At Policybazaar, it is our constant endeavour to provide great customer experience. In case you require assistance, we have created multiple ways to reach out to us. We commit to resolving your queries to your satisfaction.
If you have any query regarding your policies, kindly log in to My Account to raise a Service Request.
LoginIf you are still unsatisfied, please use the below form to escalate your complaint to our Head, Customer Services:
If you are still unsatisfied, please use the below form to escalate your complaint to our Chief Grievance Officer:
If you have followed all the above three steps meant to address your concern or complaint to your satisfaction, and are still unsatisfied, you may approach the IRDA for Redressal at https://www.irdai.gov.in
Helpline for buying a new policy
10 AM to 7 PM
NRI helpline for buying a new policy
Helpline for existing policy
10 AM to 7 PM (use registered number)
NRI helpline for existing policy
Manage communication & account settings on your mobile numbers.
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