How Policybazaar Helps With Dedicated Claim Assistance

Mr. Kumar has been working with a Public sector bank in Delhi. During the first wave of COVID-19, Mr. Kumar assessed the rates of deaths happening at that time and decided to buy term plan to protect the financial future of the family and Mrs. Kumar asked to add housewife cover as well, to provide extra protection to their family's future in case of any unforeseen circumstances. He purchased a PNB Met Life Term policy covering him and his Housewife from Policybazaar in July 2020.

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During the 2nd wave of Covid, she turned Covid positive & passed away. Mr. Kumar reached out to Policybazaar for assistance with the claim process. Policybazaar team immediately connected with PNB Met Life and was continuously in touch with Mr. Kumar and followed up till the claim amount got disbursed.

The story of Mr. Kumar not only makes people emotional but also sheds light on the help provided by Policybazaar’s claim assistance team. The company promotes easy claims settlement through its Dedicated Claim Assistance Program (D-CAP), ensuring smooth and quick claim settlements for families. You can contact Policybazaar through the Claim Assistance Helpline at 1800-258-5881, log in to the 'My Account' section on the website, or use the official app to explore the unique features of Policybazaar's Dedicated Claim Assistance. Let us understand the unique features of Policybazaar's Dedicated claim assistance here.

one crore term plan
plus

Term Plans

₹1
Crore

Life Cover

@ Starting from ₹ 16/day+

₹50
LAKH

Life Cover

@ Starting from ₹ 8/day+

₹75
LAKH

Life Cover

@ Starting from ₹ 12/day+

What is Policybazaar’s Claim Assistance? 

Policybazaar’s Dedicated Claim Assistance (D-CAP) ensures a quick and hassle-free settlement of claims for the grieving family/nominee of the policyholder. Policybazaar has assisted and helped settle ₹440 Crores worth of claims settled since April 2022.

Why should you choose Policybazaar’s Dedicated Claims Assistance?

Here are some of the reasons why you should choose Policybazaar's Dedicated Claim Assistance Program (D-CAP):

  • Expert Guidance: Policybazaar’s Dedicated Claims Assistance offers access to experienced professionals who can provide expert guidance throughout the claims process. This ensures that you receive the support and information needed to navigate the complexities of filing a life insurance claim.

  • Efficient Claims Processing: With a focus on efficiency, Policybazaar streamlines the claims process through its Dedicated Claims Assistance. This helps in quicker assessment and settlement, reducing the hassle and time involved in getting your claims processed.

  • Personalized Support: Policybazaar understands that each claim is unique, and their Dedicated Claims Assistance team provides personalized support tailored to your specific situation. The claim expert or insurance advisor will assist with claim filing, documentation, and coordination with the insurance company, on their behalf, for the final processing.

  • Transparent Communication: The Dedicated Claims Assistance ensures clear and open communication channels, keeping you informed at every step of the claims process. This transparency builds trust and confidence in the handling of your insurance claims.

one crore term plan

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₹1 CRORE

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Get an online discount of upto 15%#

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+Standard T&C Applied

How to file Term Insurance Claim with Policybazaar?

To file a new term insurance claim through Policybazaar, follow these simple steps:

Step 1: Visit Policybazaar's official webpage.

Step 2: Click on the 'Claim' dropdown and choose 'File a New Claim.'

Step 3: Select 'Term Insurance' as your insurance type for dedicated online claim assistance with Policybazaar.

Wrapping it up!

Policybazaar's Dedicated Claim Assistance Program (D-CAP) makes sure you are in constant touch with the claim experts who assist you with all insurance-related hardships. They take the time to understand your situation, explain things easily, and provide you with the best advice. The best part is they support you from the beginning to the end, ensuring you receive the claim amount (i.e. the death benefit) without any additional hassle.

FAQs

  • Q: What is the Claim Assistance Card from Policybazaar?

    When you buy a term plan from Policybazaar, you receive a Claim Assistance Card for your nominee. This card contains policy details and your Relationship Manager's contact information, ensuring a smooth claim settlement process when presented during a claim.
  • Q: How can I get 24x7 support from Policybazaar?

