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AM
Abdullah Mohammed Abdullah Ali Alsowadi

need to download e-card of my insurance , what is the prosses to download it

Policybazaar Team

Hi Abdullah, unfortunately, we cannot locate any health insurance policy or payment attempt in our records with the contact details you have shared here. If you have purchased the policy from us, you can find your e-card in the policy soft copy itself at the bottom. Typically, once the policy is issued, the policy copy (with e-card at the bottom) are shared with you over your registered email ID. You can check your email for the same.

You can also download the policy by logging in to the Policybazaar app or website using your registered mobile number. Go to policies, select the respective policy and download the copy to access this.

In case you face any issues, please share the following with our customer support team from your registered email ID and they can help:
1. Policy number or payment receipt
2. Registered email ID and mobile number

In case you purchased the policy elsewhere and are unable to locate the poicy copy, please contact the insurer for the same.

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