HDFC ERGO Two Wheeler Insurance

Nearly 1.5 lakh people lose their lives every year due to road accidents in India. To ensure the safety of the citizens, it is made mandatory for all the vehicle owners to have motor insurance in India.  HDFC ERGO General Insurance Company offers motor insurance policies for both commercial and private vehicles. If you own a bike or scooter, then HDFC ERGO two wheeler insurance policy is recommended for you to enjoy a hassle-free bike riding experience.

Why Choose HDFC ERGO Two Wheeler Insurance?

Here are some of the key features of HDFC Bike Insurance that make it worth the buy:

  • Paperless documentation
  • Discount on premium up to 70%
  • No Limits on Claim
  • Round the clock customer support available over a call and email
  • Accredited with ‘iAAA’ rating by ICRA based on their claim paying ability
  • Transparency in claim settlement procedure and policies
  • Approval within 24 hours of the damaged vehicle reaching the workshop
  • Easy to download insurance document online on the payment of premium

Types of HDFC ERGO Two Wheeler Insurance Plans with Inclusions

HDFC ERGO Comprehensive Two-wheeler Insurance Inclusions

Third-Party Cover

It protects from unforeseen liabilities that may arise from any loss or damage caused to a third-party person or property from your vehicle. It includes-

  • Financial liabilities arising due to third-party death or injuries resulting due to an accident or collision with your two-wheeler.
  • Personal accident cover up to Rs. 1 lac in case of disability, and death of the owner due to an accident
  • Coverage against third-party property damages caused by your vehicle

Comprehensive Insurance Plan

In this type of HDFC two wheeler insurance policy own damages are covered. It includes the physical damage and financial loss arising due to an accident or collision. Majorly it recompenses-

  • Loss or damage resulting due to an accident
  • Theft of the insured vehicle
  • Fire and Explosion Cover
  • Damage resulting due to natural calamities
  • Personal Accident Cover of Rs. 15 lakhs

1. Standalone Motor Own Damage HDFC Two Wheeler Insurance: This type of policy is designed for those who want to buy a standalone cover for their own damages for their bike or scooter. Anyone holding a third party bike insurance policy that is valid for at least a year can buy this type of policy. Coverage is provided for:

  • Accidents
  • Fire & Explosion
  • Theft
  • Natural Calamities

2. Long-Term Comprehensive Insurance: This type of two-wheeler insurance policy is designed to protect your ride for five years. The risks covered include accident, calamity, theft, fire, explosion and personal accident cover of Rs. 15 lakh.

Compare two wheeler insurance plans online at Policy Bazaar to get the best deal on a bike insurance policy.

HDFC ERGO Bike Insurance Add-on Covers

It is always a good idea to enhance your protection with these add-on covers that you can buy with a comprehensive two-wheeler insurance policy. Pamper your vehicle and stay protected by opting for these add-on covers. Extra premium is required to be paid to avail these add-on benefits:

1. Emergency Roadside Assistance Service

Immediate help will be provided to you in case your bike breaks down due to an accident or technical issues. Round the clock road assistance is provided so that you can enjoy your peace of mind.
It also includes emergency fuel delivery, tyre replacement cover, emergency accommodation in the event of a break down, towing to the nearest workshop, small repairs on the spot, etc.

Round-the-clock assistance is offered in case your two-wheeler breaks down. The services include loss of key assistance, minor repairs, duplicate key assistance, towing assistance, tyre change, fuel tank emptying and battery jump start.

2. Zero Depreciation Cover

Usually, a bike insurance claim is paid after deducting the depreciation value of the vehicle parts. Zero-depreciation cover means that you will be paid the entire amount without any deductions. For instance, if your bike is damaged and the claim amount is Rs. 10,000and the depreciation value is Rs. 2,000 then you will receive only Rs. 8,000 as compensation. With this additional benefit, the insurer will pay you the complete amount. Except for the battery and tyres, depreciation on parts is not calculated for claims arising due to partial losses.

