Contact Us

At Policybazaar, it is our constant endeavour to provide a great customer experience. If you need any policy service or claim-related assistance, you can reach out to us through multiple channels – Policybazaar helpline number, WhatsApp or email. Not just for those living in India, but overseas customers can also avail our customer assistance as well. You can contact Policybazaar support for NRIs to resolve their queries. We are committed to providing a satisfactory resolutions and the best insurance experience.Read More
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+91 8506013131

Here’s how to escalate your ticket(s)?

Our escalation process allows tickets to be escalated 2 days after creation to ensure our support team has adequate time to investigate and resolve issues at the initial level.

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If you have followed all the above steps meant to address your concern or complaint to your satisfaction, and are still unsatisfied, you may approach the IRDAI for Redressal at https://www.irdai.gov.in

Helpline For

CLAIM

1800-258-5881

NRI - +91-124-6166633

BUYING A NEW POLICY

1800-208-8787

10am to 7 pm

NRI - +91-124-6656507

EXISTING POLICY

1800-258-5970

10am to 7 pm

NRI - +91-124-6166696

Policybazaar Offices

Find our offices across India. Select your state to view available locations and contact details.

Andhra Pradesh Office Address

Guntur

Location 1st Floor, 11-399/1, Ward No 57, 3rd Line, Panduranga Nagar, Nagaralu Gorantla, Guntur-522034 Andhra Pradesh

Vijayawada

Location 1st Floor, Door No. 58-2/3, Yalamanchili's Pride, Pantakaluva Road, Patamata, Vijayawada-520010

Vijayawada

Location Third Floor, CTS, 40-1/1-30A, Lakshminager, Mogalrajpuram, Vijayawada (A.P.) 520010

Visakhapatnam

Location 3rd Floor, Bhupathi Surya Central mall, 43-29-53, Dondaparthy Juction, Visakhapatnam 530016 Andhra Pradesh

Assam Office Address

Guwahati

Location Nirvana co-working, Mezzanine Floor, Itag Plaza, ABC, GS Road Guwahati - 781005 Call at: 1800-208-8787

Guwahati

Location 2nd Floor, Kay M Plaza, Near Kar Bhaban G S Road, Ganshguri , Guwahati Assam-781005 Call at: 1800-208-8787

Bihar Office Address

Patna

Location 115/117 First Floor, Ashiana Tower, Exhibition Road, Patna, Bihar-800001 Call at: 1800-208-8787

Patna

Location Workspace Co-working, Cabin-5, 2nd Floor, Raj Ghar, Kanti Factory Road, Kankarbagh, Patna, Bihar, 800020 Call at: 1800-208-8787

Chhattisgarh Office Address

Raipur

Location Shop No. 24/25 Ground Floor, Maharaja Plaza Business Centre, Near Wholesale Fruit Market, NH-43, Dhamtari Road, Raipur, Chhattisgarh-492001

Delhi Office Address

Delhi

Location 2nd Floor MB,160 A & B, Shakarpur Laxmi Nagar New Delhi-110092 Call at: 1800-208-8787

Delhi

Location BP-7, Upper Ground Floor West Patel Nagar, New Delhi-110015

Delhi

Location Lower Ground Floor, 18th Sant Nagar, East of Kailash, New Delhi 110065

Gujarat Office Address

Ahmedabad

Location 7th Floor, the Link Vijay Cross Road, Navrangpura, Ahmedabad-380009 Call at: 1800-208-8787

Ahmedabad

Location Unit No. 107, 1st Floor, Ratnakar Nine Square, Opp. Hotel ITC Narmada, Vastrapur, Ahmedabad, Gujarat-380015

Gandhinagar

Location Shilp Incubation Centre, Office No SI-M-B014, Unit B, 1st Floor, Plot 11T 3 & 11 T5, Block 11, Gift Sez Gift City, Gandhinagar, Gujarat- 382355 Call at: 1800-208-8787

Rajkot

Location The City Center , 2nd Floor, Office No. 218, Raiya Road, Rajkot, Gujarat-360007

