Two-Wheeler Insurance Cashless Garage

What is a Network Garage?

A network garage is a bike service centre with a tie-up with your insurance provider. When you take your damaged bike to a network garage, you can enjoy a cashless repair service. You don't have to pay the garage upfront for repairs in this garage. Instead, your insurer settles the bill with the garage according to the policy terms.

What is Cashless Claim Service?

The cashless claim or cashless garage in bike insurance is a service benefit provided by the insurer to the insured for getting the bike repaired in one of the network garages. Under this service, the insurer pays off the liability of repairing the two-wheeler after an accident.

It requires fewer formalities to raise a claim. The insurer sends the surveyor to the location or the garage as soon as possible to check the extent of damage, according to which the insurer will settle the claim. The insurance companies tie up with two-wheeler garages that provide cashless services to you.

How it Works?

• After an accident, the insurer sends a surveyor to assess the damage.
• Based on the surveyor's evaluation, the insurance company ask you to send the bike to the nearest network garage for repairs.
• Once the repairs are done, the insurer settles the repair bill directly with the network garage. You only pay deductibles or costs beyond the Insured Declared Value (IDV) (if applicable).
• This system cuts down paperwork and waiting time, helping you get back on the road faster.

Benefits of Cashless Two-wheeler Insurance

When you get your bike to a cashless garage for repair, here are the benefits you get to enjoy:

• Quick Services
  When you take your damaged bike to a network garage, the garage keeps your bike on priority and takes less time to repair.
• Hassle-Free
  When you get your bike repaired in a network garage, the insurance company takes care of everything, making it less hassling.
• Reliability
  Bike insurance companies keep an eye on their network garages and their upgradation. They make sure that they have a good history of satisfying their customers. These garages keep genuine spare parts and charge accordingly.
• Smooth Claim Settlement
  These network garages offer a smoother claim settlement process, as you do not have to worry about paying for the repair.
• Peace of Mind
  You can keep your peace of mind since you do not have to worry about the expenses if your bike gets damaged in an accident. The insurers take care of almost everything.

How to Raise or File Cashless Claim Under Bike Insurance?

Follow the procedure below to file a cashless claim under the bike insurance policy:

• Inform your insurance company immediately after the incident via phone, app, or website.
• The insurer sends a surveyor to assess the damage and design an assessment report.
• Based on the surveyor's assessment report, the insurance company ask you to send the bike to the nearest network garage for repairs.
• Take your two-wheeler to a nearby network garage and submit the required documents.
• Once the repairs are done, the insurer settles the repair bill directly with the network garage. You only pay deductibles or costs beyond the Insured Declared Value (IDV) (if applicable).

*Note: If you choose a non-network garage, you must pay the bill first and then file for reimbursement.

Documents Required for Raising Bike Insurance Claims

You must have third-party bike insurance or a comprehensive bike insurance policy to raise different claims. Here is a list of documents required for raising claims in India:

1. To Raise Third-Party Claim

   You need to provide the following documents to raise the claim in case of third-party liability:

   • Claim Form
   • FIR copy
   • Valid Driving License
   • Registration Certificate

2. To Raise Theft Claim

   The following documents are to be submitted:

   • Claim Form
   • RC of a two-wheeler
   • FIR Copy
   • Policy Documents
   • NOC
   • Subrogation Letter
   • Previous insurance info. If necessary

3. To Raise Accidental Claim

   Documents required to raise an accidental claim:

   • Copy of Insurance
   • FIR copy (If needed)
   • Valid Driving License
   • Original Receipt of Payment along with the invoice for repair
   • Any Other Documents as per the insurer's requirement

Why Cashless Claim Is Better Than Reimbursement?

The cashless claim is a better and smoother process than the reimbursement. Here's why:

• When you take your bike to a network garage, the insurer makes sure your bike gets repaired on priority.
• You do not have to pay for the repairs as the insurer does it on your behalf, whereas, in reimbursement, you have to make the payment and the insurer reimburses the paid amount in a few days.

How to Choose a Right Two-Wheeler Insurance Company?

Choose an insurer with a vast network of garages in your locality to enjoy the full benefit of cashless claims. This ensures that no matter where you are, there's likely a service centre nearby where you can get immediate help. Before buying bike insurance online, always look for:

• Check the number of network garages on the insurer's official website.
• Look for reviews or ratings on service quality.