Commercial General Liability Insurance

Commercial General Liability insurance policy protects businesses against liability claims for bodily injury and property damage arising from business operations, products, or premises. It typically covers legal costs and settlements or judgments resulting from lawsuits filed against the business by third parties.

Read more

Get right expert advice

Hassle free policy

Speedy Claims

Fast-track your search with instant quotes from top insurers

Get ₹5 Crore insurance cover starting at ₹25,000/year+

Step 1/2
Liability from Product or Service
Property damage or Bodily Injury
Medical & Legal Costs Covered

Get ₹5 crores insurance cover starting at ₹25,000+

Liability from Product or Service
Property damage or Bodily Injury
Medical & Legal Costs Covered
secure-icon We don't spam
Get Updates on WhatsApp
View Plans

Get ₹5 Crore insurance cover starting at ₹25,000/year+

Step 2/2
Fast-track your search with instant quotes from top insurers
Expert advice

Buy right

Instant policy

Quick & Hassle free

Dedicated team

Speedy Claims

Why is Commercial General Liability Insurance Required?

The Problem

In today's competitive business environment, companies are constantly exposed to various risks that could lead to costly legal battles and financial liabilities. The likelihood of lawsuits is substantial, from customer incidents on business premises to accusations of property damage attributable to products or services. Without adequate protection, businesses face the prospect of substantial financial strain and reputational damage arising from legal disputes.

The Solution

To address these challenges and ensure the financial stability of businesses, Commercial General Liability insurance (CGL insurance) is essential. By providing coverage for legal expenses, settlements, or judgments resulting from lawsuits filed by third parties, CGL insurance serves as a vital safeguard. It protects businesses against the potential financial devastation caused by liability claims related to bodily injury, property damage, or other legal disputes. Therefore, by investing in CGL insurance, businesses can mitigate their risks, protect their assets, and preserve their reputation in the face of adversity.

Who Should Buy Commercial General Liability Insurance?

A Commercial General Liability insurance policy (CGL insurance) is an essential asset for various businesses, particularly those susceptible to heightened liability risks. Here are some of the businesses that could benefit from investing in Commercial General Liability insurance:

  1. Small Businesses: This category includes startups and sole proprietors, who can leverage CGL insurance to shield themselves against unforeseen liability claims that might otherwise endanger their financial stability.
  2. Retailers: Physical storefronts face inherent risks such as slip-and-fall accidents or injuries stemming from defective products. CGL insurance offers coverage for these potential incidents.
  3. Contractors and Construction Companies: Construction entities, including contractors and subcontractors, confront diverse risks on job sites, ranging from property damage to bodily injury. Commercial General Liability insurance serves as a means to reduce these risks.
  4. Service-Based Businesses: Service providers like consulting firms, advertising agencies, or IT companies may encounter claims related to service errors or omissions. Commercial General Liability insurance provides a safeguard against such claims.
  5. Manufacturers: Manufacturers face the threat of liability claims due to defects in their products, leading to bodily injury or property damage. Commercial General Liability insurance extends coverage for product liability claims.
  6. Healthcare Providers: Healthcare professionals and facilities, such as doctors, clinics, and hospitals, recognize the importance of Commercial General Liability insurance for defending against claims of third-party bodily injury within hospital premises.
Explore Types of Liability Insurance

Who Gets Covered Under Commercial General Liability Insurance?

Commercial general liability policy (CGL insurance) provides coverage for the following:

  • Sole Proprietors: Individuals operating businesses on their own, with full responsibility for their business's operations and liabilities.
  • Partnerships, Joint Ventures, or Unincorporated Entities: Groups of individuals or entities working together on ventures, sharing responsibilities and potential liabilities.
  • Employees: Those working within the organization are covered for their actions within the scope of their job duties.
  • Subsidiaries or Recently Established Entities: Newly formed or acquired organizations that are under the coverage umbrella of the main entity.
  • Other Organizations: Encompasses a range of entities, excluding partnerships, joint ventures, or unincorporated entities, and includes a diverse array of incorporated organizations.

Who should buy Commercial General Liability Insurance?

