Royal Sundaram Health Insurance

Royal Sundaram Health Insurance Overview

Royal Sundaram is a leading player in the Indian insurance industry providing a solid range of insurance products on various sectors like auto, travel, home, business. The most robust and insurance plans with wide range of benefits and inexpensive insurance plans is the Health Plans. In fact, Royal Sundaram was the first insurance company to introduce concepts like cashless claims processes, cash allowances for hospitalization and value add partnerships with top institutions to have an extended market research.

Benefits and Coverage Under Royal Sundaram Health Insurance

• Cashless hospitalization over 3000 plus network hospitals.
• Coverage of 147 Day Care Expenses.
• Pre and Post Hospitalization expenses.
• Renewal for lifetime.
• ISO certified claims process.
• Maternity coverage.
• Pre-existing coverage after 3 years waiting period.
• Cumulative bonus for every claim free years from 5% upto 50%.
• Tax Benefit under section 80(D) under all health insurance plans.
• Extension in Sum Insured to additional 50% in case of accidents.

List of Royal Sundaram Health Insurance Policies:

• Lifeline Health Insurance Plans
• Family Good Health Insurance Plans
• Hospital Cash Health Insurance Plans.

Now, we will see each of the above plans in details.

Royal Sundaram Lifeline Health Insurance Plans

Lifeline Health Insurance Plans is a type of insurance plan which an individual can take for himself or for his family. Lifeline comes in three variants namely

• Lifeline Classic Health Insurance Plan
• Lifeline Supreme Health Insurance Plan
• Lifeline Elite Insurance Plan

Let’s look at the benefits and coverage of Royal Sundaram Lifeline Health Insurance Plans:

Eligibility for Royal Sundaram Health Insurance Policy:

Any individual aged between 18 years can apply for this Royal Sundaram mediclaim plan. Dependent children more than 91 days old and less than 25 years of age can be included under this plan. No maximum age requirement is there for this health insurance policy. A maximum of 6 members can be covered under a single lifeline insurance plan.

Policy Tenure:

Royal Sundaram mediclaim policy comes in the duration of 1, 2 and 3 years respectively. A special discount can be availed to the tune of 7.5% or 12% if one opts for 2 years and 3 years tenure respectively.

Premium Payable and Zonal Pricing:

The premium amount for Royal Sundaram mediclaim is formulated on the following basis:

1. Applicant’s sum insured and age
2. Applicant’s zone or location

The amount of premium varies according to the sum insured, age and location of the applicant. Additionally, the premium depends on the ‘zone” where the applicant lives as payment of premium comes under the concept of “zonal pricing” as follows: Zone 1: It includes Delhi , Mumbai , Bangalore, Chennai, Pune, Kolkata, Hyderabad and Gujarat with 0% discount. Zone 2: Rest of India: 15% discount.

Claim Process of Royal Sundaram Health Insurance Policy :

• In case of planned hospitalization, Royal Sundaram should be intimated within 48 hours prior to hospitalization and in case of emergency within 24 hours.
• The following details needs to be provided:

1. Name of the insured person
2. Hospital details
3. Treating Doctors name
4. Diagnosis
5. Date of Hospitalization
6. Expected Discharge

Health and Wellness Portal:

Health and Wellness Portal is available to the customers which update the customers about the health insurance tips and articles and keep them well informed.

Procedure for Claim Reimbursement of Royal Sundaram Health Insurance Policy:

Other than the network hospitals, one can also claim through normal reimbursement process through the following ways:

• Inform Royal Sundaram via the helpline number
• Email to customer.services@royalsundaram[dot]in
• Claims can be notified online as well.
• Relevant claim documents needs to be submitted.
• Necessary documents needs to be filled up and send to Royal Sundaram Corporate Office in Chennai. The following documents needs to be submitted along with the filled up claim form and Doctor’s Certificate:
  • Discharge Summary.
  • F.I.R in case of accidents.
  • Doctor’s Certificate.
  • Diagnostic Test Reports.

How to Apply for Royal Sundaram Health Insurance Online?

Royal Sundaram Health Insurance Plans can be purchased online with absolute ease and without any documentation and hassle.

• There is an option” Buy Now” in the Royal Sundaram website.
• The required information needs to be filled up as given in the website.
• Depending on the Royal Sundaram Health Insurance plan, one can choose to buy the policy for one or two years.
• The system will generate “Quote Id” which one should make a note for future reference.
• Various payment options will be displayed and one can choose according to his/her convenience.
• The Royal Sundaram Health Insurance policy will be in force as soon as the payment is processed.
• The print of the health insurance policy documents can be taken.

For Royal Sundaram Health Insurance renewal, one can just SMS IRENEW Policy Number and send to 9230005727 and a call back will be arranged from the company’s end. A list of network hospitals is available online from the website where one can access the name of the hospitals and the addresses.

Royal Sundaram Health Insurance- FAQs

1. How to pay a Royal sundaram Health Insurance premium? What are the modes of payment available?

The Royal Sundaram Health Insurance offers 2 modes of premium payment namely:

• Cash payment at the branch
• Online Payment

For the online payment mode, the policyholder can pay via;

• Credit Card
• Debit Card
• Net banking

2. How can I check Royal Sundaram Health Insurance policy status?

If you a registered user, simply log into the Royal Sundaram website with your email id and password and check the status of your Royal Sundaram mediclaim plan.

3. What is the Royal Sundaram Health Insurance policy renewal process?

You can renew the Royal Sundaram Health Insurance policy online by following steps.

Step1: Enter your Policy Number and Date of Expiry into e-portal
Step2: Calculate the premium
Step3: Select the payment option –Net Banking or Debit/Credit Card to pay
Step4: Upon successful payment completion print/save the premium deposit receipt

4. How to claim Royal Sundaram Health Insurance Policy?

For Royal Sundaram health insurance claim, you can intimate the company by filling a form online.
You can email: customer.services@royalsundaram[dot]in
Royal Sundaram General Insurance Co. Limited guarantees to settle the claims in 2 days, if all the documents are in order and no discrepancy is found.

5. What is the cancellation process for Royal Sundaram health insurance policy?

You can visit the nearest branch with your Royal Sundaram Health Insurance policy documents and submit at the service counter. Once the process is complete the refund will be directly debited in your bank.

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