Kotak Health Insurance Claim Settlement Ratio

Kotak General Insurance Company follows a smooth and fast claim settlement process. And to check the ability of health insurance companies to pay off the claims, it is important to check their claim ratio. The insurer’s health claim settlement ratio is 76.20%, which is quite satisfactory. The claim settlement process is followed by the insurer is quite easy and offers convenience to the policyholders.

Read More

Kotak Health Insurance Claim Settlement Ratio

*All savings are provided by the insurer as per the IRDAI approved insurance plan. Standard T&C Apply
*Tax benefit is subject to changes in tax laws. Standard T&C Apply

Get insured from the comfort of your home No medicals required
I am a

My name is

My number is

By clicking on ‘View Plans’ you, agreed to our Privacy Policy and Terms of use
I am a

My name is

My number is

Select Age

City Living in

    Popular Cities

    Do you have an existing illness or medical history?

    This helps us find plans that cover your condition and avoid claim rejection

    Get updates on WhatsApp

    What is your existing illness?

    Select all that apply

    When did you recover from Covid-19?

    Some plans are available only after a certain time

    The insurance company offers a wide range of healthcare facilities and has settled multiple claims in a fast-paced manner. Under Kotak General Insurance policies, you can file both reimbursement and cashless claims.

    Kotak Mahindra Health Insurance at a Glance:

    Key Features


    Network Hospitals


    Incurred Claim Ratio




    Waiting Period

    4 years

    How to Claim Kotak Health Insurance?

    A health insurance claim is the request made for reimbursement of medical expenses during the policy term. The insurance company can also make direct payments to the hospital. To avail of health insurance benefits and receive payments for medical expenses the insured needs to submit a claim request. Here we have explained both cashless and reimbursement processes in detail.

    Kotak Health Insurance Cashless Claim Process at Network Hospital

    Check out your cashless insurance claim step-by-step:

    • Planned Hospitalization: Visit the cashless helpdesk at the hospital 48-hours before the hospitalization. Fill the pre-authorization form and submit it along with a valid photo ID and medical documents
    • Emergency Treatment: Visit the hospital’s cashless helpdesk within 24-hours. Fill the pre-authorization form and submit it along with a valid photo ID and medical documents
    • Claim Settlement:  If the claim is admissible, then the insurer will settle the bills up to the approved amount at the time of getting discharged. Simply put, you only need to pay inadmissible expenses and deductibles to the hospital at the time of discharge. If the claim is not sanctioned you can pay the bills on your own and submit the claim reimbursement request

    Kotak Health Insurance Reimbursement Claim Process

    Another way to file your health insurance claim is via reimbursement. You get the treatment done and pay the medical expenses upfront, and submit all the hospital bills to Kotak General Health Insurance. Upon assessment of the bills, the insurance company will reimburse the expenses you have incurred based on your sum insured limit. The procedure to file reimbursement is given below:

    • Intimate the insurer over email or call
    • Settle all the hospital bills at the time of discharge and collect all the relevant documents
    • Now submit all the original documents, and complete the claim form within 30 days  of getting discharged from the hospital
    • Post verifying all the documents  your claim will be processed within 15 days

    Documents Required for Kotak Health Insurance Claims

    The most important documents that are necessary for Kotak health insurance claim settlement are given below:

    • You need a valid photo ID proof
    • You also need original investigation reports
    • You also need to provide the Post-mortem report ( as required)
    • Submit all the original hospital bills/receipts
    • Further, submit the duly-filled claim form and Indoor case papers
    • The insurer will also ask for pharmacy bills and doctor’s prescription
    • Provide the treating doctor's original consultation notes and reports
    • Nature of operation performed and surgeon's bill and receipt
    • Get the Hospital Discharge report

    If you need any more details on the Kotak health insurance claim settlement process then you can speak to our health insurance experts online. You can write to us at care@policybazaar.com and call us at 1800-208-8787


    Health insurance articles

    Recent Articles
    Popular Articles
    Care Health Insurance Introduces New ‘Care Supreme’ with Comprehensive Coverage

    16 Nov 2022

    In a bid to provide world-class comprehensive coverage to people...
    Read more
    Sum Insured in Health Insurance: Meaning & Importance

    11 Nov 2022

    People who are new to the world of insurance may not understand...
    Read more
    How to File a Reimbursement Claim Under Health Insurance?

    03 Nov 2022

    The biggest reason for buying health insurance is to get financial...
    Read more
    Health Insurance Policies to Include Mental Health Coverage Before 31 Oct: IRDAI

    02 Nov 2022

    The Insurance Regulatory and Development Authority has directed...
    Read more
    Monkeypox: Dos and Don’ts of the Disease That You Should Know

    15 Sep 2022

    Monkeypox has slowly and steadily spread to more than 85 countries...
    Read more
    PMJAY Scheme: Ayushman Bharat Yojana Eligibility & Registration Online
    Prime Minister Shri Narendra Modi announced the launch of (PMJAY) Ayushman Bharat Yojana in his Independence...
    Read more
    Best Health Insurance Plans
    Finding the best health insurance plan from so many different health insurance companies can get confusing for many...
    Read more
    Best Maternity Insurance Plans
    Maternity insurance offers comprehensive coverage for medical expenses incurred during pregnancy, including the cost...
    Read more
    How to Apply for Ayushman Bharat Pradhan Mantri Jan Arogya Yojana (PM-JAY)?
    Ayushman Bharat Yojana is a flagship health insurance scheme launched by the Government of India to offer universal...
    Read more
    10 Major Benefits of Ayushman Bharat Yojana
    Pradhan Mantri Jan Arogya Yojana (PM-JAY) is the second component under Ayushman Bharat Scheme. PM Narendra Modi...
    Read more

    Download the Policybazaar app
    to manage all your insurance needs.