PNB MetLife Claim Process

PNB MetLife India Insurance Company Limited (Formerly knowns as MetLife India) is a joint scheme between Punjab National Bank Limited (PNB), MetLife International Holdings Inc. (MIHI), Jammu & Kashmir Bank Limited, M. Pallonji, and Company Pvt ltd., and other private investors. The claim settlement ratio of FY 2020-21 is 98.17% as per IRDAI Annual Report. The PNB MetLife insurance claim process provides a simple and hassle-free experience and has a great claim payout.

Read more
51 Partners Insurance Partners
10.5 Crore Registered Consumer
5.3 Crore Policies Sold
We are rated ++ rating
₹1 Crore Life cover starting from ₹478/month+
Lowest Price Guarantee ˜
Check Your Premium Now
Please wait. We Are Processing..
Term Insurance
Get Updates on WhatsApp
×

Let’s discuss the PNB MetLife maturity claim process and the documents required: 

PNB MetLife Claim Settlement Process 

PNB MetLife offers a quick and hassle-free claim settlement process. Under the term insurance policies presented by the insurance company, you can request to file a claim either offline or online. The insurance company has achieved a claim settlement ratio of 98.17% in the financial year 2020-21 which indicates the fast claim settlement. The higher the CSR, the better the insurer is. PNB MetLife offers the easiest claim settlement process to every policyholder and their loved ones. 

Steps Involved in PNB MetLife Insurance Claim Process 

PNB MetLife Claim Process is mainly comprising of just 3 easy steps: 

  1. Step1: Apply for your claim 

    • File claim Online: The claimant/nominee can file the claim online at the official website of PNB MetLife official by clicking on the tab ‘Claims’ present on the home screen page and then selecting ‘Claim process’. Fill in all the required details such as the name of the policyholder, policy number, name of claimant, and birth date to complete the process of claim intimation. 

    • You can also file claim intimation by mail i.e., at claimshelpdesk@pnbmetlife.com 

    • Inform the company about the claim in a written form through post. 

    • You can also intimate about the claim by Khushi app that is PNB’s self-service mobile application. You can download it for android and iOS

  2. Step2: Submit your Important Documents 

    After the intimation of the claim, a claimant is requested to submit the required documents for the claim evaluation and assessment process. However, in case of further investigation, additional documents are required, you will have to provide them as well. 

  3. Step3: Claim Your Payout 

    • Document Receipt: Once your documents are received by the insurer, you will be informed. PNB MetLife will then start the claims decision procedure. 

    • Assessment: After receiving the documents, the insurer will process your claim within 30 days from receiving the receipt of documents in all cases where further claim examination is not needed. 

    • Investigation: In case of discrepancies in your details and forms, further investigation is needed to investigate the claim. In such scenarios, the investigation will be completed within 90 days from receiving the receipt of the documents. 

    • Claim Decision: The claim settlement decision shall be made within a month i.e., 30 days from completion of the investigation and assessment. Then, they will start the payout process. 

Documents Required for PNB MetLife Life Insurance claim process

Following is the list of documents required for the PNB MetLife Claim Settlement process: 

  • Claim application form 

  • Death certificate copy issued by the local municipal authority 

  • Original policy documents 

  • Certificate signed by treating doctor preferably in the format of PNB MetLife 

  • Photo ID proof of Claimant 

  • Address proof of claimant 

  • Cancelled cheque copy 

  • Bank passbook copy 

  • Authorization letter from the claimant in case the claim reporting form is received by the third party 

  • Succession certificate/legal heir certificate in case of absence of nominee 

Additional documents are required in case of Critical Illness/ Natural death:

  • Attested Medical Records 

  • Admission notes 

  • Discharge/Death Summary reports 

  • Test investigation reports 

  • In case of Accidental Death claims 

All documents of natural death claim 

  • Copy of Panchnama/FIR 

  • Copy of Inquest Report 

  • Copy of Post Mortem Report 

Points to Remember – PNB MetLife Claim Status 

To know the PNB MetLife claim Status, one should follow all the above-mentioned steps and there are certain points to be kept in mind while filing PNB MetLife Maturity Claim Process which are:

  • A death claims should be intimated as early as possible after the occurrence of the event to the life assured 

  • Always ensure the timely submission of the claim for a faster decision of the PNB Metlife Claim process 

  • The chances of investigation are less if the policy is more than 3 years old.

FAQ's

  • How can a claim be intimated to PNB MetLife Insurance Company? 

    • Through the branch office
    • By visiting the official website 
    • Through claims department at Head office 
    • Through any agent/advisor 
  • How Much time does a company take to settle the claim? 

    After submitting all the necessary documents to PNB MetLife, the insurer must process the claim within a month i.e., 30 days of receiving the documents receipt of the last important document. There might be some cases, where further investigation is required. In such cases, the investigation should be completed within 90 days from the date of getting the claim intimation receipt.
  • What is the death claim process, if death occurs abroad? 

    Documents needed are the same as required at the time of death in India. The certificate of death should be attested by the Indian embassy of the Residential country.  
  • What are the exclusions involved in the insurance policy? 

    Suicide is the only exclusion for life cover in the 1st year. Riders such as accident/critical illness etc. also have various other exclusions valid as stated in the T&Cs of the policy.
  • How to calculate the term insurance premium online?

