Directors and Officers Liability Insurance

D&O Insurance or Directors and Officers Liability Insurance covers the managers of the organisation from claims arising from decisions & actions taken in their official roles. It reimburses legal, defense costs and monetary damages incurred by directors and officers against claims made by shareholders, employees, regulators, or other third parties.

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What Does Directors and Officers Policy Cover? 

The Directors & Officers Insurance covers the following: 

  • Wrong Decisions or Mistakes: The policy covers claims made against directors and officers for mistakes, wrong advice, or not doing their duty properly.
  • Legal Expenses: It pays for lawyer fees and court costs if a director or officer is taken to court or investigated by a regulator.
  • Settlements and Fines: It covers money that has to be paid as part of a settlement or court decision - up to the policy limit (but not for proven fraud).
  • Regulatory or Shareholder Complaints: The policy covers actions taken by government bodies (like SEBI) or shareholders if they think the company was mismanaged.

What are the Add-Ons Under the Directors and Officers Insurance Policy?

Here are a few common coverages provided under the D&O policy:

  • Emergency Costs: It covers immediate expenses incurred during unexpected crises, such as legal fees and crisis management costs.
  • Crisis Response: This add-on includes support for managing and responding to crises effectively, safeguarding the company's reputation.
  • Mitigation and Avoidance Services: It offers services to help prevent issues and mitigate potential risks.
  • Assets and Liberty Costs: This add-on covers expenses related to protecting personal assets and liberty when directors or officers are sued personally.
  • Kidnap Response: This add-on assists in responding to kidnapping incidents involving directors or officers.
  • New Subsidiaries: When the company establishes a new branch, Directors and Officers Insurance extends coverage to these entities.
  • Employment Practice Liability (EPLI): This extension covers claims related to employment practices, such as wrongful termination, discrimination, and harassment.
  • Cyber Liability Extension: Crucial after the DPDP Act, 2023, which brings strict penalties for data breaches.
  • Crime Coverage: Protects against employee fraud, which is often overlooked by startups and family-run firms.

What Does a Directors & Officers Policy Not Cover?

Here are a few common exclusions under D&O Liability Insurance Coverage: 

  • Dishonest Acts: The policy typically does not cover intentionally dishonest or fraudulent actions by directors or officers.
  • Fines and Penalties: The policy generally excludes fines and penalties imposed by regulatory bodies or authorities.
  • Insured v Insured: Directors and Officers Insurance often excludes claims brought by one insured party against another within the same organisation.
  • Bodily Injury/Property Damage: It usually excludes bodily injury, property damage, and pollution-related claims.
  • Prior and Pending Litigations: Director and Officers liability insurance does not cover claims and lawsuits filed before the policy's retroactive date.
  • Proprietary Information, Trade Secrets, and Intellectual Property: The policy excludes claims related to the misuse or theft of proprietary information, trade secrets, or intellectual property.

Note: Exclusions under the D and O insurance vary from insurer to insurer. To learn about them in detail, refer to the policy wording provided by the insurance company. Additionally, exclusions under the D&O policy are subject to the terms and conditions mentioned in the policy wording/policy copy.

Directors and Officers Liability Insurance: Claim Process

Here are the steps that you will have to follow to raise a claim under the D and O insurance policy:

  1. Claim Intimation: Immediately inform your relationship manager about the incident.
  2. Claim Form Submission: Submit the claim form along with relevant claim-related information, such as notices received from the court.
  3. Claim Registration: Your relationship manager will forward the details to the insurance company to initiate the claim registration process.
  4. Claim Progress: Following registration, the insurance company will provide a List of Requirements (LOR/Required Documents) and, if necessary, assign a Surveyor/Investigator. They will also share contact information for further communication.
  5. Claim Settlement: Once the claim is resolved, either through settlement or court judgment, the insurance company will cover any agreed-upon settlements or judgments up to the policy limits.