Vadodara

Location 3rd Floor, Aditi Plaza, Plot 46/B, Gautam Nagar, Racecourse Circle,Vadodara, Gujarat-390020

Jharkhand Office Address

Ranchi

Location Policybazaar, 4th Floor, Rukmani Tower, Harmu Road, Kumhartoli, Gosala Road, near Ratu Road Chowk, Ranchi, Jharkand - 834001 Call at: 1800-208-8787

Karnataka Office Address

Bangalore

Location Units Nos.301 to 305 and 316 to 322, Tower B on the third Floor of Diamond District, No.150, Airport Road, Kodihalli, Bangalore 560008 Call at: 1800-208-8787

Bangalore

Location Floor No. 3, 2, Wood Street, Ashok Nagar, Richmond Town, Bangalore - 560025

Bangalore

Location HM Towers, 1 st floor, No. 58, Brigade Road, Bangalore- 560001 Call at: 1800-208-8787

Bangalore

Location Sy no 9, Konappana Agrahara, Electronic City phase 1, Bangalore 560100 Call at: 1800-208-8787

Bangalore

Location No. 150, 3rd Floor, Tower B, Diamond District, Old Airport Road, Bangalore-560008 Call at: 1800-208-8787

Kerala Office Address

Kochi

Location 5th Floor Arya Bhangy Pinncle, SA Road, Elamkulam, Kochi-682020, Kerala Call at: 1800-208-8787

Kochi

Location 4th Floor Arya Bhangy Pinncle, SA Road, Elamkulam, Kochi-682020, Kerala Call at: 1800-208-8787

Kochi

Location 6th floor of Arya Bhangy Pinnacle, SA Road, Ernakulam, Kochi - 682020 Call at: 1800-208-8787

Madhya Pradesh Office Address

Bhopal

Location 16-C, 3rd Floor, Above Central Bank, Near Reliance Trends, Indrapuri, Bhopal-462002 Call at: 1800-208-8787

Bhopal

Location 1st Floor, Ambika Arcade, Plot No. Z 19, MP Nagar Zone-1, Bhopal 462011 Call at: 1800-208-8787

Indore

Location 104, Mezzanine floor, NM Tower, 7 Race Course Road, Indore 452003

Indore

Location BPK Titanium 6th Floor Scheme No. 78, Above Kalki and Pernia, AB Road, Indore - 452010. Call at: 1800-208-8787

Maharashtra Office Address

Aurangabad

Location Ground Floor, CTS, 18804/2, Silk Mill Colony, Beed By-Pass, Aurangabad-431005

Mumbai

Location Office No. 202, Suryasadan Building, Ram Maruti Road, Naupada, Thane West - 400602 Call at: 18003094861

Mumbai

Location Unit 101, Unit A201, Infinity Towers, Linking Road, Malad (west), Mumbai - 400064 Call at: 1800-208-8787

Mumbai

Location Unit no. F-526, Kanakia Zillion, Annexe BKC, LBS Road, Kurla West, Mumbai - 400070 Call at: 1800-208-8787

Mumbai

Location Unit No. F-525, 5th Floor, Kankia Zillion Building, LBS Road, Annex BKC, Kurla West, Mumbai-400070, Maharashtra Call at: 1800-208-8787

Nagpur

Location 2nd Floor ‘Shrijee house’, Plot no. 39, above YES Bank, Ring road, Kotwal Nagar, near Rana Pratap Nagar, Nagpur-440022, Maharashtra Call at: 18003094871

Nagpur

Location Working Avenue, 2nd Floor, Plot no. 18, Sawarkar Nagar, Bus Stop, Khamla Ring Road, Nagpur - 440025 Call at: 18002088787

Nasik

Location Office No 303, 304, A wing, 3rd Floor, Business Galaxy Apartment, Shri Hari Narayan Kute Marg Mumbai Naka, Nasik-422002

Navi Mumbai

Location Office Units 1607 & 1609, 16 th floor, Rupa Solitaire Building No. A-1, Sector 1, Millennium Business Park, Mahape, Navi Mumbai-400710 Call at: 1800-208-8787

