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KM
Kavita Mayers

I need to know how can I claim my existing health policy

Policybazaar Team

Hi Kavita, thanks for connecting with us. If you want to avail cashless claim, you need to inform the insurer about the hospitalization at least 3 days prior to a planned hospitalization or within 24 hours after getting hospitalized in emergency situations.

If your policy does not offer cashless claims, and you seek reimbursement, you need to file the claim with your insurer/ TPA within 15 days of discharge from the hospital.

You will be required to furnish some documents irrespective of the type of claim: KYC documents, detailed claim form, discharge certificate, bills, reports and doctor's prescription and any other additional documents required by your insurer, while filing your claim.

If you have purchased your health insurance policy from Policybazaar, you can find our claim support numbers and email IDs based on your insurer here: Claims

Hope this helps.

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