Tata AIA Life Customer Care

Tata AIA Life Insurance is among the top life insurers in India, with term insurance, savings investment, and various other life insurance products. Existing policyholders or people who are in some way affected can get in touch with Tata AIA customer care. The customer care team will deal with policy-related issues, premium payment claims, renewals, and servicing requests.

53 Partners Insurance Partners

13.2 Crore Registered Consumer

6.29 Crore Policies Sold

We are rated ++ rating

₹1 Crore Life cover starting from ⁺

Lowest Price Guarantee ^˜

Male

Female

Name

Date of Birth (DD/MM/YYYY)

Mobile Number

Check Your Premium Now

By continuing you agree to receive assistance and agree to our Privacy Policy , Terms of use & +Disclaimer

Get Updates on WhatsApp

There are various ways of contacting Tata AIA Life Insurance, apart from stating their customer care number, to allow you to easily connect with the insurance company and get the assistance you need.

Term Plans

₹1
Crore

Life Cover

@ Starting from ₹ 13/day⁺

₹50
LAKH

Life Cover

@ Starting from ₹ 8/day⁺

₹75
LAKH

Life Cover

@ Starting from ₹ 12/day⁺

Tata AIA Life Insurance Customer Care Numbers

If you need a Tata AIA Life Insurance Customer Care Number, there are several ways you can get in touch with the company according to what you need help with. The Tata AIA Life Insurance Customer Care can assist you with the maintenance of policies, premium payments, claims, and re-insuring, etc. Alternatively, you could send a message through their WhatsApp channel or use other support methods.

Customer Care Service	Contact Details	Purpose
Tata AIA Life Insurance Customer Care Number	1860 266 9966	Existing policy-related queries and customer support
Tata AIA Customer Care Toll Free Number	1860 266 9966	Policy servicing and general assistance
Tata AIA Customer Care WhatsApp Number	704 566 9966	Policy-related assistance through WhatsApp
Tata AIA Helpline Number	1860 266 9966	General customer support
Tata Term Insurance Customer Care	1860 266 9966	Term insurance policy queries and servicing
Tata AIA Life Customer Care Number	1860 266 9966	Life insurance policy assistance

Secure Your Family Future Today

₹1 CRORE

Term Plan Starting @

Get an online discount of upto 15%^#

Compare 40+ plans from 15 Insurers

⁺Standard T&C Applied

How to Get in Touch with the Tata AIA Life Insurance Customer Care?

Tata AIA Life Insurance aims to make Tata AIA life insurance customer care services complete, so that any problems and questions raised by its life insurance policyholders can be promptly dealt with, whether they are old or new.

If You are an Existing Tata AIA Life Insurance Customer

You can understand Tata AIA Life Insurance customer service through the below-stated methods for customers who already hold a Tata AIA Insurance policy. If you specifically need a term insurance plan, go for Tata AIA term life insurance and familiarise yourself with all sorts of coverage options, policy features, and benefits so that you can get a clear picture.
Toll-Free Number:
You can call the toll-free number 1-860-266-9966 from 9 AM to 9 PM, Monday to Saturday, which will allow you to solve some or all issues related to your insurance policy that you might be aware of.

Email:
Send your requests to customercare@tataaia.com. Remember to add your policy number and other relevant details for a quick response.

SMS Service:
For help on your life or term insurance policy sms 'SERVICE' to 58888.

Branch Visit:
You can go to any Tata Life AIA branch near your location for face-to-face interaction; they will offer guidance to help you. To find the branch near you, use the Branch Locator on their website.

WhatsApp:
To be on the same page as Tata AIA Life instantly and get solutions to insurance-related issues, make premium payment or ask for general info, message 'Hi' to WhatsApp +91-7045649966.

For New Tata AIA Life Insurance Customers

If any help from the sales of Tata AIA Life Insurance Policies is required, you are free to try these customer care contact methods:

Toll-Free Number:
To get advice on what kind of life insurance policy to buy and other related decisions, call the free-of-charge number: +91-18602669966 (TATA AIA customer service number).

Online Contact Form:
If you submit your information to the customer service representative through the Contact Us form on the Tata AIA life insurance website, you will be contacted as soon as possible.

Email:
Send your request about the insurance policies by email to customercare@tataaia. com.

Live Chat:
Use the Live Chat function on the TataAIA Life Insurance website to contact customer care instantly about life insurance benefits and different insurance policy options.

How To Use the Tata AIA Life Insurance Customer Care Portal?

The Customer Care portal for Tata AIA Life Insurance is a relatively simple-to-use web portal to help policyholders take care of their policies easily. Here's how you can use the online portal to do the same:

Step 1: Go to the Tata AIA Life Website and, on selecting 'Customer Portal ', log in with your ID number or register by entering your policy number and basic details.

Step 2: After logging in, view details of your policy, premium due dates, TATA AIA Life Insurance Policy Status and download policy documents.

Step 3: Using the portal, pay premiums or request any other policy service.

Tata AIA Life Customer Care has an online portal that guarantees policyholders can deal with their policies at their convenience without making a call or travelling to the branch.

How Does the Tata AIA Life Insurance Customer Care Help You?

Tata AIA Life Insurance customer care team provides help in the following ways:

Policy Information: Providing information on the existing policy, sum assured, riders and benefits.
Premium Payment Assistance: Assistance with premium due date; ways of payment and proof of payments. You can use a Tata AIA term plan calculator to estimate the exact premiums that you will have to pay after considering parameters like your age, total coverage you wish for, and the term period of the plan.
Policy Renewal: Assistance with your policy renewal or updating your contact/address and also other personal information.
Claim Assistance: Helps customers understand how they can start making life insurance claims, when they have to hand over required documents, and also allows them to check the current status of their applications.
New policy acquisition: Guides customers in selecting an insurance product which is appropriate for their financial conditions and the nature of life that the customer leads.
Policy Management: Helps in making changes in policy nominees, changing investments of ULIPs, & life rider services with Tata AIA Term Insurance Login.
Complaints and problems: Assists the customers in filing complaints and helping solve their problems related to insurance policy and services.

