Cashless Facility on Claim in Two-wheeler Insurance

Two-wheeler in India is used by millions of people in India to commute because it is the most convenient and affordable way of travelling from one place to another in a city. If you are a two-wheeler owner then you must be covered with a third-party liability insurance policy that is mandatory and provides cover to the third party only. But if you love your two-wheeler and decides to protect it then you must have purchased a comprehensive insurance policy that provides cover for almost all kinds of damage or loss caused to your two-wheeler or you in an accident.

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The real purpose of an insurance policy is to provide cover to the policyholder when he/she raises a claim. This is the only purpose of purchasing an insurance policy. Also, make sure that you have purchased the insurance policy from a company that has a good network of garages as well as there are plans that provide cashless claim. So, what is a cashless claim?

Cashless Claim

When you meet an accident and your bike requires repair, you go to the garage that is registered with your insurance company. You submit your bike and raise the claim for it when the bike is fully repaired. The bill goes to your insurance provider and after they check the details, they pay the amount. In this, you might have to pay a compulsory deductible that is not a big amount.

What is deductible you assume? A deductible is an amount that you have to pay for personal sources before the insurance company settles the raised claim. In two-wheeler insurance the amount is Rs. 100 per raised claim.

How does It Work?

When you purchase the policy from a particular insurance company, they have two-wheeler garages and workshops that are registered with them. You can access them easily online as well as in your policy documents. You can also call the customer service executive and ask them about it.

When you meet an accident and it requires repair, you have to take it to the registered garage but before that the insurance company will inspect the bike and the damage caused to it. Theperson who would inspect the two-wheeler will approve the cashless claim and once it is done, the workshop will start repairing the two-wheeler. When the bike is repaired, the garage will send the bill to the insurance company where they will evaluate the bill and then pay the amount.

Also, keep in mind that the insurance company will provide you cashless claim for the things that are mentioned in the policy.

Cashless Claim Benefits

Since this is the only purpose for which a person purchase the policy. There are also several benefits of cashless claim settlement. They are as follows:

No Stress of Payment

Getting your claim settled can be one of the biggest headaches sometimes. But when you make sure that the policy you chose from the company provides cashless claims then it becomes really easy and stress-free for you. You do not have to pay for anything but the deductible which is a very small amount.

No Cash Required

As the term cashless suggests that you do not have to pay any amount apart from the deductible to the garage to get your two-wheeler repaired. However, in case the company does not provide a cashless claim facility, you will have to pay for the repair and the company will provide the reimbursement for it in a few days.

Apart from the benefits of cashless claim, let us tell you that how can you file for a cashless claim.

Steps to Follow to Raise a Claim

  • Check for the nearest garage that is registered with the insurer.
  • Get the registration number for the third party that is involved in the accident.
  • If there are any witnesses, get their contact details.
  • Inform the insurer about the accident as soon as possible.
  • File an FIR and get a copy of that report.
  • Once the claim that you have raised is in insurer’s record, you will have to provide the required documents to proceed with the cashless claiming process.
  • The insurer will inspect the damages and evaluate the amount.
  • After the repair, the insurer will pay of the amount incurred.


The cashless claim is the best facility that an insurance company provides. So, before you purchase a policy, do a thorough research on plans available in the market and check which insurance company provides a cashless claim facility. Also, it would be easier for you if you go on to purchase the insurance policy online because you can get all the necessary details and also compare different plans. Apart from this, you can also calculate the premium amount and it will be cost-effective for you than purchasing the policy offline.

Written By: PolicyBazaar - Updated: 02 July 2021

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