Max Bupa General Insurance

4 / 5 based on 112 User Reviews
Incurred Claim Ratio - 96*
*Data according to IRDA Annual Report (2015-16)
*Please note that the quotes shown will be from our partners

Max Bupa Health General Insurance Company is a joint venture between Max India Limited and the UK based Bupa Finance Plc. Max India Limited a multi-business corporate provider of private healthcare solutions. With a customer base of over 7 million and 310 offices across 216 locations in the country, Max India Limited has a well-entrenched position in its businesses. Bupa, an international healthcare group was established in 1947 as the British United Provident Association. Bupa brings in rich experience of providing health and care to over 29 million customers in more than 190 countries and Max India brings local expertise and service excellence in healthcare and insurance. Together, they provide exemplary products and service in the insurance industry.

Analjit Singh is the Chairman of Max Bupa Health Insurance Company. The company has been awarded the coveted Golden Peacock Award 2015 for its flagship product Heartbeat Health Insurance Plan.

Max Bupa was declared as General Insurer of the Year at the ABP News Banking, Financial Services, and Insurance (BFSI) Awards 2014. It also bagged the ‘IT Leadership Award’ at the Asia Insurance Technology Awards 2014 for effective implementation of business processes. The company was declared as the Health Insurance Company of the year at Indian Insurance Awards 2012. Max Bupa also received a special mention for its innovative and pioneering offering Health Companion Health Insurance Plan.

Max Bupa General Insurance Product Portfolio
Max Bupa Health Plans:

Max Bupa health plans offer customized insurance policies that can cover almost any health need that you might have. There are many choices and you must choose wisely. Health insurance or medical insurance is not just about premium, it is more importantly about what it covers.

  • Max Bupa Heart Beat – Individual: The Heartbeat Individual Health cover provides a comprehensive blanket cover for your medical expenses. The cover options come in different amounts – Rs. 5/7.5/10/15/20/50 lakh. The cost of medical treatment is covered in the event of hospitalization. It also covers pre- and post-hospitalisation expenses, cost of day care treatment, organ donation expenses, cost of treatment at home and emergency ambulances services.
  • Max Bupa Heart Beat – Family Floater: Max Bupa’s Heartbeat Family Floater policy is an all-round health insurance plan providing a comprehensive blanket cover to the entire family. It helps prepare for future medical expenses with comprehensive cover options of Rs. 5/7.5/10/15/20/50 lakh. It insures against pre-, post- and in-hospitalisation expenses. It also takes care of expenses related to day care treatment, organ donation, home treatment, emergency ambulance services, maternity, new-born baby and vaccinations.
  • Max Bupa Heartbeat – Family First: Heartbeat Family First Insurance offers coverage for up to 14 family members with an individual sum insured for everyone, and a floating sum insured accessible to any family member. The policy covers pre-, post- and in-hospitalisation expenses as well as other expenses such for day care treatment, organ donation, home treatment, emergency ambulance services, maternity, new-born baby and vaccinations.
  • Health Assurance – Critical Illness: The critical illness plan by Max Bupa provides cover against 20 critical illnesses. The policy comes with an option of a 2-year tenure and with a lifetime renewal option. The claims can be settled directly without the involvement of any third parties. The policy comes with a 15-day free trial period and allows you to save tax under Section 80D of the Income Tax Act.
  • Health Companion Health Insurance Plan – Health Companion – Individual: The Health Companion – Individual plan intends to provide the best care possible at a very affordable price. Sum insured options include Rs. 5/7.5/10/12.5 lakh. You can top up the sum insured with annual aggregate deductible of Rs. 1/2/3/4/5/10 lakh. This individual health insurance policy covers pre-, post- and in-hospitalisation expenses. It also allows for alternative AYUSH (Ayurveda, Unani, Siddha and Homeopathy) treatments up to the base sum insured.
  • Health Companion Health Insurance Plan – Health Companion – Family Floater: The policy protects the entire family including the insured, his/her spouse and up to 4 children through a comprehensive blanket coverage for medical expenses. Sum insured amounts are available in options of Rs. 5/7.5/10/12.5 lakh. One can top up the sum insured with annual aggregate deductible of Rs. 1/2/3/4/5/10 lakh. Most of the pre-, post- and in-hospitalisation expenses are covered under the policy.
  • Health Companion Health Insurance Plan – Health Companion – Family First: The Health plan provides cover for up to 19 family members with an individual sum insured for everyone, and a floating sum insured that is accessible to any family member. Individual sum insured amount comes in option of Rs. 1/2/3/4/5/10 lakh. Floater sum insured amount is available in Rs. 3/4/5/10/15/20 lakh. Sum insured can be topped up with annual aggregate deductible option of Rs. 1/2/3/4/5/10 lakh.
  • Hospital Cash: The Hospital Cash cover supplements one’s hospitalization health insurance policy to cover miscellaneous incidental expenses like attendant lodging, nursing costs, transportation expenses, and many more such related expenses. The plan relieves one of the financial burden that is normally associated with hospitalisation. A daily cash benefit up to Rs. 4000 per day for a maximum period of 45 days is available in case of hospitalisation. The cash benefit is doubled in case of admittance into the ICU.
  • Group Health Insurance: Max Bupa's Group Health Insurance plan provides health insurance to small as well as large organisations. It offers customised plans that allow businesses to choose up to 32 combinations of base benefits to suit their needs and budget. It also offers a comprehensive health insurance plan for the group’s employees and their family members.
  • Employee First Classic Health Insurance: Employee First Classic Health Insurance is a comprehensive health for small and medium enterprises. The sum assured amount ranges from Rs. 50,000 to Rs. 5 lakh. It includes benefits for new parents and their babies, as well as for pregnant women. Small and medium enterprises can opt to add a corporate cover that helps employees to take care of high medical expenses.
  • Employee First Health Insurance: Employee First is a comprehensive health scheme and is suited for all size of businesses as well as institutions that need a high sum insured and quality coverage. The sum assured amount ranges from Rs. 1-50 lakh.

