Tata AIG General Insurance Company Limited

Tata AIG General Insurance Company Limited (Tata AIG General) comes into existence after the joint venture between Tata Group and American International Group, Inc. (AIG). Tata AIG General Insurance blends Tata Group's core values with AIG's global presence as the world's renowned international insurance and financial services organization. Tata Group holds a 74 percent stake in the insurance venture, while AIG holds the remaining 26 percent.

Tata AIG General Insurance Company started its operations in 2001 and currently, it provides insurance products to meet the needs of both individuals and corporate companies. Since its inception, Tata AIG General Insurance is working towards imparting high-end value to customers by providing sterling insurance products and services.

Tata AIG General Insurance was bestowed with the “General Insurer Claims Team of the Year” award by Claims Awards Asia 2013. The award was given to recognize Tata AIG Insurance excellence in handling insurance claims beyond the call of duty and striving to help customers during difficult times. The company was recognized for its quick settlement, enhanced fraud detection techniques, and high customer satisfaction.

At present, Tata AIG General Insurance offers a complete range of insurance products, including health insurance, motor insurance, travel insurance, home insurance, lifestyle insurance as well as other specialized products. Each product of the company is backed by skills and unprecedented claim services. Tata AIG General Insurance is offering high-end insurance solutions to capitalize on rising opportunities present in the retail and commercial space.

TATA AIG General Insurance Mission and Vision

Tata AIG General Insurance envisions being the most preferred General Insurance provider in India. It also wishes to be the best in class general insurance providers by delivering unrivaled products and services to its customers and stakeholders and business partners. The idea is to maintain transparency, fairness, and consistency in all of their operations.

TATA AIG General Insurance Company Product Portfolio
Tata AIG Health Insurance Plans

Tata AIG General Insurance has designed its health insurance plans to help you cope with the escalating medical costs. It also covers charges like surgeon's fees, diagnostic tests, etc. that may turn out to be expensive. Health plans protect you and your family against any such financial emergencies. Tata AIG General Insurance offers a variety of health plans that are listed below:

