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  • Payment done policy not received. Payment was successful, but app shows to buy policy again as policy not received
MT
Mohammad Tanoof
Q&A | Ref. No: 6288414089 | 01 Apr, 2022, 11:05 AM

Payment done policy not received. Payment was successful, but app shows to buy policy again as policy not received

Policybazaar Team
01 Apr, 2022, 02:55 PM

Hi Tanoof, thanks for reaching out. Your Navi two-wheeler insurance policy has been issued today (Apr 1, 2022) and a policy copy has been shared over the registered email address at 11:14 AM. 

Also, you can download a copy from the Policybazaar app or website by logging in with your registered mobile number and OTP. The path on the app: Login > Policies > Active plans > Click on the policy that you want the copy of > Download. Path on the website: Policybazaar.com > Sign in > Profile > Your Policies > Download Policy the respective policy.

If you face any issues, please contact our customer care team at care@policybazaar.com from your registered email ID or 1800-258-5970 from the registered mobile number.

Related Questions

SK
Shekhar Kr das
Q&A | Ref. No: 91106147 | 18 Feb, 2021, 03:33 PM

Minimum policy

Click to view answer
Policybazaar Team
18 Feb, 2021, 03:33 PM

Hi Shekhar, the premium for your policy will depend on the age of your policy and past details. You can gert more information here https://tinyurl.com/2apll23v

UR
U rajababu
Q&A | Ref. No: 86107157 | 18 Feb, 2021, 03:12 PM

renuval of bike insurance which was expired during 2019

Click to view answer
Policybazaar Team
18 Feb, 2021, 03:12 PM

Hi U Rajababu, We have asked our Bike Insurance team to reach out to you. You can alternatively read more about the product here https://www.policybazaar.com/motor-insurance/bike-insurance-calculator/

DS
Devinder singh
Q&A | Ref. No: 68460164 | 18 Feb, 2021, 02:35 PM

No

Click to view answer
Policybazaar Team
18 Feb, 2021, 02:35 PM

Hi Devinder, Thank you for writing to us could you please elaborate on the help you seek. you can write to us on askpb@policybazaar.com

VI
Vignesh
Q&A | Ref. No: 81770186 | 24 Feb, 2021, 02:56 AM

I haven't got my two wheeler insurance copy

Click to view answer
Policybazaar Team
24 Feb, 2021, 02:56 AM

Hi Vignesh, we apologies for the inconvinience caused. Your copy should be available for download and viewing in the My Account section

SP
sitaram panda
Q&A | Ref. No: 93464191 | 24 Feb, 2021, 02:55 AM

Renew

Click to view answer
Policybazaar Team
24 Feb, 2021, 02:55 AM

Hi Sitaram, a great thought to renew your insurance policy. You can do the same by simply logging on to this page https://tinyurl.com/i5cyd4qk

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