PolicyBazaar

4.6 out of 5 based on 1065 reviews

PolicyBazaar Reviews

Looking for Policybazaar Reviews? Our millions of customers write reviews and give us ratings, based on their experience with us. Those who have purchased insurance policies from us have taken their valuable time to write us testimonials & share their feedback with us, which essentially help other customers make a well-informed decision in future. Read below Policybazaar customer reviews. We are blessed with the most amazing customers who have volunteered to share their reviews and experiences with Policybazaar. We hope to add yours here soon!

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Customer Testimonials

Our Customers are the Centre of Our Universe

I have purchased health insurance policy from policybazaar, Good service.

I spoke to Varun from Policybazaar who helped me find the best health insurance where I need to pay less and get more. Thank you varun and thank you policybazaar.

I spoke to Varun from Policybazaar who helped me find the best health insurance where I need to pay less and get more. Thank you varun and thank you policybazaar.

OUR AWARDS & RECOGNITION

Every award is a reflection of our customers happiness

Over the years, Policybazaar has been recognized for its innovative business model, marketing efforts and customer centricity by various forums. Here is a glimpse of all the awards that we have won

Best Financial Website

IAMAI India Digital Awards : 2013 - 2014

For two years in a row, we have been recognized as the best financial website for making insurance people-friendly.

Customer Value Leadership Award

Customer Value Leadership Award - 2014

Frost & Sullivan awarded us for our best-in-class services to enable customers to choose and buy the right insurance products

Best Mobile App Consumer Finance

GSF Mobile Appies - 2015

Our recently launched mobile app added another feather to our cap by winning the best mobile app award

Best First Time Effective Use of Radio

Exchange4media Golden Mikes Awards – 2015

Our first Radio campaign was a big hit and won an award for the successful and apt use of the medium

Effectiveness in Advertising (Insurance)

DMAi Asia ECHO Awards – 2015

Our advertising campaigns were yet again recognized for their effective use of multi-platform use.

CMO Asia Awards 2015

E-commerce Website of the Year

Best Mobile App

Marketing Professional of the Year (Naveen Kukreja, Group CMO, PolicyBazaar.com)

With E-commerce Website of the Year award, CMO Asia recognized our efforts in making insurance buying an effortless task through an easy-to-navigate website.Our second award in 2015 in the mobile category for Policybazaar mobile app.To round it all, CMO Asia commended our Group CMO Naveen Kukreja for executing award-winning marketing activities.

Marketing Innovation Awards

BAM Award – 2015

Our innovative techniques in the realm of marketing received another boost with the winning of the BAM Awards, 2015.

Iconic IDC Insight Awards 2015

ICONIC IDC Insight Awards 2015 – IDC awarded us in two categories:

Digital Business Leader - [Yashish Dahiya]
Digital Transformation Implementation - [Saurabh Tiwari]

Our Customer Service

Our Exceptional Support Services Make Us A Class Apart
Talk Time Average Daily Talk Time : 2:30 Hrs We spend more time so you can know your policy better
Feedback Post Booking Feedback : Positive We take feedback seriously to constantly improve our services
Number of calls Average Daily Number of Calls : 150 We are always there to take your calls, no matter what time it is

Mapping Our Success

PolicyBazaar Customer Reviews & Ratings

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1- 20 of 11712 Reviews
Health Insurance India
Yesterday

Best Online Platform

Considering both online and offline health insurance plans, it is clear that online purchase is a more convenient option. Thank you Policybazaar.

Customer Service
Policy Benefit
Policy Coverage
Premium
Health Insurance India
Yesterday

Flexibility

Policybazaar offers flexibility on purchasing health insurance online and I was able to choose from a wider range of options. I did my own research online with their help, which leaves no scope of you being misled by an agent

Customer Service
Policy Benefit
Policy Coverage
Premium
Health Insurance India
Yesterday

Hassle-free Online Renewal

Policybazaar online health insurance renewal ensured that I was updated timely. They constantly reminded me and my policy didn’t lapse due to any delays from my end. Thank you.

Customer Service
Policy Benefit
Policy Coverage
Premium
Health Insurance India
Yesterday

Informed Decision

By comparing different health plans on your site, I was able to make an informed decision. I checked the claim settlement ratio of the insurer from which I was planning to purchase the health insurance policy. It helped me select the right insurer.

Customer Service
Policy Benefit
Policy Coverage
Premium
Health Insurance India
Yesterday

Best Super Top-up Health Plans

Cashless hospitalization including room rent, medicines, and treatment costs are covered. Under my United India Super top-up health plan under a single sum insured.

Customer Service
Policy Benefit
Policy Coverage
Premium
Health Insurance India
Yesterday

Best Health Plans

Policybazaar provides some of the best individual health insurance plans, family floater plans, senior citizen plans with a range of sum insured options. It is so easy to get insurance from their site.

Customer Service
Policy Benefit
Policy Coverage
Premium
Health Insurance India
Yesterday

Critical illness Health Cover

Critical Illness health plans on Policybazaar are the best. It is so easy to choose best critical illness plans online from Policybazaar. Thank you for such a user friendly site.

