How Does Policybazaar Help You with its Dedicated Assistance for Term Insurance?

Policybazaar offers various benefits to its customers, one of which is its dedicated claim assistance. The company’s dedicated term insurance claim assistance helps the policyholder’s grieving family/nominee get their claim settled in a quick and hassle-free manner in their time of need. Here is how you too can benefit from Policybazaar’s Dedicated term insurance claim assistance.

Let us understand this with an example:

A couple from Delhi, Mr. and Mrs. Agarwal purchased a Max Life Term Insurance at the end of March 2021 to financially secure the future of their 1-year-old daughter at the time. Unfortunately, during the first week of May 2021, Mrs. Agarwal turned Covid positive and passed away. This left Mr. Agarwal and their 1-year-old daughter grief-struck and financially unstable. Mr. Agarwal reached out to Policybazaar’s Claim Assistance Team to get his claim of Rs. 1.5 Crores settled and the company helped Mr. Agarwal with the documentation process, initiated the claim with the insurer, and coordinated with them to get the claim settled as soon as possible. After the disbursement of the claim amount, two senior executives from both companies, Policybazaar and Max Life paid a visit to the grieving husband to convey their deepest condolences.

Benefits of Using Policybazaar’s Dedicated Term Insurance Claim Assistance

1. Claim Assistance Card

   Every time you buy term plan from Policybazaar, the company provides you with a Claim Assistance Card that you can give to your nominee. When presented at the time of filing a claim, this card can help your nominee get their claim settled in a hassle-free manner. The card states your policy name and number along with the life assured’s name, sum assured, and date of birth. The card also has the Relationship Manager’s Details (name, phone number, and email address) for easy access.

2. Personal Claim Handler

   The family of the policyholder will receive a personal claim handler to help them get their claim settled in a timely and hassle-free manner. The personal claim handler will handle all the end-to-end claim settlement processes and help resolve any claim-related issues and queries.

3. Free Counseling

   The company provides grief support programs to help your family cope with the loss of a loved one. 

4. On-ground Claim Support

   Available in 85+ cities, Policybazaar’s on-ground claim support can help your nominee get their claim settled from their homes. All they need to do is contact the company’s dedicated term insurance claim assistance and a representative will be sent to their home. The claim expert will help with the filing of the claim, documentation, and coordination of the claim with the insurance company on their behalf.

5. Step-by-step Claim Update and Free Document Pickup

   The company keeps your family updated on each and every step of the claim process and helps them start the initiation of the claim, all through the processing and settlement processes. This way your family will not have to navigate complicated documentation and the company’s free document pickup facility ensures your family isn’t running rounds of the insurer’s office in their time of grief.

6. Coordination with the Insurer

   Policybazaar’s representatives closely work with the top insurance providers to help make your family’s claim settlement process an easy, hassle-free, and smooth event. The representatives will navigate your family through the difficult-to-understand documents, help fill forms, resolve any claim-related queries, and coordinate with the insurer to get their claims processed as quickly as possible.

7. Walk-in Stores

   The company currently has walk-in stores in over 22 cities across India and plans on expanding to over 100+ cities in the country. You or your family can drop by any of these locations to resolve any issues that may arise, and Policybazaar’s executives will be there to assist.

Documents Required To File Term Insurance Claim Assistance

Here is a list of all the documents required to file term insurance claims online at Policybazaar:

• Completely filled Insurance company’s Claims Form

• Original Policy Documents

• Death Certificate (local municipal authority issued original and attested copy)

• Post-mortem Report (if applicable)

• Medical Records (test reports, admission reports, death or discharge summary)

• Photo of the Nominee

• Nominee’s Valid ID (PAN Card, Adhaar Card, Passport, etc.)

How Can I File a Term Insurance Claim Through Policybazaar?

Here is how you can file a new term insurance claim online through Policybazaar in just a few steps:

• Step 1: Go to Policybazaar’s official webpage

• Step 2: Click on the ‘Claim’ dropdown and select ‘File a New Claim’ 

• Step 3: Select ‘Term Insurance’ as your insurance type and get dedicated claim assistance with Policybazaar online

Note: You can call on the Claim Assistance Helpline at 1800-258-5881 to get dedicated term insurance claim assistance over the phone. You can also reach out at 0124-6384120 for any claim-related queries.