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HDFC Life Insurance Customer Care

HDFC Life Insurance Company Ltd. is considered as the most trusted insurance provider in India. They are known to provide insurance policies that cover every facet of life and also help the customer after they get a policy sold. They provide a number of ways for the customer to contact them including over the telephone, email via chat, or by physically visiting and speaking to someone face to face at their branch. Using any of these HDFC Life Insurance Customer Care methods, customers can check their policy information, pay the premium, or even make a claim.

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7.7 Crore Policies Sold
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How to Get in Touch with the HDFC Life Insurance Customer Care?

HDFC offers several ways for customers to reach them. Digital chat support and WhatsApp chat support are available 24x7, but there is no such HDFC Life Insurance customer care number 24x7 service. The ways to reach the customer care of HDFC Life Insurance are given below:

HDFC Life Insurance Customer Care Toll Free Number - Call

If you are an existing life or term insurance policyholder, you can call at 022-68446530 (Mon-Sat 10 am to 7 pm IST).
NRI customers can call at 89166 94100 (Mon-Sat 10 am to 7 pm IST)*You need not add any country code, e.g. +91 or 00

HDFC Life Insurance Customer Care - WhatsApp

To receive assistance on WhatsApp regarding your life insurance policy, text “Hi” to 8291 890 569.

HDFC Life Insurance Customer Care - Email

To receive help regarding any service-related query, mail us at service@hdfclife[dot]com.
NRIs can mail at nriservice@hdfclife[dot]com.
Additionally, you can also contact Policybazaar’s Insurance Advisor to receive help regarding your HDFC term insurance or life insurance policy or avail Policybazaar’s Dedicated Claim Assistance Program to solve your doubts and queries.

HDFC Life Customer Care SMS Service

You can avail the SMS service to get information about HDFC Life Insurance plans by sending a message with the word “LIFE” to 56161 from your mobile. It is a way to ask for information from HDFC Life without having to dial the HDFC Life Insurance Customer Care Number.

HDFC Life Customer Care Call Back Facility

If you are unable to reach the HDFC Life Customer Service Helpline, you can request a callback via the insurer's website. Go to the 'Contact Us' page on the website, click on 'Get a Call Back' under 'Have Us Call You' and fill in your details and preferred plan. It operates from 9 AM to 9 PM IST.

HDFC Life Virtual Assistant: Etty

Etty is the virtual assistant of HDFC Life which helps its customers in resolving their questions related to their policies via the website and WhatsApp. Using Etty, customers can view their policy details, make payments, download invoices and track their claims without having to contact the HDFC Life Insurance Helpline.

HDFC Life Branch Facility

In case you wish to address your queries in person with the insurance advisor, then you can visit the nearest HDFC Life Insurance branch. You can use the branch locator to find the HDFC Life Insurance office near me.

one crore term plan
plus

Term Plans

₹1
Crore

Life Cover

@ Starting from ₹ 13/day+

₹50
LAKH

Life Cover

@ Starting from ₹ 8/day+

₹75
LAKH

Life Cover

@ Starting from ₹ 12/day+

What is the Importance of HDFC Life Insurance Customer Care?

HDFC Life Insurance Customer Care provides policy management solutions, solves queries and issues faced by the policyholders and assists them where necessary. Some of the advantages are as follows:

Policy Information and Guidance: HDFC Policy Customer Care provides information about the features, benefits of the policy, premiums, coverages, and claim process of the insurance policy.

Quick Resolution of Queries: The Customer Service HDFC Life team helps in resolving policy queries, complaints, payment and other service issues.

Easy Access To Assistance: You can easily connect with the insurer using the HDFC Life Customer Service Number, Email, Online Chat or Branch.

Claim Assistance: The HDFC Life Insurance Helpline assists the nominees or policyholders in claim process, claim requirements and documentation.

Policy Management: The Customer Care HDFC Life Insurance assists in receiving information about policy modification, premium due date, renewal process and services offered.

HDFC Life Branch Locator

If you are looking for an HDFC Life Insurance office near me and wish to speak to someone face-to-face, the branch locator on HDFC Life’s website makes it easy to track down the nearest office. Head to the Contact Us page, type in your city or PIN code, and you’ll get the address, phone details and working hours of nearby branches. It’s handy when you want to drop off documents, sort out a policy query or book a quick appointment at a local centre.

one crore term plan

Secure Your Family Future Today

₹1 CRORE

Term Plan Starting @

Get an online discount of upto 15%#

Compare 40+ plans from 15 Insurers

+Standard T&C Applied

Wrapping it Up!

HDFC Life Insurance is a well-known insurer offering various life insurance plans for people of all backgrounds. To improve the customer’s experience, the company offers its 24x7 HDFC Life Insurance customer care that helps resolve all customer queries easily and efficiently.

FAQs

  • Q: How can I best get in touch with HDFC Life Insurance Customer Care?

    Ans: There are several ways you can reach HDFC Life Insurance Customer Care including customer care number, email, WhatsApp, and online services. You can even search for the HDFC Life Insurance office near me to visit the nearest branch and address your queries related to policies, premium payments, or claims in-person.
  • Q: How can I get in touch with HDFC customer service at any time of day or night?