    Ans: You can easily calculate the term insurance premium online by using the term plan calculator online tool
  • What are the benefits of term life insurance?

    Ans: Here are 4 common benefits of term insurance:
    • Low premium rates
    • Tax Benefits
    • Death Benefit
    • Long term coverage
  • What are the key features of term life insurance?

    Ans: Below mentioned are the key features of a best term insurance policy in India:
    • Affordable premium rates
    • Long-tenure life protection
    • Easy to understand and buy
    • Riders availability
    • Whole life protection
    • Tax benefits
  • What are the key features of a best term insurance plan in India?

    Ans: Let's understand what is term life policy here. Term insurance offers financial protection for a certain period to the policyholder, thereby, offering a lump sum payout if the policyholder unfortunately passes away during the policy term.

Premium By Age

˜Top plans are based on annualized premium, for bookings made through https://www.policybazaar.com in FY 25.

Policybazaar does not endorse, rate or recommend any particular insurer or insurance product offered by any insurer. This list of plans listed here comprise of insurance products offered by all the insurance partners of Policybazaar. For a complete list of insurers in India refer to the Insurance Regulatory and Development Authority of India website, www.irdai.gov.in

+Rs. 487/month (Rs.16/day) is starting price for a 1 crore term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 38 years of age.

Prices offered by the insurer are as per the approved insurance plans | #All savings and online discounts are provided by insurers as per IRDAI approved insurance plans | Standard Terms and Conditions Apply | **Tax Benefits are subject to changes in tax laws.| Policybazaar Insurance Brokers Private Limited

We will respond in the first instance within 30 minutes of the customers contacting us. 30-minute claim support service is for the purpose of giving reasonable assistance to the policyholder in pursuance of the claim. Settlement of claim (including cashless claim) is the responsibility of the insurer as per policy terms and conditions. The 30-minute claim support is subject to our operations not being impacted by a system failure or force majeure event or for reasons beyond our control. For further details, 24x7 Claims Support Helpline can be reached out at 1800-258-5881

For more details on risk factors, terms and conditions, please read the sales brochure carefully before concluding a sale

Policybazaar Insurance Brokers Private Limited | CIN: U74999HR2014PTC053454 | Registered Office - Plot No.119, Sector - 44, Gurgaon, Haryana – 122001 | Registration No. 742, Valid till 09/06/2027, License category- Composite Broker Visitors are hereby informed that their information submitted on the website may be shared with insurers. Product information is authentic and solely based on the information received from the insurers.

© Copyright 2008-2025 policybazaar.com. All Rights Reserved

+Rs. 820/month is starting price for a 2 crore term life insurance for an (NRI) 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 38 years of age.

+Rs. 1,443/month is starting price for a 5 crore term life insurance for an (NRI) 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 38 years of age.

˜ Policybazaar Promise reflects the guarantee offered by insurers. Price assurance is based on certifications shared by insurers with us.

Choose Term Insurance Plan as per you need

Plans starting from @ ₹473/Month*
Term Insurance
1 Crore Term Insurance
Term Insurance
2 Crore Term Insurance
Term Insurance
4 Crore Term Insurance
Term Insurance
5 Crore Term Insurance
Term Insurance
6 Crore Term Insurance
Term Insurance
7 Crore Term Insurance
Term Insurance
7.5 Crore Term Insurance
Term Insurance
8 Crore Term Insurance
Term Insurance
9 Crore Term Insurance
Term Insurance
15 Crore Term Insurance
Term Insurance
20 Crore Term Insurance
Term Insurance
25 Crore Term Insurance
Term Insurance
30 Crore Term Insurance
Term Insurance
15 Lakh Term Insurance
Term Insurance
60 Lakh Term Insurance

Life Insurance Articles

  • Recent Article
  • Popular Articles
24 Apr 2024

Most Common Life Insurance Frauds in India

Life insurance fraud is a serious financial crime in India

Read more
09 Aug 2023

What High Net Worth Individuals (HNIs) Do To...

High net worth individuals often opt for life insurance plans to

Read more
28 Jun 2023

A Review Of ICICI Prudential Life Insurance

“Policy Bazaar insurance clarified the term policy for me, so

Read more
27 Jun 2023

A Review Of HDFC Life Insurance

“I recently bought an HDFC term plan and it is the best

Read more
20 Jun 2023

Life Insurance Policy in India with High Returns

The life insurance policy in India is a type of life insurance

Read more

Axis Max Life Insurance Login

Axis Max Life Insurance has been around for over a decade and maintains a strong claim settlement ratio of 99.34%

Read more

Axis Max Life Insurance Policy Status Check

To check your Axis Max Life Insurance policy status, you can use various convenient online and offline methods

Read more

SBI Life Insurance 50,000 per year Plan for 5...

SBI Life Insurance provides limited premium payment plans where you pay ₹50,000 annually for just 5 years. These

Read more

Post Office Gram Suraksha Scheme Calculator

A Post Office Gram Suraksha Yojana Calculator is a free online tool that helps you estimate your premium based on

Read more

SBI Life Insurance Policy Surrender Value...

The SBI Life Insurance Policy Surrender Value Calculator is an online tool that helps you estimate how much money

Read more
Get Call Back Now
Claude
top
Close
Download the Policybazaar app
to manage all your insurance needs.
INSTALL