Liberty General Insurance Company Limited is a joint venture between Industries Limited and Liberty Citystale holdings PTE Ltd, a group company of US-based Liberty Mutual Group which is an eminent global property and casualty group.
Backed with Liberty Mutuals' 100 years of expertise and knowledge, Liberty General Insurance Company Limited works towards building a customer-centric business to address the varied needs of both individual and corporate clients. Liberty General Insurance Company has a vast insurance portfolio, which includes both personal and corporate insurance. It offers private car insurance, two-wheeler insurance, and health insurance. Liberty General Insurance also provides property, engineering, employee benefits, liability insurance, and fleet insurance under its corporate segment. Headquartered in Mumbai, Liberty General Insurance Company Limited has 20 offices across 18 cities in India.
Liberty General Insurance Company Limited strongly believes that insurance plays an imperative role in meeting different needs of organizations and individuals.
The Liberty General Insurance Company is helping people to live a safer life and provide more security. The reasons for selecting Liberty Insurance are as follows:
Liberty General Insurance has been felicitated with an industry award for its excellence in customer services, industry contribution, and technology implementation.
Liberty Insurance India has always remained customer-focused. The company is dedicated to offering a better life and peace of mind to all the individuals with its personalized insurance solutions.
They take every step towards creating a responsible and secure environment and pave the path towards becoming India’s most trusted general insurance providers.
Liberty General Insurance has bagged the following awards and recognitions since its inception-
Liberty General Insurance Company aims to become the most trusted and admired insurance providers in India, by creating sustainable values, ensuring seamless customer services, convenient dealing process, and empowering all the employees.
Liberty General Insurance Company endeavors to help people live a safe and secure life. Also, to offer more than what other insurers have to offer and to become an attentive and empathetic insurer of choice for its customers.
Liberty Insurance Envisions to:
Liberty General Insurance Values
Liberty Insurance India endeavors to participate in the community activities and believes it their duty to serve the society and its people with the following activities:
For the People
For the Environment
Other Miscellaneous Activities
Liberty General health insurance is designed for all hospitalization and healthcare needs.
The policy is designed to cover all healthcare and hospitalization needs including pre and post-hospitalization expenses, day-care procedures, and domiciliary treatment, among others. The plan comes in three options - Basic, Elite, and Supreme. The policy is available for a period of 1 or 2 years depending upon the choice of the insured. The plan offers restoration of the sum insured benefit to take care of future claims, and also offers no age-related renewal restrictions. The plan offers complimentary health check-ups after two years of continuous policy renewal.
The group health insurance policy from Liberty provides employees/members a flexible and custom health insurance plan. The plan is available on an individual or a floater basis for the family. The family comprises of the spouse, children, parents, parents-in-law, and siblings. The cover is available to any employee between the age of 18 and 65 years.
Liberty provides comprehensive coverage that covers your car against third party liability as well as all losses such as fire, theft, riots, flood, etc.
The car insurance policy offers comprehensive coverage for mandatory third party liability, and for losses or damages to the car from man-made or natural causes. It offers personal accident cover for the owner-driver as well as the occupants. Man-made or natural events that are covered under the policy include fire, theft, explosion, burglary, riot, strike, earthquake, flood, cyclone, accident, malicious act as well as terrorist activity.
Liberty General two-wheeler insurance has exclusive features and benefits for all types of two-wheelers like bikes, scooters, mopeds, etc.
The comprehensive insurance plan covers the third party disputes as well as damages to the vehicle including partial or total loss of the two-wheeler. The policy covers all two-wheelers including scooters, motorcycles, bikes, mopeds, auto-cycles, and mechanically-assisted bicycles.
The accident insurance plans from Liberty General offer protection against any unforeseen accidents that may occur and result in permanent or temporary total or partial disability, or even death. The plans help the insured or their family members to pay off expenses when the bread-winner is hospitalized or incapacitated in any way from earning for the family.
The plan covers the insured and his/her family members against minor accidents occurring from daily activities, and major accidents or physical loss due to death or disablement due to accident-related bodily injury. The plan offers additional value-added covers such as child education benefits as well as cover for repatriation of remains and funeral expenses. Add-on covers include accidental hospitalization expenses, daily cash for hospitalization, child education support benefit, life support benefit, ambulance hiring charges, legal bail expenses, and loan protector, among others.
