How the IPPB Aadhaar Update Service Works
Here is how the India Post Payments Bank Aadhaar update service works:
- Book a Visit: Call customer care at 155299 or 033-22029000, or submit a request on the IPPB website.
- Doorstep Visit: A local postman will visit your home with a mobile device and fingerprint scanner.
- Complete the Process: The postman scans your fingerprint to quickly update your mobile number.
- Pay the Fee: A simple service charge of ₹75 is collected upon completion.
This IPPB Aadhaar update service keeps the process simple, secure, and accessible to all, without the need for physical visits to Aadhaar Seva Kendras.
Steps to Book the IPPB Aadhaar Update Service
Here are the steps if you want to book a request to update your Aadhaar with IPPB:
- Submit Request Online: Visit the IPPB Service Request Portal, select your customer type, and fill out the Aadhaar Mobile Update form.
- Schedule Doorstep Visit: Submit the form and wait for your local postman to visit your address for biometric verification.
- In-Person Option: Alternatively, you can visit a local post office offering Aadhaar update services to complete the process in person.
IPPB Aadhaar Update Doorstep Service
You can update the mobile number linked to your Aadhaar card at home through India Post Payments Bank (IPPB). Local postmen and Gramin Dak Sevaks use smartphones and biometric devices to complete the process, so you do not need to visit an Aadhaar centre.
Services Available at Home:
- Mobile Number Update: Link or update the phone number attached to your Aadhaar card.
- Child Enrollment: Enrol children up to 5 years old for Aadhaar at home.
(Note: Changes to your name, address, date of birth, or adult biometrics still require a visit to an official Aadhaar Seva Kendra.)
Doorstep Service Highlights & Charges:
- Who can use it: Open to everyone (you do not need an IPPB bank account).
- Service Fee: ₹75 total per update request (inclusive of all applicable taxes).
- Doorstep Booking: FREE (no extra delivery or booking charges apply).
- Scheduling: Book your appointment 2 to 10 days in advance (from T+2 to T+10 days).
- Visit Time Slot: Visits are conducted between 11:00 AM and 4:00 PM, depending on slot availability.
How to Book a Doorstep Appointment:
You can request a doorstep appointment by calling either of the IPPB helpline numbers:
Note: Name, address, date of birth, or biometric changes still require a visit to an official Aadhaar Seva Kendra.
Who is Eligible to Use IPPB Aadhaar Update
- Any Aadhaar cardholder (customer or non-customer of IPPB)
- Residents in both urban and rural areas
- Especially useful for those unable to visit Aadhaar centres due to mobility or distance issues
Modes of Aadhaar Update Options Through IPPB Portal
Here’s a quick comparison of what details can be updated via different modes:
| Details to Update |
Aadhaar Seva Kendra |
Online (myAadhaar Portal) |
IPPB Doorstep Service |
| Mobile Number |
Yes |
No |
Yes |
| Address / C/O |
Yes |
Yes |
No |
| Name |
Yes |
No |
No |
| Date of Birth / Gender |
Yes |
No |
No |
| Photo & Biometrics |
Yes |
No |
No |
Note: India Post Payments Bank (IPPB) doorstep banking is currently limited to mobile number updates (and Aadhaar enrollment for children under 5 years old; parents can use Child enrolment lite client service).
Additional Aadhaar Services via IPPB
Currently, the primary focus is on mobile number updates. However, IPPB plans to expand its services to include child enrolment and other Aadhaar-related updates in the near future.
Benefits of Using IPPB for Aadhaar Update
Through India Post Payments Bank (IPPB), local postmen and Gramin Dak Sevaks bring official Aadhaar mobile update services directly to your doorstep. Some more of the benefits are mentioned below:
-
Doorstep Convenience:
Postmen and Gramin Dak Sevaks update your details right at home, saving you a trip to an Aadhaar centre.
-
Wide Accessibility:
Extensive postal network reaches even remote, rural, and unbanked areas.
-
Safe & Secure:
Biometric verification by trusted postal staff ensures completely safe processing.
-
Instant Digital Access:
An updated mobile number helps you easily access government schemes (DBT, ration), verify income tax returns, complete SIM card KYC, and use EPFO or RTO services.
FAQs
-
How can I seed my Aadhaar with an IPPB Account?
You can easily link your Aadhaar card to your India Post Payments Bank (IPPB) account using the IPPB Mobile Banking App to start receiving Direct Benefit Transfer (DBT) government payments.
-
What are the charges for Aadhaar mobile update in IPPB?
The charges for IPPB doorstep service are ₹75, which includes applicable taxes.
-
Do I need to visit an Aadhaar centre for IPPB Aadhaar update?
No, a postman or Gramin Dak Sevak with biometric authentication does the update at your doorstep.
-
Can I update my name or address in Aadhaar through IPPB?
No, IPPB only supports mobile number updates. For name or address changes, visit an Aadhaar Seva Kendra.
-
What is the IPPB App Point?
IPPB App Point is a mobile app that offers digital banking services such as account management, fund transfers, bill payments, and more.
-
How do I start the Aadhaar update process with IPPB?
You can start by visiting the IPPB website and submitting a service request for Aadhaar mobile number update.
-
Is biometric authentication required for IPPB Aadhaar update?
Yes, biometric verification is mandatory to securely complete the Aadhaar mobile number update.