    Ans: The HDFC Life Customer Care telephone assistance is operational from 10:00 am to 7:00 pm from Monday to Saturday Indian Standard Time. HDFC Life Policyholders can call 022-68446530, whereas NRI Customers can dial +91-8916694100. So basically there is no HDFC Life Insurance customer care number 24x7 service. In case you need assistance at odd hours, you can make use of digital services provided by the insurer.
  • Q: How do I get help on WhatsApp?

    Ans: The HDFC Life Insurance Customer Care may also be contacted by messaging WhatsApp with the word "Hi" on +91 8291 890 569. Along with this, HDFC Life Insurance policies’ related assistance and digital services can be availed through this service without contacting the HDFC Life Insurance Helpline
  • Q: What is the email address for HDFC Life Insurance Customer Service?

    Ans: To contact HDFC Life Insurance Customer Service with servicing queries, you can mail them at service@hdfclife.com. For NRI Customers, their email ID is nriservice@hdfclife.com.
  • Q: Can Policybazaar help me with my HDFC Life Insurance?

    Ans: Yes, Policybazaar can be able to assist with HDFC term or life insurance policies via its Insurance Advisor or the Dedicated Claim Assistance Program.
  • Q: How to find a HDFC Life Insurance office near me?

    Ans: Use the branch locator to find the HDFC Life Insurance office near me and address your problems in-person with the insurance advisor. You can find the branch locator on HDFC Life’s official website.
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˜The insurers/plans mentioned are arranged in order of highest to lowest Sum Assured(SA) offered by Policybazaar’s insurer partners offering term insurance plans on our platform, as per ‘first year premium of life insurers as at 31.03.2025 report’ published by IRDAI.

Policybazaar Insurance Brokers Private Limited does not endorse, rate or recommend any particular insurer or insurance product offered by any insurer. For complete list of insurers in India refer to the IRDAI website www.irdai.gov.in

+On the basis of your profile

+Rs. 410/month is starting price for a 1 crore term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age, rounded off to nearest 10

+Rs. 410/month (Rs.14/day) is starting price for a 1 crore term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age rounded off to nearest 10

+Rs. 245 is starting price for a 50 lakhs term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

+Rs. 8/day is starting price for a 50 lakhs term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age, rounded off to nearest 10

+Rs. 15/day is starting price for a 75 lakhs term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age, rounded off to nearest 10

+Rs. 504/month is starting price for a 1.5 crore term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

+Rs. 494/month is starting price for a 2 crore term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

+Rs. 636/month is starting price for a 3 crore term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

+Rs. 918/month is starting price for a 5 crore term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

+Rs. 1,286/month is starting price for a 7 crore term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

+Rs. 453/month is starting price for a 1 crore term life insurance for an (NRI) 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

+Rs.582/month is starting price for a 2 crore term life insurance for an (NRI) 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

+Rs. 786/month is starting price for a 3 crore term life insurance for an (NRI) 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

+Rs. 1,374/month is starting price for a 5 crore term life insurance for an (NRI) 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

+Rs. 1,592/month is starting price for a 7 crore term life insurance for an (NRI) 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

+Rs. 525/month is the starting price for a 1 crore term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 68 years of age.

+Rs. 668/month is starting price for a 2 crore term life insurance for an 25 year-old male, non-smoker, with no pre-existing diseases, cover upto 45 years of age.

+Rs. 1,200/month is starting price for a 2 crore term life insurance for an 35 year-old male, non-smoker, with no pre-existing diseases, cover upto 55 years of age.

+Rs. 410/month is starting price for a 1 crore term life insurance for an 18 year-old Female, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

+Rs. 577/month is starting price for a 1 crore term life insurance for an 18 year-old Male, self employed, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

*The full refund of premium is available on availing the one-time option of refund of premium. Total premium paid for policy (paid for add-ons) will be the special exit value, payable on availing the one-time option of refund of premium if you wish to completely exit the policy.

+Rs. ₹361/month is the starting price for a ₹1 crore loan cover with an 8% interest rate for an 18-year-old male, non-smoker, with no pre-existing diseases, loan tenure up to 20 years, rounded off to the nearest 10

Prices offered by the insurer are as per the approved insurance plans | #All savings and online discounts are provided by insurers as per IRDAI approved insurance plans | Standard Terms and Conditions Apply | **Tax Benefits are subject to changes in tax laws.| Policybazaar Insurance Brokers Private Limited

We will respond in the first instance within 30 minutes of the customers contacting us. 30-minute claim support service is for the purpose of giving reasonable assistance to the policyholder in pursuance of the claim. Settlement of claim (including cashless claim) is the responsibility of the insurer as per policy terms and conditions. The 30-minute claim support is subject to our operations not being impacted by a system failure or force majeure event or for reasons beyond our control. For further details, 24x7 Claims Support Helpline can be reached out at 1800-258-5881

For more details on risk factors, terms and conditions, please read the sales brochure carefully before concluding a sale

Policybazaar Insurance Brokers Private Limited | CIN: U74999HR2014PTC053454 | Registered Office - Plot No.119, Sector - 44, Gurgaon, Haryana – 122001 | Registration No. 742, Valid till 09/06/2027, License category- Composite Broker Visitors are hereby informed that their information submitted on the website may be shared with insurers. Product information is authentic and solely based on the information received from the insurers.

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˜ Policybazaar Promise reflects the guarantee offered by insurers. Price assurance is based on certifications shared by insurers with us.

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