IFFCO Tokio General Insurance Co. Ltd.

IFFCO Tokio General Insurance Limited laid its foundation in the year 2000. It was incorporated as a joint venture between the Tokio Marine Group which is Japan’s largest insurance group and the Indian Farmers Fertilizer Co-operative (IFFCO) Limited – one of the biggest co-operative societies of the country. IFFCO Tokio General Insurance Company’s 51 per cent stake is held by IFFCO, while Tokio Marine Group holds the remaining 49 per cent.

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IFFCO Tokio General Insurance Co. Ltd.

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    IFFCO Tokio General Insurance provides a comprehensive bunch of products of all lines of business like health insurance, two-wheeler insurance, home insurance, travel insurance and car insurance and also includes corporate policies like liability insurance and property insurance. IFFCO Tokio General Insurance is also the first insurance provider in the country to underwrite mega policies for an automobile and fertilizer company.

    The comprehensive insurance policy depends on the international rates and enhances the outflow of the premium for its clients as it provides one-stop, all-risk cover. Apart from the traditional insurance products, it also provides niche insurance products including Credit Insurance, Errors & Omission Policy for the IT sector, Cyber Insurance, P & I Insurance, etc. In addition to this, the company has sincerely accomplished its rural centric initiatives by introducing products such as Mahila Suraksha Bima Yojana, Janta Bima Yojana, and Sankat Haran Bima Yojana for the masses.

    IFFCO Tokio General Insurance has marked its presence in rural areas along with Tier B and C cities. This is the first private insurance provider to set up Bima Kendras that are single individual operated centres. These Bima Kendras were established with an intention to grow the insurance penetration in the rural areas. Whenever these centres reach the desired size in terms of the growth potential and premiums, they are converted into the Strategic Business Units.

    Mission, Vision and Values of IFFCO Tokio General Insurance Company Limited

    IFFCO Tokio General Insurance is committed to being an organization and brand of wide repute on the basis of its clearly outlined goals of performance and delivery vis-a-vis the following:

    • IFFCO Tokio General Insurance Vision- To be an industry leader through fair, transparent and quick response to the customers.
    • IFFCO Tokio General Insurance Mission  - To gain the trust of individuals, industry, trade and commerce. It also aims to protect corporates, citizens, international and cooperative investors in India.

    IFFCO Tokio General Insurance - Awards and Recognition

    IFFCO Tokio General Insurance Company has been conferred with the following awards over the years:


    Name of the Award

    Conferring Authority


    BFSI Digital Innovation Award

    Express Computers by Indian Express Group


    Digital Insurer of the Year

    Insurance Asia News Awards for Excellence

    P& C Insurer of the Year


    Digital Transformer for India - ‘Ecosystem Engagement’ category

    3Rd Annual IDC Digital Transformation Award


    Order of Merit Award for Quick Claim Settlement (QCS) App

    SCOCH Award


    Best Health Care Insurance Provider

    NavBharat Group


    P& C Insurer of the Year

    Insurance Asia News Awards for Excellence


    National Award for implementation of RSBY

    Ministry of Labour under Government of India


    C-Change Enterprise Gold Award for Motor CRM Escalation process

    C-Change Award


    Silver Edge Award - Automated Motor U/ W

    SilverEdge Award

    Notable Features of IFFCO Tokio General Insurance

    • The IFFCO Tokio General Insurance Company won Insurance Asia News Awards for Excellence in 2019 under two categories - P&C Insurer of the Year and Digital Insurer of the Year
    • The company won six awards/ Order of Merit at SKOCH Awards under the various categories including BIMA Kendra, CSR Activities, Cyber Security Protocol, BIMA App, Quick Claim Settlement App and Rural Expansion through Bima Kendra.
    • IFFCO Tokio General Insurance Co Ltd won India Insurance Awards in 2015 under three categories - Socially Responsible Insurer, Under Served Market Penetration and Personal Lines Growth Leadership.
    • The company received a feature in the special edition of ‘The Japan Times’ in 2014 after the Prime Minister of India visited Japan.
    • The Swasthya Kavach family health policy by IFFCO Tokio General Insurance was rated in 2013 as the BEST BUY under Premium Policy category and GOOD BUY under Overall Product category by Consumer VOICE.
    • IFFCO Tokio Motor Insurance was ranked number 1 in a customer satisfaction survey conducted by Consumer VOICE in 2006-07.