  • Tata AIG MediCare Health Insurance: Tata AIG General Insurance has introduced this plan to cover Bariatric surgery, daycare procedures, vaccination cover, accidental death, domiciliary treatment costs, hospitalization charges, second medical opinion, along with global medical cover (diagnosed in India).
  • Tata AIG MediCare Protect Health Insurance: This plan by Tata AIG General Insurance offers coverage for in-patient treatment expenses, consumable expenses, organ donor expense, Ayush treatment cost, ambulance cover, health check-up facility among other benefits.
  • Tata AIG MediPrime-Cashless Health Insurance: Tata AIG’s MediPrime is a transparent cashless health insurance policy without any co-payment on health expenses. It provides comprehensive hospitalization coverage without any sub-limits. No medical tests are required on enrolment up to 50 years of age and/or for sum assured up to Rs. 5 lakh. Lifelong renewal is offered provided renewal premium is paid without any break before policy expiry or within the grace period.
  • Tata AIG MediCare Premier Health Insurance: Tata AIG General Insurance has designed this plan to offer special benefits. It includes Emergency Air Ambulance cover, treatment taken outside India, restore benefits, bariatric surgeries, high-end diagnostics, maternity expenses, first-year vaccination for the new-born, OPD dental treatment, and compassionate travel costs, apart from hospitalization expenses.
  • Tata AIG Wellsurance Executive Policy: The Wellsurance Executive Policy is designed to take care of the busy executive and his/her well-being, going beyond what traditional health insurance policies provide. It can be bought by any individual from 18 years of age up to 65 years. A fixed lump sum benefit is paid for hospitalization, post-hospitalization, and critical illnesses. The policy has a life-long renewability option.
  • Tata AIG Wellsurance Family Policy-Family Fixed Benefit Plan: The policy pays special attention to each family member by caring for their well-being. A fixed lump sum benefit is paid for hospitalization and critical illnesses. Children´s education benefit is paid in case of accidental death/permanent total disability of the policyholder. People between the age of 18 years and 65 years can purchase the policy. The eligible age for children is 6 months to 18 years (23 years in case studying for higher education).
  • Tata AIG Wellsurance Woman Policy: The AIG General Insurance has designed this health insurance product to cater to the health requirements/emergencies of today's modern woman. The policy looks beyond basic health insurance needs and ensures the total well-being in all phases of life. Women between the ages group of 18 and 65 years can purchase this policy. A fixed lump sum benefit is paid for 11 critical illnesses. A daily hospital cash benefit, higher hospital cash for ICU/ICCU admissions, convalescence benefit, and cosmetic surgery benefit for accidental injuries is offered under this policy.
  • Tata AIG Critical Illness: The critical illness health insurance policy by Tata AIG General Insurance is specifically designed to cover a list of 11 critical illnesses. Anyone between the age group of 18 years and 65 can purchase this insurance policy. The policy provides a lump sum amount when diagnosed with any of the listed critical illnesses. The second opinion benefit is valid only if the policy is in force and the insured person has been diagnosed with any of the 11 critical illnesses covered in the policy.
  • Individual Accident and Sickness Hospital Cash Policy: Tata AIG General Insurance Insurance’s Individual Accident and Sickness Hospital Cash is a perfect supplement for an individual’s health insurance policy and can be taken along with any other health insurance scheme. Anyone between the age group of 6 months and 65 years can buy the policy. In case of accident and sickness, a daily hospitalization benefit is paid for up to 180 days. There is no pre-policy check-up required.
  • MediPlus-Top-up Medical Health Insurance Plan: The MediPlus cover is a top-up health insurance plan to enhance one’s current health insurance with a higher total coverage at an affordable premium. It is the perfect health protection for supplementing one’s primary medical insurance cover. The policy gives the insured the option to choose between 1 year and 2-year plan option term. It covers pre, post, and in-patient hospitalization expenses in addition to expenses related to 140-day care procedures, domiciliary treatment, organ donor expenses, and emergency ambulance services.
  • MediSenior-Senior Citizen Health Insurance Plan: A specially designed health insurance plan by Tata AIG General Insurance for senior citizens covering all their health-related needs. The minimum age of entry under this policy is 61 years and above and the policy is issued either for 1 year or 2 years. It covers pre, post, and in-patient hospitalization expenses. It also covers expenses related to 140-day care procedures, domiciliary treatment, organ donor expenses, and emergency ambulance services. The policy offers a lifelong renewability option.
  • MediRaksha-Affordable Health Insurance Plan: MediRaksha is an affordable health insurance policy that helps the insured and his/her family in taking care of medical emergencies and rising medical costs. It is a basic medical insurance plan, covering emergencies and illnesses, hospitalization, and surgical treatments. No medical tests are required for enrolment up to 55 years of age. There is no loading on renewal premium in case of a claim.
  • Group Accident and Sickness Hospital Cash Policy: Tata AIG General Insurance Insurance's Group Accident and Sickness Hospital Cash Policy is a perfect supplement to group health insurance policies and can be taken along with any other health insurance scheme. The entry age ranges from 6 months to 65 years. It provides a daily benefit for accident and sickness hospitalization. There is no requirement of pre-policy check-up. Hospitalization cash up to 180 days is provided in case of accident or sickness.

Tata AIG Car Insurance Plans

Car insurance plans by Tata AIG General Insurance help you to escape from expenses that may arise due to a road emergency. Here is a list of TATA AIG car insurance plans:

  • Auto Secure–Private Car Package Policy: The Auto Secure-Private Car Package Insurance policy from Tata AIG General Insurance is a comprehensive car insurance plan that safeguards against road emergencies including accidents and theft. 13 unique add-on covers are available to enhance the scope of coverage.
  • TATA AIG Liability Only Car Insurance Policy: Under the purview of the Motor Vehicle Act 1988, every car owner needs to have a minimum of Third Party Liability Insurance policy. Liability only policy only covers third-party damages including third-party property damage, third-person’s death, and third-party bodily injuries.

Tata AIG Two Wheeler Insurance

Navigating your two-wheeler through the bustling and crowded street can sometimes be risky. To safeguard your financial interest, Tata AIG General Insurance has devised an excellent two-wheeler insurance policy, which offers comprehensive coverage to the insured that includes third-party coverage, compensation in case of theft, etc.

  • Auto Secure-Two Wheeler Package Policy: The Auto Secure-Two Wheeler Package Policy from Tata AIG General Insurance offers coverage against liability towards third parties and also loss or damages that are caused to the insured two-wheeler.   The coverage can be further enhanced with add-on covers.
  • Tata AIG Long-Term Two-wheeler Package Policy: It insures your vehicle for a period of 2 to 3 years. It offers protection against third-party liabilities, including third-party death, third-party bodily injuries, and the pillion riders. The limit of third-party property damage is INR 1 lakh. And the limit for Personal Accident Cover to Owner Driver is INR 15 lakh.
  • TATA AIG Liability Only Two-wheeler Policy: Tata AIG General Insurance provides liability only cover to two-wheelers as well. It will only cover third-party property damage, accidental death, and bodily injuries caused to another person other than the policyholder.

