PolicyBazaar

4.6 out of 5 based on 1065 reviews

PolicyBazaar Reviews

Looking for Policybazaar Reviews? Our millions of customers write reviews and give us ratings, based on their experience with us. Those who have purchased insurance policies from us have taken their valuable time to write us testimonials & share their feedback with us, which essentially help other customers make a well-informed decision in future. Read below Policybazaar customer reviews. We are blessed with the most amazing customers who have volunteered to share their reviews and experiences with Policybazaar. We hope to add yours here soon!

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Customer Testimonials

Our Customers are the Centre of Our Universe

I have purchased health insurance policy from policybazaar, Good service.

Health plan My health insurance policy is from policybazaar. The service is good and people are nice. Many of my friends have also used their service after my recommendation.

Health plan My health insurance policy is from policybazaar. The service is good and people are nice. Many of my friends have also used their service after my recommendation.

OUR AWARDS & RECOGNITION

Every award is a reflection of our customers happiness

Over the years, Policybazaar has been recognized for its innovative business model, marketing efforts and customer centricity by various forums. Here is a glimpse of all the awards that we have won

Best Financial Website

IAMAI India Digital Awards : 2013 - 2014

For two years in a row, we have been recognized as the best financial website for making insurance people-friendly.

Customer Value Leadership Award

Customer Value Leadership Award - 2014

Frost & Sullivan awarded us for our best-in-class services to enable customers to choose and buy the right insurance products

Best Mobile App Consumer Finance

GSF Mobile Appies - 2015

Our recently launched mobile app added another feather to our cap by winning the best mobile app award

Best First Time Effective Use of Radio

Exchange4media Golden Mikes Awards – 2015

Our first Radio campaign was a big hit and won an award for the successful and apt use of the medium

Effectiveness in Advertising (Insurance)

DMAi Asia ECHO Awards – 2015

Our advertising campaigns were yet again recognized for their effective use of multi-platform use.

CMO Asia Awards 2015

E-commerce Website of the Year

Best Mobile App

Marketing Professional of the Year (Naveen Kukreja, Group CMO, PolicyBazaar.com)

With E-commerce Website of the Year award, CMO Asia recognized our efforts in making insurance buying an effortless task through an easy-to-navigate website.Our second award in 2015 in the mobile category for Policybazaar mobile app.To round it all, CMO Asia commended our Group CMO Naveen Kukreja for executing award-winning marketing activities.

Marketing Innovation Awards

BAM Award – 2015

Our innovative techniques in the realm of marketing received another boost with the winning of the BAM Awards, 2015.

Iconic IDC Insight Awards 2015

ICONIC IDC Insight Awards 2015 – IDC awarded us in two categories:

Digital Business Leader - [Yashish Dahiya]
Digital Transformation Implementation - [Saurabh Tiwari]

Our Customer Service

Our Exceptional Support Services Make Us A Class Apart
Talk Time Average Daily Talk Time : 2:30 Hrs We spend more time so you can know your policy better
Feedback Post Booking Feedback : Positive We take feedback seriously to constantly improve our services
Number of calls Average Daily Number of Calls : 150 We are always there to take your calls, no matter what time it is

Mapping Our Success

PolicyBazaar Customer Reviews & Ratings

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1- 20 of 5798 Reviews
Anurag
Life
Today

Online easily available

I have taken the life insurance policy from policybazaar. I took the policy online via the website of policybazaar. It was very much easy to get the policy. You can get the best life policy with high amount of sum insured. The premium payment of the policy is much less and it is easy to pay. Great work team.

Customer Service
Policy Benefit
Policy Coverage
Premium
Vikas
Life
Today

Good policies and plans

I have bought a life insurance plan from policybazaar. It was my best decision to get the policy. I really got good plans and offers. My life insurance plan has offered me the financial coverage to my family. It is a long term decision which will help my family to survive in the future. Thanks a lot team.

