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Max Life Insurance Policy Status Check

Max Life Insurance provides insurance solutions to fit the different needs of various individuals. If you are a company customer and have purchased a plan, you can check the policy status for your insurance plan via various methods like call, email, or SMS. You can also check the max life insurance policy status online by policy number in just a few simple steps. Let’s discuss the Max Life Insurance Policy Status Check steps in detail in this article. 

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Policybazaar team will help and support you at the time of claim. A personal claim handler from our team of experts will get in touch with you when your nominee applies for a claim on our website.
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Why Should You Buy Max Life Insurance Plans?

Here is a list of all the important reasons why you should buy max life insurance plans:

  • Low Premiums: Max life insurance provides several plans that are budget-friendly. You can buy term insurance plan at highly affordable premiums that provide a large life cover for the long term. 

  • Transparent: Buying life insurance plans online provides you with more transparency as you are getting in touch directly with the insurance company. This way you will have a better understanding of the policy details and documents. 

  • Convenient: Max life insurance plans are easy to understand and convenient to buy. You can buy various types of life insurance policies from Max Life Insurance online or offline and check their policy status from the comfort of your home.

  • Flexible: You can customize the max term insurance plans as per your needs. For example, you can select your ideal policy and premium payment term along with adding riders to the base plan for enhanced coverage. You can also purchase life insurance plans that invest in market funds of varying risks to fit your risk appetite.

one crore term plan

Term Plans


Life Cover

@ Starting from ₹ 16/day+


Life Cover

@ Starting from ₹ 8/day+


Life Cover

@ Starting from ₹ 12/day+

How to Check Policy Status of Max Life Insurance?

For Max Life Insurance policy status check, you can follow the below mentioned procedures:

  1. On Call

    You can check Max life Insurance Policy status by calling the company's toll-free hotline at 18601205577 during their operating hours from Monday to Saturday, i.e. from 09:00 AM to 06:00 PM.

  2. By SMS

    You can also check your Max life Insurance Policy status by sending an SMS to the company. Depending on your inquiry, you should transmit a specific short code provided by the company to 5616188.

  3. By Email

    For a max life insurance policy status check you can send an email on the service[dot]helpdesk@maxlifeinsurance[dot]com, stating your query.

  4. Visiting Branch Office

    You can visit the max life insurance company’s nearest branch to settle any queries regarding the max life insurance policy status check.

How to Check Max Life Insurance Policy Status Online by Policy Number?

You can check Max Life Insurance Policy status online by policy number in the following way.

  • Step 1: Visit the official Max Life Insurance website.

  • Step 2: Click on the 'Customer Login' button at the top right corner of the page. A drop down menu will pop out containing options like 'Pay Premium,' 'Track Application,' 'Claims Centre,’ etc.

  • Step 3: Choose an option, and you'll be redirected to a different webpage.

  • Step 4: To access your Max Life Insurance policy information, you'll need to provide these details:

    • Username

    • ID

    • Password

  • Step 5: Once you've accurately filled in the information, you'll gain access to the Max Life Insurance customer login portal

  • Step 6: Next, enter your policy number to check Max Life Insurance policy status.

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How do you reset the login password to check the Max Life Insurance policy status?

Here are the steps to reset login password to check Max Life Insurance policy status:

  • Step 1: If you've forgotten your password, access the login portal and click on the 'forgot password' option. It will lead you to a page where you can check your Max Life Insurance policy status.

  • Step 2: Next, provide the necessary details, including your customer ID, registered email address, and policy number.

  • Step 3: After entering these details, click on the submit button.

  • Step 4: Check your email inbox; you should receive an email containing a link to reset your password.

  • Step 5: Click on the provided link in the email to set a new password to check your Max Life insurance policy status and details.

How Can I Recover the Max Life Insurance Username?

You can recover the max life policy details username in the following ways:

  • Step 1: Click on the ‘Forgot username’ option on the max life insurance policy details page

  • Step 2: Fill in the required information like policy number, customer ID, and email address 

  • Step 3: Click on ‘Submit’ to receive the max life policy status username easily

What Documents Do You Need To Buy Or Update Max Life Insurance Plan?