This is a rural personal accident protection plan and covers for accidental death and other benefits. The minimum entry age is 5 years to 18 years for children while adults can enroll up to the age of 75 years. The policy is renewable for life but has to be renewed every year. The policy offers worldwide coverage.
The company offers various corporate solutions designed to protect businesses, corporations, engineering firms, and industrial units. It also offers plans to protect the property and also offer cover against liabilities that may arise due to carrying on of duties in the normal course of business.
Meant to provide adequate cover for construction and infrastructure projects, Liberty General Insurance provides a range of policies and packages to guard against any risk that the business may face in the course of operations.
The policies guard against any damages to the property from fire, floods, or theft.
The policies help businesses to protect their most valuable assets - their employees. Liberty General offers employee benefit plans that help the business to take care of their workers.
The Liability Only policies help protect individuals from any legal disputes such as malpractice, negligence, or even injury that may arise in the normal course of fulfilling one's responsibilities. These policies protect professionals such as doctors, lawyers, company directors, etc. from any claim or damages required of them and events leading to which occurred while they were discharging their normal duties.
The range of miscellaneous policies from Liberty General help corporations and businesses to insure themselves against any liabilities that may arise and which are not covered under standard policies.
The policies help businesses to protect their commercial vehicles against any damages or loss. These may include unforeseen damages incurred in the normal course of business or due to accidents. The policies cover against all types of vehicles from two and three-wheelers to cars and buses used for business - whether for carrying customers or goods
The marine insurance policies help protect against any loss or damage to the cargo when it is in transit by air, road, rail, sea, or courier.
Do not forget to compare all the Liberty General insurance plans with plans from other general insurance companies in India, which will help you to make a better choice.
The insurance company follows both online and offline payment procedures. The steps that follow are listed below:
To make it the most convenient and hassle-free procedure for its customers, the insurance company ensures a smooth online payment process. You can make the required payment online through net banking, credit, or debit cards. Just keep the policy documents and policy number handy, in case any information is required.
Those who are not comfortable with the online payment procedure can pay it offline. For offline payments, the policyholder can visit the nearest Liberty General Insurance branch and follow the procedure.
Just like the payment procedure, even the policy renewal procedure is made simple and convenient. Here how it is done:
The promoters group comprises of Liberty Mutual Insurance Group, DP Jindal Group and Enam Securities. The fresh capital infusion rubbishes all speculations and rumours of any sale of stakes.
According to CEO and Director of Liberty General Insurance, Roopam Asthana, the latest infusion of capital in the company reflects the promoters’ confidence and commitment in the insurer to grow profitably in the coming years despite the current economic slowdown in India.
Liberty General Insurance had recorded a growth of more than 36 per cent in the year 2019-20. As of 30 June, the insurer has a solvency ratio of 2.65 as opposed to the required ratio of 1.5. This reflects sufficient capital support to the company for planned future growth.
Liberty General Insurance had witnessed a change in shareholdings in February 2018. As per the Insurance Regulator IRDAI’s guidelines, the current group of promoters are locked-in for a period of five years that ends in 2023. Ever since the insurer has undertaken several rounds of capital infusion.
It has announced its plan to open many more offices in various cities in India. Giving views on the this development, the country head for the retail business department of the Liberty General Insurance Company, Pankaj Arora, stated that the insurance provider has made vigorous growth since its operational launch in the year 2013.
The company is now planning to take this growth to another level, by extending its presence to a number of other locations. He also stated that the company is planning to open up about 40 more office in the tier 2 and tier 3 cities in India within the upcoming four months. The step, as per him, is expected to take the company’s presence to nearly 80 places across the Tier one, two, and three cities of the country.
The company is planning to approach the Insurance Regulatory and Development Authority of India to get an approval for the launch. Asthana also revealed that the company is doing this with intent to be recognized as a special company that aims at customer satisfaction and making insurance processes simpler for them. They planning to attain the market leadership by focusing on improvement in the customer experience. Roopam also told that to work on the project, the insurer’s Indian digital team is going collaborate with its foreign associate’s, i.e. Liberty Mutual Insurance’s Innovation Lab based in the US.
Liberty Health Connect is a health insurance product offered by Liberty General Insurance Company.
After getting a positive response for Liberty Health Connect Plan from all over India since its launch in December 2014, the company has now brought the product online. This has been done to make the product available to the customers at affordable prices. Liberty General Insurance has adopted this technological or online route, to make the process of buying this product as easy as making a click. This step would make sure that the customers can buy the product with ease and enhance the technological front of the company.