Tata AIG Commercial Vehicle Insurance

Commercial vehicles are exposed to a lot of risks on the road. The financial liability in the case of a commercial vehicle is also substantially higher in comparison to a private vehicle. If you happen to own a commercial vehicle, TATA AIG commercial vehicle insurance is what you would need. Secure your finances by investing a little in such a policy and reap the benefits that come along.

  • Auto Secure-Commercial Vehicle Package Policy: The package policy covers third-party liabilities, and also offers compensation for accidental damages and theft of the insured vehicle. The scope of the cover can be further enhanced with 6 unique add-on covers. TATA AIG Commercial Vehicle Liability Only Policy: Tata AIG General Insurance provides liability only cover to commercial vehicles as well. It is necessary to protect the interest of a third party in case of property damage, accidental death, and bodily injuries.

Tata AIG Travel Insurance Plans

Tata AIG General Insurance offers travel insurance plans to secure you from any emergencies that may arise during your international and domestic trips.

  • Tata AIG Travel Guard International Travel Insurance: Travel Guard is an international travel insurance policy by Tata AIG General Insurance that provides coverage against all the mishaps that may arise during your overseas travel. There are five plans available under Single Trip policy – Silver, Silver Plus, Gold, Platinum, and Senior Plan and two options under the Annual Multi-Trip program where a traveler can buy Annual Multi-Trip Gold or Platinum plans.
  • Tata AIG Student Guard – Overseas Health Insurance Plan: The Student Guard – Overseas Health Insurance Plan is designed for students going abroad to pursue higher education. This student insurance policy can be availed by any individual, between 16 and 35 years of age, enrolled and attending a full-time registered educational institution of higher learning outside India. The policy covers health risks, accidents, loss of sponsorship when traveling abroad, and family emergencies at home.
  • Tata AIG Asia Travel Guard Policy: The travel insurance policy can be taken by any resident of India between the age group of 6 months and 70 years, who are traveling within Asia for business or leisure. The policy provides a comprehensive level of protection that can take care of every mishap during international travel. It covers loss of baggage, accident and medical emergencies, and a host of other eventualities.
  • Tata AIG Domestic Travel Guard Policy: The Domestic Travel Guard Policy by Tata AIG General Insurance is a unique travel insurance product that covers multiple contingencies during domestic trips within India via air, rail, or road. The policy provides accidental death and dismemberment benefit, emergency accident medical expenses reimbursement, missed departure (rail or air) reimbursement, reimbursement of accommodation charges due to trip delay and loss of tickets, and emergency medical evacuation.

Tata AIG Home Insurance Insurance Plans

Tata AIG home insurance plans = are designed to cater to everyone's home insurance needs comprehensively. The plans are listed below:

  • Tata AIG Instachoice Home Insurance: Tata AIG General Insurance Insurance's Instachoice Home Insurance is a do it yourself insurance product, which allows one to choose and design one’s home insurance cover instantly. It covers fire and special perils, rent for alternative accommodation, burglary and theft, public liability, baggage loss, audio and audio-visual appliances, breakdown of domestic appliances, personal accident, and purchase protection. Anyone who resides in a self-owned or rented house should buy this insurance policy.
  • Tata AIG Home Secure Supreme: The Home Secure Supreme plan from Tata AIG General Insurance is a flexible plan that can be customized according to the individual needs of the customers. The plan offers 15 comprehensive coverage options to choose from. It offers coverage for loss or damage due to fire, public liability, burglary, purchase protection, pedal cycle, plate glass, baggage, audio-visual appliance, domestic appliance, marine, personal accident, medical expense, ambulance charge, expenses for temporary resettlement and money. The policy offers new benefits like purchase protection, medical expenses, and temporary resettlement expenses.
  • Tata AIG Home Coupon: The Home Coupon plan provides on-the-spot cover for one's home. It comes with easy documentation. Anyone who resides in a self-owned or rented house should buy this insurance. This Tata AIG General Insurance Policy covers fire and allied perils including earthquakes and terrorism. It also covers burglary and theft on first loss.
  • Tata AIG Standard Fire and Special Perils: The plan provides coverage against fire and some special perils. This policy ensures buildings (RCC construction) from a wide range of contingencies. The sum insured is fixed based on the reconstruction cost of the building excluding land value. The building value should be equal to the present-day cost of reconstruction, while contents should be insured for their market value.

