Dear Policybazaar’s valued customer,
This is to bring in your notice that from September 1, thousands of recurring payments could fail as the @paytm UPI handle is discontinued under the new guidelines issued by RBI (Reserve Bank of India).
While Paytm has shifted most services to Axis Bank, HDFC Bank, SBI, and Yes Bank, many autopay mandates worth over ₹1,400 crore annually in insurance premiums, remain on the old handle. This affects all the customers:
1. Who have registered auto-debit through Paytm.
2. Whose auto-debit is registered through any other UPI app like Google Pay, PhonePe or BHIM app as Policybazaar’s UPI handle for auto debit is linked to Paytm.
Even though the Merchant Payments Alliance of India, representing Netflix, Amazon and Policybazaar (along with other digital payment merchants), has urged an automated migration, still to avoid any problems and ensure your policy continuity, please re-register your auto-debit through:
1. The link sent via email/WhatsApp (please verify if the source is genuine, Policybazaar links are sent from official Policybazaar's email ID & WhatsApp number: care@policybazaar.com, +91 85060 13131)
2. If having any doubts on the link, login directly through the Policybazaar mobile app or website (My account page) and register for new auto-debit.
Note that regular premium payments are crucial for policy benefits. Re-registering auto-debit ensures smooth payments. Please take action today to safeguard your policy continuity. Thank you for your support!


Source: https://www.livemint.com/news/autopay-paytm-handles-upi-netflix-npci-reserve-bank-of-india-wallets-fastags-axis-bank-hdfc-sbi-11755075961677.html