Shriram Life Insurance Customer Care

Shriram Life Insurance Customer Care supports customers with their policy-related queries and issues. The company's customer service team can be contacted on a free helpline number 1800 103 6116 (customer assistance is open Monday to Friday, 9 am to 5 pm) and an email can be sent for policy matters or service inquiries at customercare@shriramlife.in. Another way to talk to a customer assistance representative is by sending an SMS to 90155 02000 on WhatsApp.

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13.2 Crore Registered Consumer

6.29 Crore Policies Sold

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Shriram Life customer support through WhatsApp is accessible Monday-Saturday only, except Sunday and holidays, from 9:00 AM 5:00 PM. You can even visit the branches of the company's insurance for policy servicing, submitting claims and complaint handling. The online portal of the company or its mobile application is another avenue to reach out to them for policy servicing, handling claims, and grievance redressal.

Term Plans

₹1
Crore

Life Cover

@ Starting from ₹ 13/day⁺

₹50
LAKH

Life Cover

@ Starting from ₹ 8/day⁺

₹75
LAKH

Life Cover

@ Starting from ₹ 12/day⁺

How to Contact Shriram Life Insurance Customer Care?

Customers looking for Shriram Life Insurance Contact Details can use the following channels to connect with the insurer for their life insurance policy-related queries, service requests, claims and other assistance.

Shriram Life Insurance Toll Free Numbers

Shriram Life Insurance has established a specialized helpline to address policy-related complaints, queries, grievances, and general product inquiries to enhance customer convenience. You can call the Shriram Life Insurance Toll Free Number: 1800 103 6116 The Shriram Life Insurance helpline number is available from Monday to Saturday - 9 am to 8 pm.

Shriram Life Insurance Customer Care Whatsapp Number

Type 'Hi' on WhatsApp to @91-9015502000 to connect with Shriram Life Insurance customer care.

Shriram Life Insurance Customer Care Email ID

Customers can reach out to the Shriram Life Insurance email ID. You must enter your complaint/query and provide all the important details. Then, send all the information to customercare@shriramlife.in from their registered email ID. For claim queries: Email at claimsupport@shriramlife.in

Shriram Life Insurance Customer Care - SMS Service

Shriram Life Insurance customers enjoy easy access to policy information at the touch of their fingers by simply sending an SMS with a default message at 9246043444. This will not only save time and improve efficiency but also eliminate the hassle of waiting to meet an agent in a physical manner. This service gives users information including but not limited to outstanding payments left, policy status, receiving date of the last premium, and due date of the next premium. Send an SMS to 9246043344 using the keywords specified.

Service	SMS Format	Number
Premium Dues	DUES <space><policy number>	9246033344
Policy Status	STAT <space><policy number>	9246033344
Last Premium Received	LPRT <space><policy number>	9246033344
Next Premium Due	DDAT <space><policy number>	9246033344

Shriram Life Insurance Registered Office Address

Customers can get in touch with the Shriram Life Customer care staff by sending an email to their registered office address.

The head office address is:

Shriram Life Insurance Company Limited

Ramky Selenium, Plot No. 31 & 32,

Financial District, Gachibowli,

Hyderabad, Telangana

India 500032.

For all basic inquiries, customers can either contact the Shriram Life Insurance customer care number or go to the nearest branch.

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Shriram Life Insurance Customer Care Timings

Shriram Life Insurance Customer Care Number: 1800-103-6116
Claim Support: Monday to Saturday, 9 AM to 8 PM; please refer to the Claim Centre for details

What Services Can You Get Through Shriram Life Customer Care?

Shriram Life customer care supports policyholders for various policy- and service-related requirements. The Shriram Life Insurance customer care number can be used to get assistance related to term insurance policies, life insurance policies, paying premiums, making service requests and resolving other related issues.

In addition, the insurer offers online modes and digital services that let customers complete or keep track of different requests.

Some of the services available through Shriram Life’s customer support ecosystem include:

Policy-related queries and policy status
Premium payment and renewal assistance
Service requests
Premium Paid Certificate
Policy tracking
Quick Pay and online payment services
Claim initiation and claim support
Grievance and complaint-related assistance
Unclaimed amount-related services
NRI customer support
Branch and agent assistance

Customers can contact Shriram Life customer care at 1800-103-6116 or use the insurer’s online service options for specific requirements. The appropriate channel may vary depending on the nature of the request.

Why It Is Important to Contact Shriram Life Insurance Customer Care?