Pune

Location Unit No. 301, 3rd Floor, A-Wing, Manikchand Galleria, Model Colony, Shivaji Nagar, Pune-411016 Call at: 1800-208-8787

Pune

Location 1st Floor, Runwals Building, Opposite Panchami Hotel Pune, Satara Road, Swarget Pune- 411307

Pune

Location 2nd Floor, Nucleus Mall, 1st Church Rd, opposite Police Commissioner Office, Camp, Pune, Maharashtra 411001 Call at: 1800-208-8787

Odisha Office Address

Bhubaneswar

Location Plot 168/169A, Bapuji Nagar, Bhubaneswar, Khordha,Odisha-751009

Bhubaneswar

Location SAMABAYA BHAWAN” 6 th Floor Plot No-365 Bhoi Nagar Janpath Road, Bhubaneswar Odisha 751022 Call at: 1800-208-8787

Punjab Office Address

Chandigarh

Location Plot No 213, 1st Floor, Industrial Area, Phase 1, Chandigarh Call at: 1800-208-8787

Chandigarh

Location First Floor, SCO NO 12, Sector 27-C, Chandigarh-160019

Ludhiana

Location 2nd Floor BXX-2410 Krishna Nagar, Aarti Chowk, Ludhiana, Punjab Call at: 1800-208-8787

Rajasthan Office Address

Jaipur

Location 401, Fortune Heights, C Scheme, near Anshia Circle, Subash Marg, Jaipur- 302001

Tamil Nadu Office Address

Chennai

Location Eighth Floor, C Block South Side, Tidel Park, No.4, Rajiv Gandhi Salai,Taramani, Chennai-600113 Call at: 1800-208-8787

Chennai

Location Apex Chamber, II nd Floor, No. 20, Thyagaraja Road, T. Nagar, Chennai - 600017

Chennai

Location 3rd floor, IIFL Tower 143, MGR Salai, Kandanchavadi, Perungudi, Chennai, 600096 Call at: 1800-208-8787

Coimbatore

Location Discover Work Space, S.N.R, 42-D COSMAFAN Building, Temple Street, College Road, Peelamedu, Coimbatore, Tamil Nadu 641004 Call at: 1800-208-8787

Coimbatore

Location 1525/1 Trichy Road, Opp Iab VTC, Coimbatore - 641018 Call at: 1800-208-8787

Telangana Office Address

Hyderabad

Location Stilt Floor, Unit No. 2, Maximus Towers, Buiding No 2B, at Madhapur village, Serilimgampally Mandal, Ranga Reddy District, -500081 Call at: 1800-208-8787

Hyderabad

Location 2nd Floor, Unit No. 1, Maximus Towers, Buiding No 2B, at Madhapur village, Serilimgampally Mandal, Ranga Reddy District, -500081 Call at: 1800-208-8787

Hyderabad

Location Unit No 1103, 11th Floor, Building NO 9, Mindspace Cyberabad, Madhapur, Village Serilingampally Mandal, Ranga Reddy, Hyderabad-500032 Call at: 1800-208-8787

Hyderabad

Location 6-3-885/7/B, Ground Floor, Opp Lalita Jewellers, Somajiguda Circle, Hyderabad-50082 Call at: 1800-208-8787

Tripura Office Address

Agartala

Location 3rd Floor, 31, Akhaura Road, Near Old RMS Chowmuhani, Agartala-799115 Call at: 1800-208-8787

Uttar Pradesh Office Address

Agra

Location Collab Co-working, 2nd floor, Corporate park, 205, opp. G.G. Nursing Home, Sanjay Palace, Sanjay Place, Civil Lines, Agra, Uttar Pradesh 282002 Call at: 1800-208-8787

Lucknow

Location 5th Floor, TC/57-V, Shalimar Towers, Vibhuti Khand, Gomti Nagar, Lucknow, Uttar Pradesh Call at: 1800-208-8787

Lucknow

Location 5th Floor, Eldeco Corporate Chamber-2, Vibhuti Khand, Gomti Nagar, Lucknow-226010 Call at: 1800-208-8787

