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Exide Life Insurance Policy Status

Regular checking of the policy status is essential to avoid the policy's vital aspects like the due date or premium amounts. To avail all the benefits of the policy, knowing the status is of utmost importance. Enter the correct details and access the status easily online. In case of wrong details, the account gets locked.

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There are two ways to check the Exide Life Insurance policy status online. The first one is by visiting the official website, and the other one is downloading the ‘My Connect’ app. In both cases, customers need to log in to check the status.

Here are the steps to follow to find the policy status:

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Existing Customers

Step 1: In the case of existing customers, get on the official website of Exide Life. On the home page, the ‘login’ icon is present. Click on it to proceed with the login process.

Step 2: Another page will open. On this page, there is a space to enter ‘Username’. Enter the correct username and click on the ‘Submit button. Enter the password in the respective field and log in to the account.

While entering the username and password, often insured enter the wrong credential as they may forget the details. In that situation, Exide Life allows you to reset the details and log in again. Here are the steps to reset the details:

Customer forgets Login ID

Whenever you forget the username or login ID, then you need to follow these steps to retrieve the username:

Step 1: You must visit the Exide Life official website and click on ‘login’ in the self-service section. When the separate page opens, there is a button ‘Forgot Login ID’. Click on that.

Step 2: Now, another page will open. There enter the insurer's policy number and birth date and click on the ‘Submit button.

Step 3: Upon submitting, the registered mobile number or email address gets the login credentials.

Customer forgets Login Password

Step 1: Without entering a valid password, log in to the account is impossible. So, enter the official website and again click on ‘login’. On the other page, click on the ‘Forgot Password’ button.

Step 2: Again a separate page opens. Now, either enter the policy number or login ID along with the date of birth.

Step 3: Click on ‘Submit’, and now another page opens that asks to create a new password.

Step 4: Enter a new password and confirm again to validate it as the password for the upcoming login process.

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New Customers

Step 1: New customers have to enter the Exide Life official website from their device.

Step 2: On the self-service box, the ‘login’ icon is present. Click on it.

Step 3: A new page will open; fill in the details like registered mobile number or policy number and birth date to get started.

Step 4: Upon entering the details, click on Generate OTP. You will receive OTP on the registered number. Enter the OTP and submit.

Step 5: Now, another page opens that asks you to create a username and password. Input these details and remember them for login into the account in future.

How to Check the Exide Life Insurance Policy Status on Policybazaar?

The policyholders will have to follow the steps mentioned below to check their Exide Life Insurance Policy Status on Policybazaar:

Step 1: Visit the official website of Policybazaar Brokers Private Limited. On the top right, click on the ‘Sign in’ tab.

Step 2: Enter your registered phone number and the OTP received on the same.

Step 3: You will be redirected to the dashboard. Choose the policy tab, here you can check the status of all the insurance policies you have.

How to Check Policy Status Offline?

There will always be some policyholders who can’t follow the above methods for checking the status. In that situation, they can visit the branch in person and interact with the advisors and get the status of the policy. Branch officers assist them in finding out the required status. In case of manual visit, always carry policy documents and valid ID proof.

Other Modes to check the Exide Life Insurance Policy Status

Here is a rundown of the other modes to check the policy status of Exide Life Insurance Policies:

1. Virtual Assistant

The virtual assistant of Exide Life is a chatbot. Basically, it is designed to assist you with various services. It is present on the official page itself. On clicking on the ELI- virtual assistant, you can find these options: I am new to Exide Life; I am an existing customer, Exide Life advisor, contact us and change the preferred language. Select an option as per your requirements and send the message. An existing customer can easily check the Exide Life policy Status using a virtual assistant.

2. Toll-free numbers

A new customer who wants to buy a policy online can contact the advisors using toll-free number 1800419080. At the same time, existing customers can call 18004198228 for availing of policy servicing facilities.

3. Email

From the ‘Write to Us’ section, enter the ‘Contact us page. Email the company directly on websales[at]exidelife[dot]in if you are not an existing customer. Write in from the registered email address in case of an existing customer.

Check Also: Max Life Insurance Policy Status

Advantages of Checking Exide Life Insurance Policy Status?

At any time of the day, a policyholder can check the status of their policy online. They can have a clear view of all the essential details like whether the policy is active or not, premium dates bonus amount and any other information. Here is some essential information that Exide Life Insurance Policy Status contains:

  • A premium of the policy

  • Due date of the premium

  • Grace period for the payment of the premium for that policy

  • Comparing policies in case of multiple policies

  • Check the performance

  • Know the renewal date

About Exide Life Insurance

Exide Life Insurance Company is a Bengaluru based insurance company that started operations in 2001-02. Exide Industries limited completely owns the insurance company. Exide is the largest electric storage battery manufacturing company. It manages assets of more than Rs. 15,795 Crores. In the financial year 2019-20, it received a premium of more than Rs.3, 220 Crores. The main focus of the company is on long term plan protection solutions and saving plans.

Exide Life Insurance Company Limited, headquartered in Bengaluru, serves more than 15 Lakh customers with its insurance products distributed through multiple agencies. Over 45000 advisors associated with more than 200 companies worldwide make purchasing, settlement of claims and checking the status convenient.

Note: It is suggested to calculate the term plan premium on the term policy calculator online tool by Policybazaar before buying.


  • Will you need to pay for checking Exide Life Insurance policy status online?

    A1. No, there is no charge for checking policy status online.  

  • Does the online platform provide information about all the policies?

    A2. Yes, you can get information about all the policies if you have the correct policy credentials.

  • Does an online account with Exide Life essential to check the policy status online?

    A3. Yes, an account with Exide Life is essential to check policy status online. You don’t need to have an account in case you opt for other modes of checking status.

  • What are the details essential to login into the Exide life Insurance account to check status?

    A4. You need to have your policy number, date of birth and login credentials ready to check the policy status.

  • Where can you find the login credentials of an Exide life Insurance policy account?

    A5. You receive a policy number at the time of purchase; using this, you can register and generate login credentials.

  • At what time you can check Exide Life Insurance Policy status online?

    A6. You can check the status online 24 X7.

  • What is the customer ID?

    A7. It is a number provided to you along with other policy documents upon purchase of an Exide Life Insurance policy.

  • Can I reset my password?

    A8. Yes, you can reset the Exide Life Insurance policy account's password by either entering a policy number or generating an OTP on the registered mobile number.

  • Can I find out the maturity date of the Exide Life Insurance policy online?

    A9. Yes, you can log in to your account with Exide life to find out the policy's maturity date.

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