How is Sum Insured Calculated?

  • IDV or the Insured Declared Value is the amount of sum insured that is provided by the insurer in case the two-wheeler is damaged or stolen. Simply put, it is the current market value of the two-wheeler, on which the HDFC bike insurance premium is calculated at the time of policy purchase or renewal.
  • IDV of a bike with fitted accessories is calculated on the basis of the price listed by the manufacturer. On the basis of the vehicle age, depreciation is adjusted in the insurance premium. It is only valid for claims arising out of the total loss of the vehicle.

Applicable Depreciation for Fixing the IDV of the Insured Two-Wheeler

Vehicle Age

Depreciation Value (%)

Up to 6 months

5

6 months to 1 Year

15

1 to 2 Years

20

2 to 3 Years

30

3 to 4 Years

40

4 to 5 Years

50

 

HDFC ERGO Two Wheeler Insurance No-Claim-Bonus

No-claim-bonus is the discount that the insurer offers on the premium if the policyholder has not made a claim during the policy term. NCB is accrued to the insured’s account and can be availed at the time of renewing the policy. It is a reward for keeping a good driving record and avoiding accidents-

NCB Applicable on own damage premium during a policy period –

Policy Tem

NCB (%)

1 Year

20

2 consecutive years

25

3 consecutive years

35

4 consecutive years

45

5 consecutive years

50

 

HDFC ERGO Two wheeler Insurance Renewal

It is an easy and hassle-free process of HDFC ERGO bike insurance renewal online. For insurance renewal the insured can call at HDC ERGO’s toll-free number and one of their representatives will offer the desired assistance. Below are some of steps for online renewal-

  • Provide your vehicle insurance policy details to renew HDFC two wheeler insurance online
  • Select the add-on covers to enhance protection
  • Submit the details to get an idea of HDFC bike insurance renewal premium
  • Once the payment is done, your two wheeler insurance policy will be renewed

HDFC ERGO Two wheeler Insurance Exclusions

There are exclusions added to the policy:

  • Loss or damage outside India
  • Failure or mechanical breakdown
  • Damage caused while driving without a license
  • General wear and tear of the two-wheeler
  • Depreciation
  • Damage by a person driving under the influence of alcohol or drugs
  • Any consequential losses
  • Claims arising due to contractual liabilities
  • Any damage or loss resulting due to war like conditions and nuclear radiations

Please refer to policy wordings to know more about limitations under HDFC ERGO Two wheeler Insurance Plan.

HDFC ERGO Bike insurance Claim Procedure

HDFC two wheeler insurance claim process is as follows-

For smooth processing of HDFC ERGO two wheeler insurance online claims following information is required -

  • NEFT details in the claim form
  • A cancelled cheque
  • For claims more than Rs.1 lakh, you need to submit KYC details.
  • A photocopy of KYC documents is also required - Driving License, Aadhaar Card, Voter ID, Passport, etc.

HDFC ERGO 2 wheeler insurance Cashless Claim Procedure in the Network Garages-

  • Call at their toll-free number to get the contact number of the nearest network garage
  • If it possible drive the damaged two-wheeler or get it towed to the nearest workshop
  • The surveyor will assess all the damages caused to your vehicle
  • Fill all the required information in the claim form
  • Submit all the related documents
  • The insurer will send updates about the claim status through email and SMS
  • Once the damage is repaired, you need to settle the bills. Pay off the depreciation value, compulsory deductibles, etc. to the workshop and take your vehicle home. The insurer will directly settle the balance amount with the network garage
  • The claims computation sheet will be provided to you with the entire break up for your future records

Reimbursement Claim Procedure

  • Intimate a claim at their helpline number or through their Mobile App
  • The claim form needs to be duly filled with all the required information
  • All the documents need to be provided to the insurer
  • The claim will be processed once all the documents are received
  • All the damages or losses will be assessed by the surveyor
  • The status of the claim will be updated through SMS/Emails
  • Payment can be made through NEFT or by a Cheque
  • The insurer will provide you will the claims computation sheet with an entire break up for your future records

