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Cashless Bike Insurance

Cashless bike insurance is a type of claim settlement process that offers a convenient solution. It allows you to get your two-wheeler repaired at any of the authorized network garages without paying the bill amount from your pocket. This article will explain the cashless bike insurance process, its benefits, required documents, and tips to avoid claim rejection.

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What is Cashless Bike Insurance?

Cashless bike insurance is an online facility provided by the insurance company's network garages (authorized partner garages). As the name suggests, the insurance company manages the bike repair expenses on the policyholder's behalf. Hence, it saves the policyholder from the hassle of paying immediate out-of-pocket expenses.

In this process, the insurer sends the surveyor to the accident site to check the extent of the damage. Based on the extent of damage, the surveyor prepares the assessment report and sends it to the insurer. If the insurer approves it, the damaged bike can be sent to the network garage for repairs. Note that cashless service ensures you get high-class quality repairs at the trusted garages in your locality.

How to Claim Cashless Bike Insurance?

Here are the steps that you can follow to get a cashless claim settlement in your bike insurance policy:

  1. Step 1: Report the Incident
    As a bike owner, immediately notify your insurance provider about the accident.
  2. Step 2: Damage Assessment
    The insurer will send a surveyor to assess the damage and extent of loss.
  3. Step 3: Claim Form Submission
    Fill out the claim form available on the official website of Policybazaar Insurance Brokers Private Limited and submit it along with the necessary documents.
  4. Step 4: Repair Approval
    Once the claim form & documents are submitted, the insurer approves the repair request.
  5. Step 5: Garage Repairs
    Send your damaged bike to the nearest network garage for repairs.
  6. Step 6: Bill Settlement
    After repairs, the insurer pays the repair charges directly to the network garage. However, you may be required to pay deductibles or non-covered expenses.

Documents Required for Cashless Bike Insurance Claims

While settling your bike insurance claims, you have to provide certain mandatory documents to get cashless repair services:

  • Driving License
  • Registration Certificate (RC)
  • Bike insurance policy documents
  • Repair bills
  • Payment receipt
  • FIR (in case of third-party damages or theft)
  • Proof/evidence of the damaged bike (pictures/videos)

Benefits of Cashless Bike Insurance Policy

When you get a cashless service in a network garage of your insurance company, you get several benefits. They are as follows:

  • Convenience
    The insurance company's network garages make the process quicker and more convenient. Repair your bike at a network garage and let your insurer pay the bill.
  • Cashless Mode
    Cashless bike insurance provides quick & smooth claim settlement without worrying about the substantial amount to be paid from your pocket. You don't have to worry about the stress of managing the cash or arranging money to settle the bills.
  • Hassle-Free
    You get the cashless service in the network garage, and the claim settlement process becomes smoother. It is because you do not have to worry about anything, and your insurer does everything. Hence, the process is hassle-free for you.
  • Reliability
    Bike insurance companies ensure that their network garages are at the top when it comes to providing service to the customer. The network garages have a proven record of customer satisfaction and best-in-class service. Also, you do not have to worry about the original bike parts as they provide genuine parts.

8 Tips to Avoid Bike Insurance Claims Rejection

Here are a few tips that you can incorporate to avoid cashless bike insurance claims in India:

  • Avoid providing misinformation or raising fraudulent claims.
  • Check your bike insurance date and renew your policy on time, as insurers do not entertain claims raised under an expired policy.
  • Ride your insured bike with a valid DL and RC.
  • Remember, insurers do not provide coverage for regular wear & tear or mechanical or electrical breakdown caused to the bike.
  • Do not involve yourself in illegal racing or reckless driving, as your insurer will not cover the damages sustained in such circumstances.
  • Raise your claims on time since any delay in informing the insurer will lead to claim rejection.
  • Avoid any modifications to your bike.
  • Read your policy wording carefully, especially the inclusions & exclusions.

