Bharti AXA Bike Insurance Claim

Bharti AXA General Insurance Company provides coverage for almost all types of troubles that bike owners might experience through their insurance plans. The Insurer a high Claim Settlement ratio of 94.6% and provides round-the-clock assistance to its customers. Bharti AXA General Insurance Company aims at making its insurance services as customer-friendly as possible. Hence, they have a simple claim settlement process that allows all their customers to ride their vehicles carefully without any worries.

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Documents required to File Bharti AXA Bike Insurance Claim

Furnishing authentic and complete documents is a crucial part of a claim process. Without proper documentation, you cannot get a successful claim from Bharti AXA General Insurance Company. Therefore, here is the list of documents that you have to submit while filing a bike insurance claim:

  • Documents needed for filing a claim in case of an accident:
  • The carefully filled-in claim form
  • A copy of the FIR
  • A copy of the driving license
  • A copy of the registration certificate
  • A copy of the insurance policy
  • Original tax receipts of the policyholder for verification purposes
  • An estimate of the repairing costs
  • The final bills and payment receipts
  • A satisfaction voucher and claim discharge paper to be signed across a revenue stamp if the repairer has to receive the claim amount.

Documents needed for filing a claim in case of theft:

  • The original FIR
  • Final Police Report
  • The original registration certificate
  • The original insurance policy
  • Details of the insured
  • Tax payment receipts
  • The official letter of intimation to the RTO stating the theft
  • The letter of authentication of the theft by the RTO
  • Duplicate keys or any existing informative accessories
  • JMFC – Judicial Magistrate First Class
  • Subrogation letter
  • Forms 28, 29, 30 & 35, duly signed by the policyholder
  • The claim discharge voucher signed across a revenue stamp

Bharti AXA Bike Insurance Cashless Claim Process

Here is how you can file a cashless claim for the Bharti AXA Bike Insurance policy:

Step-1: The first step would be to contact your insurer and register for the claim. If you are a Policybazaar customer you can speak to our experts at at 1800-208-8787 and email us at It can also be done by calling Bharti AXA General Insurance Company on their customer care number (1800 103 2292 ) or even sending them an email ( at claims at bharti-axagi dot co dot in) informing them about the occurrences and your requirement for raising the claim.

Step-2: The next step would be to file an FIR, if applicable. Incidents like theft or accident have to be compulsorily reported to the police before any process related to the claim is initiated.

Step-3: After registering for the claim, the next step is to bring your vehicle to a garage, authorized by the insurer, where a professional will evaluate it to assess the damage properly. They will make a report stating the extent of damage that will impact the amount of claim you will be eligible to get.

Step-4: The next step would include the commencement of repairs by the garage professionals.

Step-5: The final step would be to submit all the necessary documents for successfully processing the claim as demanded by the insurer. The insurer will conduct a thorough verification of the documents, and if no faults are found, they will pay the costs incurred for repairing the damages.

Bharti AXA Bike Insurance Reimbursement Claim Process

Here is the procedure you should follow if you wish to raise a reimbursement claim for your Bharti AXA bike insurance policy:

Step-1: The first step would be to inform the insurer about your requirement of filing a claim by stating the occurrences and completing the claim's registration process.

Step-2: File an FIR as soon as possible, in case of an accident or theft as, without the FIR, the claim process cannot be started.

Step-3: If you cannot take your vehicle to an insurer authorized garage, take it to any garage. A professional will conduct an evaluation of the vehicle and make a report, which has to be submitted to the insurer.

Step-4: Get your vehicle repaired and keep the payment bills and receipts carefully.

Step-5: After the repair is done, submit all the required documents to the insurer, who will verify everything. Upon satisfactory completion of verification, the insurer will reimburse the incurred costs to you, hence, settling the claim.

Common Reasons for Bharti AXA Bike Insurance Claim Rejections

In several cases, it happens that customers complain about getting their claim applications rejected. Here are a few reasons why it might be happening:

  • Approaching the insurer for damages that are not covered under your insurance policy.
  • Driving without a valid driving license.
  • Driving under intoxication.
  • Wear and tear, mechanical or electrical breakdown of the vehicle.
  • Damages occurring outside the country.

Bharti AXA Bike Insurance No-Claim Bonus

The No-Claim Bonus (NCB) is provided to the policyholder as a reward for not filing a claim and driving safely throughout the year. It can be claimed from the second year of the insurance if the policyholder hasn't raised any claim in the previous year. It ranges from 20% to 50%, and it can be claimed consecutively for five years if you continue with the same policy and don't raise a claim.


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