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HDFC Life Insurance Customer Care

HDFC Life Insurance is one of the leading private insurance companies offering a wide range of plans for people of all backgrounds. The company also provides dedicated customer support to improve the customer’s experience with the company. You can contact HDFC Life Insurance customer care online or offline in the following ways. 

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Policybazaar team will help and support you at the time of claim. A personal claim handler from our team of experts will get in touch with you when your nominee applies for a claim on our website.
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The discounts will be valid for the entire policy payment term and is not available if you choose to buy the insurance through offline agents.
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In case you aren’t happy with your purchase, you can cancel your policy hassle-free at the click of a button. We will help you with the cancellation and refund of your policy.

How to Get in Touch with the HDFC Life Insurance Customer Care?

You can get in touch with the customer care of HDFC Life Insurance in the following ways:

HDFC Life Insurance Customer Care - Call
If you are an existing life or term insurance policyholder, you can call at 022-68446530 (Mon-Sat 10 am to 7 pm IST).
NRI customers can call at 89166 94100 (Mon-Sat 10 am to 7 pm IST)*You need not add any country code, e.g. +91 or 00

HDFC Life Insurance Customer Care - WhatsApp
To receive assistance on WhatsApp regarding your life insurance policy, text “Hi” to 8291 890 569.

HDFC Life Insurance Customer Care - Email
To receive help regarding any service-related query, mail us at service@hdfclife[dot]com.
NRIs can mail at nriservice@hdfclife[dot]com. 


Additionally, you can also contact Policybazaar’s Insurance Advisor to receive help regarding your HDFC term insurance or life insurance policy or avail Policybazaar’s Dedicated Claim Assistance Program to solve your doubts and queries.

one crore term plan
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Term Plans

₹1
Crore

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@ Starting from ₹ 16/day+

₹50
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Life Cover

@ Starting from ₹ 8/day+

₹75
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Life Cover

@ Starting from ₹ 12/day+

What is the Importance of HDFC Life Insurance Customer Care?

Here are the importance of HDFC Life Insurance Customer Care:

  • Guidance and Assistance: HDFC Life Insurance Customer Care provides help and support to policyholders regarding queries, complaints, or assistance with policy-related matters. Moreover, they offer guidance on policy features, benefits, premiums, and claims processes.

  • Accessibility: They ensure easy access through various channels like phone, email, chat, and in-person visits to branches. Further, they aim to resolve issues promptly, ensuring customer satisfaction and trust in the company.

  • Keeping You Updated: They inform policyholders about policy changes, renewal reminders, and new products or services.

  • Welcomes Feedback: HDFC Life Insurance Customer Care welcomes feedback from the policyholder and their nominees to effectively improve services and address customer concerns.

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Wrapping it Up!

HDFC Life Insurance is a well-known insurer offering various life insurance plans for people of all backgrounds. To improve the customer’s experience, the company offers its 24x7 HDFC life insurance customer care that helps resolve all customer queries easily and efficiently.

FAQs

  • Q: How can I contact HDFC Life Insurance Customer Care?

    Ans: You can reach HDFC Life Insurance Customer Care through calls, WhatsApp, or email. You can also visit their offices and branches if you want to contact them in person.
  • Q: What is the contact number for the Customer Care of HDFC Life Insurance?

    Ans: Existing HDFC Life Insurance policyholders can call 022-68446530 (Mon-Sat 10 am to 7 pm IST), while NRI customers can call +91-8916694100 (Mon-Sat 10 am to 7 pm IST).
  • Q: How can I connect on WhatsApp for assistance?

    Ans: You can contact HDFC Life Insurance over WhatsApp by sending "Hi" to +91 8291 890 569 on WhatsApp chat.
  • Q: What is the email address for HDFC Life Insurance Customer Care?

    Ans: For service-related queries, email service@hdfclife[dot]com, and for NRIs, email nriservice@hdfclife[dot]com.
  • Q: Can I seek help from Policybazaar regarding HDFC Life Insurance?

    Ans: Yes, you can contact Policybazaar's Insurance Advisor or avail of their Dedicated Claim Assistance Program for assistance with HDFC term or life insurance policies.
  • Q: What are the benefits of HDFC Life Insurance Login?

    Ans: The benefits of HDFC Life Insurance Login are:
    • Easy Premium Payments: Pay your insurance premiums online hassle-free using HDFC Life Insurance Login, whether through bank transfers, cards, or digital wallets.
    • Simple Profile Updates: Update your personal information like contact details and address easily without paperwork or long queues, anytime you need.
    • Quick Access to Documents: Retrieve your policy documents instantly through HDFC Life Insurance Login, whether you're at home or on the move.
    • Downloadable Receipts: Easily download your premium receipts for tax purposes, making your tax filing process smoother.
    • Efficient Claims Handling: Manage your insurance claims efficiently by filing and tracking them online, eliminating the need for multiple office visits.
  • How to calculate the term insurance premium online?

    Ans: You can easily calculate the term insurance premium online by using the term insurance premium calculator online tool
  • What are the benefits of term life insurance?

    Ans: Here are 4 common term insurance benefits:
    • Low premium rates
    • Tax Benefits
    • Death Benefit
    • Long term coverage
  • What is term life insurance?

    Ans: Let's understand what is term life insurance here. Term insurance offers financial protection for a certain period to the policyholder, thereby, offering a lump sum payout if the policyholder unfortunately passes away during the policy term.
  • What are the key features of a best term insurance plan in India?

    Ans: Below mentioned are the key features of a best term life insurance in India:
    • Affordable premium rates
    • Long-tenure life protection
    • Easy to understand and buy
    • Riders availability
    • Whole life protection
    • Tax benefits
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