Note: Please note that engaging with a lawyer or handling legal documents related to your claim requires prior approval from the insurance company. Deductions and processing will be carried out in accordance with the terms and conditions outlined in the policy.

What Does Directors and Officers Policy Cover? 

There are two primary clauses under the D&O Insurance policy, with the option of selecting a third clause, following which the insured gets coverage:

Side A: Protection for Directors and Officers

This insurance protects individual directors and officers if they're personally sued. It applies when the company can't provide legal protection or doesn't have the permit to do so. There's no cost-sharing, and it covers their assets.


Example: Imagine Shweta, the CEO of a tech company, got accused of improper financial decisions harming stakeholders. The stakeholders personally sued Shweta for her actions.


However, the company's financial situation is shaky, and it can't afford to cover Shweta's legal expenses. In this situation, Side A insurance steps in to protect Shweta. It covers her legal costs entirely, ensuring her personal assets are safe.

Side B: Company Reimbursement

If the company pays legal expenses for its directors and officers who are personally sued, this policy reimburses those costs. It also reimburses if the company pays on behalf of an officer or director to a third party.


Example: Rohan, a Chief Financial Officer (CFO), faces a lawsuit against him on the allegation of financial misconduct. To protect Rohan’s reputation and interests, the company pays his substantial legal fees during the lawsuit. 


Fortunately, the company chose the Side B clause while purchasing Directors and Officers Insurance. This policy reimburses the company for its legal expenses while defending Rohan. It also helped the company recover the costs it paid on Rohan’s behalf, reducing the financial burden on the organization.

Side C: Entity Securities Coverage

Protects the company when a claim is made directly against it for securities litigation claims. Insured individuals can claim against the company itself for wrongful acts in connection with the trading of its securities.


Example: A leading tech company specialising in software development faced securities litigation over allegations of misrepresentation and fraud in its securities trading. As legal costs rose, the company used Side C coverage from its directors and officers policy to file a claim. The policy covered defense costs, settlements, and judgments, easing the financial burden and maintaining stakeholder confidence.

Why is D&O Insurance Required?

The Problem

Leading a company involves making critical decisions that carry significant risks. Directors and officers face constant pressure to steer the organisation toward success while navigating complex legal and regulatory landscapes. However, with this responsibility comes the potential for personal liability.


In today's litigious environment, officers and directors are increasingly vulnerable to lawsuits. These lawsuits often allege wrongful acts such as judgment errors, breach of trust, and negligence.

The Solution

To protect the interests of directors, officers, and the company itself, adopting robust risk management strategies is essential. One crucial aspect of this strategy is the adoption of D&O Insurance. This specialised policy provides financial protection against legal costs, settlements, and judgments from lawsuits against directors and officers.


By investing in Director Liability Insurance, companies demonstrate their commitment to protecting their leadership team and ensuring the continuity of operations.

What are the Common Causes for Lawsuits Against Directors and Officers?

The officers and directors of a company can be sued for:

  • Breach of Duty 
  • Fraud
  • Misleading Statement 
  • Employment Practices Issues
  • Improper workplace conduct such as sexual harassment, failure to promote, etc
  • Regulatory Violations
  • Corporate Governance Issues
  • Conflict of Interest 
  • Negligence 
  • Libel or Slander

Who is Covered under D&O Liability Insurance?

Here is a list of people who can get covered under the Director & Officers liability policy:

  • Company Secretaries: The director and officer insurance includes professionals responsible for handling a company's legal and administrative matters, such as compliance with regulations and record-keeping.
  • Legal Heirs: The policy extends coverage to the legal heirs of directors and officers. It protects them in case of legal claims or disputes.
  • Directors: Directors who serve on a company's board are a key focus of D&O Insurance, as they often face personal liability for their decisions and actions.
  • Employed Lawyers: This Liability Insurance extends coverage to in-house lawyers, safeguarding them as they provide legal counsel to the organisation.
  • Estate Representatives: Representatives handling the affairs of deceased directors or officers can benefit from Officers on Duty Insurance coverage while managing any legal issues.
  • Officers: Officers in managerial or supervisory positions within the company can be protected by insurance, protecting their assets.
  • Spouses: In some cases, the spouses of these officers may also receive coverage, especially when they are involved in the company's affairs or hold positions.

