Dos to Be Followed When Filing Your Two-wheeler Insurance Claims Online
When making your two-wheeler insurance claims successful, understanding what is right to do can make all the difference. Here is your go-to guide for the crucial dos to streamline the process:
Inform Your Insurance Provider Timely
The first thing to remember while initiating the claim process is to promptly informing your insurance company. Once you tell the company, your claims settlement process is initiated from their end. Further, the claim teams will follow up for speedy resolution.
Share the Right Policy Details
While you file a bike insurance claim online, you should be precise while entering the policy details. Any discrepancies or misinformation might lead to unnecessary delays or even rejection of claims. Hence, accuracy matters when entering your bike insurance policy details during online claims.
Always Take the Bike to a Network Garage
If you have chosen the cashless process, you must get your bike repaired at the insurer's recommended network garage only. Usually, these garages have tie-ups with the insurance company, simplifying the repair and settlement process.
File an FIR if needed
A First Information Report (FIR) is mandatory in third party and theft claims. Hence, you must file one and make claim process hassle-free.
Keep All the Mandatory Documents Ready
You must keep your documents, such as your driver's license, registration certificate of the vehicle, PUCC, and valid two-wheeler insurance policy, ready. The insurance company asks for these documents along with the claim form.
You may also read How to File Bike Insurance Claims?
Don'ts to be Kept in Mind While Raising Two-wheeler Insurance Claims Online
It would be best if you kept the below don'ts in mind to make your claims settled quickly:
Do Not Claim for Exclusions
Every bike insurance policy comes with exclusions. You must read all exclusions before buying the policy. The insurance companies reject claims raised for exclusions.
Avoid Delays in Filing the Claim
As you must inform your insurer about the incident as soon as possible, you must file the claim on time. There should not be any delay in making claims, as it would further cause delays in the settlement process. Also, remember any consequential losses are not covered in your bike insurance policy.
Do Not Repair the Bike until the Survey
Another significant tip to remember is to hold off on repairing your bike until the insurance company's surveyor inspects the losses caused to the vehicle. Moreover, you must cooperate with the surveyor and be transparent while answering all the insurer's questions.
Adhering to these guidelines will ensure a seamless claim-filing experience. Stay attentive, whether purchasing a two-wheeler insurance policy or navigating the claim settlement process. However, if you have purchased the policy from Policybazaar.com, you can easily connect with our customer assistance team by calling 1800-258-5881 and avail a seamless claim settlement process.
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