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If you have followed all the above three steps meant to address your concern or complaint to your satisfaction, and are still unsatisfied, you may approach the IRDA for Redressal at https://www.irdai.gov.in

newpolicy

Helpline for buying a new policy

1800-208-8787

10 AM to 7 PM

NRI helpline for buying a new policy

+91-124-6656507

existing policy

Helpline for existing policy

1800-258-5970

10 AM to 7 PM (use registered number)

NRI helpline for existing policy

+91-124-6166696

claim helpline

Helpline for claim

1800-258-5881

NRI helpline for claim

+91-124-6166633

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Policybazaar offices
Gurugram
Plot No.119, Sector - 44, Gurugram, Haryana - 122001
Call at: 0124-4218302
Registered Office
Other offices in Gurugram
Plot No.120, Sector 44, Gurugram,Haryana-122001
Plot No.110, Sector 44, Gurugram, Haryana-122001
Plot No.57, Sector 44, Gurugram,Haryana-122001
Plot No.95, sector 44, Gurugram,Haryana-122001
Plot No.109, Sector 44, Gurugram, Haryana-122001
Plot No.116, Sector 44, Gurugram, Haryana-122001
4th Floor, 5th Floor, Basement 2 of Plot No.84, Sector-44, Gurugram, Haryana-122001
Plot No.47, Sector 44, Gurugram, Haryana-122001
Ground Floor, 4th Floor and 5th Floor, East Tower of Plot No. 28P, Sector 44, Gurugram, Haryana- 122002
Ground Floor, 4th Floor and 5th Floor, West Tower of Plot No. 28P, Sector 44, Gurugram, Haryana- 122002
Plot No.131, Ground Floor, Sector 44, Gurugram, Haryana-122001
Vijayawada
1st Floor, Door No. 58-2/3, Yalamanchili's Pride, Pantakaluva Road, Patamata, Vijayawada-520010
Visakhapatnam
Brainbucks Co-working, Ground Floor, 30-5-24/3, Krishna Garden Road, Revenue Ward 27, Visakhapatnam, Andhra Pradesh-530020
Call at: 1800-208-8787
Guwahati
Nirvana co-working, Mezzanine Floor, Itag Plaza, ABC, GS Road Guwahati - 781005
Call at: 1800-208-8787
Guwahati
2nd Floor, Kay M Plaza, Near Kar Bhaban G S Road, Ganshguri , Guwahati Assam-781005
Call at: 1800-208-8787
Patna
115/117 First Floor, Ashiana Tower, Exhibition Road, Patna, Bihar-800001
Call at: 1800-208-8787
Patna
Workspace Co-working, Cabin-5, 2nd Floor, Raj Ghar, Kanti Factory Road, Kankarbagh, Patna, Bihar, 800020
Call at: 1800-208-8787
Raipur
Shop No. 24/25 Ground Floor, Maharaja Plaza Business Centre, Near Wholesale Fruit Market, NH-43, Dhamtari Road, Raipur, Chhattisgarh-492001
Delhi
2nd Floor MB,160 A & B, Shakarpur Laxmi Nagar New Delhi-110092
Call at: 1800-208-8787
Delhi
BP-7, Upper Ground Floor West Patel Nagar, New Delhi-110015
Ahmedabad
7th Floor, the Link Vijay Cross Road, Navrangpura, Ahmedabad-380009
Call at: 1800-208-8787
Ahmedabad
Unit No. 107, 1st Floor, Ratnakar Nine Square, Opp. Hotel ITC Narmada, Vastrapur, Ahmedabad, Gujarat-380015
Gandhinagar
Shilp Incubation Centre, Office No SI-M-B014, Unit B, 1st Floor, Plot 11T 3 & 11 T5, Block 11, Gift Sez Gift City, Gandhinagar, Gujarat- 382355
Call at: 1800-208-8787
Rajkot
The City Center , 2nd Floor, Office No. 218, Raiya Road, Rajkot, Gujarat-360007
Vadodara
3rd Floor, Aditi Plaza, Plot 46/B, Gautam Nagar, Racecourse Circle,Vadodara, Gujarat-390020
Ranchi
Policybazaar, 4th Floor, Rukmani Tower, Harmu Road, Kumhartoli, Gosala Road, near Ratu Road Chowk, Ranchi, Jharkand - 834001
Call at: 1800-208-8787
Bangalore
Units Nos.301 to 305 and 316 to 322, Tower B on the third Floor of Diamond District, No.150, Airport Road, Kodihalli, Bangalore 560008
Call at: 1800-208-8787
Bangalore
Floor No. 3, 2, Wood Street, Ashok Nagar, Richmond Town, Bangalore - 560025
Bangalore
HM Towers, 1 st floor, No. 58, Brigade Road, Bangalore- 560001
Call at: 1800-208-8787
Bangalore
Sy no 9, Konappana Agrahara, Electronic City phase 1, Bangalore 560100
Call at: 1800-208-8787
Bangalore
No. 150, 3rd Floor, Tower B, Diamond District, Old Airport Road, Bangalore-560008
Call at: 1800-208-8787
Kochi
5th Floor Arya Bhangy Pinncle, SA Road, Elamkulam, Kochi-682020, Kerala
Call at: 1800-208-8787
Kochi
4th Floor Arya Bhangy Pinncle, SA Road, Elamkulam, Kochi-682020, Kerala
Call at: 1800-208-8787
Bhopal
16-C, 3rd Floor, Above Central Bank, Near Reliance Trends, Indrapuri, Bhopal-462002
Call at: 1800-208-8787
Indore
104, Mezzanine floor, NM Tower, 7 Race Course Road, Indore 452003
Indore