Following is a list of documents required to buy life insurance plan or to update a plan of Max Life Insurance:

Official documents
  • Voter ID
  • Passport
  • Aadhaar card
  • PAN Card/Form 60
  • Job card issued by NREGA, signed by the State Government’s officer

Income Proof
For Salaried people
  • Statement of bank showing salary credit of last 3 months
  • Last 2 year ITRs
  • Latest Form 16
For Self-employed:
  • For the last 2 years, ITRs not filed in the same year
  • Income computation
  • Audited balance sheet certified by CA and profit loss account of last 2 years
  • Form 26 AS
Address Proof
  • Electricity, piped gas, water or other utility bills
  • PPO (Pension Payment Orders) for retired individuals
  • Property or Municipal Tax Receipt
  • Allotment of Accommodation letter from the employer

*Note: The list of documents required to buy life insurance may differ for different policies and insurers.

What Are The Codes To Send SMS To Max Life Insurance For Policy Details?

Here are the codes to send SMS to Max Life Insurance for Policy Details:

Codes Details
PR Duplicate of premium receipt
Status Status of Policy
NAV Net Asset Value
LAP Last Amount Paid
Due Date Policy Due Date
FV Fund Value
US Unit Statement
CS Certificate of Premium Paid

How Can NRIs Check Policy Status Of Max Life Insurance?

NRIs can check Policy Status of Max Life Insurance in the following ways:

  • NRIs can either send email at

  • NRIs can call the NRI helpdesk of Max Life Insurance at 0124 - 5098162; 0124 - 4905150 (9:00 AM to 6:00 PM - from Monday to Saturday)

About Max Life Insurance

Max Life Insurance Company Limited is a joint venture between two renowned financial organizations, Max Financial Services Limited and Axis Bank Limited. Max Life Insurance offers comprehensive protection and long-term savings life insurance solutions to customers, through its multichannel distribution including agency and third party distribution partners to over 30 lakh customers. You can easily buy Max Life Insurance policies from Policybazaar and also receive assistance from Policybazaar insurance advisors in case of any doubt or query.


  • Q: How can I check my Max Life Insurance Policy Status?

    Ans: You can check your Max Life Insurance Policy Status by following these steps:
    • Log in to the official website of Max Life Insurance.
    • Click on 'Customer Login,' choose your desired option, and provide your login details.
    • Once logged in, enter your policy number to check the status.
  • Q: What do I do if I forget my Max Life Insurance account password while trying to check policy status?

    Ans: If you forget your password, follow these steps to reset it:
    • Click on 'Forgot Password' on the login portal.
    • Provide your customer ID, registered email address, and policy number.
    • Receive an email with a password reset link.
    • Use the link to set a new password and proceed to check your policy status.
  • Q: Can I check my Max Life Insurance policy status without my policy number?

    Ans: No, you will need your policy number for checking the status. However, if you forget your password, you can reset it using your customer ID, registered email address, and policy number as part of the password recovery process.
  • Q: How frequently can I check my Max Life Insurance policy status online?

    Ans: You can check your Max Life Insurance policy status online at any time that is convenient for you by logging in to your account on the official website.
  • Q: What is the toll-free number for Max Life Insurance policy status check?

    Ans: The toll-free number for Max Life Insurance policy status check is 18601205577.
  • Q: In how many ways can I check my Max Life Insurance policy status?

    • On Call: Call 18601205577 (Monday to Saturday, 09:00 AM to 06:00 PM).
    • By SMS: Send an SMS with the specific code to 5616188.
    • By Email: Email
    • Visit Branch Office: Visit the nearest Max Life Insurance branch.
  • Q: Can I check Max Life Insurance policy status online by policy number?

    Ans: Yes, visit the official Max Life Insurance website, click 'Customer Login,' provide login details, and enter your policy number.
  • Q: What's the process to recover Max Life Insurance username?

    Ans: You can visit the website and click on 'Forgot Username,' fill required information (policy number, customer ID, email), and submit to receive the username.
  • Q: How can NRIs check Max Life Insurance policy status?

    • Email:
    • Call: 0124 - 5098162; 0124 - 4905150 (Monday to Saturday, 9:00 AM to 6:00 PM).

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