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HDFC Life Insurance Customer Care

HDFC Life Insurance is one of the leading private insurance companies that offers a variety of plans fit for people of all backgrounds. The company also provides dedicated customer support to improve the customer’s experience with the company. You can contact the HDFC life insurance customer care online or offline in the following ways.

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Dedicated claim support for family FREE
Policybazaar team will help and support you at the time of claim. A personal claim handler from our team of experts will get in touch with you when your nominee applies for a claim on our website.
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We will make sure you get what is promised by the advisors. We conduct regular monitoring of our calls to make sure you get the best experience.
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The discounts will be valid for the entire policy payment term and is not available if you choose to buy the insurance through offline agents.
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Our advisors are available in more than 55 cities across India and can help you at your doorstep in understanding the plans and in documentation.
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Refund at the click of a button
In case you aren’t happy with your purchase, you can cancel your policy hassle-free at the click of a button. We will help you with the cancellation and refund of your policy.

How to Get in Touch with the HDFC Life Insurance Customer Care?

You can get in touch with HDFC life insurance customer care in the following ways:

  1. Individual Customers

    To buy a new individual HDFC life insurance, customers can contact the following ways:

    • Toll-free Number: 1800-266-9777 

    • Give a Missed Call: 9980970424

    • Email Address: buyonline@hdfclife[dot]in

    • On Whatsapp: +91 8291890569

  2. NRI Customers

    NRI customers who want to buy a new life insurance plan or have queries regarding their existing policy can contact them in the following ways:

    • Call To Buy New Policy: 8916613503

    • For Other NRI Services: 8916694100

    • Email To Buy New Policy: buyonline@hdfclife[dot]in

    • For Other NRI Services: nriservice@hdfclife[dot]com

  3. Existing Policyholders

    Existing policyholders of HDFC term insurance can connect with the HDFC life insurance customer care by:

    • Contact Number: 022-68446530

    • Email Address: service@hdfclife[dot]com

    • Missed Call for Fund Value: 08000006609

    • On Whatsapp: +91 8291890569

  4. Get a Call Back

    Fill in your name, contact number, and type of plan and submit it on the specific section of the company’s website to get information about their Life and Term Insurance Plan.

  5. Reach Out

    You can reach out to the HDFC life insurance customer care by getting in touch at Company Offices or meeting the Relationship Managers.

  6. Branch Locator

    To locate the nearest HDFC life insurance customer care branch from your place, you just need to enter your state and city, and the nearest branch offices will be displayed on the screen.

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Wrapping it Up!

HDFC Life Insurance is a private insurer offering a variety of life insurance plans fit for people of all backgrounds. To make the customer’s experience better, the company offers its 24x7 HDFC life insurance customer care that helps resolve all customer queries in an easy and efficient manner.


  • Q: How can I talk to HDFC Life customer care?

    Ans: You can talk to HDFC life insurance customer care via call, email, WhatsApp, and other offline modes as per your preference.
  • Q: How can I check my HDFC Life policy details?

    Ans: You can check your HDFC life insurance policy status online by visiting the company website and logging into your HDFC life insurance customer service portal.
  • Q: How can I talk to HDFC Life customer care email?

    Ans: You can talk with HDFC life insurance customer care via email at the following addresses: buyonline@hdfclife[dot]in or service@hdfclife[dot]com.
  • Q: How to claim HDFC Life policy?

    Ans: You can claim your HDFC life insurance policy online or offline as per your convenience. All you need to do is fill out the company’s claims form, submit all the required documents, and verify all the nominee details. Then, upon successful completion and verification of the claim, the benefit amount will be paid out.

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