Max Bupa Personal Accident:

Personal accident policy seeks to cover the insured against death or disability arising due to an accident. The biggest advantage of having a personal accident cover is that the neither the scale of injury nor how the injury was sustained matters at the time of claiming relief.

  • Group Personal Accident: TheGroup Personal Accident policy by Max Bupa is a comprehensive cover for large and small groups like corporates, communities, associations, bank customers, schools and colleges. The cover includes basic benefits like accidental death, permanent total disability, permanent partial disability and temporary total disability. It also gives the option to pick and choose additional benefits for all or select members of the group. There is also the flexibility to extend the coverage to dependants of group members.

Max Bupa Travel Plans:

Globe trotters swear by the utility of having a travel insurance policy because with the fun of travelling, there are certain risks also involved, especially if you are in a foreign country and no one to fall back on during an emergency. It offers you protection ranging from medical insurance to baggage theft and against many other unforeseen events, which may occur during the course of your vacation.

It is advisable to compare all Max Bupa Health insurance plans with plans from other general insurance companies in India to choose the best health insurance plan that suits you the most.

Max Bupa Health Distribution Network:

Max Bupa Health Insurance Company provides for its customers easy channels of access to its products through its 24x7 call centre and a transactional website.

Max Bupa General Insurance - Latest News

  • Bupa purchases additional 23% stake in Max Bupa Health Insurance

    Max Bupa health insurance, a joint venture between global healthcare group Bupa and India’s leading conglomerate corporate Max India Limited recently got a 23 percent increase in the stake held by Bupa, leading its existing stake from 26 percent to 49 percent after successful completion of this transaction on Monday, 13th June.

    The company had to undergo such a drastic stake sale because of revision in the rules by the country’s foreign direct investment (FDI), which had mandated up to 49 percent ownership of foreign investors in various insurance companies in India. Bupa is amongst the topmost foreign investors in the country to submit an application for increasing shareholding and get Indian regulator’s approval for the same. The deal has been completed for a payment of Rs. 207 Crore in an all cash transaction. It also got a regulatory clearance from IRDAI.

