Aditya Birla Sun Life Insurance Policy Status

Aditya Birla Sun Life Insurance has a pan India reach through 360 plus branches and over 13,000 employees working coherently to deliver a wide range of insurance services to its customers.

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How to Find Aditya Birla Policy Status?

Purchasing insurance is undoubtedly an essential part of financial planning but keeping track of it is equally important. Checking policy status regularly keeps policyholders updated about the date of premium payment, premium amount, maturity date, etc. Since there are various types of insurance policies available, the information regarding them can be varied, but all can be accessed through checking out policy status.

Policyholders can check their policy status via various modes depending upon one's convenience. Aditya Birla provides four separate ways to check the policy status. Here are more details about Aditya Birla policy status checking modes:


Policyholders who want to use the online mode to check policy status can visit the official website of the insurer. They need to enter the correct credentials to access their policy status.


Another online way to check policy status is through a chatbot available on the official website. The policyholder needs to enter a nine-digit policy number or registered mobile number.


If policyholders want, they can simply call customer service by calling the toll-free number. They need to keep the policy number ready to know any details.


Aditya Birla also provides the facility of checking policy status through SMS for those who do not wish to enter into any hassle. Customers need to send an SMS, and they will receive all the necessary information.

The Process to check Aditya Birla Policy Status Online

To save your precious time, Aditya Birla is providing the facility of checking policy status directly through their website. Now customers do not need to stand in queues or run behind their agents to gain required information about their insurances. Now policyholders can know everything about their policies just with a few clicks. This has made it easy for policyholders to keep track of their due payments, maturity dates, bonus, and other crucial information that is necessary for them.

To avail of the service of online policy status checking, customers need to visit the official website of Aditya Birla Sun Life Insurance and enter the valid credentials.

Here are the steps policyholders need to follow in order to check their policy status on the official website of the insurer:

Existing Customers

Step 1: Customers can locate the login option on the official website in the upper right-hand corner.

Step 2: Now it will ask the customer to enter the following details, Policy number/Application number, Date of birth, Mobile number, and Captcha.

Step 3: If all the entered information is correct, customers can now access all the information related to their policies in one place.

Customer Forgets Login ID

There might be chances that a policyholder forgets its User Id; in that case, they will have the option of resetting it by following the below steps:

Step 1: Click on 'Forgot User Id?'

Step 2: Enter Policy/Application Number and Date of Birth

Step 3: It will send an OPT

Step 4: Once customers have entered it and responded correctly to the validation questions, the User Id will be sent to the registered email.

New Customer

For those policyholders who are first-time users, they first need to register themselves on the official website of Aditya Birla Sun Life Insurance. They can do so by following the given steps.

Step 1: Visit the official website.

Step 2: There, customers will find the option of login. Click on it.

Step 3: Now they can see the option for new registration.

Step 4: Once clicked, they need to enter the Application Number and Date of Birth.

Step 5: The new user is registered on the official website now.

Step 6: Now the customer can get all the required details about their policies.

How to Check the Aditya Birla Sun Life Policy Status on Policybazaar?

The policyholders will have to follow the steps mentioned below to check their Aditya Birla Sun Life Policy Status on Policybazaar:

Step 1: Visit the official website of Policybazaar Brokers Private Limited. On the top right, click on the ‘Sign in’ tab.

Step 2: Enter your registered phone number and the OTP received on the same.

Step 3: You will be redirected to the dashboard. Choose the policy tab, here you can check the status of all the insurance policies you have. 

How to Check Aditya Birla Sun Life Policy Status Offline?

If policyholders wish to meet face to face with the company's representative and get all the details, they can easily do so. For this, they need to follow the given instructions:

Step 1: Visit the official website of the insurer.

Step 2: Then look at the option of 'Locate Us' at the bottom of the home page

Step 3: Click on it.

Step 4: A new page will open with a map.

Step 5: On the left hand, upper corner the customer will find a search box

Step 6: Enter city name in it and click on submit

Step 7: It will show the policyholder nearest branch of the insurer

After finding the nearest branch, all they need to do is to take all the essential documents with them to access all the required information.

Other Modes to Check the Aditya Birla Policy Status

Since there are over a million customers with Aditya Birla, and to provide them convenience, the insurer is providing few other options for the customers to look for Aditya Birla policy status. Here are the other ways policyholders can look out for:


Due to the increase in the popularity of emails, customers have the option of sending an email to the insurer at with their policy number and the question they want to ask.


Policyholders can directly connect with the customer care of the insurer by calling the toll-free number 1800-270-7000 between 10 am and 7 pm and for NRI customers +91 2266917777 (call charges apply) provided by Aditya Birla. They need to keep their policy number with them in order to enquire about their policy status.


If Customers are WhatsApp users, they can also know their policy status by sending 'Hello' on 8828800040 on WhatsApp.

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What are the Advantages of checking Aditya Birla Policy Status?

Buying insurance is not enough for the policyholders; they need to keep track of their policy in order to avail the full benefits of their policy and avoid any mishappening. The consistent checking of policy status will provide policyholders with a clear picture of their policy and what actions they need to take in the future.

The insurer has provided various options as per the convenience of the customer to check Aditya Birla policy status. They can choose any suitable options mentioned above and will get full details about their policy/policies.

Policyholders can access the information by checking their policy status, such as:

  • Premium amount

  • The due date for the premium

  • Grace period in case policyholder delayed the premium payment

  • To check updates

  • Information on multiple policies at one place

  • Performance of funds in case of ULIPs

  • Amount of bonus accrued if any

About Aditya Birla Sun Life Insurance

Aditya Birla Sun Life Insurance is a business collaboration between Sun Life Financial Inc. of Canada and Aditya Birla Group. Aditya Birla Life Insurance is a subsidiary company of ABCL or Aditya Birla Capital Limited.

ABSLI has been providing insurance services for the last 20 years. ABSLI offers a wide variety of services including, pension solutions, health plans, term life insurance, wealth protection plans, Unit Linked Insurance Plans. ABSLI has a huge network of 360 plus branches, six distribution channels, 85,000 plus agents, over 13,000 employees, and 1.7 million customers.



  • A1. Policyholders need to login on to the official website of the insurer with their username and password to access any information regarding their policy.

  • A2. The policy number is a nine-digit code mentioned on the right-hand side of the first premium receipt. On the other hand, Client Id is a ten-digit code mentioned on the left-hand side of the first premium receipt.

  • A3. Yes, Aditya Birla Sun Life Insurance sends premium payment notice one month prior to the premium due date.

  • A4. Yes, customer can avail the service of WhatsApp notification in three ways:

    • Give a miss call on 7676690033 from your registered mobile number.
    • Send SMS 'OPTIN' to 567679 from your registered mobile number.
    • Log in into the customer portal through OneABC Id.
  • A5. Yes, you will require an account on the official website of the insurer to access all the information about your policy.

  • A6. There might be chances that you are entering an incorrect username and password.

  • A7. If you forgot your username or password, you can click on 'Forgot Username' and enter all the required details once confirmed; all the details will be sent to your registered email.

  • A8. If you have entered an incorrect password five times in a row, your password will be locked. If you want to reset it, you can click on 'Forgot User Password,' or you can wait for some time to try again.

  • A9. With a valid Username and Password, you can access all the necessary information about your policy. You can easily make any changes like contact details, mode of your policy, and you can also pay your premium online.

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