Customer Service
Policy Benefit
Policy Coverage
Premium
Tarun
Third Party Two Wheeler Insurance
Today

Claim is easy to get

I recently got my bike insurance claim from policybazaar and insurance provider. It was easy as I just have to explain everything and they immediately sent my bike to the repair centre near to my home and my bike was repaired in next 3 days. It was a cashless claim. Great work team.

Customer Service
Policy Benefit
Policy Coverage
Premium
Third Party Two Wheeler Insurance
Today

Personal accident cover

I got a third party insurance policy from the website of policybazaar. Along with that I got the personal accident cover. In this the insurance company helps the person who met with an accident and has some kind of disability or the loss of life. His or her family will be compensated. I really like the plan and found it useful.

Customer Service
Policy Benefit
Policy Coverage
Premium
Two Wheeler Insurance
Today

Discounts available

I got my bike insurance done from policybazaar website. I found it quite interesting and easy to get the policy from them. It was an easy task for me to get the policy. I got the discounts too while I opted for the bike insurance policy from them. Thank you so much team for better assistance.

Customer Service
Policy Benefit
Policy Coverage
Premium
Two Wheeler Insurance
Today

Quick policy available

I recently got the bike insurance policy from the website of the policybazaar. It was easy quick and hassle free. I really like it and on immediate basis in next 30 minutes I got the soft copy of my bike insurance on my registered email address. Thank you team for such great assistance.

Customer Service
Policy Benefit
Policy Coverage
Premium
School Bus Insurance
Today

Very cost-efficient

I got my school bus insurance policy from policybazaar. It is great way to get the insurance done from them as they are very much cost-effective in nature. I really find the policybazaar a trustworthy company. I have recommended this policy to my friends and family. Thank you so much team.

Customer Service
Policy Benefit
Policy Coverage
Premium
Commercial Vehicle
Today

Renewable is important

It is really important to renew your commercial vehicle policy. As It is for 1 year and it should be renewed for every year. So, it is very much hassle free to renew your policy online. I renewed my policy from the mobile application of the policybazaar. Quite easy and convenient in nature.

Customer Service
Policy Benefit
Policy Coverage
Premium
Third Party Liability Insurance
Today

Renew your policy online

I got my car insurance policy from policybazaar website last eyar. This year, I have to renew my policy and I have already planned to go with them only. The assistance they provided to me during the last one year is very good and up to the mark. And that’s why I planned to choose them again. Great work team.

Customer Service
Policy Benefit
Policy Coverage
Premium
Car Insurance
Today

Zero paper work

Last year I got the car insurance policy from policybazaar website as recommended by my friend. So, it was much easy and hassle free as I really don’t have to go anywhere and all was done online. Even the documentation was done via online basis. And no paper work was required. I am quite impressed. Thanks team.

Customer Service
Policy Benefit
Policy Coverage
Premium
Pratham
Car Insurance
Today

Man-made disasters

I really like many things about my car insurance policy which I bought from policybazaar and new India assurance. So, my policy plan helps and protects my car from man-made activities. Such as terrorist attack, malicious activities, riots or strikes, burglary and theft etc. It is great that your car plan offers you such great assistance. Thank you so much team.

Customer Service
Policy Benefit
Policy Coverage
Premium
Ginny
Car Insurance
Today

Great claim assistance ratio

One of my friend has taken the car insurance policy from national car insurance and have shared an experience with me. He actually liked the services and also the claim settlement ratio. He told me that the claim settlement ratio of national car insurance is quite good and it has been 90%. So, he chose this company for claim as he don’t want any hurdle or problem should come at time of claim taken. Best services and he is happy.

Customer Service
Policy Benefit
Policy Coverage
Premium
Car Insurance
Today

All time availability

I really like the services from the liberty and the policybazaar as they give proper and accurate assistance to their customer. I availed a car insurance policy and was seeking for a assistance from them which was related to car number change. My car number was incorrect into the same and wanted to change it. I called the customer care at around 9 or 10 pm and they were there to assist me firmly. I am quite happy and within a day my issue was resolved. Thank you so much team.