Tata AIG Personal Accident Insurance Plans

  • Tata AIG Accident Guard Policy: Tata AIG General Insurance Insurance's Accident Guard Policy is a comprehensive plan that offers protection against multiple adversities. Any person between the age group of 18 and 65 years can buy this policy for self and spouse. It can also be bought for children between the age group of 6 months and 18 years (23 years for higher education cases). The sum insured ranges from Rs. 5 lakh to 1 crore. Lifelong renewal is offered provided the premium is paid regularly.
  • Tata AIG Injury Guard Policy: Tata AIG General Insurance Insurance's Injury Guard Policy ensures a greater level of financial independence. The policy provides coverage for accidental death, fractures and burns, emergency accident medical expenses, home alteration, vehicle modification, and temporary total disability.
  • Tata AIG Income Guard Plan: Income Guard Plan takes care of uncertainties arising due to the loss of income from a host of reasons. It is a personal accidental plan designed to cover accidental death, accidental dismemberment, and permanent total loss of use. Lifelong renewal is offered provided premium is paid regularly. Those between 18 and 70 years can purchase this plan.
  • Tata AIG Secured Future Plan: The Secured Future Plan is the right solution to take care of uncertainties that can affect a family’s financial condition. It covers risks arising due to accidental death, dismemberment, paralysis, and permanent total disability. The entry age is between 18 and 70 years and the policy is renewable for life. It offers guaranteed monthly income up to 20 years. No medical examination is required. The policy offers 24 hours, worldwide coverage.
  • Tata AIG Secured Income High Policy: This Tata AIG General Insurance plan safeguards a family's needs and offers financial security at the time of uncertainty. The insured person is covered against accidental death, dismemberment, and permanent total loss of use of limbs resulting from an accident. After initial lump sum benefit payout, beneficiaries receive regular monthly installments for the next 5 years. Lifelong renewal is offered if the premium has been paid without any break. The entry age is between age 18 and 65 years.
  • Tata AIG Maha Raksha Personal Injury:  the policy provides cash benefits in case of accidental injuries and hospitalization. This can be utilized as per the discretion of the insured. Anyone between the age group of 18 and 75 years can purchase this plan. The premium does not increase with age. There are no restrictions on hospitals and no medical examination required at the time of the policy purchase.
  • TATA AIG Accident Shield Policy: Tata AIG General Insurance has designed this plan to compensate the insured in case of permanent disabilities resulting from an accidental injury. It also covers specific losses as mentioned in the policy wordings. It also includes children's education benefits.

Tata AIG Lifestyle Insurance Plans

Personal Extended Protection Policy (PEPP)

A range of 10 innovative, new-age insurance solutions designed for today's lifestyle to help one live a worry-free life. They are further  classified into three broad categories:

  • Personal Identity Protection: Tata AIG General Insurance has designed this plan to offer protection against misuse of identity or payment cards. The benefits include:
    • Identity Theft Cover
    • Fraudulent Charges Cover
    • ATM Assault & Robbery Cover
    • Lost Wallet Cover
  • Personal Travelling Protection: This Tata AIG General Insurance Policy covers any loss or liability that may arise during your travel. The benefits include:
    • Home Protection While You’re Away Cover
    • Personal Trip Effects Cover
    • Personal Trip Liability Cover
  • Personal Credit Card Protection: This plan offers:
    • Price Protection Cover
    • Purchase Protection Cover
    • Key Replacement Cover

TATA AIG Small Business Insurance Plans

TATA AIG Corporate Insurance Plans

Motor Insurance

  • Auto Secure Corporate Fleet

Health & Accident Insurance

  • Group Personal Accident Policy
  • Group MultiGuard Personal Accident Policy

Travel Insurance

  • Business Travel Accident
  • Small Business Travel Accident

Fire & Engineering

  • Standard Fire and Special Perils Policy
  • Boiler and Machinery
  • Contractors All Risks
  • Consequential Loss (Fire) Insurance
  • Erections All Risks
  • Industrial All Risks Insurance

Marine Cargo Insurance

  • Marine Sales Turnover Policy (STOP)
  • Innovative Marine Solutions
  • Marine Insurance Open Policy
  • Marine Insurance Specific Policy

Financial Liabilities Insurance

Casualty

  • Public Liability Insurance (Industrial and Non-Industrial)
  • Product Liability Insurance
  • Commercial General Liability Insurance
  • Workmen's Compensation Insurance
  • Umbrella Liability Policy
  • Contaminated Products Insurance
  • Pollution Legal Liability