Meerut

Location First Floor, Instaa Office, Om Tower, Delhi Road, Meerut Call at: 1800-208-8787

Noida

Location 1st Floor, B-128, Sector 02, Noida 201301 Call at: 1800-208-8787

Varanasi

Location Office No.3, 6 th Floor Vinayak Plaza, Maldhaiya, Varanasi, Uttar Pradesh - 221002

Varanasi

Location D 64/143-145, Shop No -13, 2nd Floor, ABC Tower Sigra, Sigra Police Station, Varanasi-221010 Uttar Pradesh Call at: 1800-208-8787

West Bengal Office Address

Kolkata

Location 501, 5th Floor, Godrej Genesis, EP Block, Sector -5, Bidhannagar, Kolkata-700091 Call at: 1800-208-8787

Kolkata

Location 2nd Floor of Premises 6, Little Russell Street, Kolkata-700071 Call at: 1800-208-8787

Gurugram Office Address

Registered office
0124-4218302
Location Plot No.119, Sector - 44, Gurugram, Haryana - 122001
Location Plot No.120, Sector 44, Gurugram, Haryana-122001
Location Plot No.110, Sector 44, Gurugram, Haryana-122001
Location Plot No.57, Sector 44, Gurugram, Haryana-122001
Location Plot No.95, sector 44, Gurugram, Haryana-122001
Location Plot No.109, Sector 44, Gurugram, Haryana-122001
Location Plot No.116, Sector 44, Gurugram, Haryana-122001
Location 4th Floor, 5th Floor, Basement 2 of Plot No.84, Sector-44, Gurugram, Haryana-122001
Location Plot No.47, Sector 44, Gurugram, Haryana-122001
Location Ground Floor, 4th Floor and 5th Floor, East Tower of Plot No. 28P, Sector 44, Gurugram, Haryana- 122002
Location Ground Floor, 4th Floor and 5th Floor, West Tower of Plot No. 28P, Sector 44, Gurugram, Haryana- 122002
Location Plot No.131, Ground Floor, Sector 44, Gurugram, Haryana-122001

Frequently asked questions

You can contact Policybazaar through the following ways:

  • Call Policybazaar’s toll-free number on 1800-208-8787 (for policy purchase), 1800-258-5970 (for policy servicing) and 1800-258-5881 (for claim assistance)
  • Connect via WhatsApp on +91 8506013131
  • Send an email at care@policybazaar.com
  • Live chat with them on the official website
  • Request a call back on your mobile number
  • Visit the nearest Policybazaar office

Yes, Policybazaar offers 24x7 customer support through various channels including phone, email, and WhatsApp.

You can reach Policybazaar customer service at 1800-208-8787 for new policy inquiries and 1800-258-5970 for existing policy support.

The Policybazaar claim helpline number is 1800-258-5881. For NRI customers, you can call +91-124-6166633.

You can reach Policybazaar customer care via email at care@policybazaar.com.

The Policybazaar customer care WhatsApp number is +91 8506013131.

You can resolve issues by contacting our customer support team through phone, email, WhatsApp, or by logging into your account and raising a service request. For escalation, please refer to our escalation process.

For health insurance related queries, you can contact Policybazaar at 1800-208-8787 for new policies or 1800-258-5970 for existing policies.

For car insurance related queries, you can contact Policybazaar at 1800-208-8787 for new policies or 1800-258-5970 for existing policies.

Policybazaar offers 24x7 support through their toll-free numbers and WhatsApp. You can reach them at 1800-208-8787 or +91 8506013131 on WhatsApp.

The Policybazaar toll-free number is 1800-208-8787 for new policy inquiries.

Policybazaar has multiple office locations across India. The registered office is located at Plot No.119, Sector - 44, Gurugram, Haryana - 122001. You can find all office addresses in the "Policybazaar Offices" section above.

NRIs can contact Policybazaar at +91-124-6656507 for new policy inquiries, +91-124-6166696 for existing policies, and +91-124-6166633 for claims.

For complaints, you can contact Policybazaar customer service at 1800-258-5970 or email at care@policybazaar.com. You can also escalate your complaint through the escalation process mentioned above.

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