    Policybazaar provides 24x7 dedicated claim assistance. Representatives are available to guide and support you throughout the claim process, including intimation, documentation, and processing the term insurance death benefit. The company also offers grief support programs to help your family cope with the loss.
  • Q: What is On-Ground Claims Support from Policybazaar?

    Policybazaar offers on-ground claim support in 85+ cities. Your nominee can settle the claim from home by contacting the dedicated term insurance claim assistance. A representative or claim expert will visit their home, assisting with claim filing, documentation, and coordination with the insurance company.
  • Q: What is a Personal Claim Handler with Policybazaar?

    The policyholder's family gets a dedicated claim handler to facilitate a hassle-free and prompt claim settlement. This handler manages the entire claim settlement process and addresses any issues or questions related to the claim.
  • Q: How does Policybazaar coordinate with insurers in claim settlement?

    Policybazaar's representatives collaborate closely with top insurance companies, simplifying your family's claim settlement process. They guide through complex documentation, assist in form submission, address claim-related questions, and coordinate with the insurer for a swift claim processing experience.
  • Q: How to contact the Policybazaar’s Claim Assistance Helpline?

    You can call Policybazaar's claim assistance helpline at 1800-258-5881.
  • How to calculate the term insurance premium online?

    Ans: You can easily calculate the term insurance premium online by using the term policy calculator online tool
  • What are the benefits of term life insurance?

    Ans: Here are 4 common term life insurance benefits:
    • Low premium rates
    • Tax Benefits
    • Death Benefit
    • Long term coverage
  • What are the benefits of term life insurance?

    Ans: Below mentioned are the key features of a best term life insurance in India:
    • Affordable premium rates
    • Long-tenure life protection
    • Easy to understand and buy
    • Riders availability
    • Whole life protection
    • Tax benefits
  • What are the key features of a best term insurance plan in India?

    Ans: Let's understand what is term plan here. Term insurance offers financial protection for a certain period to the policyholder, thereby, offering a lump sum payout if the policyholder unfortunately passes away during the policy term.

Premium By Age

˜Top plans are based on annualized premium, for bookings made through https://www.policybazaar.com in FY 25.

Policybazaar does not endorse, rate or recommend any particular insurer or insurance product offered by any insurer. This list of plans listed here comprise of insurance products offered by all the insurance partners of Policybazaar. For a complete list of insurers in India refer to the Insurance Regulatory and Development Authority of India website, www.irdai.gov.in

+Rs. 487/month (Rs.16/day) is starting price for a 1 crore term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 38 years of age.

Prices offered by the insurer are as per the approved insurance plans | #All savings and online discounts are provided by insurers as per IRDAI approved insurance plans | Standard Terms and Conditions Apply | **Tax Benefits are subject to changes in tax laws.| Policybazaar Insurance Brokers Private Limited

We will respond in the first instance within 30 minutes of the customers contacting us. 30-minute claim support service is for the purpose of giving reasonable assistance to the policyholder in pursuance of the claim. Settlement of claim (including cashless claim) is the responsibility of the insurer as per policy terms and conditions. The 30-minute claim support is subject to our operations not being impacted by a system failure or force majeure event or for reasons beyond our control. For further details, 24x7 Claims Support Helpline can be reached out at 1800-258-5881

For more details on risk factors, terms and conditions, please read the sales brochure carefully before concluding a sale

Policybazaar Insurance Brokers Private Limited | CIN: U74999HR2014PTC053454 | Registered Office - Plot No.119, Sector - 44, Gurgaon, Haryana – 122001 | Registration No. 742, Valid till 09/06/2027, License category- Composite Broker Visitors are hereby informed that their information submitted on the website may be shared with insurers. Product information is authentic and solely based on the information received from the insurers.

© Copyright 2008-2025 policybazaar.com. All Rights Reserved

+Rs. 820/month is starting price for a 2 crore term life insurance for an (NRI) 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 38 years of age.

+Rs. 1,443/month is starting price for a 5 crore term life insurance for an (NRI) 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 38 years of age.

˜ Policybazaar Promise reflects the guarantee offered by insurers. Price assurance is based on certifications shared by insurers with us.

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