Bajaj Life Insurance Policy Status

To check your Bajaj Life Insurance policy status call their toll-free customer care at 020 6712 1212 , use the Life Assist (official customer portal) by logging in with your registered credentials, or send “Hi” on Whatsapp number 8806727272 from your registered mobile number.

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Regularly checking your policy status gives you better control over financial planning and peace of mind about your family’s protection

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How Can I Check Bajaj Life Insurance Policy Status by Policy Number?

Bajaj Life Insurance Limited (Previously known as Bajaj Allianz Life Insurance Company) is one of the leading insurers in India who have now extended their customer care services online through their website. Earlier, a policyholder would have to visit the company’s branch to check their Bajaj Life policy status and other policy details. However, now you can easily do so through their website.

Here is how you can check the status of life insurance policy purchased from Bajaj Life Insurance online using your policy number:

For Existing Customers

If you are an existing customer, you can follow these simple steps to check the policy status of your Bajaj Life Insurance policy.

Step 1: Visit the Bajaj Life Insurance website and open the Customer Portal or Life Assist.
Step 2: Log in using your registered mobile number or email ID and verify your account with the OTP.
Step 3: Select the policy you want to check or enter your policy number, if asked.
Step 4: You can now see your policy status along with details such as the next premium due date, fund value (for ULIP policies) and maturity details.
Step 5: You can also download the available policy documents or statements if needed.

For New Customers

New customers can easily check the Bajaj Life Insurance policy status in these steps.

Step 1: The policyholder can visit the official website of Bajaj Life Insurance.

Step 2: Click on the login button at the top right of the page.

Step 3: When you click on the login option you will be directed to another page.

Step 4: Register yourself by clicking on the new user option

Step 5: You will need to enter your mobile number, email ID and date of birth to register.

Step 6: Click on submit button and you will be asked to create your profile.

Step 7: Enter your User ID and Password and click on the submit button.

Step 8: After creating your user ID and password, you can follow the steps mentioned above to check the status of your policy.

In Case the Policyholder Forgets the Password

If you have forgotten your password, you can reset it, and also check the status of your Bajaj policy details by policy number.

Step 1. Go to the Bajaj Life Insurance company website and click on the ‘Login’ option on the top right corner of the home page.

Step 2: Click on the 'Forgot Password' link on the login page. Enter your User ID, registered email ID and registered mobile number . Click on ' Email Password '.

Step 3: Bajaj Life Insurance will send you a password reset link to your registered email address. You should get this in a few minutes – check your spam folder if you don’t get it right away.

Step 4: Open the email and press on the reset link. You will be taken to the Bajaj Life Insurance website to reset your password.

Step 5: Enter a new password and click 'Submit' to confirm the change.

Once your password has been reset, you can then login to Life Assist or Customer Portal to view your policy status, premium due date and other details.

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What Information Can You Check Through Bajaj Life Insurance Policy Status?

Once you log in to your Bajaj Life Insurance Account, you can check more than policy status. Depending on the type of policy and the services available for the policy you may be able to view important policy and payment details including:

  • Current Policy Status: Check whether the policy is in force, lapsed, paid-up, discontinued, surrendered or has attained maturity.

  • Premium details: View amount of premium, premium payment history and next premium due date.

  • Sum assured: Check the life cover provided under your policy.

  • Policy term and maturity date: See the policy duration and, where applicable, the maturity date and benefit details.

  • Fund Value: Under ULIP, policyholders can know the current value of their fund along with other details of their plan.

  • Bonus information: If you are the holder of an eligible traditional policy, you could view your accumulated bonuses.

  • Rider details: Check the riders attached to your policy and the additional coverage they provide.

  • Nominee and personal details: Review the nominee and registered contact information associated with the policy.

  • Policy documents: Download available documents such as the e-policy bond, premium receipts, or other policy statements.

Life Insurer Details

Alternative Ways to Check Policy Status of Bajaj Life Insurance

Other than the website, there are several ways you can get your Bajaj Life policy status by mobile number through call, SMS , WhatsApp, chatbots, and Bajaj Life app and also through email.

Here are the alternative ways on how to check the Bajaj Life policy tracker:

Toll Free Call

The policyholder can follow the call service process to clear the queries and get details about their Bajaj Life Insurance policy status.

  • In case of any queries related to the service of the policy, the policyholder can contact on 020 6712 1212.

  • To buy a new life insurance policy, the policyholder can call the toll-free number 022 6124 1800 (Monday to Saturday: 9AM to 7PM )

Via WhatsApp

Text 'HI' on 8806727272 from WhatsApp using your registered mobile number to start using their quick services and ease your Bajaj Life policy status check by policy number.

By Visiting the Branch

The policyholder can also visit the nearest branch office of the company and get their Bajaj Life policy status checked by policy number. The policyholder can avail of the Branch Locator facility on the company's official website and track the nearest branch. Once the policyholder locates the branch office, they can visit the office physically and check their Bajaj life insurance policy status.

