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Aviva Term Insurance Policy Status

Aviva life insurance is a popular insurance provider. The company offers a variety of insurance policies ranging from term plan to health, investment, etc. As per your needs and lifestyle goals, you can choose, term plans, child plans, money-back plan, health plans, savings plans, etc to best suit your preferences.

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Note: Know more about what is term insurance first before reading this article.

It is vital for a policyholder to check for their insurance policy status from time to time. If you are an Aviva life's customer are looking for a way to check your policy status, you can follow the below-mentioned steps for a hassle-free experience. 

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Term Plans


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@ Starting from ₹ 16/day+


Life Cover

@ Starting from ₹ 8/day+


Life Cover

@ Starting from ₹ 12/day+

Steps For Existing Users

The process is quite simple for existing users. 

  • You can visit the official website of Aviva life insurance and click on the customer login option. 
  • You will be redirected to a page where you can find options to fill in your official policy details such as policy number, mobile number, client ID, email ID, etc.
  • Once you are logged in, you can view your policy status updates.

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Log in Using OTP

You can log in to your account by using your mobile phone as well.

  • Visit the official website of Aviva Life Insurance
  • Click on the login button on the top right corner.
  • Choose an option to log in via OTP.
  • Enter your registered mobile number.
  • You will receive a one-time password, type it and then click log in.
  • Once you are logged in you can see your policy status.

In case you forgot your password

You don't have to worry about your policy details in case you forgot your password because by following few easy steps you can get access to your account. 

  • In the login section click on forgot password option.
  • A new window will ask you to enter the registered mobile number or email Id along with the date of birth.
  • Once you will enter the details you will see a security code above the submit button. Enter the code and hit submit.
  • Now you can reset your new password, access your account and check your policy status.

New Customer

If you have purchased a new policy from Aviva Life this process of registration is for you. Being a new customer with Aviva life it is important to create a new account on the customer portal. This will help you to check your policy status at your convenience. 

  • Visit the official website of Aviva Life Insurance.
  • Click on the 'login' button available at the top right corner on the homepage.
  • Select 'customers' in the dropdown menu.
  • A new window will pop up, click on the Signup option.
  • You will be redirected to the registration window, enter your personal details like username, policy number or client ID, etc.
  • You will be asked to mention details like date of birth, new login ID, security code, email id, mobile number and so on. Fill out all the necessary details.
  • Once you are done click on submit and your new account for your policy is ready.

In case you find it difficult to navigate on the website, you can always ask the 24*7 chat support to guide you through the process. The chatbot named 'Alisha' will provide you with necessary links guides or tutorials to help you register or check your Aviva life insurance policy status. Apart from that, you can also go by offline means to understand the website navigation. You can call on Aviva's toll-free number 1800-103-7766 and ask the customer service executive to guide you.  

Other ways to Check Your Aviva Life Insurance Policy Status

In case, you find the above-mentioned options too difficult, you might want to follow the below-mentioned steps to check your policy status:

  • You can send an SMS to Aviva Life insurance company at 56767 to know your policy status. 
  • Type ASK<SPACE>AVIVA and sent it to 56767. You will receive a text msg, just follow the instructions provided on the screen.
  • You might want to visit the nearest branch of Aviva India and take the assistance of the officer for your requirements.

Final Word

People who want to keep track of their financial plan often require their policy status updates from time to time. It is inevitable even more in the case of investment based policies. You can follow the steps mentioned above to check the status of your policy with Aviva Life insurance company.

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