PNB MetLife India Insurance

One of the well-known private sector insurance providers PNB MetLife has collaborated with the Bank of Bahrain and Kuwait in order to sell group insurance and retail products of the firm to the customers of foreign banks in India.

In this tie-up, PNB MetLife will provide a wide range top class and advanced insurance solution to BBK’s India customers spread across its various branches.

As per the statement of PNB MetLife the company will offers its insurance product across, health, protection, saving, rural and wealth plan to the customers.

PNB MetLife is a joint venture between the MetLife International Holding, Punjab National Bank, M Pallonji Company Private, Ltd Jammu and Kashmir Bank and other private and investors.

PNB MetLife has recently received the Celent Model Insurer Asia 2016 Award. The award ceremony took place on 21st April, 2016, in Singapore. The company has shown promising commitment towards delivering a total customer-centric experience via mobile related eCommerce Sales platforms with a user interface that is best in class. This commitment of the company has opened up new opportunities to serve the customers better. The eCommerce sale of Mera Term Plan, the traditional life insurance plan offered by PNB MetLife, is fully loaded with Core IT systems and it also allows hassle-free customer on-boarding.

PNB MetLife, one of the leading private Life Insurance players in India, has recently launched a brand new website that provides the customers with the flexibility to customize the self service option, commonly used by them. The Website is loaded with personalized tools, calculators, product infographics and educative articles. The website also revamps the facility for the customers to make their own decisions through life stage based solutions.

PNB MetLife India Insurance Company has appointed Samrat Das as the new Chief Information Officer (CIO) of the company.Before joining PNB MetLife, Samrat Das was the CIO of Tata AIA Life Insurance Company. He started his career as a business analyst with a pharmaceutical Company. Then he joined Fidelity International Company as the Associate Direct of technology. He also worked at SBI Life Insurance Company as the Assistant Vice President- IT.

PNB MetLife a joint venture between MetLife (a global life insurance provider) and PNB (a nationalized bank in India). It has a widespread reach over 7000 locations across the country. The company sells a wide range of insurance plans in India. PNB MetLife has also made some significant changes like handing over the digital duties to Social Kinnect. Now the Mumbai-based digital Marketing agency will take care of all the works related to the search engine optimization and social media management of the company.

PNB Metlife, one of the leading private life insurance companies in India, has launched a VR-based i.e. virtual reality based customer service platform. In order to avail the services, the customers are required to wear the VR headset while visiting the PNB Metlife branches. An insurance expert will assist the customers in this process based out of another location.

The company has stated that the virtual reality based customer service platform will display all the policy related information that will occupy customers through visual assist mediums like animations, infographics, etc.

Mr. Nilesh Sathe, a member of IRDAI has said that this VR-based customer service platform is first-of-its-kind in the insurance market. This customer service platform will be initially introduced in 15 branches across 10 cities in India which include Delhi, Hyderabad, Kolkata, Mumbai, Bengaluru, Chandigarh, Jammu, Pune, Ahmedabad and Lucknow.

Further in the conversation, Mr. Tarun Chugh, the managing director and CEO of PNB Metlife has stated that the company will extend its VR facility to all 130 branches in phases and finally to customers’ home. Moreover, irrespective of rural or urban areas the company has promised to provide its best services to the consumers.