How to Change Name in NPS Account Online?

Updating your name in a National Pension Scheme (NPS) account requires Form S2 along with valid supporting documents. The request can be initiated online but is processed only after verification by the CRA and the concerned POP/Nodal Office.

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How to Update the NPS Master Details?

The Central Recordkeeping Agency (CRA) processes requests to update your NPS master details. To change your name, address, email ID, mobile number, nominee, or bank account details, you need to submit Form S2. It is the official form for updating your NPS records.

Several subscriber details can be updated online through the CRA portal, subject to the applicable authentication requirements. However, changes to your name require document verification through the prescribed CRA and POP/Nodal Office process. This helps keep your NPS records accurate.

What is the S2 Form in NPS?

The S2 Form is the official request form used by National Pension Scheme (NPS) subscribers to update or correct their account details. It allows you to modify personal information such as your name, contact details, address, bank account information, and nominee details.

The form is also used to request the reissue of your IPIN (Internet Personal Identification Number), TPIN (Telephone Personal Identification Number), or PRAN (Permanent Retirement Account Number) card if they are lost, damaged, or needs to be replaced.

Depending on the type of request, you must complete the relevant section of the form and submit the required supporting documents for verification by the concerned CRA and POP/Nodal Office, as applicable.

What are the NPS Form S2 Components?

The NPS Form S2 is the primary form used for updating master data and includes several sections. Here is a breakdown to help you understand when to use each part.

  • Section A - Personal Details: For updates related to your name, parent details, contact information, mobile number, email, and bank details.
  • Section B – Nominee Details: Add, modify or update up to three nominees and allocate or update their details here, including specifying the percentage share of the corpus in your existing NPS Tier 1 and Tier 2 accounts.
  • Section C – Reissue of IPIN and TPIN: Request for a new internet or telephone PIN.
  • Section D – Reissue of Permanent Retirement Account Number (PRAN): Request a new PRAN card with a valid reason.

Ensure that the relevant section is correctly filled to avoid processing delays.

Key Details on Name Change in NPS

Although the CRA portal allows online initiation of many profile updates, subscriber name changes cannot be completed instantly through self-service options.

To change your name in an NPS account:

  • You must fill Section A of Form S2
  • Attach valid identity proof reflecting the correct name
  • Submit the request through your registered POP-SP or the concerned Nodal Office, as applicable.

The request is processed after verification of the supporting documents by the concerned CRA and POP/Nodal Office, as applicable.

Changes You Can Make Online Through the CRA Portal

Once logged into your NPS account, you can update the following details online:

  1. Permanent and Communication Address

    • Go to 'Update Details' → 'Update Aadhaar / Address Details'
    • Modify the address and submit
    • Complete OTP-based Aadhaar authentication
  2. Scheme Preference

    • Navigate to 'Transact Online' → 'Change Scheme Preference'
    • Select Tier 1 or Tier 2
    • Choose your investment option:
      Auto: Aggressive / Moderate / Conservative
      Active: Define your Equity, Debt, and Government Security ratio.
  3. Email and Mobile Number

    • Click 'Update Contact Details.'
    • Enter or modify your email ID and mobile number
    • Authorise changes via OTP
    • You'll receive a confirmation via SMS and email
  4. Resetting IPIN

    • Select 'Resetting of PIN' under 'Value Added Services.'
    • Enter the required details and verify via OTP
    • If no mobile number is registered, the Nodal Office authorises the request.

    Alternative method through the eNPS portal:

    • Click 'Forgot Password' on the homepage
    • Choose 'Instant Reset PIN.'
    • Enter DOB or PRAN
    • Set a new password
    • Verify with OTP and submit
  5. Aadhaar Update

    • Select 'update Adhaar / Address Details
    • Enter your Aadhaar number
    • Authenticate using OTP from UIDAI
    • Upon successful verification, Adhaar gets linked to your PRAN
  6. Nomination

    • Visit the 'Demographics Changes' section and click on 'Update Personal Details.'
    • Choose 'Add or Update Nominee Details.'
    • Select account type and update nominee information
    • Finalise changes via Aadhaar OTP and e-signature
    • If e-signatures fail, manual submission is required.

Tax Benefits from NPS Contributions

The Income Tax Act allows tax deductions for NPS contributions under three different sections. Here's how each one works:

Section Eligibility Deduction Limit Included in ₹1.5 Lakh Cap?
Section 124(1) of the Income-tax Act, 2025
(earlier Section 80CCD(1))
Salaried individuals and self-employed Up to 10% of salary (Basic + DA) for salaried employees; up to 20% of gross income for self-employed Yes, part of the aggregate ₹1.5 lakh cap under Section 123 of the Income-tax Act, 2025
Section 124(1B)* of the Income-tax Act, 2025
(earlier Section 80CCD(1B))
All NPS subscribers Additional deduction of up to ₹50,000 on voluntary contributions No, over and above the ₹1.5 lakh aggregate cap under Section 123
Section 124(2) of the Income-tax Act, 2025
(earlier Section 80CCD(2))
Salaried employees with employer contribution Up to 10% of salary (Basic + DA) for private-sector employees, 14% for Central/State Government employees — under the old tax regime; up to 14% of salary (Basic + DA) for all employees under the new tax regime No, separate and additional benefit, not part of the Section 123 aggregate cap

Key Takeaways

Keeping your NPS account details updated is essential for hassle-free retirement planning. While many profile details can be updated online through the CRA portal, changing your name requires submitting Form S2 along with valid supporting documents for verification by the CRA and the concerned POP/Nodal Office. As a long-term pension plan, NPS requires accurate records to ensure smooth account management, withdrawals, and annuity purchase at retirement.

FAQ's

  • What are the options open to you on the maturity of your NPS account?

    You are allowed to withdraw 60% of the Tier 1 account corpus freely. However, you must purchase an annuity plan with the remaining 40% from a recognised provider for your pension.  
  • Do you need to open a new NPS account if you shift employers or transfer to another place?

    Your NPS accountNo, your NPS account stays active regardless of job changes or relocation. You continue using the same account until you retir 
  • Why do you need the optional Tier 2 NPS account?

    The Tier 2 account can be opened only after you have a Tier 1 account. It is a voluntary investment account that offers market-linked returns and flexible withdrawals without a lock-in period.  
  • What are the NPS account tax implications?

    The Tier 1 NPS account offers tax benefits both when you invest and when you withdraw funds at retirement. You can use an NPS calculator to estimate your returns and understand these tax savings. However, the optional Tier 2 account does not provide any tax advantages. 
  • Are you allowed to withdraw from the Tier 1 account before maturity?

    Yes, you can make partial withdrawals from a Tier 1 NPS account after 3 years, limited to 25% of your contributions.
  • How can I update my details in my NPS account online?

    Log in to your CRA portal and update eligible details such as your address, mobile number, email ID, Aadhaar, or nominee information. Identity-related changes such as name correction require Form S2 and verification by the CRA and the concerned POP/Nodal Office.
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^The tax benefits under Section 80C allow a deduction of up to ₹1.5 lakhs from the taxable income per year and 10(10D) tax benefits are for investments made up to ₹2.5 Lakhs/ year for policies bought after 1 Feb 2021. Tax benefits and savings are subject to changes in tax laws.
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¶Long-term capital gains (LTCG) tax (12.5%) is exempted on annual premiums up to 2.5 lacs.
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