    Product Portfolio of IFFCO Tokio General Insurance Company Limited

    IFFCO Tokio General Insurance offers the following insurance products:

    • IFFCO Tokio Health Insurance
    • IFFCO Tokio Car Insurance
    • IFFCO Tokio Two Wheeler Insurance
    • IFFCO Tokio Home Insurance
    • IFFCO Tokio Travel Insurance
    • IFFCO Tokio Personal Accident Insurance

    IFFCO Tokio Health Insurance Plans

    IFFCO Tokio health plans help to protect your family against financial emergencies caused by sudden critical illness or hospitalization. It promises to take care of all your financial distress during a medical emergency. Good coverage, competitive premium and exemplary service distinguish IFFCO Tokio health plans from other insurers.

    IFFCO Tokio Individual Medshield Policy

    The Individual Medshield Policy provides cash-free hospitalization in more than 5000 hospitals across India in case of illness or an accident resulting in hospitalization. The policy also reimburses expenses incurred during pre and post-hospitalization stages of the treatment.

    IFFCO Tokio Critical Illness Insurance Policy

    IFFCO Tokio General Insurance’s Critical Illness Insurance policy provides the right kind of cover against 25 critical illnesses at an affordable price. By paying a nominal premium for a full-fledged medical cover, complete protection is offered in times of need.

    Swasthya Kavach Policy

    The Swasthya Kavach Policy provides health protection cover for the insured and his/her family. It covers unforeseen illnesses, injuries and related hospitalization costs as well as medical expenses. It serves as a family health policy as well as a mediclaim cover.

    IFFCO Tokio Health Protector Policy

    This IFFCO Tokio General Insurance policy offers health protection cover for the insured and his/her family. It covers hospitalization expenses, specialist fees, medical services costs and even hospitalization expenses for traditional medical practices, such as Ayurveda, Homeopathy, Unani and Sidha.

    IFFCO Tokio Family Health Protector Policy

    The Family Health Protector plan is a comprehensive cover and pure benefit policy that offers hospitalization and medical coverage. The policy allows you to include a larger number of relatives such as siblings, brother- or sisters-in-law, and nephews or nieces who are dependent on you as well as your spouse and children.

    IFFCO Tokio Health Protector Plus Policy

    This plan by IFFCO Tokio General Insurance Company Limited acts as an additional cover over and above the deductible amount and covers hospitalization expenses if the insured person contracts a disease or is injured in an accident.

    IFFCO Tokio Car Insurance Plans 

    IFFCO Tokio Car Insurance policies are a life-saver for all car owners/drivers in case of a mishap. The add-on riders offered by IFFCO Tokio Car Insurance come in handy in times of distress.

    IFFCO Tokio Comprehensive Car Insurance Policy

    The comprehensive car insurance plan takes care of expenses arising out of man-made or natural events that may cause damages to the car, its occupants or third parties. It covers damages caused to the insured car as well as a third-party car, property or person from the insured car.

    IFFCO Tokio ’s 24 x 7 On-Road Assistance

    This is an additional benefit, only available for online buyers of the private car comprehensive policy. It includes round-the-clock emergency assistance services in case of vehicle immobilization or any road mishaps.

    IFFCO Tokio Value Auto Coverage

    IFFCO Tokio General Insurance offers 12 additional benefits for car owners to choose from. You can purchase a minimum of 3 or more benefits under this plan. This extra cover is available only with the comprehensive car insurance policy.

    IFFCO Tokio Third-Party Liability Car Insurance Policy

    IFFCO Tokio General Insurance Co Ltd also provides third-party car insurance plans. Third-party liability is one of the most cost-effective car insurance plans. Moreover, it is mandatory to buy third party cover for three years for all new-purchased cars in India, as per the new rules.

    Third party liability only covers loss or damage caused to a third-party from your vehicle. It also covers accidental death or injuries resulting from your insured car. IFFCO Tokio General Insurance  also covers injuries caused to the driver, passengers and pedestrians under this plan.

    IFFCO Tokio General Insurance Renewal for Existing Car Insurance Policy

    It is possible to renew your existing IFFCO Tokio Car Insurance policy online. Simply enter your email address, vehicle registration number, policy number and mobile number as per previous policy at the renewal page. Enter search after submitting the information. Once you pay the premium amount online, your policy will be renewed.

    IFFCO Tokio General Insurance Renewal From Other Car Insurers

    To renew a non-IFFCO Tokio car insurance policy online, you need to furnish your vehicle registration number, your phone number and your email address. Click next to review your policy details and make the purchase by paying the premium online.

    IFFCO Tokio Two Wheeler Insurance:

    IFFCO Tokio Two Wheeler Insurance enables you to enjoy your two-wheeler ride as you zip across the bustling streets. It covers your financial liability incurred in case of an accident or theft.