If your business type matches any of these, this coverage is ideal.

  • Retail stores, restaurants, gyms, hotels, and similar professional services.

  • Architects, engineers, lawyers, accountants, and any other type of consultants.

  • Manufacturers, distributors, and e-commerce businesses that require coverage.

  • Social media, websites, and other data-driven businesses.

  • Construction, landscaping, event planning, transportation companies, & others similar businesses.

Commercial General Liability Insurance Coverage

The common inclusions that most of the commercial general liability insurance plans provide to its policyholders are:

What is Covered?

  • Injury on insured premises
    If a customer or business partner sustains an injury on the company's premises, the company is responsible for related costs. Commercial general liability insurance policy offers financial coverage to address these costs.
  • Injury by a product
    The company is accountable if manufactured products lead to bodily harm to customers. This policy provides financial coverage in such cases.
  • Property damage
    If a company's product or service causes property damage to third parties, a general liability insurance policy covers the related expenses.
  • Advertising error
    Miscommunication leading to customer losses, like inadequate warnings or copyright issues, is covered by commercial general liability insurance.
  • Completed operation
    Certain policies extend coverage even after project completion. For instance, if a completed construction project later causes problems and damages, the policy covers the associated costs.
  • Injury by services
    If a customer sustains bodily injury due to errors or omissions in services rendered by the company, commercial general liability insurance offers financial coverage for related expenses.

*Note: Coverage provided under Commercial General Liability Insurance Policy varies from one insurer to another. Coverage provided by the insurance company depends on the terms and conditions mentioned in the policy wording.

What is not Covered?

  • Product recall
    Coverage is not extended to expenses related to product recalls, which might arise due to defects or safety concerns.
  • Deliberate non-compliance
    Losses resulting from deliberate, willful, or intentional violations of statutory regulations are not covered under a commercial general liability insurance policy.
  • Cost of reconditioning/repair
    This policy does not include costs for reconditioning or repairing products.
  • Product guarantee claims
    Claims stemming from product guarantees are excluded from coverage.
  • Pure financial loss
    Pure financial Losses, like loss in market share, are not covered under a commercial general liability insurance policy.
  • Damage to own product
    The policy does not cover damage to the insured's products.
  • Product Manufactured or Domiciled in USA/Canada
    The products manufactured or domiciled in the USA or Canada are not covered.

*Note: Exclusions within commercial general liability insurance policies can differ significantly between insurers. To tailor a plan that meets your business's specific needs, you can connect with our team of experts at Policybazaar for Business. We're here to help you craft a customized insurance solution that offers comprehensive coverage.

Commercial General Liability Insurance: Add-ons

Here are the add-ons that insurance companies provide with commercial general liability insurance policy (CGL insurance):

  • Act of God: This coverage protects against damages caused by natural disasters or other uncontrollable events like earthquakes or hurricanes.
  • Food & Beverage Liability: This insurance shields businesses from liability claims arising from food-related illnesses or injuries caused by consuming their products, typically vital for restaurants, caterers, or food manufacturers.
  • Sudden & Accidental Pollution: This add-on is designed to cover unforeseen pollution events caused by business operations.
  • Lift Liability: Lift Liability insurance safeguards businesses operating elevators or lifts from liability claims related to accidents or injuries occurring on their premises due to lift usage.
  • Travel of Executives: This coverage extends protection to key personnel during business travel, encompassing medical emergencies, trip cancellations, lost luggage, and other travel-related risks.
  • Non-owned or Hired Automobile Liability: Non-owned or Hired Automobile Liability insurance covers liability risks associated with vehicles not owned by the business but used for its purposes, like employee-owned or rented vehicles.

Note: Add-ons provided under commercial general liability insurance vary from insurer to insurer. To learn about the add-ons in detail, you can connect with our team of experts at Policybazaar for Business. We're here to assist you in developing a tailored insurance solution that provides extensive coverage.

What is Required to Purchase Commercial General Liability Insurance?

Here are a few things that an insurer would require before selling commercial general liability insurance (CGL insurance):

  • Size of Business
  • Yearly Revenue
  • Claim History
  • Business Operations
  • Previous Insurance Details, if any

Note: These requirements may vary from insurer to insurer while selling the CGL policy.