Customer Service
Policy Benefit
Policy Coverage
Premium
Pakhi
Family Health Plan
Today

Cashless claim assistance

I am really happy with the services of the policybazaar as they always assist me in a very good way. So, I recently got the cashless claim from the insurance company with the help of policybazaar. It was so quick and hassle free. I really don’t have to call the team again and again. Thank you team for such wonderful plan and wonderful services.

Customer Service
Policy Benefit
Policy Coverage
Premium
Kishan
Family Health Plan
Today

Online available

I got the family health plan from policybazaar and it was all done online. It is a great plan which is quite helpful for me and my family. I sent all my documents via online basis and do not have to go anywhere. Also, the very next day medical test was done at my home. Quick and hassle free.

Customer Service
Policy Benefit
Policy Coverage
Premium
Family Health Plan
Today

Low premium and better facilities

I got my family health insurance plan from policybazaar as it was a great suggestion by my family friend. I found various plans and policies under the same and got to know that the premium prices of the health plans are comparatively very much less as to others. A good plan I really like it.

Customer Service
Policy Benefit
Policy Coverage
Premium
Health Insurance
Today

Add on covers

There are many plans and policies available in the website of the policybazaar and I came across the Royal Sundaram. The plan I chose is very nice and it is according to my budget. Also, I had some add on covers which I have taken into my health insurance plan. These health insurance add on covers are really important and has given my health insurance plan a great amount of safety and security and to us also. Thank you to both the team for best services.

Customer Service
Policy Benefit
Policy Coverage
Premium
Yati
Health Insurance
Today

Easy to get cashless claim

It is very much easy to file the cashless claim for your health insurance policy. So, I took the cover for my father and his operation was to be done. I called the customer care team of royal sundaram for the cashless claim and they immediately sent a representative. My work was done and everything was done in a positive manner. We got the cashless claim and my dad’s operation was successful. It was great experience. Thanks team.

Customer Service
Policy Benefit
Policy Coverage
Premium
Kanika
Health Insurance
Today

Free health check-ups

I chose Royal sundaram because they give the best in class services to their customers. I got the health insurance plan for me and my family. And along with that I got the services of free health check-up after 4 claim years. It is nice and you can easily go along with it. I never faced any problem with them and got the best services ever. Great work team thanks a lot.

Customer Service
Policy Benefit
Policy Coverage
Premium
Health Insurance
Today

Best services from the team

I have got a great services and the assistance from the team policybazaar and royal sundaram. I purchased a health insurance plan from them and it was quite easy. I got to know about various things from the customer care team. It’s really good that you can connect with the team at call, messages, social media etc. And they are available for you 24*7. Great services and great work team. Thanks a lot.

Customer Service
Policy Benefit
Policy Coverage
Premium

*The information provided on this website/page is only for information sake. Policybazaar does not in any form or manner endorse the information so provided on the website and strives to provide factual and unbiased information to customers to assist in making informed insurance choices.

CIN: U74900HR2014PTC053454 Policybazaar Insurance Brokers Private Limited (formerly known as Policybazaar Insurance Web Aggregator Private Limited)
Policybazaar is currently registered as a Web aggregator by IRDAI. Approval for registration as an Insurance Broker is pending with the IRDAI.
, Registered Office - Plot No.119, Sector - 44, Gurgaon, Haryana - 122001
IRDAI Web aggregator Registration No. 06 Registration Code No. IRDAI/WBA21/15 Valid till 13/07/2021 Insurance is the subject matter of solicitation. Visitors are hereby informed that their information submitted on the website may be shared with insurers. Product information is authentic and solely based on the information received from the Insurer © Copyright 2008-2020 policybazaar.com. All Rights Reserved.