Some important points to remember while filing a claim for your HDFC ERGO two wheeler insurance policy-

  • In the event of theft, bodily injuries, property damages, and other major damage, it is required to submit the copy of Police FIR
  • In case of major damages, report the incident before the damaged vehicle is removed from the spot. It allows the insurance provider to arrange for spot inspection of the damage.
  • In the event of a strike, riots, third-party damages and damage due to malicious activity, it is essential to immediately inform about the incident at the nearest police station

Documents required when filing a claim with HDFC ERGO Two-wheeler insurance

To file a claim for accidental damages you need to submit the following documents-

  1. Copy of the Driving License and Registration Book
  2. Claim Form
  3. Copy of your HDFC ERGO bike insurance policy
  4. Police FIR copy
  5. Estimate of repairs

HDFC ERGO Two-wheeler insurance FAQS

  • Q1. What are the different types of HDFC ERGO two wheeler insurance policies that I can buy?

    There are two types of two wheeler insurance policies that you can buy -

    1. Comprehensive insurance policy – It covers accidental loss or damage including theft. It also covers third-party liabilities.
    2. Third-Party Liability Insurance - It only covers risk towards third-party injuries, death and property damages
  • Q2. Should I buy a comprehensive bike insurance or liability only policy?

    If you buy only a third-party liability insurance plan, it will only cover the damage caused to a third-party and not your two-wheeler.  That is why a comprehensive two-wheeler insurance policy covers the loss and damage that is caused to your two-wheeler. You can also buy a 3-year plan and enjoy your ride without any worries.

  • Q3. How long will it take to issue my HDFC ERGO 2 wheeler insurance?

    The process of issuing HDFC 2 wheeler insurance online is a quick and hassle-free process. Once the payment is made, you can download the policy immediately. Furthermore, your HDFC ERGO 2 wheeler insurance policy will also be sent to your registered email ID.

  • Q4. What is my HDFC ERGO two wheeler policy period?

    You can opt for one year policy period and also for a 3-year policy. There are special benefits that you ca avail on purchase of a 3-year plan.

  • Q5. What all discounts can I avail under HDFC ERGO bike insurance?

    You can earn a discount with No-claim-bonus for all the years that you have not made claims. If you are a member of the Automobile Association of India then also you are eligible for a discount.

  • Q6. How can I check policy status for HDFC ERGO two wheeler insurance?

    The right way to check the status of the policy is from the corporate website. Login into your website with user ID and password, and right-click on the policy number and get the details of the status of it.

  • Q7. What procedure should be followed if I sell my bike?

    If you sell your two-wheeler, you need to send a written intimation needs to the insurer. Here’s a rundown of the things that you need to do-

    • Cancelling the existing policy
    • Transferring the ownership in the name of the new buyer
    • If the new owner already has an insurance policy, then you can ask for a refund of the insurance premium. The refund amount will be on a pro-rata basis.
    • Request to reserve the No-Claim-Bonus. You can use it in your next two-wheeler insurance policy up to 3 years of selling.
  • Q8. What is an endorsement document and how can I make changes to my HDFC ERGO two wheeler insurance policy?

    The entire request for changes and corrections related to your vehicle details, any change in the date of registration, changes in personal details or financier details are made in the endorsement document.

  • Q9. What is the procedure to cancel HDFC ERGO two wheeler insurance?

    You need to provide a written notice of 7 days for the cancellation to the company in writing. The steps are as follows-

    1. Intimate about cancellation over email or phone
    2. The intimation should be given in writing within 7 days
    3. If you have purchased a new policy from a different insurer, provide documentary evidence of the same through mail or fax

    5. The company shall keep a minimum premium of Rs. 100 and the balance will be refunded to you on the basis of the policy duration. The charges are different for modified bikes or two-wheelers owned by the specially-abled people.