Commercial General Liability Insurance: Claim Process

Here are the steps that you will have to follow to raise a claim under commercial general liability insurance (CGL insurance):

  1. Notify Your Relationship Manager: Promptly inform your dedicated relationship manager about the incident to kickstart the claim process effectively.
  2. Complete and Submit Claim Forms: Fill out the provided claim forms and submit them to your relationship manager to formally initiate the claim procedure.
  3. Evaluation and Claim Registration: Your submitted information will be promptly forwarded to the insurance company for thorough evaluation and registration of the claim, resulting in the issuance of a unique claim reference number.
  4. Appointment of Surveyor: Upon claim initiation, the insurer will appoint a competent surveyor to assess the situation and ascertain the extent of the damages.
  5. Documentation Submission: Upon survey initiation, the appointed surveyor will guide you through the required documentation process. Submit all necessary documents as instructed for efficient claim processing.
  6. Claim Approval and Funds Disbursement: Once the evaluation process is complete and your claim is approved, the insurance company will promptly release the claim funds to you for timely resolution of the incident.

Note: The insurer will carefully review the terms and conditions of your policy to determine coverage for the claimed incident. Consequently, the decision to accept or reject the claim will be made at the insurer's discretion.

Moreover, any engagement with advocates or legal documents related to the claim requires prior approval from the insurance company.

Documents Required for Comprehensive General Liability Insurance Claim

Below are the essential documents needed to file a claim for Comprehensive General Liability insurance:

  1. KYC Documents:
    • PAN Card
    • Aadhar Card
  2. Business Registration:
    • GST Registration Certificate
  3. Incident Location Address Proof:
  4. Electricity Bill

Note: While these documents form the fundamental requirements, any additional documentation or Letter of Requirement (LOR) will be communicated to your relationship manager by the insurance company. Your relationship manager will assist you in collecting and submitting the necessary documents to the insurer.

Things to Consider When Purchasing a Commercial General Liability Insurance Policy

When purchasing a Commercial General Liability insurance policy, one crucial decision to make is determining whether you prefer a claims-made or an occurrence policy. To gain a comprehensive understanding of these options and their implications, let's explore the differences between them:

  1. Claims-Made Policy

    In a claims-made policy, coverage is activated when a claim is filed against the insured during the policy period, regardless of when the incident occurred. This policy type responds to claims made and reported within the policy term but may have limitations on coverage for claims reported after policy expiration.

  2. Occurrence Policy

    An occurrence policy provides coverage for incidents that occur within the policy period, regardless of when the claim is filed. Coverage is triggered by the occurrence itself during the policy term, offering long-term protection for claims arising from past events, even after the policy expires.

Why Should You Purchase Commercial General Liability Insurance via Policybazaar for Business?

  • Assigned Relationship Manager: From day one, you'll have a dedicated relationship manager by your side, providing personalized support and expert advice to safeguard your business against potential risks.
  • 365-Day Claim Support: Our team of claim experts is available throughout the year, ensuring swift and seamless processing of your claims whenever you need assistance.

Competitive Pricing: With access to a wide network of insurer partners, we negotiate competitive quotes from top insurers, ensuring you get the best rates in the market without compromising on service quality.

Commercial General Liability Insurance in India: FAQs

Liability Insurance Companies

Now help your friend get Business Insurance

Your referral is greatly appreciated!

Our team will reach out to your friend soon to help with their business insurance requirements.

