How to Check Health Insurance Claim Status?

Your health insurance claim process does not end just by submitting your claim form. There are certain documents that you need to submit as well. You need to be proactively involved in the health insurance claim process to deal with situations like the roll out of lesser claim amount, incorrect redirection of funds, rejection of the ID that you have provided, and if there is any query from the insurance company.

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To ensure timely settlement of your claims you can go for insurers with a claim settlement ratio above 80%. You can select the insurance company and then choose from the best health insurance plans available as per your requirement.

Industry experts suggest that the policyholders can track their claims at least once a month, and here we are going to discuss how you can check your health insurance claim status both online and offline.

Here’s how you can Check your Health Insurance Claim Status

You can check health insurance claim status in a very easy and hassle-free manner. As a policyholder, you can select between the online and the offline modes to check the medical insurance claim status as described below-

Online Mode

To check your health insurance policy status online you have to:

• Visit the Health Insurance Company’s official website
• Click on the ‘Register a Claim’ icon on their website
• Now Select ‘Track Claim Status’
• It will redirect you to a new page where you provide your Customer ID, Policy Number, Claim Number, and date of birth
• Now enter on ‘Submit’ button

You can now check the status of your health insurance claim on your screen.

Offline Mode

Health insurance policyholder can check their health insurance claim status in the offline mode in the following manner:

• You can visit the nearest branch office of your health insurance company with all the essential details regarding your policy
• You can also call your insurer’s toll-free customer care number and talk to a customer executive to find out about your health insurance claim status
• You can also send an email containing your health insurance policy number and other details to the email address provided by their health insurance company to find out about your policy claim status.

Now that you know about both the online and offline approaches to know your health insurance policy claim status that most of the health insurance providers follow. Some health insurance companies provide policy claim status over SMS and chatbots and you should be able to find about it from your insurance company over a call.

The above process is suggestive and you should be able to check your claim status as per your preference for both online as well as offline modes.