TATA AIG Rural Insurance Plans

Motor Insurance

  • Tractors
  • Two Wheelers: Private Care
  • Commercial Vehicles
    • Goods Carrying-vehicles
    • Passenger Carrying-vehicles
    • 3-Wheelers

Property Insurance

  • Home
  • Shops & Outlets
  • Schools
  • Machinery (Pump sets)

Livestock (Cattle) Insurance

  • Diseases
  • Accidents
  • Natural calamities
  • Riots, malicious damage, terrorism
  • Permanent loss of milk yielding capacity due to disease

Health & Accident Insurance/Personal Accident Insurance

  • Accidental Death
  • Accidental Dismemberment
  • Disappearance
  • Emergency Accident Medical Expense
  • Repatriation of Remains / Dead Body
  • Permanent Partial Disability
  • Accident Hospital Cash
  • Permanent Total Disability
  • Tuition Benefit (Education Benefit)

TATA AIG Private Client Group Insurance

  • Motor Insurance
  • Home and Contents Insurance
  • Fine Art and Valuables Insurance

It is advisable to compare all Tata AIG General Insurance plans with plans from other general insurance companies in India to choose the insurance plan that fulfills the requirements.

Tata AIG General Insurance Renewal Procedure

Tata AIG General Insurance Online Renewal Process

It is imperative to renew your insurance policy before its expiry date. Tata AIG General Insurance plans can be renewed online in a hassle-free manner. Simply log into the Tata AIG General Insurance Insurance's website and click on the 'renew now' option. It will lead to a secure payment gateway.

The proposer can select from different Tata AIG General Insurance products for renewal. TATA AIG two-wheeler insurance renewal, car insurance renewal including other general insurance products is possible online. Tata AIG health insurance renewal is possible if there are no pre-existing diseases. The payment is done securely through digital methods using net banking, debit cards, and credit cards. Just by following a few simple steps, the insurance policy is renewed instantaneously.

Tata AIG General Insurance Payment Process

TATA AIG General Insurance Online Payment Process

Tata AIG General Insurance follows a simple, time-saving, and convenient online payment procedure. The customers can make the payment with just a few clicks. The proposer simply needs to visit the official website of Tata AIG General Insurance Insurance. And select the product he/she wants to buy, and then pay the policy premium online using digital payment methods.

For instance, in the case of travel insurance, the proposer can click on the travel insurance category and select the 'make payment' option. Simply enter the policy number and pay the premium. Online transactions can be completed using credit, debit cards, and net banking.

TATA AIG General Insurance Offline Payment Process

Tata AIG General Insurance also accepts offline payments from customers who are not comfortable paying the premium online. Offline payments can be done through:

  • Cash/ Cheque at the insurer’s office
  • Drop boxes
  • Through Tata General Insurance Brokers
  • Through Tata General Insurance Agents

Tata AIG General Insurance Claim Process

TATA AIG Health Insurance Claim Process

Even though claiming for an insurance policy is not as easy and seamless as buying it, but having the understanding of claiming process and documentation beforehand can make it comparatively simpler. Health insurance can be claimed in two methods:

Cashless Claims:

When an insurance provider offers the facility of cashless claims settlement, it means that in the situation of hospitalization, you do not require to pay for anything for the expenses that are covered in your policy. The insurance provider or on this case, TATA AIG General Insurance will pay on your behalf to the hospital directly. However, this facility of cashless service is available in the network hospitals of Tata AIG General Insurance Company Limited.

1. Planned Hospitalization:

If you have selected a date for certain surgery or treatment, and know about the hospitalization beforehand, then it is known as planned hospitalization. In such cases, you have to follow the below steps:

  • Step 1: Inform the insurance provider: To inform the insurance provider, you should submit the cashless claim form to your insurance provider through a letter or email, at least five days before the start of the treatment.
  • Step 2: Wait for Confirmation Letter: As soon as the insurance provider receives your claim form for cashless treatment, it informs your hospital and give you a letter of confirmation. This confirmation letter of cashless treatment is valid for seven days from the date of issuance.
  • Step 3: Submit the Confirmation Letter: On your admission day, you need to submit your health insurance card and letter of confirmation to the hospital.

In this case, your job is completed here. Your insurance provider will directly contact the hospital and pay your medical bills.