Written by PolicyBazaar  -   Updated 07 January 2020
HDFC ERGO Two Wheeler Insurance Reviews & Ratings
4 / 5 (Based on 27 Reviews)
(Showing Newest 15 reviews)
Harman
Gurgaon, October 24, 2016
Drive wheels with good insurance
To safe drive and take precautions before any unwanted situation happens, everyone need insurance. I have hdfc two wheeler insurance which is really very good and more benefits in low premiums. Policy coverage is high approx.90%, Claiming is simple and easy to make by taking help of executives of the company. Great experience, no delay in any service, less paperwork, online web facilities.
Niraj
Karnal, October 06, 2016
Good To Have My Insurance
Everybody needs two wheeler insurance policy for security reasons. I have one from hdfc ergo general insurance, absolutely fantastic policy no second doubt in that. Service is fabulous and staff and all other team members works very hard to satisfy the customer.
Manveer
Gwalior, September 30, 2016
Two Wheeler Insurance
Premium of my two wheeler insurance plan is very less which i buy from hdfc ergo general insurance. The coverage is also good with high claims. All parts are covered in the insurance plan. Tow facility is also available and number of garages are very big.
Tarun
Isanagar, August 26, 2016
Perfect Insurance Policy
Bike insurance from hdfc ergo general insurance in less investment and service is superb. Online renewal is possible through online portal which can be handled by anyone. Claims are simple to sanctioned. Tow facility is also there for free and except tires the whole vehicle is secured.
Sidharth
Roorkee, July 22, 2016
Vehicle Security
My two wheeler insurance is fantastic for my new vehicle. The service is quick and on time too. Garages are many and providing great service, the tow facility is also available but charges may apply. Updates of the plan and renewals are easily done on online portal website.
Harshit
Bandel, July 07, 2016
Bike insurance
I have two wheeler insurance plan for my new bike which has less premiums. Policy covers maximum coverage and tow facility is available which is not chargeable. Service is fast and garages are many. The policy renew on online portal service which very simple to operate.
Sandeep
Panaji, June 24, 2016
Good
My two wheeler insurance plan is nice which has many benefits like low premiums, Tow facility for free at any location. The policy coverage is high and the claims are easy to sanction because of fast service facilitate by the executives and the staff of the company. The policy cover whole vehicle but not the fiber parts and the tires.
Varun
Zahirabad, June 16, 2016
Average Insurance
The policy I have is an average insurance plan. HDFC ERGo two wheeler insurance policy plan I have which have low premiums and the policy coverage and the claims are high. The number of garages are not so high but the service provided by them is good and fast so waiting is not a option. Tow service is chargeable, Internet service easy and simple to access.
Bhupendra
Malapuram, June 16, 2016
Superb Plan
HDFC ERGO general insurance is the best. The product is two wheeler insurance plan. Policy coverage and claims are great and the premiums are low. The vehicle has full recovery even fiber parts also included in it. The tow facility is for free of cost at any location. I like the insurance.
Naveen
Delhi, June 16, 2016
Awesome
The hdfc ergo general insurance provides me two wheeler insurance policy. Policy coverage is ~87% and the premium is low. Service is very fast and on time because the number of garages are huge for anytime assistance to the customers. Claims are high and whole vehicle is insure in the policy. Accidental death benefits is inbuilt in the policy.
Mayank
Kaushambi, June 16, 2016
Manageable
I have hdfc ergo two wheeler insurance plan. Policy coverage is high ~92% and the premiums are low. Claims are high and even fiber parts of the two wheeler are included in the insurance policy. Large number of garages are there for fast and good services. Tow facility is also available for free at any location.
Laxam
Kota, June 16, 2016
Quality Investment
I got hdfc ergo two wheeler insurance plan for my new bike which is really nice insurance plan. Policy coverage is high approx. 87% and the claims are high. Claims are includes fiber parts too for recovery. Large number of garages are there for fast and good services. I like the insurance.
Kshitij
Nagpur, June 16, 2016
Trustworthy