Difference Between Cashless and Reimbursement Bike Insurance Claims

There are two types of bike insurance claims provided by bike insurance companies. You can choose any service at your convenience. The below highlights the difference between both cashless and reimbursement bike insurance claim settlement processes:

Points of Differentiation Cashless Bike Insurance Reimbursement Bike Insurance
Meaning Cashless bike insurance allows you to repair your bike in any network garage without paying bills upfront. Reimbursement bike insurance allows you to pay the repair bill from your pocket at any garage, and later, the insurer will reimburse the repair amount in your bank account.
Method The process is hassle-free and requires you to submit mandatory documents online. The process is cumbersome and might require some paperwork.
Speed The claims are settled instantly. This might require some time due to the lengthy process.
Network Garage It allows to repair your damaged bike at your nearest authorized network garage. You can repair your bike at any garage.

FAQs – Cashless Bike Insurance

  • Q.1 What is the difference between cashless and reimbursement bike insurance claims?

    Ans: The cashless claim settlement process in bike insurance allows you to get your bike repaired at any of your nearby network garages without paying upfront. At the same time, reimbursement requires you to pay first upfront to any of your local garages and then get reimbursed by the insurer to your bank account.
  • Q.2 Do I need an FIR for all cashless bike insurance claims?

    Ans: In India, FIR is typically required for third-party damages or theft claims. For minor accidental damages caused to the insured bike, you might not need it necessarily.
  • Q.3 Can I get my bike repaired at any garage with cashless bike insurance?

    Ans: You must only send the bike to the insurer’s authorized network garages for cashless claims processing.
  • Q.4 What happens if I modify my bike?

    Ans: Any modification or beautification in your bike might lead to claim rejection, as insurers do not entertain such claims.
  • Q.5 How quickly are cashless claims settled?

    Ans: Generally, cashless claims are faster than reimbursement claims, as the insurer steps in between and settles expenses or bill amounts directly with the authorized network garage.
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Disclaimer: The list mentioned is according to the alphabetical order of the insurance companies. Policybazaar does not endorse, rate or recommend any particular insurer or insurance product offered by any insurer. This list of plans listed here comprise of insurance products offered by all the insurance partners of Policybazaar. For complete list of insurers in India refer to the Insurance Regulatory and Development Authority of India website www.irdai.gov.in
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^The renewal of insurance policy is subject to our operations not being impacted by a system failure or force majeure event or for reasons beyond our control. Actual time for a transaction may vary subject to additional data requirements and operational processes.

^The buying of Insurance policy is subject to our operations not being impacted by a system failure or force majeure event or for reasons beyond our control. Actual time for transaction may vary subject to additional data requirements and operational processes.

#Savings are based on the comparison between highest and the lowest premium for own damage cover (excluding add-on covers) provided by different insurance companies for the same vehicle with the same IDV and same NCB.

*TP price for less than 75 CC two-wheelers. All savings are provided by insurers as per IRDAI-approved insurance plan. Standard T&C apply.

*Rs 538/- per annum is the price for third party motor insurance for two wheelers of not more than 75cc (non-commercial and non-electric)

#Savings are based on the comparison between the highest and the lowest premium for own damage cover (excluding add-on covers) provided by different insurance companies for the same vehicle with the same IDV and same NCB.

*₹ 1.5 is the Comprehensive premium for a 2015 TVS XL Super 70cc, MH02(Mumbai) RTO with an IDV of ₹5,895 and NCB at 50%.

*Rs 457/- per annum is the price for the third-party motor insurance for private electric two-wheelers of not more than 3KW (non-commercial).The list of insurers mentioned are arranged according to the alphabetical order of the names of insurers respectively.Policybazaar does not endorse, rate or recommend any particular insurer or insurance product offered by any insurer. The list of plans listed here comprise of insurance products offered by all the insurance partners of Policybazaar. For complete list of insurers in India refer to the Insurance Regulatory and Development Authority of India website www.irdai.gov.in