Use the Facility of ‘Chat with Us’

In case of any policy-related queries or if you need Bajaj Life policy status check by policy number, the policyholder can opt for the facility of ‘chat with us’.

  • Go to the official website of Bajaj Life.

  • Click on the ‘chat with us’ option available on the main page.

  • The policyholder can use the chatbot “BOING” or contact the customer executive via live chat to seek guidance and clear any policy-related queries.

SMS Service

To check the Bajaj Life policy status, the SMS service is one of the most convenient ways. For quick help, send an SMS by typing “WORRY” to 575758. This option is useful when you need basic assistance without making a call.

Email service

For checking Bajaj Life Insurance policy status through email, the policyholder can send queries to customercare@bajajlife.com and obtain any information related to their policy.

Via Life Assist App

Use the Life Assist App or web portal by signing in with your registered mobile number or email, then inputting your policy number to view renewals, fund values, and due dates.

Chat with BOING

Bajaj Life Insurance offers another very convenient way for policyholders to check their policy status through their multilingual AI chatbot assistant called BOING. It gives you real-time support and seamlessly handles your insurance tasks, including premium payments, policy updates, and claims, in the language you're most comfortable with. You can access it through Bajaj Life Insurance official website by clicking on the “Chat Now” option at the bottom of the screen.

What Does Your Bajaj Life Insurance Policy Status Mean?

Once you check your policy status, it is important to understand what that status means. Different statuses can indicate whether your policy is currently providing coverage, whether premium payments have stopped, or whether the policy has already ended.

Policy Status What It Means
Active/In-Force The policy is in force and the benefits and coverages in force continue in accordance with its terms.
Lapsed Premiums were not paid within the applicable grace period and the policy has lapsed.
Paid-Up/Reduced Paid-Up Premium payments have stopped after the policy acquired a paid-up value, so the policy may continue with reduced benefits.
Discontinued This status generally applies to ULIPs where premiums have been discontinued under the applicable policy terms.
Surrendered The policy has been voluntarily terminated and the applicable surrender value has been processed or is payable.
Matured The policy has reached its maturity date and the applicable maturity benefit is due, where provided by the policy.

How to Track the Bajaj Life Insurance Application Status Online?

The policyholder can track the application status of their life or term insurance plan by following these simple steps.

  • Log in to the official website of Bajaj Life Insurance.

  • Once you log in to your account, scroll down and click on the option of “Track Your Application”.

  • A separate page of the application tracker will open.

  • Enter your policy proposal or application number, followed by your details, such as date of birth, and click on the submit button.

  • After entering all the details, you can track your application.

How To Download Bajaj Life Insurance Receipt?

You can get your Bajaj Life Insurance Receipt by downloading it from Bajaj Life official website in just a few clicks.

Step 1: Go to the official website of Bajaj Life Insurance Company Limited.

Step 2: Then click the “Customer Portal” option in the top menu and select “Customer Login”.

Step 3: Enter your login credentials, such as username and password, to access your account.

Step 4: Select the policy you wish to receive the premium receipt after logging in.

Step 5: Next, click the “Premium Paid Certificate” option. You can easily download and save the premium receipt from there.

*Note: You can contact their customer care team or Policybazaar’s insurance advisors to resolve your doubts.

How To Contact Bajaj Life Term Insurance Customer Care Team?

  • Customer Care
    Call Bajaj Life Insurance's customer support number at 020 6712 1212 to solve all queries or receive the required details about your Bajaj Life Insurance premium receipt. For online purchase enquiries, call 022 6124 1800. Bajaj Life customer support is available 24x7.

  • Visit Nearest Branch
    You can also contact them by visiting this life insurance company’s nearest branch to get your Bajaj life insurance premium payment receipt. You can also visit their corporate office (Bajaj House) at Airport Road, Yerawada, Pune, 411 006, Maharashtra. Their customer branch visit timings are 9:00 AM to 3:30 PM on weekdays and 9:00 AM to 1:00 PM on Saturdays.

  • Email
    You can simply mail them to customercare@bajajlife.com and get your doubts regarding your life insurance policy resolved. You can also receive assistance downloading your Bajaj life insurance premium payment receipt.

*Note: Policybazaar provides you with 100% claim assistance. You can contact Policybazaar dedicated claim assistance team to receive 24x7 support for all your claims-related queries.

Why It Is Important to Check Your Bajaj Life Policy Status?

Keeping an eye on your policy status regularly comes down to a few practical things.

  • It helps you avoid disruptions altogether, when you're actually tracking things, premiums get paid on time and your coverage doesn't quietly lapse on you.

  • It also keeps you ahead of upcoming due dates, so you're not scrambling at the last minute or missing a payment by accident.

  • Beyond just payments, it's worth checking in on what your policy actually covers, your sum assured, maturity value, any bonuses that have accumulated, and riders you might have added along the way.

  • Same goes for your personal details. Address, contact number, nominee info, these need to stay accurate, and a quick check now and then catches anything outdated before it becomes a problem later.

