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Dear Team, I have purchased policy from policy bazar for which the amount was debited twice from my account. Also I wasnot directed to the receipt or have not received any receipt too. Kindly refund the amount debited twice and provide the receipt.
Hi Pradnya, as per our records we can only see one successful payment attempt on our site for which your Bajaj Allianz two-wheeler insurance policy has been issued on Dec 24, 2021. A policy copy has been shared over your registered email at 04:00 pm.
Your double payment issue related tickets for your the same (Ticket ID: PB39721058) is already in progess. As communicated by the team, this should take 10-15 days to resolve. Please be assured that your refund will be processed soon.
You can also download a copy from the Policybazaar app or website by logging in with your registered mobile number and OTP.
Path on the app: Login > Policies > Active plans > Click on the policy that you want the copy of > Download.
Path on the website: Policybazaar.com > Sign in > Profile > Your Policies > Download Policy the respective policy.
If you face any issues, please contact our customer care team at care@policybazaar.com from your registered email ID or 1800-258-5970 from the registered mobile number.
