SBI Customer Care Number

If you are facing any issues with your SBI savings account, you can contact the SBI helpline directly. State Bank of India (SBI) provides instant support to its customers through toll-free numbers, Yono Mobile App, SBI Quick Missed Call services and other digital channels. For your better understanding, this page holds the essential details regarding SBI customer services that may be required.

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Senior Citizen FD Rates 2025
Guaranteed Return
Guaranteed Returns
Includes Life Cover
Includes Life Cover
Completely Tax Free+
Completely Tax Free+
3 Benefits, 1 Plan
Maximum returns offered by:
7.4%* (Tax-Free)

Guaranteed Plan

(By Insurance companies)
4.6%* (After Tax)

Fixed Deposit

(Offered by Banks)
4.0%*

Savings Account

(Post Office)
Maximum returns Offered by Guaranteed

6.5%**

Fixed Deposits

(by SBI bank)

(5-10 Years)

6.9%***

Public Provident Fund

(other popular options)

(15 Years)

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Registered Consumer
53
Insurance Partners
7.16 Crore
Policies Sold
Get Guaranteed returns up to 7.4%*

Fully Tax-Free, Life Cover Included

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We are rated++
rating
15.8 Crore
Registered Consumer
53
Insurance Partners
7.16 Crore
Policies Sold

SBI Main Customer Care Number

Here are the main customer care numbers of SBI Bank for your convenience.

  • Toll-Free Numbers: 1800 1234, 1800 2100
  • Alternate National Helpline: 1800 11 2211
  • Non-Toll Free : +91-80-26599990
  • Official Support Email: contactcentre@sbi.co.in
  • WhatsApp Services: +91 90226 90226
  • SBI NRI Customer Care - 1800 425 3800 (domestic toll-free number for NRIs calling within India) and +91 80 26599990 (landline helpline for customers calling from overseas)

All Customer Care Numbers of SBI Bank

Below is the table that can help you reach the customer care service of SBI according to your account complaint or query:

Service Category Helpline Number Main Purpose
General Information 1800 1234 / 1800 2100 Balance check, passbook, general queries
Credit Card Customer Care 1860 180 1290 / 1800 180 1290 Regarding Card blocking, bill payment or statement issues
YONO App Support 1800 11 1101 Error in login or technical glitches
Unauthorized Transactions 1800 11 11091930 (Government of India's National Cyber Crime Reporting Helpline) Emergency fraud reporting & card blocking
Pensioners Helpline 1800 11 0009 Pension status & slip queries
NRI Customer Care +91 80 26599990 Dedicated support for international accounts

How to Register an Online Complaint in SBI?

Having an issue in a savings account is stressful and can't be overlooked. Below is the whole process through which you can register your complaint in SBI Bank online.

  • Visit Official Website - At first, visit the official website of SBI CMS Portal.
  • Select options - Then select the ‘customer type’ and fill in your account details.
  • Choose Category - Choose the category for the issues you are facing, like balance check, ATM blockage, technical glitches, and all.
  • Submit the details - After this, submit your details and track the status using the generated Request Tracking Number.

How to Check Balance in SBI?

SBI has a variety of methods to check your account balance in minutes. If you are having trouble checking your balance, the easiest methods are below.

  1. By SMS Method

    • For a quick balance check, type BAL and send on 09223766666 from your registered number.
    • This process will take time, after the bank recognises your account, the balance details will be given in your text sms.
  2. Through Missed Call

    • Give a missed call on this number 09223766666 from your number which is linked to your SBI savings Account.
    • The call will be disconnected automatically, and information will be sent to your text sms through the bank.
  3. By Yono Mobile App

    • Download the official Yono Mobile App of SBI.
    • Log in to it with your MPIN details, and then you can directly check your balance by selecting the ‘balance check’ option.

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FAQs

  • Is SBI customer care available 24/7?

    Yes, SBI customer care is available 24/7, but if you are calling a local branch, then some of the numbers can only be available during the official timing of banks, like Mon to Sat. SBI branches are closed on all Sundays, the 2nd and 4th Saturdays of every month, and public/national holidays.
  • How can I block my SBI debit card instantly?

    To instantly block your SBI debit card, you can directly send a text message to 567676 in the format below:
    BLOCK <last 4 digits of card>
  • What is the WhatsApp number for SBI?

    The WhatsApp number for SBI services is +91 90226 90226. You can directly message ‘Hi’ to start the conversation.
  • What is the SBI customer care number for complaints?

    To lodge an online complaint regarding your SBI accounts, customers can call 1800 1234, 1800 2100, or send an SMS text writing UNHAPPY to 8008 20 20 20 from your registered mobile number.


˜The insurers/plans mentioned are arranged in order of highest to lowest first year premium (sum of individual single premium and individual non-single premium) offered by Policybazaar’s insurer partners offering life insurance investment plans on our platform, as per ‘first year premium of life insurers as at 31.03.2025 report’ published by IRDAI. Policybazaar does not endorse, rate or recommend any particular insurer or insurance product offered by any insurer. For complete list of insurers in India refer to the IRDAI website www.irdai.gov.in
* Applicable for Titanium variant of Max Life Smart Fixed-return Digital (Premium payment of 5 years, Policy term of 10 years) and a healthy male of 18 years old paying Rs. 30,000/- monthly (exclusive of all applicable taxes)
** Fixed deposit rate applicable for 5 year's 1 day to 10 years for investment amount less< 2 Crore ( Not for senior citizens).
*** PPF interest rate applicable for 15 years for investment amount upto 1.5 Lac
+ Trad plans with a premium above 5 lakhs would be taxed as per applicable tax slabs post 31st march 2023
#Discount offered by insurance company
##The Guaranteed Returns are dependent on the policy term and premium term availed along with other variable factors. 7.4% rate of return is for an 18-year-old, healthy male for a policy term of 20 years and a premium term of 10 years with ₹5,00,000 annually installment premium. All plans listed here are from insurance companies’ funds.
++Source - Google Review Rating available on:- http://bit.ly/3J20bXZ
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