BPK Titanium 6th Floor Scheme No. 78, Above Kalki and Pernia, AB Road, Indore - 452010.
Call at: 1800-208-8787
Mumbai
Office No. 202, Suryasadan Building, Ram Maruti Road, Naupada, Thane West - 400602
Call at: 18003094861
Mumbai
Unit 101, Unit A201, Infinity Towers, Linking Road, Malad (west), Mumbai - 400064
Call at: 1800-208-8787
Mumbai
Unit no. F-526, Kanakia Zillion, Annexe BKC, LBS Road, Kurla West, Mumbai - 400070
Call at: 1800-208-8787
Mumbai
Unit No. F-525, 5th Floor, Kankia Zillion Building, LBS Road, Annex BKC, Kurla West, Mumbai-400070, Maharashtra
Call at: 1800-208-8787
Nagpur
2nd Floor ‘Shrijee house’, Plot no. 39, above YES Bank, Ring road, Kotwal Nagar, near Rana Pratap Nagar, Nagpur-440022, Maharashtra
Call at: 18003094871
Nagpur
Working Avenue, 2nd Floor, Plot no. 18, Sawarkar Nagar, Bus Stop, Khamla Ring Road, Nagpur - 440025
Call at: 18002088787
Navi Mumbai
Office Units 1607 & 1609, 16 th floor, Rupa Solitaire Building No. A-1, Sector 1, Millennium Business Park, Mahape, Navi Mumbai-400710
Call at: 1800-208-8787
Navi Mumbai
Plot No. 03, Floor 2nd, R-Wing, Office No.2056, Sector 25, Vashi, Navi Mumbai, Maharashtra - 400703
Pune
Unit No. 301, 3rd Floor, A-Wing, Manikchand Galleria, Model Colony, Shivaji Nagar, Pune-411016
Call at: 1800-208-8787
Pune
1st Floor, Runwals Building, Opposite Panchami Hotel Pune, Satara Road, Swarget Pune- 411307
Pune
2nd Floor, Nucleus Mall, 1st Church Rd, opposite Police Commissioner Office, Camp, Pune, Maharashtra 411001
Call at: 1800-208-8787
Bhubaneswar
Plot 168/169A, Bapuji Nagar, Bhubaneswar, Khordha,Odisha-751009
Bhubaneswar
SAMABAYA BHAWAN” 6 th Floor Plot No-365 Bhoi Nagar Janpath Road, Bhubaneswar Odisha 751022
Call at: 1800-208-8787
Chandigarh
Plot No 213, 1st Floor, Industrial Area, Phase 1, Chandigarh
Call at: 1800-208-8787
Chandigarh
First Floor, SCO NO 12, Sector 27-C, Chandigarh-160019
Ludhiana
2nd Floor BXX-2410 Krishna Nagar, Aarti Chowk, Ludhiana, Punjab
Call at: 1800-208-8787
Jaipur
401, Fortune Heights, C Scheme, near Anshia Circle, Subash Marg, Jaipur- 302001
Jaipur
2nd Floor, Plot no. 104, Ashok Pura, New Sanganer Road, Jaipur-302019
Call at: 1800-208-8787
Chennai
Eighth Floor, C Block South Side, Tidel Park, No.4, Rajiv Gandhi Salai,Taramani, Chennai-600113
Call at: 1800-208-8787
Chennai
Apex Chamber, II nd Floor, No. 20, Thyagaraja Road, T. Nagar, Chennai - 600017
Chennai
3rd floor, IIFL Tower 143, MGR Salai, Kandanchavadi, Perungudi, Chennai, 600096
Call at: 1800-208-8787
Coimbatore
Discover Work Space, S.N.R, 42-D COSMAFAN Building, Temple Street, College Road, Peelamedu, Coimbatore, Tamil Nadu 641004
Call at: 1800-208-8787
Hyderabad
Stilt Floor, Unit No. 2, Maximus Towers, Buiding No 2B, at Madhapur village, Serilimgampally Mandal, Ranga Reddy District, -500081
Call at: 1800-208-8787
Hyderabad
2nd Floor, Unit No. 1, Maximus Towers, Buiding No 2B, at Madhapur village, Serilimgampally Mandal, Ranga Reddy District, -500081
Call at: 1800-208-8787
Hyderabad
Unit No 1103, 11th Floor, Building NO 9, Mindspace Cyberabad, Madhapur, Village Serilingampally Mandal, Ranga Reddy, Hyderabad-500032
Call at: 1800-208-8787
Hyderabad
6-3-885/7/B, Ground Floor, Opp Lalita Jewellers, Somajiguda Circle, Hyderabad-50082
Call at: 1800-208-8787
Agra
Collab Co-working, 2nd floor, Corporate park, 205, opp. G.G. Nursing Home, Sanjay Palace, Sanjay Place, Civil Lines, Agra, Uttar Pradesh 282002
Call at: 1800-208-8787
Lucknow
5th Floor, TC/57-V, Shalimar Towers, Vibhuti Khand, Gomti Nagar, Lucknow, Uttar Pradesh
Call at: 1800-208-8787
Lucknow
5th Floor, Eldeco Corporate Chamber-2, Vibhuti Khand, Gomti Nagar, Lucknow-226010
Call at: 1800-208-8787
Meerut
First Floor, Instaa Office, Om Tower, Delhi Road, Meerut
Call at: 1800-208-8787
Noida
D-9, Sector-3, Noida,-201301
Call at: 1800-208-8787
Noida
1st Floor, B-128, Sector 02, Noida 201301
Call at: 1800-208-8787
Varanasi
Office No.3, 6 th Floor Vinayak Plaza, Maldhaiya, Varanasi, Uttar Pradesh - 221002
Dehradun
Shop No. 19, 2nd Floor, NCR Plaza, New Cantt Road, Dehradun-249001
Kolkata
501, 5th Floor, Godrej Genesis, EP Block, Sector -5, Bidhannagar, Kolkata-700091
Call at: 1800-208-8787
Kolkata
Flat No.3, 1st Floor, "GOVIND MAHAL" at Premises No. 3, Wood Street, Kolkata-700016
E-Mail: care@policybazaar.com

