PolicyBazaar

4.6 out of 5 based on 1065 reviews

PolicyBazaar Reviews

Looking for Policybazaar Reviews? Our millions of customers write reviews and give us ratings, based on their experience with us. Those who have purchased insurance policies from us have taken their valuable time to write us testimonials & share their feedback with us, which essentially help other customers make a well-informed decision in future. Read below Policybazaar customer reviews. We are blessed with the most amazing customers who have volunteered to share their reviews and experiences with Policybazaar. We hope to add yours here soon!

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Customer Testimonials

Our Customers are the Centre of Our Universe

Health plan My health insurance policy is from policybazaar. The service is good and people are nice. Many of my friends have also used their service after my recommendation.

Extremely Convenient, and prompt without any hassles at all. My bike insurance hardly took two minutes!! Kudos to the team...overall an excellent experience.

Extremely Convenient, and prompt without any hassles at all. My bike insurance hardly took two minutes!! Kudos to the team...overall an excellent experience.

OUR AWARDS & RECOGNITION

Every award is a reflection of our customers happiness

Over the years, Policybazaar has been recognized for its innovative business model, marketing efforts and customer centricity by various forums. Here is a glimpse of all the awards that we have won

Best Financial Website

IAMAI India Digital Awards : 2013 - 2014

For two years in a row, we have been recognized as the best financial website for making insurance people-friendly.

Customer Value Leadership Award

Customer Value Leadership Award - 2014

Frost & Sullivan awarded us for our best-in-class services to enable customers to choose and buy the right insurance products

Best Mobile App Consumer Finance

GSF Mobile Appies - 2015

Our recently launched mobile app added another feather to our cap by winning the best mobile app award

Best First Time Effective Use of Radio

Exchange4media Golden Mikes Awards – 2015

Our first Radio campaign was a big hit and won an award for the successful and apt use of the medium

Effectiveness in Advertising (Insurance)

DMAi Asia ECHO Awards – 2015

Our advertising campaigns were yet again recognized for their effective use of multi-platform use.

CMO Asia Awards 2015

E-commerce Website of the Year

Best Mobile App

Marketing Professional of the Year (Naveen Kukreja, Group CMO, PolicyBazaar.com)

With E-commerce Website of the Year award, CMO Asia recognized our efforts in making insurance buying an effortless task through an easy-to-navigate website.Our second award in 2015 in the mobile category for Policybazaar mobile app.To round it all, CMO Asia commended our Group CMO Naveen Kukreja for executing award-winning marketing activities.

Marketing Innovation Awards

BAM Award – 2015

Our innovative techniques in the realm of marketing received another boost with the winning of the BAM Awards, 2015.

Iconic IDC Insight Awards 2015

ICONIC IDC Insight Awards 2015 – IDC awarded us in two categories:

Digital Business Leader - [Yashish Dahiya]
Digital Transformation Implementation - [Saurabh Tiwari]

Our Customer Service

Our Exceptional Support Services Make Us A Class Apart
Talk Time Average Daily Talk Time : 2:30 Hrs We spend more time so you can know your policy better
Feedback Post Booking Feedback : Positive We take feedback seriously to constantly improve our services
Number of calls Average Daily Number of Calls : 150 We are always there to take your calls, no matter what time it is

Mapping Our Success

PolicyBazaar Customer Reviews & Ratings

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1- 20 of 12995 Reviews
Health Insurance India
Yesterday

Hassle free payment

I bought a health insurance plan 2 years ago from the website of Policybazaar and since then the payment process for renewal and everything has been very smooth. I really love the online service of Policybazaar. 10 on 10 recommend it.

Customer Service
Policy Benefit
Policy Coverage
Premium
Health Insurance India
Yesterday

Trust worthy

There are so many sites on google with a lot of information about health insurance. I always find it difficult to trust whats on internet but my friend asked me to visit Policybazaar. I can say it is a reliable site as it backs the information with official govt links and notes.

Customer Service
Policy Benefit
Policy Coverage
Premium
Raj
Health Insurance India
Yesterday

Tax rebate

I recently bought a health insurance plan from the website of Policybazaar and since first year I started receiving tax rebates on the premium payment as per section 80C of the Income tax act 1961. Really happy with the plan.

Customer Service
Policy Benefit
Policy Coverage
Premium
Health Insurance India
Yesterday

Easy to buy

My friend suggested me to buy a health insurance plan online from the website of Policybazaar. I am so thankful for his suggestion as the online experience has been really easy and hassle free. Within few clicks I bought my health plan along with the rider customization and everything. I will definitely recommend it to others.

Customer Service
Policy Benefit
Policy Coverage
Premium
Ashok
Health Insurance India
Yesterday

Online Compare is super easy

I was looking for a health insurance policy for my wife on google and I found Policybazaar website. I visited the website and could compare all the health insurance providers on one page. It made my job of finding the right plan easy and I am happy with my health plan.

Customer Service
Policy Benefit
Policy Coverage
Premium
Manoj
Health Insurance India
Yesterday

Affordable Plans

I recently bought a health insurance plan for myself and I am happy with it. I visited Policybazaar website to buy the plan and I found the best plan at affordable price along with some extra benefits. I also got a little discount for making an online purchase. Thank you team.

Customer Service
Policy Benefit
Policy Coverage
Premium
Anil
Health Insurance India
Yesterday

Easy Reimbursements

Last year I bought a health insurance plan from the website of Policybazaar for my family and due to some emergency I had to bear some extra financial expenses. I contacted Policybazaar for assistance and the team helped me with the hospital bills reimbursement. Thanks team.

