Everything you Need to Know about Digit Health Insurance Claims

A health insurance claim is a formal request that you make to your insurance provider. The claim process helps you get compensation for your healthcare and medical costs from your health insurance provider. For instance, if a family member gets hospitalized due to an illness that is covered under your health insurance plan then you claim for the expenses incurred. If you have a Digital health insurance policy then you can choose to avail of cashless treatment in a network hospital or even file for reimbursement of the hospitalization expenses. 

Read More

Policybazaar exclusive benefits
  • 30 minutes claim support*
  • 50,000 claims approved in last 15 months*
  • Schedule home visit with our advisors
  • Get a plan based on your medical needs

*All savings are provided by the insurer as per the IRDAI approved insurance plan. Standard T&C Apply

*Tax benefit is subject to changes in tax laws. Standard T&C Apply

Back
All health plans cover Covid-19 treatment
  • 1
  • 2
  • 3
  • 4

Who would you like to insure?

  • Previous step
    Continue
    By clicking on “CONTINUE”, you agree to our Privacy Policy and Terms of use
    Previous step
    Continue

      Popular Cities

      Previous step
      Continue
      Previous step
      Continue

      Do you have an existing illness or medical history?

      This helps us find plans that cover your condition and avoid claim rejection

      Get updates on WhatsApp

      What is your existing illness?

      Select all that apply

      Previous step

      When did you recover from Covid-19?

      Some plans are available only after a certain time

      Previous step

      Types of Digit Health Insurance Claims

      All those who are insured under a Digit health insurance plans can choose to file a cashless claim or reimbursement claim. Both of them are explained below:

      • Digit Health Insurance Cashless Claim- Digit cashless health insurance claims mean you don’t need to pay anything from your pocket if you choose to avail treatment at any of the hospitals that are registered with Digit General Insurance Company Ltd. Based on your health insurance plan, Digit health plans will cover your treatment costs. Though, the extent of this will depend on your health plan and its coverage benefits.  
      • Digit Health Insurance Reimbursement Claim- One of the most common types of health insurance claims are reimbursement claims. You can file reimbursement claims for treatment availed at any of the hospitals, be it a network hospital or non-network hospital. As per your Digit health insurance plan and its coverage benefits, you can file for reimbursement within 15 days of getting discharged from the hospital.

      How to file a Cashless Claim for Digit Health Insurance Plan?

      Digit General Insurance Company follows a transparent claim process so that their customers know what they can expect from them.  We have put together the complete list of steps of filing a cashless claim in Network Hospitals.

      Step 1: You need to inform the insurance company at least two to three days in advance for a planned hospitalization. In case of an emergency, you need to inform the insurer within 24-hours of getting admitted in the hospital.

      Step 2: Show your e-health card at the Insurance helpdesk or Mediassist at the hospital for the pre-approval form.

      Step 3: Submit the signed and filled form at the helpdesk.

      Step 4: Once you get a go-ahead you can avail of the cashless treatment facility within 15 days from the date of approval.

      How to file a Reimbursement Claim for Digit Health Insurance Plan?

      If you want to get a reimbursement for your hospitalization expenses then the steps you can follow are given below:

      Step 1: You need to call the insurance company within two days of getting admitted in the hospital. After that the insurer will share a link to upload the soft copies of all the original documents including reports, bills, etc.).

      Step 2:  You need to sign all the documents before uploading them. Do not forget to write ‘For Digit Insurance’ on them. The insurer can ask for any of the original documents so it’s better that you keep them all handy.

      Step 3: You need to upload all the documents within 30 days from getting discharged or on receiving the link.

      Step 4: And for any additional requirements the insurer will share the details with you.

      Step 5: You will receive the payment within 30 days of receiving the last necessary claim document. 

      Note: All the claims are processed and settled quickly. Coming to cashless claims and Advance Cash Benefits, the approvals are given a quick as within 24-hours. And the reimbursement claim requests are settled within 30 days of the claim receipt.

      Co-payment- There are no-payments involved. Therefore, you don’t need to pay anything from your own pocket

      Number of health claims in a year- You can file unlimited claims in one year up to the sum insured limit

      Documents Required for Digit Health Insurance Claims

      For both cashless and reimbursement claims, here is a list of documents that you will require for Digit health insurance claims. The listed documents can vary from one claim to another and you can check the ones that you will need as per your situation.

      List of Documents

      Hospitalization Claim

      Daily Hospital Cash Claim

      Critical Illness Claim

      Claim form  (Duly Filled and Signed)

      Original Hospital Main Bill

      ×

      ×

      Medical Records

      ×

      Discharge Summary

      ×

      Original Pharmacy Bills with Prescriptions

      ×

      ×

      Original Hospital Bill with breakup

      ×

      ×

      CDs/Digital Images of the Investigation Procedures (if required)

      ×

      ×

      KYC (Photo ID Card) Bank Details with Cancelled Cheque

      Investigation & Consultation Papers

      ×

      Documents required in specific cases

       

      Pregnancy related claims- Birth discharge Summary, Ante-natal Record

      ×

      ×

      Accidental Case- MLC/FIR Report

      ×

      Claims related to disability or death - Post Mortem Report, Death Certificate or Disability Certificate Original Invoice/Sticker (If applicable)

      ×

      ×

      Attending Doctor’s Certificate (If applicable)

       

      (Source: Digit General Insurance Company Limited)

      For claim related queries you can speak to our customer care team who will take you through the entire process. You can also call Digit General Insurance Company’s helpline number i.e. 1800-258-4242 or email them at healthclaims@godigit.com. The insurer is available round the clock even on National Holidays.

      Search
      Disclaimer: Policybazaar does not endorse, rate or recommend any particular insurer or insurance product offered by an insurer.

      Health insurance articles

      Recent Articles
      Popular Articles
      Monkeypox: Dos and Don’ts of the Disease That You Should Know

      15 Sep 2022

      Monkeypox has slowly and steadily spread to more than 85 countries...
      Read more
      Why is It Important to Disclose Pre-existing Diseases to Your Insurer?

      06 Sep 2022

      As we grow old, the chances of developing a disease or a medical...
      Read more
      Benefits of Multi-Year Health Insurance Plans

      25 Aug 2022

      Ever since COVID-19 entered our lives, health insurance has come...
      Read more
      Does Health Insurance Cover Monkeypox?

      25 Jul 2022

      Monkeypox is the latest disease to make its way to India while we...
      Read more
      List of Diseases Covered by Bajaj Allianz Health Insurance Plans

      05 Jul 2022

      Barely any person has remained unaffected due to rising health...
      Read more
      PMJAY Scheme: Ayushman Bharat Yojana Eligibility & Registration Online
      Prime Minister Shri Narendra Modi announced the launch of (PMJAY) Ayushman Bharat Yojana in his Independence...
      Read more
      Best Health Insurance Plans in India 2022
      Finding the best health insurance plan from so many different health insurance companies can get confusing for many...
      Read more
      How to Apply for Ayushman Bharat Pradhan Mantri Jan Arogya Yojana (PM-JAY)?
      Ayushman Bharat Yojana is a flagship health insurance scheme launched by the Government of India to offer universal...
      Read more
      Best Maternity Insurance Plans
      Maternity insurance offers comprehensive coverage for medical expenses incurred during pregnancy, including the cost...
      Read more
      Best Health Insurance Plans for Senior Citizens in 2022
      Senior citizens are the most prone to diseases. Considering the medical inflation in India, buying health insurance...
      Read more

      top
      Close
      Download the Policybazaar app
      to manage all your insurance needs.
      INSTALL