    IFFCO Tokio Third-Party Liability Two-Wheeler Insurance Policy

    IFFCO Tokio General Insurance Co Ltd offers third-party liability only two-wheeler policies. It is mandatory to buy it for five years for all newly-purchased bikes in India. It covers the vehicle’s owner against risks associated with third-party vehicle damage or third-party injuries.

    Third-party liability only policies are designed to safeguard third parties and cover the car owners’ legal liabilities. 3rd party policy would cover damages caused to a third-party person, property from your insured bike.

    IFFCO Tokio General Insurance Renewal for Existing Two-Wheeler Insurance Policy

    It iis possible to renew your existing IFFCO Tokio Bike Insurance policy online. The procedure for IFFCO Tokio General Insurance renewal is quite simple and effective. Simply enter your email address, 2-wheeler registration number, policy number or mobile number as per previous policy. Enter search after filling details. The policy will be renewed after you pay the premium online.

    IFFCO Tokio General Insurance Renewal From Other Bike Insurers

    To renew a non-IFFCO Tokio bike insurance policy online, you need to furnish your bike registration number, your phone number and your email address. Click next to review your policy details and make the purchase by making the payment online.

    IFFCO Tokio General Insurance Quick Claim Settlement (QCS)

    IFFCO Tokio General Insurance Co Ltd has introduced a Quick Claim Settlement (QCS) scheme to reduce the turn-around time for motor insurance claims.

    With the Quick Claim Settlement app, IFFCO Tokio General Insurance will settle motor claims up to Rs 20,000. This scheme is applicable to private car owners. The claim can be settled within 30 minutes and the amount will be credited into the policyholder’s bank account.

    QCS can work on both Android and IOS platforms and come with video upload option. The QCS process is listed below:

    • To initiate the process, you would need to register the claim with the QCS team. You can call at IFFCO Tokio General Insurance’s customer care number.
    • Through the mobile application, you can upload the documents as well as videos, and photographs of the damaged vehicle
    • Once your claim request is approved, your claim will be settled and the amount will be digitally transferred into your bank account (within 30 minutes).
    • You can also check the IFFCO Tokio General Insurance Claim Status on the mobile application

    IFFCO Tokio Travel Insurance Plans

    IFFCO Tokio Travel Insurance plans give you the benefit of travelling with confidence abroad and within India, thereby ensuring you an absolute hassle-free trip with peace of mind.

    International Travel Insurance Policy

    IFFCO Tokio offers travel insurance policies for international travellers covering their financial risks arising due to accidents, medical expenses, repatriation, loss or delay of checked baggage, loss of passport, cancellation of flights, etc.

    Pravasi Bharatiya Bima Yojana

    The Ministry of External Affairs has made it compulsory for all the Indian emigrants going abroad for employment purposes in ECR countries to take Pravasi Bhartiya Bima Yojna insurance to stay protected against risks of working abroad.

    IFFCO Tokio Home Insurance Plans

    IFFCO Tokio Home Insurance plans help to safeguard your home and its contents in case of an ill-fated event as resulting from natural calamities, fire, theft and man-made disasters.

    IFFCO Tokio Home Family Protector Insurance Policy

    Home Family Protector Policy provides comprehensive protection in one policy to the insured, his/her family members and domestic employees under one policy while covering household assets, interests and liabilities.

    IFFCO Tokio Home Suvidha Policy

    The Home Suvidha policy provides protection to your home against a wide range of risks. Depending on suitability and the extent of the risk, the homeowner can opt from the various sum insured categories.

    IFFCO Tokio Personal Accident Insurance Plan

    Personal accident cover is highly recommended to everyone. IFFCO Tokio Personal Accident Insurance provides wide-ranging benefits to the insured, which also prove to be beneficial for the family. Apart from medical treatment expenses, it also bears the education expenses of your children.

    Individual Personal Accident Insurance Policy

    The personal accident insurance policy provides complete protection to the insured person against any accident that may lead to death or bodily injuries. Its coverage includes education benefit, employment benefit, ambulance benefit and cumulative benefit.

    Other Insurance Offered by IFFCO Tokio General Insurance Company

    IFFCO Tokio General Insurance Company offers various other policies for trade and businesses. These policies safeguard firms and traders against any loss or damage that they may suffer in the course of business due to unforeseen events, including man-made and natural disasters. It includes:

    • Trade Protector Policy
    • Trade Suvidha Policy
    • Business Insurance
    • Specialty Insurance
    • Workmen’s Compensation
    • Micro & Rural Insurance
    • Bank Locker Insurance

    It is advisable to compare all IFFCO Tokio General Insurance plans with those from other General insurance companies in India to make an informed decision.