Customer Service
Policy Benefit
Policy Coverage
Premium
Health Insurance India
Yesterday

Best plan

I was searching for the health insurance plan which would suit my needs and requirements. I visited the website of Policybazaar and came to know about top best plans. I compared and finally customized the plan with add on covers. I am really happy as I got the best plan for myself.

Customer Service
Policy Benefit
Policy Coverage
Premium
Sunil
Health Insurance India
Yesterday

Add on covers

I thought a health insurance plan alone would be enough to provide coverage. But I was wrong and unware of the available rider options. My friend asked me to visit Policybazaar website to customize my plan with the add ons. I bought a rider, it has enhanced my policy and provide extra coverage that too at a nominal price.

Customer Service
Policy Benefit
Policy Coverage
Premium
lic-of-india
Yesterday

Security

After the recommendation of my friend I bought an insurance plan from LIC to protect my family in the event of my unexpected death. I feel secure that my family will at least be financially okay in my absence. It will help them to survive and plan for the future without me.

Customer Service
Policy Benefit
Policy Coverage
Premium
lic-of-india
Yesterday

Amazing benefits

While I was buying LIC child plan from the website of Policybazaar I came across some unique benefits which were only available on the website. For example discount on the plan with extra benefits to provide financial aid during the policy for my child. I bought the plan and I am happy with it.

Customer Service
Policy Benefit
Policy Coverage
Premium
Term
Yesterday

Savoir in pandemic

I think a term insurance plan is a savior in pandemic for the family of the insurer. The pandemic showed us the value of life and finance. The insurance companies have finally started providing term plans. It is a must buy.

Customer Service
Policy Benefit
Policy Coverage
Premium
Term
Yesterday

Pizza priced Premiums

I recently bought a term insurance plan online from the website of Policybazaar. I bought a plan with a huge sum assured and the premiums are very affordable. It is as cheap as a cost of a single pizza. I felt like I can definitely save up one pizza cost per month and pay for a term plan which will offer great benefits in the long run.

Customer Service
Policy Benefit
Policy Coverage
Premium
Motor Insurance
Yesterday

Easy claim service

I recently requested for the claim online as my vehicle got hit by a car. I requested Policybazaar and they connected me with the nearest network garage immediately. After entire inspection, I got my claim easily as it was a very smooth service.

Customer Service
Policy Benefit
Policy Coverage
Premium
Motor Insurance
Yesterday

Rider benefit is amazing

I came across several motor insurance plans on the website of Policybazaar and I am glad to avail rider benefits on purchased base plan. It did not have to pay much to avail additional benefits on my motor insurance policy. Would highly recommend the add-ons to my friend.

Customer Service
Policy Benefit
Policy Coverage
Premium
Motor Insurance
Yesterday

Easy claim settlement

Recently, due to flood my vehicle got damaged and it required a solid repair. I took help from Policybazaar for claim settlement and in no time I got my settlement from my insurer. Thank you team for helping me in such a crucial time.

Customer Service
Policy Benefit
Policy Coverage
Premium
Car Insurance
Yesterday

Did not have to pay agent cost

I feel so relieved that I did not had to pay the agent fees as I applied for the policy online. The online experience has reduced one step of buying the car insurance plan. It also helped me save some money. I would recommend online policy shopping to my friends.

Customer Service
Policy Benefit
Policy Coverage
Premium
Car Insurance
Yesterday

Quick to purchase

I recently bought a car insurance policy for my four wheeler and the online purchase was so quick it saved my time. It was convenient for me to check the policy details online. And the details provided on Policybazaar helped me make an informed decision.

Customer Service
Policy Benefit
Policy Coverage
Premium
Car Insurance
Yesterday

Payment reminders are life savior

Sometimes I get so over worked that I miss payment due dates. But thanks to Policybazaar for their payment reminder service which helps me to make my premium payments on time. Now I do not have to worry about the due dates as I can rely on online reminders by Policybazaar.

Customer Service
Policy Benefit
Policy Coverage
Premium
Third Party Liability Insurance
Yesterday

Hassle free online experience

I was advised by my friends to buy a third party insurance for my vehicle from Policybazaar. And I am glad I got recommendation as my online experience of buying the plan was hassle-free. I was able to make payment easily and the policy turned out pocket-friendly.

Customer Service
Policy Benefit
Policy Coverage
Premium

*The information provided on this website/page is only for information sake. Policybazaar does not in any form or manner endorse the information so provided on the website and strives to provide factual and unbiased information to customers to assist in making informed insurance choices.

Policybazaar Insurance Brokers Private Limited (formerly known as Policybazaar Insurance Web Aggregator Private Limited) | CIN: U74999HR2014PTC053454 , Registered Office - Plot No.119, Sector - 44, Gurgaon, Haryana - 122001
Policybazaar is now registered as a Direct Broker |Registration No. 742, Registration Code No. IRDA/ DB 797/ 19, Valid till 09/06/2024, License category- Direct Broker (Life & General)| Visitors are hereby informed that their information submitted on the website may be shared with insurers.Product information is authentic and solely based on the information received from the insurers. Insurance is the subject matter of solicitation. Visitors are hereby informed that their information submitted on the website may be shared with insurers. © Copyright 2008-2021 policybazaar.com. All Rights Reserved.