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Thank you!

We have received your request, and it will be processed within 2-3 business days.

You can contact Policybazaar through the following ways:

  • Call Policybazaar’s toll-free number on 1800-208-8787 (for policy purchase), 1800-258-5970 (for policy servicing) and 1800-258-5881 (for claim assistance)
  • Connect via WhatsApp on +91 8506013131
  • Send an email at care@policybazaar.com
  • Live chat with them on the official website
  • Request a call back on your mobile number
  • Visit the nearest Policybazaar office

Yes. Policybazaar offers 24x7 support to its customers.

The Policybazaar customer service number is 1800-258-5970.

Policybazaar claim helpline number is 1800-258-5881 for customers in India and +91 124 6166633 for NRI customers.

The Policybazaar customer care email ID is care@policybazaar.com.

The Policybazaar customer care WhatsApp number is +91 8506013131.

You can resolve issues with Policybazaar by raising a service request number for your query. If the query is not resolved within 2 days, you can escalate it to the Head of Customer Service. If your concern is not resolved within 5 days, you can escalate it to their Chief Grievance Officer. If you are still unhappy with the resolution, you can reach out to the Policybazaar CEO or IRDAI for redressal.

The Policybazaar health insurance customer care number is 1800-208-8787 for buying a health policy, 1800-258-5970 for policy servicing and 1800-258-5881 for claim assistance.

The Policybazaar car insurance customer care number is 1800-208-8787 for buying a car insurance policy, 1800-258-5970 for policy servicing and 1800-258-5881 for claim assistance.

The following Policybazaar toll-free numbers are available 24x7:

  • 1800-208-8787 for policy purchase
  • 1800-258-5970 for policy servicing
  • 1800-258-5881 for claim assistance

The Policybazaar toll-free numbers are 1800-208-8787 for policy purchase, 1800-258-5970 for policy servicing and 1800-258-5881 for claim assistance.

Policybazaar’s registered corporate office address is Plot No. 119, Sector 44, Gurugram, Haryana – 122001. However, you can also visit the official website of Policybazaar to find an office near you.

You can contact Policybazaar’s NRI helpline numbers listed below:

  • NRI helpline for buying a policy - +91 124 6656507
  • NRI helpline for existing policy servicing - +91 124 6166696
  • NRI helpline for claim assistance - +91 124 6166633

For any policy-related complaints, you can reach Policybazaar on 1800-258-5970. The NRI customers can contact Policybazaar at +91 124 6166633 for complaints or queries.

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