2. Emergency Hospitalization:

When the hospitalization is unexpected and sudden, like in case of an accident, then it is termed as emergency hospitalization. You have to follow the below-mentioned steps in such case:

  • Step 1: Inform Your Insurance Provider: In this case, your insurance company like TATA AIG General Insurance Company or its TPA (Third-party Administrator) should be informed about the emergency hospitalization within 24 hours of the hospitalization for generating reference number or claim intimation. The below-mentioned documents must be produced for availing the cashless service:
    • Policy copy
    • Insurance card
    • ID proof with photograph
    • Address proof
    • If the claim amount is more than Rs.1 lakh, then duly filled and signed CKYC form.
  • Further Documents: The hospital has to fill the request form for a cashless claim and then submit it to your insurance provider.
  • Letter of Authorization: After submitting a cashless claim form, the insurance provider will issue a letter of authorization to the hospital.

In this case, also, your insurance provider will directly contact the hospital and pay the medical bills. In case of claim rejection, you will be notified through a rejection letter which will be sent to your registered email id and mobile number.   

Process of Reimbursement Claim:

If the hospital in which you are taking your treatment is not in the list of Tata AIG General Insurance Company’s network hospitals, then you have to opt for reimbursement of claim. In this case, you have to pay your medical bills during your hospitalization and your insurer will reimburse this amount later. You should follow the below steps in case of reimbursement:

  • Step 1: Details Verification: Before signing the bills, you must check whether the details are correct or not. This step is critical because any discrepancy could impact the process of claim.
  • Step 2: Documents Collection: Mentioned below is the comprehensive list of all the documents that you may need:
    • The claim form is duly filled and signed.
    • Medical certificate that has a sign of the doctor.
    • Copy of policy or insurance card.
    • All your pathological reports such as ultrasound, x-ray, etc.
    • Original bills and their receipts.
    • Discharge summary or card of the hospital.
    • Original bills of pharmacy.
    • Investigation reports, if there are any.
    • Details of NEFT for crediting the claim settlement.
    • MLC copy or FIR (for accidental claims)
    • Duly filled CKYC form, if the amount of claim is more than Rs.1 Lakh.
  • Step 3: Follow-up for the Documents: Some of the above-mentioned documents may not be available instantly and you may have to go to the hospital again for collecting them.
  • Step 4: Submission of the Documents: Once you are discharged, you can submit all the required documents to the insurance provider or its TPA.
  • Step 5: Wait for Processing of the Payment: Once your documents reach the TPA or your insurance provider, they will be reviewed. It takes approximately 21 days from the time these documents reach the TPA to the date when the payment is processed. If your TPA or insurance provider rejects the claim or has some query, then you will be notified of it.

TATA AIG Car Insurance Claim Process

In case of loss or damage to your car, follow the below-mentioned steps:

  • Step 1: Intimate Damage or Loss to Insurer: In case of loss or damage of your car, inform your insurance provider i.e. TATA AIG General Insurance within 24 hours. For the same, you can either give a call to TATA AIG General Insurance toll-free number, which is available 24X7, or can SMS CLAIMS to 5616181. You can as well reach put to the insurance provider through an email by sending it to claims[@]tata-aig[.]com. Note: In case of theft, property damage, or bodily injury filing of an FIR with the Police is compulsory. However, an FIR is not needed in other cases.
  • Step 2: The Surveyor Visits: A surveyor from Tata AIG General Insurance Company reaches out to you when you make a claim. The surveyor surveys the place of accident or mishap within 48 hours of the intimation of the claim. He/she accesses the condition of your vehicle and provides you a claim form.
  • Step 3: Repairing of the Car: After analyzing the level of damage to your car, the representative of TATA AIG General Insurance assists you in taking the car to the nearest network garage of the company for making your claim cashless. For carrying your vehicle for up to 25kms from the place of the accident, the company does not charge anything, which is subject to the limit of Rs.1, 500.
  • Step 4: Claim Settlement: After reaching to the nearest workshop or garage, you have to register your claim by making a call at the call center of TATA AIG General Insurance or with the manager of the garage. The following documents are required for making a claim:
    • Registration Certificate of your vehicle
    • Claim form
    • Documents of insurance policy

In case you are vising the garage that is not in the network list of Tata AIG General Insurance Company, then you need to send the below-mentioned documents through the post to the registered office of Tata AIG General Insurance Company, which is in Mumbai:

  • Documents of insurance policy
  • Original bills of the claim
  • Claim form that is duly filled and signed
  • Your car’s Registration Certificate
  • Duly signed Discharge Voucher or Satisfaction Voucher
  • Your driving license

The company reimburses your repair amount of up to 75% of the IDV within seven to 19 working days of receiving the all above mentioned documents.

