Motor Insurance

FAQ's

• Q: Which motor insurance plan should I purchase- comprehensive insurance plan or third-party insurance plan only?

  Ans: Having a third-party insurance plan is compulsory for all automobiles plying on the Indian roads. This insurance plan provides the coverage arising out of for injuries or damages caused to other people. The beneficiary is third-party only. The prudent way to get coverage for the losses or damages caused to the insured vehicle is buying a comprehensive insurance plan. It provides the coverage for third-party liability along with own damage caused to the insured automobile.

• Q: How is the insurance premium calculated?

  Ans: There are many factors such as IDV, deductibles, seating capacity, cubic capacity, previous insurance history etc. that affect the insurance premium that you would pay. For comprehensive insurance plans, premium charges vary insurance provider per insurance provider on the basis of the coverage provided. Compare insurance premiums so that you get the best quote.  Third-party premium amounts are decided by IRDA.

• Q: What coverage would meet my insurance needs?

  Ans: The sum insured for the automobile is Insured’s Declared Value. It reflects the present market value of the automobile. If you buy a third party insurance, you get covered against third-party liability specifically. The offered coverage is unlimited for the third-party’s injury and the offered coverage is of Rs. 7, 50,000 for third-party’s property damage. There is an option for the policyholder to limit the coverage for third-party property damage to Rs. 6,000. It will reduce the liability only premium.

• Q: What is the period of the motor insurance policy?

  Ans: Generally, a motor insurance policy is valid for one year and it has to be renewed prior the due date in order to avoid any lapse in the policy. For a smoother insurance experience always pay the insurance premium before the due date. If your policy has lapsed then the automobile would undergo an inspection. In addition to that, if a comprehensive insurance policy remains lapse for a time period of more than the benefit of “No Claim Bonus” isn’t provided.

• Q: What is "No Claim Bonus"?

  Ans: “No Claim Bonus” is the benefit accumulated to a policyholder in case he hasn’t filed any claim throughout the policy period. According to the present Indian norms, it varies from 20-50 percent for the comprehensive insurance plan. NCB isn’t applicable for a third-party motor insurance plan. If a claim is filed, then the “No Claim Bonus” is lost for that policy period. NCB is provided to the policyholder and not to the insured automobile. At the time of the vehicle transfer, the insurance plan could be transferred to a new owner but NCB can’t be transferred. The responsibility of paying the remaining balance falls on the shoulders of the new buyer. The original/former owner of the vehicle can use the NCB  at the time of purchase of a new automobile.

• Q: In case I change my insurance provider, would my No Claim Bonus be migrated?

  Ans: Yes, you surely can avail the NCB if you change your insurance provider at the time of renewing the policy. All you would need to do is producing a proof of the earned NCB from your current insurance provider. You can produce the original copy of your expiring policy and a certification that you haven’t filed any claim for the (expiring) insurance plan. A renewal notice or a letter stating that you’re entitled to the NCB from your previous insurance provider can be a proof for this.

• Q: Is there any kind of discounts that would reduce my premium?

  Ans: Apart from the NCB, there are a few discounts available as per Own Damage Premium for having a membership of the Automobile Association of India, Vintage Cars- private cars that are certified by the Vintage and Classic Car Club of India, installment of any anti-theft equipment that is approved by the Automobile Research Association of India (ARAI), Pune and its installation is acknowledged by AAI. There are concessions offered specifically for especially modified or designed automobiles for the visually challenged, physically challenged or mentally challenged individuals that are aptly certified in the Registration Certificate by the concerned RTA. When you select additional voluntary deductible, your insurance provider offers you attractive discounts. As per the Liability Only Section, there are discounts available for the decreasing the third-party property damage from Rupees 750,000 to Rupees 6,000.

• Q: Is service tax applicable on the motor insurance premium?

  Ans: Yes, service tax is levied as per the prevailing law rule(s).

• Q: What is a deductible?

  Ans: The deductible is the amount of which the claim would be payable. Generally, a normal standard or compulsory deductible for most of the automobiles that range from Rupees 50 for the two-wheeler automobile to Rupees 500 for private four-wheelers and commercial automobiles that enhance according to the carrying capacity or cubic capacity of the automobile. Though, there could be cases where the insurance provider might enforce extra deductible which depends on the vehicle’s age or if the claims frequency is comparatively higher.

• Q:What is the process for getting the changes done in the policy?

  Ans: In case there are any changes that need to be made in the policy such as address change or any particular changes regarding the automobile or its usage, it could be done by an endorsement by the insurance provider. You need to submit a letter to your insurance provider along with the proof of the changes so that you could obtain the endorsement. There are few endorsements that might charge an extra premium from you.

• Q: If I am driving my car in a specific city, how the premium rate would be applied?

  Ans: For the sole purpose of applying the premium rate, the specific location where the automobile is registered is considered. Don’t confuse the place of registration with the place where the automobile is used. For instance, if your automobile is registered in Chennai, the applicable charges for Zone A would be charged. Even if you shift to another town or city, the same charges would be applied. Likewise, if an automobile is registered in a town, Zone B premium charges are applicable. Later on, in case the vehicle own moves to a metro city, he would be charged the rate of the Zone B only

• Q: In case I fit LPG or CNG kit in my automobile, Is it necessary to update the insurance provider about that?

  Ans: If a LPG or CNG kit is installed in your automobile, you must inform the Road Transport Authority’s office, from where the automobile was registered so that they can modify the necessary changes in the registration certificate of the automobile. The insurance provider should be informed as well so that it can provide the coverage to the kit on the payment of additional premium as per the kit’s value under Own Damage Section.

• Q: Can I get my insurance transferred to the buyer of my automobile?

  Ans: Yes, motor insurance is transferable to the purchaser of the automobile. All you have to do is inform in writing about the transfer to its insurance provider. The original owner of the car needs to fill out a new proposal form. A nominal fee is charged for the insurance transfer along with the recovery of No Claim Bonus from the transfer date till policy expires on a pro-rata basis. Keep in mind that ownership transfer in comprehensive insurance plans has to be updated within 14 days from the date of transfer. If the original buyer fails to do so, no claim would be payable regarding the Own Damage.

• Q: If I lose my insurance policy, would I get a duplicate copy?

  Ans: Yes. You have to approach the office of your insurance provider from where you have purchased your policy and submit a request in writing. A nominal fee would be charged for the issue of a duplicate policy.

• Q: What documents are required to submit a motor insurance claim?

  Ans: For most of the insurance providers, the documents mentioned below are required. Although, read the fine print of your policy carefully and cross check. 1. Duly filled claim form 2. Photostat copy of automobile’s Registration Certificate 3. Original estimate of loss 4. Original invoice and payment receipt of the repair. If you have availed the cashless facility, repair invoice is required to be submitted. 5. FIR is required if you file a claim for vehicle loss/theft 6. The keys are required to be submitted along with a non-traceable certificate in case you are filing theft claims.