Note: People eligible to get covered under the D&O Insurance policy vary from insurer to insurer. Therefore, talk to your insurance provider to learn about the people covered in detail.

Who can Take Action Against Directors and Officers?

Here is a list of people who can take action against the Directors and Officers of a company:

  • Employees: Employees may file claims if they believe that the Board of Directors have engaged in actions that harm their rights. This may include situations such as workplace discrimination or labour law violations.
  • Competitors: Competitors may sue directors and officers for alleged unfair business practices, antitrust violations, or actions that harm their market position.
  • Suppliers: Suppliers can file claims if directors or officers' decisions negatively impact contracts, agreements, or business relationships with them.
  • Shareholders: Shareholders may take legal action against directors and officers if they believe their decisions have harmed the company's financial well-being or stock value.
  • Customers: Customers can file claims for product defects, false advertising, or unfair business practices.
  • Other Stakeholders: Other stakeholders, including community members, creditors, or business partners, may bring claims if they are adversely affected by the actions or decisions of directors and officers.

Why Buy D&O Insurance Policy from Policybazaar for Business?

  • 365-Day Claim Assistance: Our claim specialists are available 365 days a year to ensure smooth claim settlement.
  • Dedicated Relationship Manager: Enjoy instant support from a manager who meets your needs at every step.
  • Swift Response with Multiple Modes of Communication: Expect quick responses via phone, email, or messages, ensuring efficient and accessible communication.
  • Competitive Quotes: Leveraging our extensive network of insurer partnerships. We offer competitive quotes from top insurers, ensuring you get the most favourable rates without compromising service quality.

D&O Insurance: FAQs

  • Why do small and medium-sized companies in India need a D&O policy?

    Ans: In India's fast-paced business environment, managers make quick decisions that can lead to legal action from regulators, shareholders, employees, and others. A directors and officers liability policy is crucial for protecting the personal net worth of business owners against these legal actions.
  • What factors affect the cost of a D&O policy?

    Ans: The cost of D&O policy varies based on factors such as:
    • Company size
    • Industry
    • Financial position
    • Risk tolerance
    • Claims history
    • Revenue.

    Note: Established businesses typically pay less than newer ones, everything else being equal.

  • What is another name for D&O Insurance?

    Ans: Another name for D&O Insurance is Directors and Officers Liability Insurance.
  • Does the Director liability insurance policy cover penalties and fines?

    Ans: Directors' liability insurance typically does not cover penalties and fines imposed on the insured individuals. It primarily focuses on protecting legal costs and settlements associated with claims arising from wrongful acts in their capacity as directors or officers
  • What is an example of a D&O claim?

    Ans: A typical example of a Directors and Officers (D&O) insurance claim could involve a lawsuit brought by shareholders against a company's executives. For instance, if a company's stock price falls sharply due to decisions made by its board members, shareholders might accuse the directors of mismanagement or breach of fiduciary duties. The Directors and Officers Insurance would then cover legal defense costs and any settlements or judgments.
  • What should I consider when purchasing Directors and Officers Liability Insurance in India?

    Ans: When purchasing Director Insurance in India, consider factors like:
    • Nature of your business
    • Potential risks involved
    • Company's financial position
    • Revenue
    • Claim history
    • Decide whether the policy should cover only individual directors and officers (Side A) or include the company as a whole (Side B and Side C)
    • Determine the appropriate amount of coverage
    • Identify the most significant D&O risks your company faces
  • Does D&O liability insurance provide coverage for illegal personal profits and salary?

    Ans: India's directors and officers liability policy does not cover Illegal personal profits and salary.
  • Do Non-profit Organizations Need a D&O Liability Policy?

