How to buy safely and avoid the risk of fraud?

You can buy an insurance policy online from Policybazaar only through our website or app

  • All our emails have the format
    “*@policybazaar.com”

  • All our website URL's have the format
    “*.policybazaar.com/*”

In case of any doubt or suspicion regarding fraudulent activity, please reach out to us at feedback@policybazaar.com with the details.

Beware of fraudulent websites and people using Policybazaar's name

How can I identify fraud?

Policybazaar is India’s largest insurance web aggregator with over 100 million registered customers. We take the safety and security of customer information very seriously. We have implemented the ISO/IEC 27001: 2013 standard for all processes supporting the development and delivery of services by Policybazaar.com

Some fraudsters have started misusing Policybazaar's name to mislead customers. The content of the fraudulent messages/calls/websites by these individuals or agencies may include references to - cashbacks, discounts, payment via UPI handles or using the name of insurance companies along with Policybazaar. These messages may be designed to closely resemble or copy/incorporate Policybazaar’s official trademarks including logos, identity and brand colors.

Here are some ways in which the fraudsters may get in touch with you:

  • Fake websites

    These websites may look like our website and may have a very similar URL to ours. Double check the website URL to make sure that you are buying from Policybazaar.comTo report any such cases of fraudulent activity, please reach out to us at feedback@policybazaar.com

  • WhatsApp, Facebook Messenger and/or other social messaging platforms

    Fraudsters may try to send you messages over these familiar messaging platforms claiming to be from Policybazaar.To report any such cases of fraudulent activity, please reach out to us at feedback@policybazaar.com

  • UPI Handles

    Fraudsters claiming to be from Policybazaar may send you their UPI handles to ask for payment. These UPI handles may have the name of our brand in them. Policybazaar DOES NOT ask you for payments via UPI handles To report any such cases of fraudulent activity, please reach out to us at feedback@policybazaar.com

  • Fake Calls or SMS to customers

    Sometimes, customers may receive calls or SMS from unknown numbers. They may ask you to reveal secret and sensitive personal financial information or access credentials such as your bank account numbers, electronic wallet details, credit/debit card information, CVV, PIN or OTP.

    DO NOT share any such sensitive information with anyone.To report any such cases of fraudulent activity, please reach out to us at feedback@policybazaar.com

  • Fake Emails

    Fraudsters may send you fake emails to obtain sensitive information such as usernames, passwords, and credit card details or send you fake emails pretending to sell you products on behalf of Policybazaar.
    Please note that all the emails you receive from Policybazaar have the format 'xyz@policybazaar.com'.
    DO NOT respond to mails from any other email ID. Fake email ID's may look something like: 'xyz@blogspot.policybazaar.com' or 'xyz@policybazzar.com'. To report any such cases of fraudulent activity, please reach out to us at feedback@policybazaar.com

How to buy safely and avoid the risk of fraud?

You can buy an insurance policy online from Policybazaar ONLY through our website or app:

Policybazaar has NOT authorised any third-party sites or its group companies (Paisabazaar, DocPrime) to provide offers on its behalf.

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