    IFFCO Tokio General Insurance Company Distribution Network

    IFFCO Tokio General Insurance Company has a pan India presence with 65 ‘Strategic Business Units’ and a wide network of over 120 Lateral Spread Centres and 255 Bima Kendras. IFFCO Tokio General Insurance issues instant policy and renewals online for retail insurance products, such as car insurance, two wheeler insurance, travel insurance, health insurance and home insurance.

    IFFCO Tokio General Insurance FAQs

    IFFCO Tokio General Insurance Company - Latest News

    • IFFCO Tokio General Insurance becomes another Insurance Partner with J&K Bank

      Planning on to expanding their business options via insurance across the state and further, J&K Bank has joined hands with IFFCO-Tokio General Insurance, which is a joint venture between Indian Farmers Fertilizer Co-operative (IFFCO) – the biggest cooperative society in the world and Tokio Marine Group – the biggest listed insurance group in Japan on Tuesday.

      The agreement between the two pioneer organisations was signed at the corporate office of the Bank in presence of Parvez Ahmed – the Chairman of J&K Bank and Warendra Sinha – Managing Director of IFFCO Tokio General Insurance, Jun Matsui – Director Operations and Anamika Roy Rashtrawar – Director Marketing of IFFCO Tokio General Insurance.

      M Younis Patoo, the President Insurance – J&K bank signed the Memorandum of Understanding (MoU) on behalf of J&K Bank whilst IFFCO Tokio General Insurance was represented by Anamika Roy Rashtrawar’s signatures.

    • A special benefit under IFFCO Tokio General Insurance

      IFFCO-Tokio Insurance Service the company offer a new and special benefit that none of the other companies included in the Indian market. The policy provides emergency assistance services this is one of the best IFFCO Tokyo plan benefits. In case the policyholders suffer with a heart attack in the middle of the trip, and when the IFFCO Tokio General Insurance comes to know about the sudden illness it will help the policyholder to deal with the situation.

      IFFCO Tokio General Insurance helps the policyholder to reach the nearest hospital during medical emergency at free of cost. The company offers policies which are very affordable in comparison to other policies in the market. The market response is very good. It also has easy and simple claim settlement procedure. If you are looking for critical illness cover, you should mention the medical condition you are suffering with.

      In case one medical condition arise another medical condition later in life. Hence it is very necessary to be honest with your insurance provider about your existing medical conditions. Many insurers need the customers to go through a medical test before getting the critical illness cover.

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    IFFCO Tokio General Insurance Co. Ltd. Reviews & Ratings

    4.2 / 5 (Based on 10 Reviews)
    (Showing Newest 10 reviews)
    Fakirpur, September 23, 2020
    Claim settled
    My claim was settled in less than 5 days. I took the car insurance policy from the iffco tokio and was very easy to do the same. Thank you team.
    Hadol, September 22, 2020
    24*7 assistance
    I got the great number of assistance from the iffco insurance policy and they are always available. I connected with them and they resolved my concern very quickly. Thank you iffco team.
    Baarod, September 21, 2020
    Online easy
    I am very much happy with the services of the iffco tokio and I have got the general insurance plan online. It is quite useful. Thank you iffco tokio.
    Babhleshwar, September 18, 2020
    High coverage
    I have got the general insurance policy from the iffco tokio and they have given me the high coverage insurance policy. Such an amazing plans with better coverage. Thank you team.
    N.paravur, September 18, 2020
    Delay in issuance
    My hard copy was issued late. I connected with the team of the iffco and they immediately worked on the same.
    Sabang, September 16, 2020
    Renew it
    I was happy with the services of the iffco tokio and had decided to renew it again from the website of the iffco insurance company. It is very easy and convenient to use it. Thank you so much team.
    East Godavari, September 15, 2020
    Protection coverage
    I am very much happy and feel safe while I got the general insurance plan for my car and it is really good. I have safeguard my car and it has been a best thing for me. Thank you iffco tokio.
    Dabhoi, September 14, 2020
    Claim delayed
    I am very much happy with the services of the iffco tokio but my claim was delayed a little bit. But it was done later on. It’s okay but yes team can improve.
    Udagamandalam, September 11, 2020
    Less burden
    I am feeling less burden when I took the general insurance policy from the offco tokio and it is a best plan I had. Such good plans at one place. Thank you team.
    Udagamandalam, September 10, 2020
    Great facilities
    I have recently got the general insurance policy from the iffco tokio and have received the best facilities. I am very much happy with the services. Thank you iffco tokio for better plans.
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