Aviva Life Insurance is a well-acclaimed company in the insurance industry. It provides excellent products for the welfare of its customers. The company has penetrated the market with a wide range of products such as child's plan, term plan, and return of premium plan, retirement plan, and pension plan.Read more
The company also boasts of a global presence serving a large base of thirty-three million customers. The company prioritizes teamwork and customer satisfaction above all other values. The insurer has a significant online presence and provides online services through its official website, mobile app, and social media apps to make premium payments and track applications.
The insurer offers its customers a wide variety of options concerning online payments. The customer can transact funds in a hassle-free manner. The process involved in making online payments is as follows.
The policyholder can make payments securely through the official website of the insurer by following the below steps.
The insurer provides another hassle-free online payment option for its policyholders by using a debit card. The customers can pay premiums using debit cards by following the below steps.
Aviva online payment is the most preferred method of payment by the customers. The online option enables the policyholders to engage with the insurer in a less complex manner directly. The customer can receive first-hand information on product releases and updates related to the existing policy. The insurer has reduced the complexity of online transactions by integrating its website with various payment gateway services such as UPI, BBPS, and e-wallets. The customer can also download the insurer's mobile app and make payments on the go without worrying about time zones and geographical locations.
Customers prefer the offline method of payment in remote areas with poor or no internet connection. The policyholder needs to drive to the nearest branch office of the insurer to seek assistance regarding his policy details. The customer also needs to carry hard copies of documents such as his identity proof, policy contract, passport-size photographs, PAN card, etc. The customer must also keep in mind the working hours of the branch offices to seek their services. The branch offices are most likely to be closed during the weekends and public holidays. The policyholder needs to carry cash in hand to make premium payments and policy renewals. The insurer will receive cash payments of only up to fifty thousand rupees. The policyholder can make payments using a valid cheque leaf issued in his name.
Aviva's online payment system is user-friendly, with state-of-the-art technology at its forefront. Some of the critical aspects of using online payments are as follows.
Customers can also update personal details online. They can modify their details by logging into the online customer portal called 'MyAviva.' The customer needs to enter his login credentials and click on the 'My Profile Tab' upon which the profile will display the customer's details. The customer can modify the required details and submit the new changes.
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