Comprehensive Liability Insurance Articles
The Public Liability Insurance Act of 1991 comprises 23 sections and one schedule. The act was brought to provide...Read more
31 Mar 2023 by Policybazaar 5226 Views
Public Liability Insurance Act, 1991 is legislation that provides for the protection of individuals from personal...Read more
14 Feb 2023 by Policybazaar 3522 Views
An employers' liability insurance policy provides coverage to employers from financial loss if a worker...Read more
19 Jan 2021 by Policybazaar 7685 Views
Employment Practice Liability Insurance (EPLI) is a type of insurance policy designed to protect businesses from...Read more
12 Apr 2023 by Policybazaar 1728 Views
Product recall liability policy is generally purchased by manufacturers dealing with toys, electronics, beverages...Read more
28 Mar 2023 by Policybazaar 1706 Views
In the context of any developing economy, the Small Scale Sector...Read more
29 Apr 2024 by Policybazaar 44 Views
The Indian government has approved a new program called the...Read more
26 Apr 2024 by Policybazaar 65 Views
The pressure on restaurants to maintain the highest hygiene and...Read more
27 Feb 2024 by Policybazaar 165 Views
Choosing the right insurance policy is a crucial decision for...Read more
22 Feb 2024 by Policybazaar 181 Views
Commercial General Liability (CGL) insurance policy provides...Read more
22 Feb 2024 by Policybazaar 149 Views
Policybazaar for Business - Comprehensive Liability Insurance - Customer Reviews
View all
Based on 27 reviews
out of 5
Based on 27 reviews
1 users
15 users
11 users
0 users
0 users
4.3 April 09, 2023
Competitive Premiums
The premiums offered by PolicyBazaar for the Comprehensive General Liability Insurance are competitive, considering the extensive coverage and top-notch customer service they provide.Truly recomend it.
4.3 March 28, 2023
Worth Buying
PolicyBazaar worked closely with me to tailor the coverage to meet the specific needs of my business.Worth buying.
3.8 March 16, 2023
Wide Coverage
One of the most significant aspects of this insurance is its coverage. It provides extensive protection against a wide range of liabilities, including bodily injury, property damage, etc. Thanks for the policy PB
3.8 March 04, 2023
Peace Of Mind
I have been a satisfied customer of PolicyBazaar for several years now. It offers a comprehensive and reliable safety that has given me peace of mind and allowed me to focus on growing my business without constant worry about unforeseen events.Thankyou PB.
3.8 February 20, 2023
Claim Process Is Hassle Free
PolicyBazaar's claims process is efficient and hassle-free. In the unfortunate event of a claim, they handled everything swiftly and professionally, ensuring a smooth resolution without unnecessary delays. This reliability and promptness have further strengthened my trust in their services.Thankyou.
4 February 20, 2023
Great Customer Support
PolicyBazaar can help you get your Insurance as I am in the construction Industry and needed some guidance on risk concerns. I contacted PolicyBazaar Team, whO explaned to me the process to get the Insurance. Thank you PolicyBazaar.
3.8 February 16, 2023
Damages Covered
I recently purchased CGL insurnace from PolicyBazaar. They helped me to cover my damages. Thankyou.
4 February 12, 2023
Helpful Team
We were looking to buy Comprehensive General Liability Insurance Plan that protects Third party property from any accidental damage at my workplace. So we landed on the PolicyBazaar website. It was well managed and described all the benfits in detaill... We contacted their Customer support and dcided to buy from them. Thanks, PolicyBazaar Team
3.8 February 08, 2023
All In One Platform
It is an All in one platform which provided me unique perks, Low premium prices and a fast claim settlement process. Thankyou PB. Excellent platform.
4.3 February 04, 2023
Good Package
Got a really good coverage. Thanks, PolicyBazaar

Wait! Didn't find what you were looking for?

Our certified business insurance experts are just a call away.

Your call has been scheduled successfully.

icon Expert advice made easy icon
  • Date
  • Time

When do you want a call back?

  • Today
  • Tomorrow
  • 24 May
  • 25 May
  • 26 May
  • 27 May
  • 28 May

What will be the suitable time?

  • 11:00am - 12:00pm
  • 12:00pm - 01:00pm
  • 01:00pm - 02:00pm
  • 02:00pm - 03:00pm
  • 03:00pm - 04:00pm
  • 04:00pm - 05:00pm
  • 05:00pm - 06:00pm

Tell us the number you want us to call on

Your privacy matters. We wont spam you

Call scheduled successfully!

Our experts will reach out to you on Today between 2:00 PM - 3:00 PM

Thank you
Our experts will provide you assistance with your
insurance coverage. Be assured, all your questions
will be answered