Tata AIG General Insurance Distribution Network

The Tata AIG General Insurance Company makes its products available through various distribution channels such as agents and brokers and bancassurance tie-ups. The products can also be availed through direct marketing channels such as telemarketing and digital marketing.

Tata AIG General Insurance FAQs

Tata AIG General Insurance - Latest News

  • Tata AIG General Insurance Company Is Set to Provide Insurance Service Through WhatsApp

    TATA AIG Tara – an insurance service via WhatsApp is recently launched by Tata AIG General Insurance Company Limited. This service will provide accurate solutions for the customer queries related to TATA AIG General insurance plans.

    This artificial intelligence-driven WhatsApp service is launched for increasing customer communication through direct interaction and allows them to access their insurance plans in virtual form.

    With all the above-mentioned features, this service will also allow the TATA AIG General Insurance policyholders to get documents of their policy, request policy renewal and get its details, do the payments of the premium online, get support on the claim, easily locate network garages and hospitals, make changes in any personal details like address, and as well purchase a motor or health insurance plan of their choice.

    For availing the TATA AIG Tara service, the health and motor policyholders of the company have to send a ‘Hi’ on WhatsApp to the number 7400412177. Upon doing the same, this digitally enabled service, which is available round the clock, will help to offer personalized demands of customer service and enable the customers to access the services of TATA AIG General Insurance virtually at the comfort of their mobile phone.

    The Chief Operating Officer of Tata AIG General Insurance Company, Amit Ganorkar commented on the launch of this service and said that it is a step forward for bringing the digital innovation and transformation to enhance the experience of the customers with the quick turnaround time for their queries related to policy. On one hand, where all the customer-related touch-points are available for providing uninterrupted service, the other hand they are expecting TATA AIG Tara service on WhatsApp to be one of the most indispensable and preferred one for their customers to connect with them.

  • ICRA Conferred Tata AIG General Insurance with 'iAAA' rating

    One of India's top private general insurance companies, Tata AIG General Insurance Company Limited has been conferred with 'iAAA' rating by the credit rating body ICRA, based on the company’s claims settling ability.

    The 'iAAA' rating is given to an insurance company whose claims-paying ratio is highest among its competitors. The ratingsignifies the insurer’s super strong position in its domain and its prospect of meeting up with the policyholders’ obligations.

    The ratings’ credit is given to the ata AIG General Insurance solid presence in the niche domains, including liability, travel and marine cargo insurance. Also, the rating owes to the parentage of ata AIG General Insurance along with the commitment of its both partners, AIG and Tata Sons Ltd.

    In addition to that,Tata AIG General Insurance has set the reasonable under writing indicators of the profitability, reinsurance, the development of the product, and commercial business’ high share in its product mix.

    As per Neelesh Garg, MD and CEO, Tata AIG General Insurance Co.Ltd., As 'iAAA' is the highest rating for the insurance industry for claim settling ability of any insurer, they are honored to be conferred with the 'iAAA' rating from ICRA for their claim settlement procedure.

  • Tata AIG General Insurance is looking for benefits- as IRDA come up with new e commerce rules

    The new rule book of IRDA regarding e commerce platform to sell insurance policy declares that insurers can set different rates for their insurance products online. It was not allowed to mention a different price for the same products on different channels. Tata AIG General Insurance may offer different price for the same product when it is selling through the Insurance Self-Network Platform.

    The insurer can decide the price of every insurance products and it is the responsibility of the insurer that they share the price of the product with IRDA. The products can only be sold in electronic form which would be through electronic insurance accounts that is opened by customers mandatorily.

    From a customer's point of view, this procedure is very monotonous as it is mandatory to open an e-insurance account to buy insurance policy e-commerce platform. If all the insurance companies will success to execute this procedure appropriately this platform will provides huge the competition in the insurance market.

  • Neeraj Vetkar, Head - IT Infrastructure at Tata AIG General Insurance appointed by Adani Enterprises

    Neeraj Vetkar, who was heading the IT Infrastructure department Tata AIG General Insurance Company based in Mumbai, has now switched to Adani Enterprises, the flagship firm of Adani Group, as the Associate General Manager-IT. During his 4-year tenure at Tata AIG General Insurance Company, Vetkar handles the migration process of the data centres of Tata AIG General Insurance from Tata communications to Ctrl S.

    Vetkar also looked after and ensured the execution of a risk-based backup system. Prior to Tata AIG General Insurance Company, Vetkar was handling the data center functions at ICICI Prudential Life Insurance, Future Group, and Kotak Mahindra Bank.

