How Does the E-Claim Process Work for Group Health Insurance?

The insured is required to submit the original documents along with the claim form to the insurer to settle the claim. The policyholder is expected to send such documents via courier. However, such services were put on halt due to the advent of the Covid-19 pandemic. The pandemic hit the world which urged the government to impose lockdown. Such steps of the government gave rise to e-claim process under group health insurance.

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