    Ans: Yes, non-profit organizations should have a D&O liability policy. Like for-profit companies, non-profits can also face lawsuits accusing their directors and officers of wrongful acts, mismanagement, or breach of fiduciary duty. A D&O policy protects the personal assets of the board members and covers legal expenses and potential settlements or judgments arising from such claims.
  • Is D&O Insurance mandatory in India?

    Ans: D and O policy is not mandatory in India. However, it is highly recommended for private companies. Especially those with boards of directors, as it provides financial protection for directors and officers against liabilities arising from their administrative decisions.
  • Who pays for D&O insurance?

    Ans: The company pays for D&O coverage as part of its risk management strategy. This policy protects directors and officers from personal liability, with the company covering the premiums.
  • What's the difference between E&O and D&O Insurance?

    Ans: Errors and Omissions policy protects professionals and businesses from claims related to professional services rendered or advice provided, covering negligence or errors in performance. On the other hand, the director liability policy shields company directors and officers from personal liability. This covers administrative decisions, actions, and allegations of mismanagement or breaches of duty.

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Disclaimer: Above mentioned insurers are arranged in alphabetical order. Policybazaar.com does not endorse, rate, or recommend any particular insurer or insurance product offered by an insurer.
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Policybazaar for Business - Director Officers Liability Insurance - Customer Reviews
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4.5/5
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4.3 October 30, 2022
Aman Gupta
Assess The Risk And More Secured
I purchased D&O Insurance at policy bazaar and found it easliy accesible. I will surely recommend this as it safeguards the officials of the companies from personal losses resulting from legal action against them. Thanks for this amazing policy which helped me the lot
Madurai
4.5 October 03, 2022
Dinesh
Extensive Coverage
We thoroughly checked all the benefits and features and decided to buy a contractual liability policy from Policybazaar. It provides all the necessary features to safeguard our business against any loss.
Bhuj
4.5 October 02, 2022
Adarsh
Easy To Buy
It was easy to buy insurance from Policybazaar and customer support was also amazing to clear all the doubts. Contractual liability insurance is essential for my business and I could not get a better deal than this.
Chandigarh
4.5 October 01, 2022
Shiv
Easy Plan Comparision
An ideal Contractual Liability Insurance policy purchased to protect our business that we ecounter in our everyday operations. Policybazaar offers a platform to compare multiple plans.
Valsad
4.5 September 30, 2022
Ravish
No Broker And Paper Work
Great experience at Policybazaar. We did not know that buying Contractual Liability Insurance could be that easy. Also there is no broker and paperwork.
Himachal Pradesh
4.8 September 29, 2022
Ashwani
Perfect Insurance Coverage
I purchased Contractual Liability Insurance from Policybazaar and the coverage they provided is perfect to keep my hardware business safe various unforeseen instances.
New Delhi
5 April 10, 2022
Juhi
Legal Cover
I was looking for a directors and officers liability insurance online. I wanted to cover the working officials with a legal coverage in case any of the customer sues them after getting affected by any of their decisions. So it went on to the Policybazaar website where i could get a plan that provides me with legal coverage. Thanks Policybazaar.
Faridabad
4.5 April 07, 2022
Mukesh
Legal Cost Covered
I got the directors and offiers of my organization covered under the directors and officers liability insurance policy. It covers the legal cost in case anyone sues the diector or officer for any decision made.
Kannur
5 April 04, 2022
Punit
Easily Renewed
I purchased DandO insurance plan an year ago and it was about to expire so i went on the Policybazaar and filled my policy number and accessed my account and easily renewed the insurance plan.
Bikaner
4 April 01, 2022
Tarun
Easily Renewed
I purchased a DandO insurance policy online an year ago. It was about to expire so i had to look for a website where i can easily renew it. I went on the Policybazaar website and easily renewed the policy in a matter of seconds. Thank PB
Amritsar

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