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I can't understand why I can't download my policy paper on my phone.
Hi Hasruddin, thanks for reaching out. We are unable to locate any Policy against the contact details you have shared here. If there was any deduction from your bank account, please contact your bank regarding the refund.
If you tried purchasing the policy from Policybazaar using alternate contact details, please share the following details from the registered email ID with our customer support team at care@policybazaar.com to help us investigate this:
1. Transaction Screenshot or bank statement
2. Insurer name
3. Vehicle registration number
4. Registered mobile no.
In case you purchased the policy elsewhere, kindly contact the insurer regarding this concern.
