ICICI Prudential ULIP Plans

Ans:. For receiving continuity of your policy benefits, it is critical to pay premiums on time. You can pay your ICICI Life Insurance premium through these 11 methods:

• Net Banking
• Credit card
• Bill desk
• Bank Website Debit Car+ ATM PIN
• Debit Card
• Bill junction
• Infinity
• E-collect
• Rupay Debit Card
• Skypack drop box
• MINC Drop Box

For paying premium online, you can login to e-portal

Step 1: Enter your policy details – policy number and policyholder’s date of birth

Step 2: Select your online bank account, debit/ credit card or use the NEFT facility to pay the premium

Step 3: Authenticate and confirm your payment details and receive online confirmation

Ans:. You can check the policy status via online, or opt for SMS and e-mail reminder facility.

You can check ICICI Prudential Life Insurance Policy Status Online as follows.

• Open ICICI Prudential Life Insurance website in your browser
• Now you will be directed to a new window. On the top right side of this new page you can see the customer login section
• Enter user ID and password to navigate to checking the policy status

Only registered users can access the portal, so you need to sign up for the service, if you haven’t yet.

Ans:. Online Policy Renewal facility is available to all ICICI Life Insurance customers. The process is as follows;

Step 1: Login into the website with your Client ID and password.

Step 2: Select the policy due for renewal payment. Click Pay Renewal Premium Now

Step 3: Choose payment option- NEFT, Credit Card/Debit Card

Step 4: Authenticate and confirm your payment details and print out the payment receipt

Ans:.

Step 1: Complete the claim form through -

Email - lifeline@iciciprufile[dot]com

Phone-Call a claim care

Online claim

From branch office

Step 2: Form Evaluation

The Claim Care department examines the claim and if any essential documents are missing, the team immediately notifies the policyholder of the same. The team keeps the claimant up-to-date on the process via Emails.

Step 3: Claims Processing

On receipt of all the essential documents, the Claims department processes the application within 12 calendar days, if no investigation is needed for checking the claim made.

For quick access to claim funds, ICICI Life Insurance transfer funds directly into the beneficiary’s bank account.

In case of cashless hospitalization, you need to produce the relevant medical bills and reports, issued by the attending physician.

Upon completion of these documents, submit them to your nearest ICICI branch.

Ans: You need to keep your policy for a minimum of 3 years before you can cancel it. You need to fill a surrender form at any of the ICICI Prudential Life branches, and submit your policy documents. The cancellation process will take 30 days to complete and the surrender value funds will be directly transferred to your bank account.

If you signed up for a single premium policy, you can cancel it after the first policy year.