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How to Check ICICI Term Insurance Policy Status?

Anyone who has an ICICI term insurance policy can easily access policy details from the comfort of your home or anywhere else.

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In this article, let us understand to check the ICICI term insurance policy status.

Process for a New User

If you are a new user create your profile on the portal. Once your profile is ready, you can check the ICICI term insurance policy status by logging in. 

Follow these steps to first register yourself on the portal.

  • Visit the official website of ICICI Prudential Life Insurance Company. 
  • You can see ‘Login’ at the top right corner. Click to open the drop-down menu then select Individual under the ‘Customers’ section. 
  • A new login window will pop up, click on ‘New User’.
  • Enter either your mobile number or email ID or policy number followed by your date of birth. Then click on ‘Submit’.
  • In the next step create a strong password and click on submit.
  • You will have to wait for few hours to let your profile set up. You will get notified when the profile is ready to be accessed online. 
  • You can follow the initial two steps and login into the account by using credentials.

Process for a Registered User

Follow the below-mentioned steps to check your ICICI term insurance policy status:

  • Visit the official website of ICICI Prudential Life Insurance Company.
  • Click on login at the top right corner. From the drop-down menu select 'Individual' under the 'Customers' section.
  • A new window will pop up. Enter either your registered mobile number or registered email ID to log in.
  • From the drop-down mention of 'Start in' select 'Dashboard' or anything, you wish to check first.
  • In the next step enter your password. 
  • You can now access your account to check your policy status.

Note: You can easily edit your contact details if needed, pay the term insurance premium, and download the statement.

How to Check ICICI Term Insurance Policy Status on Mobile Application?

ICICI prudential life insurance offers service-related assistance via mobile application as well. Follow the steps given below to check your ICICI term insurance policy status via the mobile app:

  • Download the ICICI Prudential Life Insurance mobile application from the Play Store or App Store on your mobile device. 
  • Enter your credentials to log in.
  • Click on generate OTP for verification. 
  • Enter the one-time password you received on your registered mobile number. 
  • You will be logged into your account. Besides policy status, you can track your claims, generate e-statements, check upcoming premiums, and do more. 
  • Using the mobile app, you can navigate through the services you are seeking. 

How to Check ICICI Term Insurance Policy Status Offline?

  1. Via SMS Service

    You can use the SMS service to check the ICICI term insurance policy status. You can also enquire about other policy-related details by sending the following codes to 56767:


    SMS Code

    Revive Policy


    Register PAN


    Get payment assistance

    SMS Assist

    Request advisor to call back


    Get VAM to call back


    To get the list of SMS helpline alerts


    Policy status

    PST<space>policy number

    Address claim query

    I Claim

    Opt for ECS facility


    Policy fund value


    Product information


  2. Via Call

    • If you are a resident of India, you can dial 1860 266 7766 to connect with the customer representative and ask for any policy-related queries.
    • If you are an NRI, you can dial +91 2261930777 to connect with the customer representative and ask for your policy status. 
    • The phone service is available from Monday to Saturday. You can call anytime between 10 am - 7 pm IST. 

Wrapping it Up

If you have an internet connection and a smart device, you can easily access the customer account from the comfort of almost anywhere. Checking the ICICI term insurance policy status is just a matter of few clicks and is hassle-free.

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