By reaching out to Shriram Life Insurance Customer Care, policyholders will surely get the required timely help for their inquiries related to policy premium claims and service. You name it; all the issues can be referred directly to the insurance Customer Care. Here are a few examples:

Quick Query Resolution: The Shriram Life Insurance Customer Care Number can help customers quickly solve questions of all sorts, from policy details, policy status, and premium payments to insurance service-related inquiries.
Claims Assistance: Policyholders and nominees may reach the Shriram Life Insurance Claim Customer Care number for assistance with claiming the policy. This includes claiming procedures, documents needed, claiming status tracking, and overall claims handling.
Access to Policy Information: Shriram Life Insurance policyholders can inquire the policies via customer services. They can know the details like covered benefits, outstanding premiums, policy status, and also policy updates.
Policy Servicing Support: Customer Care can help with different service-related requests that customers will most probably come to, like policy changes, premium-related queries, documents and other customer service-related issues.
Complaint and Grievance Support: Customers can also contact Shriram Life Insurance Customer Care to lodge their complaints or to seek resolution for service-related issues and grievances.

How to Contact Shriram Life Insurance for a Claim?

Policyholders or nominees can contact Shriram Life Insurance through multiple channels to report a claim. This includes claims related to term insurance plans and other life insurance policies. The insurer allows customers to initiate claims online, through its Shri Mitra app, WhatsApp, email or by visiting a branch. Customers can also call the Shriram Life Insurance claim customer care number for assistance with claim intimation.

To contact Shriram Life Insurance for a claim:

Call: 1800-103-6116 for claim-related assistance.
Email: Send the claim-related details to claimsupport@shriramlife.in.
WhatsApp: Say “Hi” to 90155-02000.
Online: Use the claim section on the Shriram Life website to initiate a claim.
Shri Mitra App: Customers can access the claims section through the insurer’s mobile application.
Branch: Visit the nearest Shriram Life Insurance branch for assistance.

Claimants should keep the policy details and relevant documents ready when reporting a claim to help facilitate the process.

Shriram Life Insurance Agent Helpline

The other way provided by Shriram Life Insurance to reach the insurer is via a helpline just for agents. The Shriram Life Insurance agent helpline number is 1800-103-2671 as mentioned on the Reach Us/Contact Us section on the official website of the insurer.

The sole agent support channel can be valuable for insurance agents needing support for their required products or policy servicing.

Shriram Life Insurance Agent Helpline: 1800-103-2671
Customer Care Number: 1800-103-6116
Customer Care Email: customercare@shriramlife.in
Official Support: Agents can also access relevant service options through Shriram Life’s website.

If you are a policyholder looking for assistance with your policy, premium, claim or service request, the Shriram Life Insurance customer care number is the more appropriate contact channel.

How to Locate Shriram Life Insurance Near Me?

If you want to find Shriram Life Insurance near me, then there are some easy methods through which you will be able to find the closest Shriram Life Insurance branch to your location. If you prefer to meet the representatives directly, the Shriram Life Insurance Branch Locator helps you identify the nearest branch within your own state, district, city and location for policy servicing, claims, or other queries.

To find the nearest branch:

Step 1: Find the Shriram Life Insurance Branch Locator website.

Step 2: Choose your state, district and city.

Step 3: Type in or select the location.

Step 4: Confirm branch details in advance before going.

An alternative to calling the Shriram Life Insurance Customer Care Number is the Shriram Life Insurance branch locator.

Wrapping Up!

Shriram Life Insurance Customer Care offers you a range of options to facilitate your insurance needs and address your concerns. Several ways are there for you to seek help on:

Customer Care Number (phone number): Call the toll-free number of Shriram Life Insurance and get the required assistance.

Claim Support: Looking for support with claim intimation or other related questions.

Policy services: Pick SMS and WhatsApp to offer users easy access to policy-related services.

Policy Servicing: seek help on issues with policy updates, requests and other requirements.

Selecting the appropriate Shriram Life Insurance customer care channel can enable customers to get useful information in a reasonable time.

Note: Check all the best term insurance plan in India.

Note: You should also check the benefits of term life insurance if you are planning to purchase the term insurance plan.

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FAQs

Q. What is the Shriram Life Insurance customer care WhatsApp number?

Ans: The Shriram Life Insurance customer care WhatsApp number is 90155-02000. Customers can send “Hi” to connect with Shriram Life for policy-related queries and service assistance.
Q. What is the Shriram Life Insurance Head Office contact number?

Ans: The Shriram Life Insurance Head Office contact number is not a separate customer-care line. For general policy queries, customers can contact the Shriram Life customer care number at 1800-103-6116.
Q. What is the Shriram Insurance customer care number?

Ans: The Head Office contact number of Shriram Life Insurance is not a dedicated customer-care line. Contact the Shriram Life customer care number 1800-103-6116 in case of general policy questions.
Q. What is the Shriram Life Insurance customer care email ID?

Ans: The customer care email ID of Shriram Life Insurance is customercare@shriramlife. in. The insured can e-mail their questions/service requests plus relevant policy detail to be given the right information/assistance.
Q. How can I find a Shriram Life Insurance office near me?