I purchase two wheeler insurance from hdfc ergo general insurance. The policy coverage is 84% and the claims are high. Garages are many and the service is good and fast too. The fiber body parts of the bike is not included in the claims. And please improve your web services. The tow service is chargeable.
Jayant
Siliguri, June 16, 2016
Superb Service
My hdfc ergo two wheeler insurance policy plan is an above average plan. Policy claims for fiber parts is included. Around 89% is the policy coverage and the service is very fast because of good number of garages. Tow service is provided for free of cost at any location. Updates are mailed through mail.
Hemant
Raipur, June 16, 2016
Future Security
The hdfc ergo General Insurance is the best which facilitate best benefits in low premiums. I buy two wheeler insurance plan. Policy coverage is high ~87% and the claims are high too. Service is great and the behaviour of the executives is really nice. The accidental death benefits is inbuilt in the insurance policy.
Gurpreet
Gurgaon, June 16, 2016
Normal Insurance Policy
I have insurance for my two wheeler with hdfc ergo general insurance. Policy coverage is good but the premiums are little bit high. Claims are high with fast and on time services. Large number of garages are providing fast services and the recovery is so quick no long waiting in the queue.
Devesh
Karnal, June 16, 2016
Really Good
The HDFC ERGO General Insurance is the finest insurer that's why I purchase the two wheeler insurance policy plan from them. The policy coverage is high 89% and the claims are even better. Whole bike is insure in the policy and the claiming amount is high. Good number of garages are providing service to the customers for better and fast recovery. I like the plan.
Sandeep
Pune, June 16, 2016
Satisfactory Policy
The policy plan I have is hdfc ergo two wheeler insurance plan. The policy is an average one and the premium is low, that's the good thing in the insurance plan. Policy coverage is 69% and the claims are normal. The fiber body parts and servicing of the bike is excluded in the claims. Please improve your web services. Satisfactory for me.
Abhinav
Chaksu, June 16, 2016
Super Plan
I buy two wheeler insurance policy plan from hdfc ergo general insurance. Policy coverage is high ~90% and the claims are high. Garages are high in amount for fast and good services. Fiber parts of the two wheeler is included in claims. The tow up the bike/vehicle is provided by the terms and conditions of the policy which is absolutely free.
Eklavaya
Jalandhar, June 16, 2016
Very Good Policy
My hdfc ergo two wheeler insurance plan is good. Policy has low premiums. Policy coverage is high ~88% and the claims are even better. Garages providing good service to customers and tow facility is for free at any location in the country.
Rohit
Kalyan, June 16, 2016
High Returns
My friend suggested me the two wheeler insurance policy plan which I buy from hdfc ergo general insurance. Policy coverage is high 86% and the premiums is low. Claims easy sanctioned because of the fast services. The garages are present for good assistance and they are good in numbers.
Tanmay
Indore, June 16, 2016
Great Service
Great two wheeler insurance policy plan which I buy from hdfc ergo general insurance. Large amount of garages are present in the city for on time service. Policy provide good claims which includes whole vehicle recovery. Service is the best facilitate by the executives and the staff members. The tow service is facilitate at any location at any time.
Yogesh
Gwalior, June 16, 2016
High Coverage
My bike is secure because I have hdfc ergo two wheeler insurance plan. The policy coverage is high and the investment is low. Claims are nice with whole bike parts recovery. Huge amount of garages and workers are working to give best services to the customers. Tow facility is given for free.
Uttam
Mussorie, June 16, 2016
Responsive Faculty
I purchase two wheeler insurance policy plan from hdfc ergo general insurance. Policy coverage is superb around 89% and the premiums are low. Claims are high and the fiber parts also included in the policy. Large number of garages present in the city with good range and services. The updates are send time to time for best offers and upgradation in the policy.
Imran
Darjeeling, June 16, 2016
Excellent Work
I have two wheeler insurance policy plan which I buy from hdfc ergo general insurance. Policy coverage is 84% and the claims are high. The fiber body parts are also included in the claims. Large number of garages are present for fast service and easy recovery. Good work.

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