    At Adani, Vetkar will be leading the data center infrastructure vertical of their entire group of companies.

  • Tata AIG General Insurance to launch women-oriented insurance plans in coming financial year

    Tata AIG General Insurance is planning to introduce women specific insurance plans in the fiscal 2016-17. Tata AIG General Insurance Insurance, a private sector non-life insurance company, is functioning on a lot of health insurance plans to be introduces in the next fiscal. These plans include some women specific health insurance products.

    Currently, the company is offering more than 6 plans under the health insurance section. Further, these plans are divided into two classes, namely, wellsurance and medi. Nowadays, the health insurance customers have to face some distinctive issues. Inadequate coverage features and medical cost inflation are the major ones among the concerns.

    Tata AIG General Insurance Company is working on women-oriented and benefit-based insurance products in order to resolve the issue. "We are working on few benefit-based products which will be launched shortly and we are also evaluating product specifically for women," said M Ravichandran, President – Insurance, Tata AIG General Insurance Insurance.

  • Tata AIG General Insurance received the Golden Peacock HR Excellence Award

    During the10th Golden Peacock Award Ceremony and global conference on corporate social responsibility, Institute Of Directors presented the Golden Peacock Human Resource Excellence Award to Tata AIG General Insurance Insurance.

    Chief Human Resource Officer of Tata AIG General Insurance Co. Ltd., Mr. Subramanian Suryanarayanan was given away the award by Mrs. Pankaja Gopinathrao Munde. Mrs. Pankaja Gopinathrao Munde is the Honorable Minister of Rural Development and Water Conservation in Women and Child Development department, Govt. of Maharashtra.

    Golden Peacock Human Resource Excellence Award is presented to the organizations that have accomplished overall excellence in their people management and human resource management practices; and eventually have contributed towards the desires of business, employees, their professions, the industry, and our country. These are organizations that have established creative, proactive, and valuable people management or human resource management practices, in various areas to the extent of being considered as a champion and a role model for others to follow.

Written By: PolicyBazaar - Updated: 14 October 2020
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Average Rating
(Based on 10 Reviews)

Tata AIG General Insurance Company Limited Reviews & Ratings

4.2 / 5 (Based on 10 Reviews)
(Showing Newest 10 reviews)
Shyam
Fakirsahi, September 29, 2020
Payment is easy
I have made the payment for my tata aig general insurance policy and I took from the website of the policybazaar. It is an amazing plan. Thank you policybazaar.
Shiv
Wadhwan, September 28, 2020
Top plans
I have got the top plan of tata aig general insurance from the website of policybazaar. The whole plans are good and better. And they are very much convenient in nature to use. Thank you policybazaar.
Sanket
Farenda, September 25, 2020
Secured life
I have secured my life by getting the tata aig general insurance policy from the policybazaar. Thank you policybazaar for safe and secured life. Thank you.
Parth
Fakirpur, September 24, 2020
Better place
I have found the tata aig a better place to get the general insurance policy and it was got by the policybazaar. I really like the plans and I would like the recommend to my people regarding the same. Thank you team policybazaar.
Prachetas
G.mahisani, September 23, 2020
Claim assistance
I got my claim but it was delayed. Though everything was done on time but some little problem occurred but it was resolved with the help of the policybazaar. The plan was of tata aig and it was indeed a good one.
Palashkusum
K.c. Pur, September 22, 2020
Renew it easily
I I have recently renewed my tata aig general insurance policy from the policybazaar and it is really easy to do so. Thank you policybazaar.
Rohan
G.mahisani, September 18, 2020
Check plans
I was told by my friend that to check the website of the policybazaar and I got to know about tata aig general insurance plans. I really like it and have noted each and every plans at one place. Thank you policybazaar.
Ramya
Fakirpur, September 18, 2020
Technical glitch
I have recently took the tata aig general insurance policy from the policybazaar but due to technical glitch my policy was issued late. But later it was resolved by the team. Thank you so much to whole team of policybazaar.
Ronit
Yashwant Nagar, September 18, 2020
Buy online
I have got the tata aig general insurance from the policybazaar and I bought it online. It is very easy to buy and I can check different plans at one place without any problem. Thank you policybazaar.
Sivam
Vadali, September 18, 2020
Efficient work
I have took the tata aig general insurance policy from the website of the policybazaar. It is a great company and they have done the efficient work for me and my health. Thank you team policybazaar.

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