Features of HDFC ERGO Cyber Security Insurance
The following are the key highlights of HDFC ERGO Cyber Security Insurance:
- Comprehensive Coverage: The policy offers all-encompassing protection against a wide range of cyber incidents, including identity theft, unauthorised digital transactions, etc.
- Modular Plans: It allows businesses to choose coverage based on their specific business needs.
- Transparent: HDFC ERGO ensures claim settlement with utmost ease and transparency.
- 24/7 Support: The customer support team is available round the clock to provide seamless, hassle-free claim support.Â
HDFC ERGO Cyber Security Insurance Inclusions
HDFC ERGO Cyber Security Insurance is tailored to address the multifaceted nature of cyber threats. Here are the inclusions under the plan:
- First-Party Liability Coverage: The policy protects businesses from direct losses as a result of cyber incidents, including loss from e-theft, e-communication, and e-business interruption, among others.
- Third-Party Liability Coverage: It also takes care of the liabilities your business is likely to face from third parties due to cyber incidents, such as disclosure liability, reputational liability, defence costs, etc.
- Privacy Notification Expenses: The policy also pays for notifying affected customers and providing credit monitoring or similar services.
- Cyber Extortion: Financial losses suffered by your business as ransom or compensation paid to settle cyber extortion are also covered under the policy.
Disclaimer: This is not a complete list. Please read the policy wording carefully for full details on all inclusions.
HDFC ERGO Cyber Security Insurance Exclusions
Here is a list of exclusions under the HDFC ERGO Cyber Security Insurance:
- Previously Known Incidents: HDFC ERGO Cyber Insurance does not cover any event or circumstance that was already known or reported under a prior insurance policy.Â
- Illegal or Fraudulent Acts: Any losses resulting from intentional breaches of law or fraudulent actions committed by your business are not covered under the plan.
- Bodily or Property Harm: The policy does not cover any physical injuries, illness, death, or damage to tangible property.
- Operational Failures: Losses resulting from mechanical breakdowns, wear and tear, electrical problems, or media failures are not included under coverage.
Disclaimer: This is not a complete list. For full details on all exclusions, please refer to the policy wording.Â
HDFC ERGO Cyber Insurance Claim Process
The following are the steps to file a claim:
- Immediate Notification: Inform HDFC ERGO promptly as soon as you discover a cyber incident.
- Documentation: Keep necessary documents, including FIR, bank statements, and any relevant evidence, handy.
- Claim Submission: Complete the claim form available on HDFC ERGO's website and submit it along with supporting documents.
- Assessment and Settlement: HDFC ERGO will assess the claim and, upon approval, process the settlement as per policy terms.