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Max Life Insurance Policy Status

Max Life Insurance Company is a very well-known insurance provider in India. The insurance company offers a comprehensive range of insurance products for its large customer base. Retirement plans, term insurance plans, savings and income plans, ULIPs, etc., are the different categories of insurance plans offered by Max Life Insurance Company.
The insurer has a user-friendly website where policyholders can get all the details related to their plans. The customer-service portal allows customers to pay premiums online, check policy details, track the application, and download the premium receipt. 

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Policybazaar team will help and support you at the time of claim. A personal claim handler from our team of experts will get in touch with you when your nominee applies for a claim on our website.
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We will make sure you get what is promised by the advisors. We conduct regular monitoring of our calls to make sure you get the best experience.
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The discounts will be valid for the entire policy payment term and is not available if you choose to buy the insurance through offline agents.
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Our advisors are available in more than 55 cities across India and can help you at your doorstep in understanding the plans and in documentation.
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In case you aren’t happy with your purchase, you can cancel your policy hassle-free at the click of a button. We will help you with the cancellation and refund of your policy.

Steps to Check Max Life Insurance Policy Status Online

One has to follow the below steps to check the Max Life Insurance policy status online:

Step 1: Log on to the official website of Max Life Insurance Company.

Step 2: On the top right corner of the home page, there is a ‘Customer Service’ tab. Click it.

Step 3: A drop-down menu with options like ‘Track Application’, ‘Pay Premium’, ‘Update Personal Detail’, ‘Change Nominee’, etc appears. From these options, select ‘View Policy Details’.

Step 4: This leads to a separate page where one has to enter his/her phone number or policy number along with his/her ‘Date of Birth’.

Step 5: Click the ‘Submit' button to view the status of the policy.

*Max life insurance policy status can be checked by policy number 

one crore term plan

Term Plans


Life Cover

@ Starting from ₹ 16/day+


Life Cover

@ Starting from ₹ 8/day+


Life Cover

@ Starting from ₹ 12/day+

How to Check Max Life Insurance Policy Status Offline? 

You can easily check the nearest branch of Max Life Insurance using the Max Life branch locator and visit the same. Before visiting, carry your original documents, such as policy documents and ID proof, to check the Max life policy status. 

Other Methods to Check Max Life Insurance Policy Status

Apart from the website of the Max Life Insurance Company, one can use the following methods for getting the details of the policy:

  • By Email: A policyholder can mail the queries to the service help desk of Max Life Insurance Company by email to the following email address: service.helpdesk[at]

  • By Call: One can check the details of the policy or Max Life Insurance policy status by calling the helpline number of Max Life Insurance Company at 18601205577 Monday to Saturday between 9 A.M. to 6 P.M.

  • Visiting the Branch of Max Life Insurance Company: The website of the company has a branch locator option to find out the nearest branch of the company in your vicinity. One can visit the branch physically and check the status of the policy after getting to know the location of the branch.

  • By SMS: To get the details or Max Life insurance policy status, one can choose the option of SMS. Forgetting the details through SMS, you have to send a query with a specific code that is relevant to the query and send the SMS to 9871010012 or 5616188.

Short Code Details
PR Duplicate of Premium Receipt
Status Status of the policy
Due date Due date of the policy
LAP The last Amount Paid
US Unit Statement
FV Fund Value
CS Certificate of Premium Paid
  1. Max Life Insurance Services for NRIs

    If a policyholder is an NRI, then he/she can follow the below steps to check the status of his/her max life insurance policy:

    • The policyholder can send an email to the following mailing address nri.helpdesk[at] for any related query.

    • Alternatively, he/she can call on the following number: 6477000 or 0124 - 5071300.

  2. Request for Agent Services offered by Max Life Insurance 

    One can also ask for an agent service. The agent contacts the policyholder and helps him/her out with queries that are related to the policy, such as Max Life Insurance policy status. One has to follow the below steps for this service:

    • On the Max Life Insurance Company website, one has to go to the ‘Contact Us’ section and click ‘Request for an Agent’.

    • After that, he/she has to select the plan's name and category under which the plan falls.

    • The policyholder has to enter his/her name, mobile number, email address, city, pin code, and date of birth. After that, he/she has to click the ‘Submit' button. The agent will contact the policyholder in some time.

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Final Words

By following the above steps, one can easily check the status of Max Life Insurance policy. Through other information in this article, one also learns how to get the information related to policy through other means.


  • Q: Do I need a policy number to check my details of policy and the Max life insurance policy status?

    Ans: You can log into the Max life insurance customer portal and check your plan details using your registered phone number/policy number, date of birth or email id. So, you can easily check max life insurance policy status online by policy number.
  • Q: Can I check the details for various Max life plans at the same time?

    Ans: Yes, you can easily check the details for multiple Max life plans at the same time by logging into the customer portal of Max life insurance.
  • Q: How do you check the policy status of max life insurance?

    Ans: Check the policy status of max life insurance by visiting the official website of max life insurance.

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