Ans: To find a Shriram Life Insurance office near me, customers can use the insurer’s branch locator. It allows users to search for branches based on their state, district, city and location.

Author's Bio

Varun Agarwal Head - Term Insurance

Varun has spent years in the insurance space, but what drives him isn't policies or premiums — it's the conversations he's had with real people. A young father in Pune wondering if his salary is enough. A newly married couple in Jaipur putting off "the insurance talk" for later. A mother in Chennai who never knew her husband was underinsured until it was too late.
These stories stay with him. As Head of Term Insurance at Policybazaar, Varun knows the numbers well — 52.4% of Indians are aware of term insurance, yet only 9.6% own it. And 87% of families don't realise they're leaving their loved ones with far less protection than they actually need. But behind every statistic, he sees a family that just needed someone to sit with them, explain it simply, and help them take that one step. That's exactly what Policybazaar's term insurance is built to do. In his words, "Most people aren't avoiding protection — they're just waiting for someone to make it easy. That's what we're here for."

Write to Varun

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˜The insurers/plans mentioned are arranged in order of highest to lowest Sum Assured(SA) offered by Policybazaar’s insurer partners offering term insurance plans on our platform, as per ‘first year premium of life insurers as at 31.03.2025 report’ published by IRDAI.

Policybazaar does not endorse, rate or recommend any particular insurer or insurance product offered by any insurer. For complete list of insurers in India refer to the IRDAI website www.irdai.gov.in

+On the basis of your profile

+Rs. 410/month is starting price for a 1 crore term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age, rounded off to nearest 10

+Rs. 410/month (Rs.14/day) is starting price for a 1 crore term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age rounded off to nearest 10

+Rs. 245 is starting price for a 50 lakhs term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

+Rs. 8/day is starting price for a 50 lakhs term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age, rounded off to nearest 10

+Rs. 15/day is starting price for a 75 lakhs term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age, rounded off to nearest 10

+Rs. 504/month is starting price for a 1.5 crore term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

+Rs. 494/month is starting price for a 2 crore term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

+Rs. 636/month is starting price for a 3 crore term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

+Rs. 918/month is starting price for a 5 crore term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

+Rs. 1,286/month is starting price for a 7 crore term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

+Rs. 453/month is starting price for a 1 crore term life insurance for an (NRI) 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

+Rs.582/month is starting price for a 2 crore term life insurance for an (NRI) 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

+Rs. 786/month is starting price for a 3 crore term life insurance for an (NRI) 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

+Rs. 1,374/month is starting price for a 5 crore term life insurance for an (NRI) 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

+Rs. 1,592/month is starting price for a 7 crore term life insurance for an (NRI) 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

+Rs. 525/month is the starting price for a 1 crore term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 68 years of age.

+Rs. 668/month is starting price for a 2 crore term life insurance for an 25 year-old male, non-smoker, with no pre-existing diseases, cover upto 45 years of age.

+Rs. 1,200/month is starting price for a 2 crore term life insurance for an 35 year-old male, non-smoker, with no pre-existing diseases, cover upto 55 years of age.

+Rs. 410/month is starting price for a 1 crore term life insurance for an 18 year-old Female, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

+Rs. 577/month is starting price for a 1 crore term life insurance for an 18 year-old Male, self employed, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

*The full refund of premium is available on availing the one-time option of refund of premium. Total premium paid for policy (paid for add-ons) will be the special exit value, payable on availing the one-time option of refund of premium if you wish to completely exit the policy.

+Rs. ₹361/month is the starting price for a ₹1 crore loan cover with an 8% interest rate for an 18-year-old male, non-smoker, with no pre-existing diseases, loan tenure up to 20 years, rounded off to the nearest 10

Prices offered by the insurer are as per the approved insurance plans | #All savings and online discounts are provided by insurers as per IRDAI approved insurance plans | Standard Terms and Conditions Apply | **Tax Benefits are subject to changes in tax laws.| Policybazaar Insurance Brokers Private Limited

We will respond in the first instance within 30 minutes of the customers contacting us. 30-minute claim support service is for the purpose of giving reasonable assistance to the policyholder in pursuance of the claim. Settlement of claim (including cashless claim) is the responsibility of the insurer as per policy terms and conditions. The 30-minute claim support is subject to our operations not being impacted by a system failure or force majeure event or for reasons beyond our control. For further details, 24x7 Claims Support Helpline can be reached out at 1800-258-5881

For more details on risk factors, terms and conditions, please read the sales brochure carefully before concluding a sale

Policybazaar Insurance Brokers Private Limited | CIN: U74999HR2014PTC053454 | Registered Office - Plot No.119, Sector - 44, Gurgaon, Haryana – 122001 | Registration No. 742, Valid till 09/06/2027, License category- Composite Broker Visitors are hereby informed that their information submitted on the website may be shared with insurers. Product information is authentic and solely based on the information received from the insurers.

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