Galaxy Health offers two types of claim settlements – cashless and reimbursement. Follow the steps to raise a claim:
- Find the nearest network hospital of Galaxy Health
- Get admitted to the hospital
- Notify the insurance company about the hospitalization
- In case of pre-planned hospitalization, intimate the insurer before hospital admission.
- Fill up the pre-authorization form and submit it to the hospital staff
- The pre-authorization form will be sent to Galaxy Health for approval.
- Once approved, obtain medical treatment.
- At the time of discharge, sign all the medical documents.
- Pay for the items/services not covered under the Galaxy Health policy
- The network hospital will send the hospital bill to Galaxy Health.
- After review, the insurance company will pay the bill amount directly to the network hospital.
- Intimate Galaxy Health about the hospitalization
- In case of planned hospitalization, inform the insurance provider before hospital admission.
- Obtain medical treatment
- During discharge, pay the hospital bill in full.
- Collect all the medical documents, hospital bills and receipts
Our Claim specialists in below cities will reach your hospital or home in 30 minutes to support your health insurance claim
About Galaxy Health Insurance
Galaxy Health Insurance plans are offered by Galaxy Health Insurance Company Limited (previously known as Galaxy Health and Allied Insurance Company Limited). Licensed by IRDAI in March 2024, the company is a joint venture between Shri Venu Srinivasan of TVS Motor Company & Sundaram – Clayton Limited, and Shri V. Jagannathan, Star Health & Allied Insurance Company founder and ex-CMD of United India Company Limited. The insurer offers comprehensive health insurance plans for individuals, families and senior citizens.
The Galaxy Promise plan is a family floater health insurance policy that provides comprehensive medical coverage against a wide range of medical expenses. Moreover, the plan has three variants - Premier, Elite and Signature.
Features and Benefits:
- Hospitalization expenses, domiciliary hospitalization and AYUSH treatment are covered
- Newborn baby cover, air ambulance cover and second medical opinion are available
- Cataract treatment, modern treatments and bariatric surgery are covered
- Premium promise and premium waiver for voluntary organ donation are available
- Delivery expenses, assisted reproduction treatment and in-utero fetal surgery/intervention are available under the Signature variant.
- Home care treatment, hospice care and treatment for chronic severe refractory asthma & sleep disorders are also covered by the Signature variant
- Automatic restoration of sum insured, health check-up benefit and rehabilitation & pain management are available
- Optional covers, such as personal accident cover, hospital cash benefit and room rent enhancement, etc. are available
- Insta care cover, PED buy back and consumables cover are also available as optional covers
The Galaxy Guardian plan has been tailor-made to suit the emergency and planned medical expenses of individuals.
Features and Benefits:
- Coverage for in-patient treatment, home care treatment and AYUSH treatment are available
- OPD consultations, modern treatments and organ transplantation expenses are covered
- Bariatric surgery, newborn baby cover and road ambulance cover are available
- Cataract treatment, day care procedures and domiciliary hospitalization are covered
- Cumulative bonus and rehabilitation & pain management are available
Key Benefits of Galaxy Health Insurance
or select from popular citiess In case of emergency we are just a call away. Take care of your family, we will do the rest. Our claim specialists will reach your location & complete the formalties from filing the claim to documentation to coordinating with insurer, TPA & hospital. Available in New Delhi and 114+ cities View cities list ›Search Galaxy Health Cashless Network Hospital list
Policybazaar Claim Process
Here is the list of documents required to file a Galaxy health insurance claim:
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Claim FormDuly filled and signed Galaxy health insurance claim form
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Health Card/Policy CopyHealth card or a copy of Galaxy health insurance policy
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Medical DocumentsHospital discharge card, doctor’s prescriptions, test reports, etc.
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Medical Bills & Payment ReceiptsAll medical bills, including hospital bills and pharmacy bills, along with payment receipts
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KYC DocumentsKYC documents to be submitted for claims above ₹1 lakh
Note: The exact list of claim documents varies from case to case. Contact the customer support team for the complete list.
The process to buy a Galaxy Health Insurance plan is given below:
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Visit the Health Insurance SectionGo to the ‘Health insurance’ section on Policybazaar.com
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Fill in Personal DetailsProvide necessary details like age, mobile number, city, medical history, gender, etc.
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Pay the Premium OnlineChoose your preferred Galaxy health insurance policy and pay the premium online
The process to renew a Galaxy Health Insurance plan is given below:
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Go to the Renewal SectionNavigate to the ‘Renew Your Policy’ tab on Policybazaar.com and select ‘Health Renewal’
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Verify Your IdentityEnter your registered mobile number and the OTP sent to your device
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Pay the Renewal Premium OnlineSelect the Galaxy health insurance policy you want to renew and pay the premium online
Here are the contact details of Galaxy Health Insurance Company Limited:
| Categories | Contact Details |
|---|---|
| Toll-free Number | 1800 203 0007 |
| Email id | support@galaxyhealth.com |
Galaxy Health Insurance: FAQs
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Q1. Where can I get the Galaxy health insurance hospital list?
Ans: You can get the list of hospitals empanelled with Galaxy Health Insurance Company Limited by visiting the website of the insurer. You can also visit Policybazaar.com to check the list of Galaxy health insurance network hospitals.
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Q2. How can I check the price of Galaxy health insurance premiums?
Ans: You can check the Galaxy health insurance premium chart to know the price of your desired policy. Alternatively, you can also use a health insurance premium calculator on Policybazaar.com to know the estimated premium of your preferred Galaxy health insurance policy.
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Q3. Can I pay the Galaxy health insurance premium in instalments?
Ans: Yes. You can pay your Galaxy health insurance premiums in quarterly and half-yearly instalments.
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Q. What is the advantage of selecting a policy with a duration of more than 1 year?
Ans: If one buys Aditya Birla Health Insurance for more than a year, one can save 7.5 % and 10% on the 2 and 3 years premium, respectively.
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Q. How is an Individual cover different from a Floater cover?
Ans: In an Individual cover, coverage is offered to each individual in the family separately. In a Family Floater health insurance plan, each family member is covered based on a floater sum insured.
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Q. How is an Individual cover different from a Floater cover?
Ans: In an Individual cover, coverage is offered to each individual in the family separately. In a Family Floater health insurance plan, each family member is covered based on a floater sum insured.
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Q. What is a waiver of a mandatory co-pay cover?
Ans: This benefit is covered on payment of an additional premium. Therefore, any mandatory co-payment that is applicable under the Aditya Birla Activ Health Essential Plan will be waived off.
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