HDFC Life is one of India's leading life insurance providers which is known for offering a wide array of individual & group insurance solutions that meet different life stage requirements of customers. The life insurance product range offered by the company includes Protection, Savings & Investment and Pension plans.
Founded in the year 2000, HDFC Life is a leading insurance company in the country. As per data released on Jun 30th 2018, the organisation had 34 individual & 11 group products in its portfolio. In addition to that, it also had 8 optional rider benefits to meet the demands & needs of its diverse range of customers.
HDFC Life has a wide presence across India with 413 branches & additional distribution touch-points. The several new tie-ups and partnerships made by the company have resulted in 163 bancassurance partners which include MFIs, NBFCs, SFBs, etc. Besides this, the company has also made 26 partnerships within non-traditional ecosystems. All in all, HDFC Life Insurance has a strong base of financial consultants.
HDFC Life Insurance Company is committed to maintaining the highest level of customer service.All the new as well as existing customers of HDFC Life Insurance in Mumbai, who have any query regarding Customer Support, or want to know about the company’s products or want to register a complaint against any of the company’s products or services, can use the toll-free customer care number of the company.
The existing customers of HDFC Life Insurance in Mumbai can contact the customer service team by dialling their toll-free number 1860-267-9999 between 10 AM to 7 PM (All Days).
The interested customers of HDFC Life Insurance in Mumbai can contact the customer service team by dialling their toll-free number 1860-267-9999 between 10 AM to 7 PM (All Days).
NRIs looking forward to buying HDFC Life Insurance in Mumbai can contact the customer service team by dialling their toll-free number +91 89166 53100 between 10 AM to 7 PM (All Days).
The customers of HDFC Life Insurance in Mumbai can also get in touch with the company’s customer care service desk through email.The existing customers of HDFC Life Insurance in Mumbai can contact the customer service team via email at: service[at]hdfclife[dot]com
The interested customers who have any query regarding HDFC Standard Life insurance products of HDFC Life Insurance in Mumbai can contact the customer service team via email at: buyonline[at]hdfclife[dot]in
NRIs looking forward to buying HDFC Life Insurance in Mumbai can contact the company’s customer service team by sending an email at: nriservice[at]hdfclife[dot]com
HDFC Life Customer Service through IVR allows you to get a speedy response for your queries related to your policy. You can simply call the company on its helpline number 1860-267-9999 and avail of the FAQs and the most sought-after policy information and services.
All you need to do is to call the company from your registered contact number with HDFC, choose your preferred language (English or Hindi) and follow the instructions.
Below-enlisted is the list of different information or services that can be availed through IVR:
Receipts of Premium Paid
Details of Units held
Annual premium Statements
Next Premium Due Date
Details of the last 3 premium payments
Details of the nearest branch
Update Contact Number and Email ID
Premium Amount & Payment Frequency
HDFC Life Insurance in Mumbai also provides Missed Call Service through which you can get your policy details by giving the company’s customer service team a missed call.
Through the Missed Call Service, you can access your Premium Amount, Due Date and Fund Value (applicable to ULIPs) in 3 easy steps:
HDFC Life Insurance in Mumbai believes in demonstrating customer centricity in everything they do. In case, you are dissatisfied with the company’s service, they have in place HDFC Life Grievance Support (an internal mechanism) to ensure efficient & effective resolution of the customers’ complaints.
You can contact the company of your concerns through any of the methods given below:
Option 1: You can visit any of the nearest HDFC Life branch. To know more about the nearest branch address & timing in your vicinity, click here: www[dot]hdfclife[dot]com/contact-us/branch-locator
NOTE: Branches dealing with HDFC Life Insurance in Mumbai are closed on all national holidays, Sundays and state-specific public holidays.
Option 2: You can call the company between 10 AM - 7 PM (All Days) on the HDFC Life helpline number at 1860-267-9999 to register your concern.
Option 3: You can write to the company from your registered email ID at service[at]hdfc.com. In case you are not satisfied with the resolution provided, you can also submit the online form.
Option 4: You can write to the company’s Grievance Redressal Officer (GRO) by filling up the online form at the given link:
Please make sure to follow the given instructions while filling in the Grievance Redressal Form:
1) "*" fields are mandatory to be filled.
2) "#" One of the contact details is important to be mentioned.
3) Your name in the form should match the one mentioned in your policy documents.
HDFC Life Insurance Mumbai also provides SMS service for its new as well as NRI customers who wish to know more about HDFC Life insurance products & services.
Interested insurance seekers simply need to send an SMS to a designated number provided by HDFC and they will get the required information.
To use HDFC Life Customer Care SMS Service, please send ‘LIFE’ to 56161 from your registered mobile number.
In case you are looking forward to buying HDFC Life insurance in but are not able to get through to the company’s customer service team on their customer care number, you can also request a callback.
To use this option, please visit the company’s website and go to their ‘Contact Us’ page. Once you are on this page, locate the option of ‘Have Us Call You’ and click on ‘Get A Call Back’.
You will be redirected to a new page where you need to provide details like your name, contact no. and email ID. In addition to, you also need to select the plan (you want to inquire about) from the drop-down menu.
Next, click on the Captcha box and submit the form. This service is only available between 9:00 AM to 9:00 PM IST.
Mumbai is the capital city of the Indian state, Maharashtra. The city is also said to be the financial and commercial capital of the country as it generates a GDP of 6.16%.
Mumbai serves as the economic hub of India because of its contributions to different sectors such as 10% to factory employment, 33% to income tax collections, 25% to industrial outputs, 60% to custom duty collections, 40% to India’s foreign trade, 20% to central excise tax collections and Rs 4,000 crores (USD 560 million) in corporate taxes.
According to the census report published in 2011, Mumbai has a population of approximately 12.4 million; thus, establishing it as the most populous city in India.
Mumbai consists of two different regions: Mumbai Suburban district and Mumbai City district. These regions form two different revenue districts of Maharashtra. The city district region is commonly referred to as the South Mumbai or Island City.
The total area of Mumbai is 603.4 km2 (233 square meters). Of this, the suburban district covers 370 km2 and the island city covers 67.79 km2 (26 square meters). Together, these two regions cover 437.71 km2 (169 square meters) under the administration of Municipal Corporation of Greater Mumbai (MCGM).
The remaining regions belong to different Defence establishments, the Atomic Energy Commission, the Mumbai Port Trust and the Borivali National Park.
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