Wrapping it Up!

Tata AIA Life Insurance customer care offers various modes of communication for policyholders as well as new customers to address their insurance-related issues. You can get help whether it is your policy details, paying a premium, renewing your policy, filing claims or purchasing a new insurance plan by using the Tata AIA Customer Care mediums that you can get in contact with.

Note: You should also check the term insurance benefits if you are planning to purchase a term insurance plan.

People also search for

What is Term Insurance

Author's Bio

Varun Agarwal Head - Term Insurance

Varun has spent years in the insurance space, but what drives him isn't policies or premiums — it's the conversations he's had with real people. A young father in Pune wondering if his salary is enough. A newly married couple in Jaipur putting off "the insurance talk" for later. A mother in Chennai who never knew her husband was underinsured until it was too late.
These stories stay with him. As Head of Term Insurance at Policybazaar, Varun knows the numbers well — 52.4% of Indians are aware of term insurance, yet only 9.6% own it. And 87% of families don't realise they're leaving their loved ones with far less protection than they actually need. But behind every statistic, he sees a family that just needed someone to sit with them, explain it simply, and help them take that one step. That's exactly what Policybazaar's term insurance is built to do. In his words, "Most people aren't avoiding protection — they're just waiting for someone to make it easy. That's what we're here for."

Write to Varun

Explore the popular searches and stay informed

˜The insurers/plans mentioned are arranged in order of highest to lowest Sum Assured(SA) offered by Policybazaar’s insurer partners offering term insurance plans on our platform, as per ‘first year premium of life insurers as at 31.03.2025 report’ published by IRDAI.

Policybazaar does not endorse, rate or recommend any particular insurer or insurance product offered by any insurer. For complete list of insurers in India refer to the IRDAI website www.irdai.gov.in

+On the basis of your profile

+Rs. 410/month is starting price for a 1 crore term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age, rounded off to nearest 10

+Rs. 410/month (Rs.14/day) is starting price for a 1 crore term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age rounded off to nearest 10

+Rs. 245 is starting price for a 50 lakhs term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

+Rs. 8/day is starting price for a 50 lakhs term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age, rounded off to nearest 10

+Rs. 15/day is starting price for a 75 lakhs term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age, rounded off to nearest 10

+Rs. 504/month is starting price for a 1.5 crore term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

+Rs. 494/month is starting price for a 2 crore term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

+Rs. 636/month is starting price for a 3 crore term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

+Rs. 918/month is starting price for a 5 crore term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

+Rs. 1,286/month is starting price for a 7 crore term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

+Rs. 453/month is starting price for a 1 crore term life insurance for an (NRI) 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

+Rs.582/month is starting price for a 2 crore term life insurance for an (NRI) 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

+Rs. 786/month is starting price for a 3 crore term life insurance for an (NRI) 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

+Rs. 1,374/month is starting price for a 5 crore term life insurance for an (NRI) 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

+Rs. 1,592/month is starting price for a 7 crore term life insurance for an (NRI) 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

+Rs. 525/month is the starting price for a 1 crore term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 68 years of age.

+Rs. 668/month is starting price for a 2 crore term life insurance for an 25 year-old male, non-smoker, with no pre-existing diseases, cover upto 45 years of age.

+Rs. 1,200/month is starting price for a 2 crore term life insurance for an 35 year-old male, non-smoker, with no pre-existing diseases, cover upto 55 years of age.

+Rs. 410/month is starting price for a 1 crore term life insurance for an 18 year-old Female, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

+Rs. 577/month is starting price for a 1 crore term life insurance for an 18 year-old Male, self employed, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

*The full refund of premium is available on availing the one-time option of refund of premium. Total premium paid for policy (paid for add-ons) will be the special exit value, payable on availing the one-time option of refund of premium if you wish to completely exit the policy.

+Rs. ₹361/month is the starting price for a ₹1 crore loan cover with an 8% interest rate for an 18-year-old male, non-smoker, with no pre-existing diseases, loan tenure up to 20 years, rounded off to the nearest 10

Prices offered by the insurer are as per the approved insurance plans | #All savings and online discounts are provided by insurers as per IRDAI approved insurance plans | Standard Terms and Conditions Apply | **Tax Benefits are subject to changes in tax laws.| Policybazaar Insurance Brokers Private Limited

We will respond in the first instance within 30 minutes of the customers contacting us. 30-minute claim support service is for the purpose of giving reasonable assistance to the policyholder in pursuance of the claim. Settlement of claim (including cashless claim) is the responsibility of the insurer as per policy terms and conditions. The 30-minute claim support is subject to our operations not being impacted by a system failure or force majeure event or for reasons beyond our control. For further details, 24x7 Claims Support Helpline can be reached out at 1800-258-5881

For more details on risk factors, terms and conditions, please read the sales brochure carefully before concluding a sale

Policybazaar Insurance Brokers Private Limited | CIN: U74999HR2014PTC053454 | Registered Office - Plot No.119, Sector - 44, Gurgaon, Haryana – 122001 | Registration No. 742, Valid till 09/06/2027, License category- Composite Broker Visitors are hereby informed that their information submitted on the website may be shared with insurers. Product information is authentic and solely based on the information received from the insurers.

˜ Policybazaar Promise reflects the guarantee offered by insurers. Price assurance is based on certifications shared by insurers with us.