How to Check Health Insurance Claim Status?

Your health insurance claim process does not end just by submitting your claim form. There are certain documents that you need to submit as well. You need to be proactively involved in the health insurance claim process to deal with situations like the roll out of lesser claim amount, incorrect redirection of funds, rejection of the ID that you have provided, and if there is any query from the insurance company.

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      To ensure timely settlement of your claims you can go for insurers with a claim settlement ratio above 80%. You can select the insurance company and then choose from the best health insurance plans available as per your requirement.

      Industry experts suggest that the policyholders can track their claims at least once a month, and here we are going to discuss how you can check your health insurance claim status both online and offline.

      Here’s how you can Check your Health Insurance Claim Status

      You can check health insurance claim status in a very easy and hassle-free manner. As a policyholder, you can select between the online and the offline modes to check the medical insurance claim status as described below-

      Online Mode

      To check your health insurance policy status online you have to:

      • Visit the Health Insurance Company’s official website
      • Click on the ‘Register a Claim’ icon on their website
      • Now Select ‘Track Claim Status’
      • It will redirect you to a new page where you provide your Customer ID, Policy Number, Claim Number, and date of birth
      • Now enter on ‘Submit’ button

      You can now check the status of your health insurance claim on your screen.

      Offline Mode

      Health insurance policyholder can check their health insurance claim status in the offline mode in the following manner:

      • You can visit the nearest branch office of your health insurance company with all the essential details regarding your policy
      • You can also call your insurer’s toll-free customer care number and talk to a customer executive to find out about your health insurance claim status
      • You can also send an email containing your health insurance policy number and other details to the email address provided by their health insurance company to find out about your policy claim status.

      Now that you know about both the online and offline approaches to know your health insurance policy claim status that most of the health insurance providers follow. Some health insurance companies provide policy claim status over SMS and chatbots and you should be able to find about it from your insurance company over a call.

      The above process is suggestive and you should be able to check your claim status as per your preference for both online as well as offline modes.

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      Disclaimer: Policybazaar does not endorse, rate or recommend any particular insurer or insurance product offered by an insurer.

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      *We will respond in the first instance within 30 minutes of the customers contacting us. 30-minute claim support service is for the purpose of giving reasonable assistance to the policyholder in pursuance of the claim. Settlement of claim (including cashless claim) is the responsibility of the insurer as per policy terms and conditions. The 30-minute claim support is subject to our operations not being impacted by a system failure or force majeure event or for reasons beyond our control. For further details, 24x7 Claims Support Helpline can be reached out at 1800-258-5881. Product information is authentic and solely based on the information received from the Insurer. Policybazaar is acting only as a facilitator and claims settlement shall be at the sole discretion of the Insurer. As per the Insurance guidelines, you are allowed to cancel the policy with-in 15 days from the date of Issuance of policy. For more details, please read the Plan Brochure carefully or talk to our advisor at the time of purchase.

      *All the health insurance plans cover hospitalization expenses including COVID-19 treatment cover up to the specified limits. You can also buy specific COVID-19 health insurance policies such as Corona Kavach Policy and Corona Rakshak policy.

      **All savings and online discounts are provided by insurers as per IRDAI approved insurance plans. #Tax Benefits are subject to changes in tax laws. GST Exemptions depend on fulfilment of qualification criteria and submission of relevant documents.

      *₹1748/month is the starting price for a 1 crore health insurance for an 18-year-old male, with no pre-existing diseases. Discount on renewal premium is subject to the number of wellness points earned in the health insurance policy. For more details about the plans, please read the sale brochure carefully to get upto 100% discount on renewal premium.

      *₹400/month is the starting price for ₹ 5 lakh Health insurance for a 30 year old male & 29 years old female, living in Delhi with no pre-existing diseases

      *₹541/month is the starting price for ₹ 10 lakh Health insurance for a 30 year old male & 29 years old female, living in Delhi with no pre-existing diseases

      *₹762/month is the starting price for ₹ 1 Crore Health insurance for a 30 year old male & 29 years old female, living in Delhi with no pre-existing diseases

      *₹243/month(₹ 8/day) is the starting price for a 5 lakh health insurance for a 20-year-old male, non-smoker, living in Bengaluru with no pre-existing diseases

      *₹2020/month is the starting price for ₹ 1 Cr Health insurance for a 50 year old male & 50 years old female, living in Bangalore with no pre-existing diseases rounded off to nearest 10.

      *₹390/month (₹13 per day) is starting price for 1 cr. Health insurance for 25 years old male, with pre-existing diseases, residing from tier 1 city rounded off to the nearest 10.

      *No medical tests are required unless requested by the insurer’s underwriter. In-case of pre-existing diseases relevant medical proof would be required as per the terms and condition of the policy opted.

      *The values taken for effective cost calculation are indicative values and may change as per the selected plan.

      *Coverage upto double the amount of Sum Insured is available on certain covers for a minimum plan of Rs. 5 Lakh on the first claim only to an individual of upto 45 years of age with no pre-existing diseases. The benefit is available with or without extra cost depending on the plan chosen.

      *Coverage of pre-existing diseases is provided by insurer as per their underwriting policy.

      *The scope of coverage may vary from plan to plan.

      ~Source: Google Review Rating available on:- http://bit.ly/3J20bXZ

      ##On ground claim assistance is available in 114 cities

      Tax Benefits are subject to changes in tax laws. GST Exemption depends on fulfilment of qualification criteria and submission of relevant documents as required by the insurers. For more details on risk factors, terms and conditions, please read the sales brochure and applicable rules and regulation carefully before concluding a sale.

      STANDARD TERMS AND CONDITIONS APPLY. For more details on risk factors, terms and conditions, please read the sales brochure carefully before concluding a sale.

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