    Max Bupa, as a Joint Venture, commenced its operations in 2010 and is already the 7th largest health insurance company in India. The company has a customer base of over 2 million customers across India and is growing at a faster pace, whereas Bupa operates in 190 countries globally and serves over 32 million customers.

Reviews for Max Bupa General Insurance

TOTAL REVIEWS (112)
Bhasker
Kota
May 13, 2016

Great Policy

I purchase max bupa travel insurance plan. The policy is awesome and premium is very less. Policy coverage is high and the service is fast. The claims are high and claiming is easy because fast and on time service provided by executives. The luggage and accidental benefits are inbuilt in this plan. I like it.

Dinesh
Lonavla
May 13, 2016

Fantastic plan

Max Bupa personal accident insurance is good policy. The service is fantastic and the premium is less. Good policy coverage ~89% and the claims are high. The claiming procedure is easy due to executives and staff members service. The ambulance is facilitate for free and large number of hospitals are working with this. I like the policy.

MR.
Adoni
May 04, 2016

JUST AWESOME

GREAT PLAN HEALTH COMPANION

Sachin
Delhi
February 06, 2016

"Damn Good"

I have health plan and a really good one which i took from max bupa. Policy coverage is 90% and the claim is five lakh. The service is very fast with toe benefit without any taking charges. Good policy, I like it.
Plan Name: Health Companion
Agent Code: BPW01735

Kailash
Amravati
February 06, 2016

"Fantastic"

The policy i have has great benefits which i took from general insurance. Claims are about two lakh and the coverage is 90%. The service is high but premium is little bit high as well. Happy...
Plan Name: Health Companion
Agent Code: BPW01735

Sandeep
Ambala
February 06, 2016

"Awesome"

My health is secure with max bupa. The policy provide the best services. Claims ~two lakh and the coverage is 80%. The hospitality is very nice with additional benefit of ambulance pick and drop for free. I'm happy with the policy.
Plan Name: Health Companion
Agent Code: BPW01850

Varun
Kanpur
February 06, 2016

"Awesome"

I buy health insurance which has great terms and conditions. Policy covers almost all the cases and the coverage is full with low premiums. Claims are very easy to get without any paper work or any form filling.
Plan Name: Health Companion
Agent Code: BPW01850

Atul
Faridabad
February 06, 2016

"Great"

Took health insurance by max general. The investment is less but the returns is much more then expectations. Policy coverage is 90% and the claim is two lakh. Ambulance come to door steps for pick and drop for free of cost. Really good work.
Plan Name: Family First Gold
Agent Code: BPW01735

Narendra
Gwalior
February 06, 2016

"Average"

Found an average policy which gives good services on time. Premium is low but the coverage and claims are also less. No advantage of free ambulance or any thing. Few hospitals are in working rest create problems for recovery. Overall, policy is for name only not for real work.
Plan Name: Heartbeat Silver
Agent Code: BPW01735

SHALABH
Lucknow
February 06, 2016

"Best Policy"

The policy i have for my health is from max bupa. Services provided is very comfortable and fast. The premium is low and policy coverage is high, even the ambulance is facilitate for free of charge. Claims are sanctioned in few working days.
Plan Name: Health Companion
Agent Code: BPW01735

Anubrata
Bengaluru
February 06, 2016

"Great Service"

I have health plan from bupa. The policy have good benefits and the package i got is the best. The premiums are low and the payback amount is high. The services are fast and the huge number of hospitals are working for the company.
Plan Name: Health Companion
Agent Code: BPW01735

Ghanshyam
Gautam_buddha_nagar
February 06, 2016

"Good Policy"

I bought health insurance by taking advice of my friend from bupa max. The policy is good and the coverage is big. The claims are easily sanction but it takes few days or weeks. Payback amount is good and the hospitality is best.
Plan Name: Health Companion Gold
Agent Code: BPW01850