Customer Service
Policy Benefit
Policy Coverage
Premium
Health Insurance India
Yesterday

Best Star Maternity Cover

Thank you Policybazaar my new born baby is automatically covered under my Star family health optima policy. I love it. You guys are Roskstars!

Customer Service
Policy Benefit
Policy Coverage
Premium
Health Insurance India
Yesterday

Easy to choose

It is so easy to choose the best one among so many options of health insurance plans that are available online on their site. I am so happy. Thank you Policybazaar!

Customer Service
Policy Benefit
Policy Coverage
Premium
Health Insurance India
Yesterday

Safe Insurance Options

It is safe to buy health insurance online from Policybazaar. They help me with timely and assured reimbursement of my claims. Good insurance site.

Customer Service
Policy Benefit
Policy Coverage
Premium
Health Insurance
Yesterday

Policy details on whatsapp

I was looking for a health insurance policy on policybazaar’s website. Since I could not spend much time sitting at one place I entered my whatsapp number and the kind of policy I required and they sent me a detailed document of the policies on my whatsapp. I ended up choosing the max bupa health insurance policy because it fit my needs. Thanks team

Customer Service
Policy Benefit
Policy Coverage
Premium
Health Insurance
Yesterday

Comes in budget

I was looking for a health insurance policy online that fits my budget. I was searching for the right health insurance policy for myself on policybazaar and I landed on max bupa health insurance policy that fits my budget as well as provides me enough coverage for medical emergencies. Thanks team

Customer Service
Policy Benefit
Policy Coverage
Premium
Health Insurance
Yesterday

Add-ons available

I purchased a health insurance policy by Max bupa. I purchased the policy online from policybazaar online. I purchased the policy 6 months ago and I wanted to add some riders for more benefits and coverage. Thanks to policybazaar I was able to do it very easily and enhanced my policy coverage. Thanks again

Customer Service
Policy Benefit
Policy Coverage
Premium
Health Insurance
Yesterday

Ambulance charges covered

I purchased a health insurance policy online from policybazaar. I purchased the Max bupa health insurance policy after going through many other insurance policies. The policy provides mecover for in hospital expenses, as well as over for ambulance too. Thanks team

Customer Service
Policy Benefit
Policy Coverage
Premium
Health Insurance
Yesterday

Less Premium wide coverage

I was looking for a health insurance plan online. I landed on policybazaar and there I got many health insurance policies to choose from. I chose to buy the Max bupa health insurance policy and it provides me wide coverage in less premium rates. Thanks policybazaar and team.

Customer Service
Policy Benefit
Policy Coverage
Premium
Health Insurance
Yesterday

Hassle-free renewal

I wanted to renew the existing star health insurance plan which i bought an year ago. So i went to the Policybazaar's website and the procedure of the renewal of the policy was easily completed. I added a few riders also to enhance my policies coverage. Thanks guys

Customer Service
Policy Benefit
Policy Coverage
Premium
Health Insurance
Yesterday

Pre and post hospitalization cover

I was looking for a health insurance policy that could provide me cover for pre and post hospitalization cover and other important ones in affordable rates. I went on policybazaar’s website and scrolled through many health insurance policy and landed on star health insurance policy because it provides me good coverage. Thanks team

Customer Service
Policy Benefit
Policy Coverage
Premium
Health Insurance
Yesterday

Riders available at affordable rates

I am a policyholder of star health insurance. I purchased this policy online from policybazaar a year ago. I wanted to add some riders to enhance the protection of the policy and there were many affordable riders available for me. Thanks team

Customer Service
Policy Benefit
Policy Coverage
Premium
Health Insurance
Yesterday

Less premium

I was looking for a health insurance policy with less monthly premium rates that could provide me good coverage for myself. I bought the star health insurance policy which comes with less premium rates and provides good coverage. Thanks to policybazaar I was able to find the right health insurance policy for myself.

Customer Service
Policy Benefit
Policy Coverage
Premium
Health Insurance
Yesterday

Good coverage

I purchased a health insurance policy online. I purchased the Star health insurance policy from policybazaar. I wanted to purchase a health insurance policy for myself because I live alone out of my hometown. Since medical emergencies come unannounced the star health insurance policy provides me good coverage for all the necessary medical conditions. Thanks team

Customer Service
Policy Benefit
Policy Coverage
Premium

*The information provided on this website/page is only for information sake. Policybazaar does not in any form or manner endorse the information so provided on the website and strives to provide factual and unbiased information to customers to assist in making informed insurance choices.

CIN: U74999HR2014PTC053454 Policybazaar Insurance Brokers Private Limited (formerly known as Policybazaar Insurance Web Aggregator Private Limited)
Policybazaar is currently registered as a Web aggregator by IRDAI. Approval for registration as an Insurance Broker is pending with the IRDAI.
, Registered Office - Plot No.119, Sector - 44, Gurgaon, Haryana - 122001
IRDAI Web aggregator Registration No. 06 Registration Code No. IRDAI/WBA21/15 Valid till 13/07/2021 Insurance is the subject matter of solicitation. Visitors are hereby informed that their information submitted on the website may be shared with insurers. Product information is authentic and solely based on the information received from the Insurer © Copyright 2008-2021 policybazaar.com. All Rights Reserved.