PB Assurance: Mediclaims Made Easy

God forbid, you face an accident and your discharge was delayed due to several queries raised by the Third-party Administrator (TPA).

What will you do?

Well, we’re here to offer help in this regard. Policybazaar has come up with a new service called ‘PB assurance’ where you don’t have to face problems when claiming cashless treatment at your nearest hospital. With this service, your treatment will not be delayed for any reason, be it documentation or non-approval of a claim by TPA.

Before we begin to discuss ‘PB Assurance’, let’s see what problems a policyholder can face while at the hospital.

Case 1 - Accidental Hospitalisation:

In case of an accident, you may face problems such as delayed discharge due to various queries raised by the TPA.
As it is the case of an accident, you have to submit a copy of MLC and a letter from the attending doctor for non-alcohol abuse.

Well, this was one scenario. Now let’s consider another situation.

Case 2 - Pre-authorisation Amount:

Imagine a situation where you get hospitalised due to sudden sickness on November 29 and you didn’t receive any pre-authorisation amount against your claim until the next day.
The reason for thiscould benon-submission of some documents such as admission notes, consultation papers containing the details of the line of treatment, and the investigation report.

Now, in such situations, PB Assurance comes to your rescue.

Here’s the Deal:

Taking the Accident Case into Consideration:

Call on our toll-free number 18002585881
Our PB Assurance Expert will meet you and inform the reason for the delay.
The PB Assurance Expert will check the status of the case with the concerned TPA officials.
By communicating with the TPA officials, the PB Assurance Expert will ensure arranging the missing documents and submit these documents.
The PB Assurance Expert then updates the status of the case to the PB team for further action.
The claim will be approved without hassles and the same will be conveyed to you.

Taking the Pre-Authorisation Amount Case into Consideration:

Call on our toll-free number 18002585881
Our PB Assurance Expert will meet you and inform the reason for the delay.
After getting in touch with the TPA officials, the PB Assurance Expert will ensure arranging the missing documents and resolve the queries.
Same will be conveyed to MA Processing Team and the case will be prioritised for further action.
Within 30 minutes you will receive your pre-authorised approval.

Now you must have got an idea, how ‘PB Assurance’ will make your work simpler and easier. You and your family can sit and relax while our PB Assurance Expert will handle all the necessary documentation and other procedures related to your cashless treatment.

Testimonial:

Thank you so much PB Assurance for your assistance. You really helped me making the approval easier and simpler. Good Work Company, keep it going! -Gopi Mohan, Brother of the patient.

I am very satisfied with your PB Assurance assistance. In just one call, I got my work done without worrying about anything. Thank you so much for your help. - Sunil Kumar Chaurasia, Self

In my critical time, Policybazaar has provided me unconditional support during the course of treatment. I appreciate their efforts and services. - Aditya Narayan Singh, Father of the patient.