  • There's a practical side to this too, when your policy information is current, things like claims and service requests just move faster, less back and forth, less delay.

  • It's also a good moment to step back and ask whether your coverage still makes sense for where you're headed, your family's financial security, your kid's education, retirement, whatever you're planning around.

  • At the end of the day, staying informed simply means you know your protection is active and actually working for you, not just something you bought once and forgot about.

Wrapping It Up!

Checking your Bajaj Life Insurance policy status isn't complicated, all you need is your phone or laptop and a decent internet connection, and you can pull up everything in a few minutes.

There's more than one way to do this too, through the Life Assist portal, WhatsApp, SMS, their BOING chatbot, email, or just walking into a branch if you'd rather do it in person. Stuck somewhere along the way? Their customer care line (020 6712 1212) or email (customercare@bajajlife.com) should sort you out.

One more thing, if you're still shopping around and haven't bought a term plan yet, it's worth running your numbers through Policybazaar's term insurance premium calculator before you commit to anything.

Note: Before buying, it is suggested that you calculate the term plan premium using the Policybazaar term insurance premium calculator online tool.

FAQs

  • Q1. How can I check my Bajaj Life Insurance policy status by policy number?

    Ans: The quickest route is the Customer Portal or Life Assist log in with your registered mobile number or email, verify with the OTP, and pick the policy from your list. From there you'll see the status, premium due date, and maturity info. If you've got more than one policy under your name, they'll all show up in the same dashboard, so no need to check one at a time.
  • Q2. Can I check my Bajaj Life Insurance policy status using my mobile number?

    Ans: Yes your registered mobile number plus an OTP gets you into Life Assist. There's also a WhatsApp option if you'd rather skip the login screen entirely: just send "Hi" to 8806727272 from the number on file with them.
  • Q3. What to do if I forget my Bajaj Life Insurance login password?

    Ans: Hit Forgot Password on the login page and follow the reset steps. Once the new password is set, log back in as usual to pull up your policy status.
  • Q4. Can I check my Bajaj Life policy status without logging in?

    Ans: You don't have to log in at all if you'd rather not. Customer care is reachable at 020 6712 1212, and the WhatsApp number (8806727272) also handles a range of policy servicing requests without needing a portal login.
  • Q5. What information can I see after checking my Bajaj Life policy status?

    Ans: This varies a bit depending on your specific policy and what's linked to it. You will find the current status, premium details, next due date, sum assured, and maturity info. ULIP holders also get fund value figures, and if you've got riders attached, those show up too along with whatever policy documents are available for download.

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˜The insurers/plans mentioned are arranged in order of highest to lowest Sum Assured(SA) offered by Policybazaar’s insurer partners offering term insurance plans on our platform, as per ‘first year premium of life insurers as at 31.03.2025 report’ published by IRDAI.

Policybazaar does not endorse, rate or recommend any particular insurer or insurance product offered by any insurer. For complete list of insurers in India refer to the IRDAI website www.irdai.gov.in

+On the basis of your profile

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+Rs. 245 is starting price for a 50 lakhs term life insurance for an 18 year-old male, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

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+Rs. 577/month is starting price for a 1 crore term life insurance for an 18 year-old Male, self employed, non-smoker, with no pre-existing diseases, cover upto 30 years of age.

*The full refund of premium is available on availing the one-time option of refund of premium. Total premium paid for policy (paid for add-ons) will be the special exit value, payable on availing the one-time option of refund of premium if you wish to completely exit the policy.

+Rs. ₹361/month is the starting price for a ₹1 crore loan cover with an 8% interest rate for an 18-year-old male, non-smoker, with no pre-existing diseases, loan tenure up to 20 years, rounded off to the nearest 10

Prices offered by the insurer are as per the approved insurance plans | #All savings and online discounts are provided by insurers as per IRDAI approved insurance plans | Standard Terms and Conditions Apply | **Tax Benefits are subject to changes in tax laws.| Policybazaar Insurance Brokers Private Limited

We will respond in the first instance within 30 minutes of the customers contacting us. 30-minute claim support service is for the purpose of giving reasonable assistance to the policyholder in pursuance of the claim. Settlement of claim (including cashless claim) is the responsibility of the insurer as per policy terms and conditions. The 30-minute claim support is subject to our operations not being impacted by a system failure or force majeure event or for reasons beyond our control. For further details, 24x7 Claims Support Helpline can be reached out at 1800-258-5881

For more details on risk factors, terms and conditions, please read the sales brochure carefully before concluding a sale

Policybazaar Insurance Brokers Private Limited | CIN: U74999HR2014PTC053454 | Registered Office - Plot No.119, Sector - 44, Gurgaon, Haryana – 122001 | Registration No. 742, Valid till 09/06/2027, License category- Composite Broker Visitors are hereby informed that their information submitted on the website may be shared with insurers. Product information is authentic and solely based on the information received from the insurers.

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