Devender
Faridabad
February 06, 2016

"Nice Policy"

Recently purchase health plan with max bupa. The policy provide good and fast service. The premium is low and the investment is average. The claims and coverage is good. The ambulance is provided without taking any charges.
Plan Name: Health Companion
Agent Code: BPW01735

Rakesh
Chennai
February 06, 2016

"Fantastic"

My health insurance is with max bupa and they providing great services. The claims is four lakh and the policy coverage is 95%. The service is so quick that every work is done in just few hrs. Many hospitals are working in this project and providing nice service.
Plan Name: Health Companion
Agent Code: BPW01735

Sailesh
Howrah
February 06, 2016

"Good"

I have health plan with general insurance. The policy coverage is 80% and the claim is three lakh, but the service slow claim approved in two weeks. The ambulance is free of cost. Good policy.
Plan Name: Health Companion
Agent Code: BPW01850

Rakesh
Gurgaon
February 06, 2016

"Damn Good"

My health policy is with bupa general. The policy is nice with some good benefits like policy coverage is 95% with less investment, the claims is sanction without any delay. Hospitals provide ambulance service too which is free of cost.
Plan Name: Health Companion
Agent Code: BPW01735

HARNARANI
Mathura
February 06, 2016

"Damn Good"

I purchase health insurance and max general provided the best services. The policy coverage and the claims are around 89%. The ambulance is provided without taking any charge. Nearest hospital is provided for fast and good treatment.
Plan Name: Health Companion
Agent Code: BPW01735

ASHWANI
Mathura
February 06, 2016

"Good Experience"

Bupa general insurance is one of the best. I have health plan with great benefits. Policy coverage, claims, hospitals and ambulance all facilities are provided with taking good care and the service is done on time.
Plan Name: Health Companion
Agent Code: BPW01735

Sukra
Gumla
February 06, 2016

"Nice Work"

I buy the health insurance from max. The policy have great benefits, policy coverage is around 90% and the claims is Rs.2.6 lakh. The service is great with low premiums. and the 95% hospitals are working for this.
Plan Name: Health Companion
Agent Code: BPW01735

Gaurav
Pune
February 06, 2016

"Not That Good"

Having health insurance with max bupa. The plan is not good except the services provided. The policy coverage is 40% and the claims are very less. The Hospitals are very few and premium is high. Not satisfied.
Plan Name: Health Companion
Agent Code: BPW01735

Renu
Kurukshetra
February 06, 2016

"Great Coverage"

I got a plan from max general insurance. The services you provide is what a customer wants. The premium is low but the claims are really high with approx. Rs.3.5 lakh amount. The policy coverage is ~90%. I really am happy with the policy.
Plan Name: Heartbeat Gold
Agent Code: BPW01735

VAISHALI
Pune
February 06, 2016

"Fantastic"

Max bupa provide me very great policy for my health. The services are very good and policy coverage is 80%. Ambulance and hospital facilities is awesome and the claims is ~Rs.3.2 lakh. I really feel good.
Plan Name: Health Companion
Agent Code: BPW01735

Parveen
Faridabad
February 06, 2016

"Damn Good"

Through bupa insurance i got a policy. I gave five stars to this policy because the policy coverage is high and premium is low. Claims are easily sanction and the ambulance facility is free. Great services.
Plan Name: Health Companion
Agent Code: BPW01735

SAKET
Patna
February 06, 2016

"Superb"

I insure my health with max general. The policy is the best with several benefits. The premium is low, policy coverage is high, claims are ~Rs.2.4 lakh. All the charges like ambulance hospital treatment all things is cover in policy. Nice one.
Plan Name: Health Companion
Agent Code: BPW01735

IMRAN
Vadodara
February 05, 2016

"Slow Service"

I have policy with bupa and policy is really nice but only one issue, the service is slow except this all other things are good. The Policy coverage, claims, hospitals all are good and the premium is average. Good health insurance.
Plan Name: Health Companion
Agent Code: BPW01850